Dear Sir/Madam,
Myself Suheb from Hassan, Karnataka is running a Supermarket in the city on the name Hi5 Stores, hereby bring to your notice that a rupees of 1 Lakh was approved to my registered mobile number [protected] three weeks ago, as per company all the formalities was completed and I received a call and message from your side saying that loan will be disbursed to my bank account within 24/48 hours, but it’s been 3 weeks now but no any update, each time customer care calls and says it will be credited in next 7 days, next 7 days. Kindly look into the matter and revert with your positive feedback as we have a good track of transactions at your end.
Please do needful .
BharatPe customer support has been notified about the posted complaint.
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would require more information to assist you appropriately
Please find below the list of required information -
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) You may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.
We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.
Hope the provided information helps.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Thank you for your patience and support.