Bhopal City Link [BCLL] / MyBus Bhopal
Bhopal City Link Ltd.
Customer satisfaction rating: 5%
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Bhopal City Link [BCLL] / MyBus Bhopal Customer Care

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Address
​“B” Wing, 2nd Floor, Kushabhau Thakre ISBT Campus
Bhopal
Bhopal District
Madhya Pradesh
India - 462003​​
Landmarks:Near Chetak Bridge

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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5%
Complaints
130
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0
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6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bhopal City Link [BCLL] / MyBus Bhopal Complaints & Reviews

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0n 28/1/18 i m traveling from db city mall to royal market bhopal in tr1 "mp04 pa 1023". The ticket collector behaved very badly with me, even when he has done eve teasing. I m wearing full dress than too he comments on my way of dressing. He said "itta model bnk kyun ghum rhi ho ye bo". If this kind of behaviour is offered in public transportation than what kind of safety for us. When never opt this transportation system.
Jan 29, 2018

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    2-3 days ago in sargam talkies bus stop, while taking ticket i requested one of the ticket representative who was a muslim guy with thin and lanky body structure with curly hairs (I don't know his exact name) to make a ticket for bawadiyakalan, but he did'nt give. After three days when i was standing on board office bus stop, he was arguing and misbehaving with me and was saying "us din jab mere adhikari ticket teller machine se paise count kar rahe they, toh tune usi samay merse ticket kyon maanga". I also said to him "bhaiya badtameezi kyon kar rahe ho, police se compalint kar doonga". At the same he spoke non sense words and boastful words like "abe tu kya karega, bol dena jisse bolna hai, main police wolice se nahi darta", main chahun toh 1 crore main police aur judge ko khareed sakta hoon, main akkha crime kar ke chuta hoon jail se". Sir, he was taking advantage of me as i am a minor or child, please take action against such indisciplined and evildoer employee.
    Jan 19, 2018

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    Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.
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      Hello sir
      Aaj mi bhopal railway station se jahangeerabad ke liye baitha 8.54am bus no. Mp04pa3202 aur ticket nadara bus stand to jawahar chuka ka diya gaya jisme 12 rs liya gaya... Jise mi baad me padh paya ticket.. Jabki 5 rs lagate hi...
      Bina ticket ke 5 rs le raha tha conductor phir mi ticket ke liye bola to bola 12 lagte hi to mi phir 12 rs diya... Plz take action against this complaint.
      Dec 13, 2017

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      Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.
      Bus no.311 bearing no mp04 pa 3338 not stop bus despite of giving hand at kalpana nagar stop later on i rushed to the piplani bus stop for going up to dig square, i taken lift from a two wheeler, i asked why he has not stopped driver told me that in speed i can't stop bus there. I had a mental harassment n loss to the company
      mobile- [protected]
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        Sir,
        I was travelling in mybus bcll from board office to lalghati in bus number mp 04 pa 1074 on dated 27/11/17 at...
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        Sir me roop singh majhi govt sarvis me hu wa aap ki my bus me smat card ka labh le raha hu sir aap ki my bus mp 04 pa2269...
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        Bcll buses don't stop at predefined stops, i am particularly complaining about sr-5 bus route as i use it daily for office. While returning from office it happened 5-6 times that bus didn't stopped at the stop, i. E, mvm/old vidhan sabha stop. Some of the bus no. Which i noted that didn't stopped are mp04 1032 & 1035 (Sr-5). Due to this unprofessional attitude of bcll drivers my time is wasted waiting for the bus as frequency of the buses are scarce. Kindly take action or give me no. Of some responsible bcll officials.
        Oct 28, 2017

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        Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.
        I travel from 12No. Stop to Board Office daily. I have mybus pass, buses cross over to Aakriti Eco City and don't come back. They stand there passing their time.
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          Hiranandani fortune city floor plan is designed very strategically that has extensive luxurious facilities. The floors of...
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          Respected sir,
          I am a regular mybus traveller from kolar to saket nagar. But your bus services are very worst and they are never ever at time. I always face problem while travelling through the bus. The bus gets late up to 1 hour and we the passengers face problem. And when we ask why its late to the conductor and bus driver, they reply in very rude manner as if they are the only one to rule to world or bhopal. I get a reply "buses kam chalti hai". And after sometime when alot of passengers starts getting inside the bus then the conductor says there is another bus right at the back will be reaching within 5 min. Till one hour there was no bus and suddenly the bus frequency has increased automatically, that's great. What type of services are you provide to your public? Is this the way to treat you passengers?
          Yesterday i had waited 1 hr for sr8 at chetak bridge but every sr8 bus went to isbt and none of them returned back till one hour. I know there is traffic so 5 to 10 min is considered, but 40 min to 1 hr is not a reason you should give to your public.
          Secondly, the buses wait for 15 to 20 min at bus stop without any reason and when we say to drive the bus i get a reply "madam bas 5 min" and there 5 min comes after 20 min. We again struggle in this. Sometime they also reply "agar apko jaldi h to bus s utar jaiye".in this case we can not do anything because untill they are not going to drive till that time, no other bus come at that stop.
          Lastly, the misbehaviour of bus conductor, they physically harass women, i am also one of there who faced this problem. Every girls is not like who will raise her voice and correct them. Somewhere its your responsibility to correct them and teach some manner.
          These are the problem which i faced and i hope these issues will be taken in action and comes with good response.
          Thanking you
          Apki agyakari
          Jagruk yuva nari
          Oct 04, 2017

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            Mai 03/10/2017 ko new market top & town se rangmahal jane ke liye bcll ki bus no. Sr1 mp 04 1913 me baitha to us bus ke conductor...
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            सर जी
            नमस्कार
            मेरा नाम राजेंद्र जाटव है में...
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            I'm a college student. Me & my friend travel daily to habibganj naka from akash garden by tr-4 ac bus. But yesterday on 10-aug-17, bus driver told me that i'll not stop bus at akash garden as it causes him fine of rs.2500 due to akash garden not been declared as bus stop for brts tr-4 bus. And he asked me to drop at next bus stop which is 1.5 km away from akash garden and exactly 2.5 km away from my home which is causing problem to me and other people in my area bairagarh kalan to travel using brts buses.
            Imp. Points :
            1. Akash garden should be declared as bus stop for brts buses.
            2. Brts can simply add akash garden as a bus stop in there list and put a sign board at akash garden indicating it as brts bus stop.

            Thanks, i hope you would be able to take action against it as soon as possible.
            Aug 11, 2017

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            Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.
            Hi Team,

            This is inform to you that the Ticket Matchines are showing 0 amount in ticket by swap monthly cards, please check and do the needful.

            Regards
            Anuj kushwah
            I was standing at 7 no. Bus stop and then I stopped SR 1A and driver ignored us.

            Please take due care or I may have to take some serious action.

            Thank you
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              Respected sir/mam,
              With due respect, today i took a ride in the bus number 306 from aiims till sabzi mandi, ayodhya bypass. The conductor in the bus misbehaved with the ladies who by mistake caught 306 bus instead of 307. Soon after they sat in the bus they informed about the destination and conductor asked them to pay 5 rupees for stopping the bus. Ladies were 3 in number then why did he asked for 5 rupees then the 307 bus was exactly behind he told the 307 bus conductor to take extra 10 rupees from them. And spoke some bad words for them in the bus. When i objected he argued. He also didn't asked them before about their destination. Bus number is mp 04 pa 3288. Kindly, look into this matter seriously.

              Thankyou
              Jul 30, 2017

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              Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.
              Mera pass ghum ho gya hai dubara banwana hai mai Apko f i r ka screenshot bhi bhej rha ho

              There are so many passengers for tr4b but they are at low number they cannot serving properly. And those gape of two busses is so long that we can not tolerate it. So request you to please increase tr4b or 309 ...
              Thankyou.
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                Main 19 june ko subah krib 6:45 pr bus numbr mp 04 pa 3202 he
                Se bhopal station se depot square k lie betha
                Jisme...
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                I am shikhar naval a daily users of my bus. I am travels daily from bairagarh to habibganj. I goes to tr 4 at 3.30 sometime....
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                My complaints about conducter who make my ticket new market to halalpur. But i board at polytectic. I pay more while i ask...
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                I had a haircut today at Niki Bawa, platinum plaza, Bhopal.

                The lady at the reception was least bothered about...
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                Gaadi no mp 04 PA 1875 me ladkiyo ke male sheet par bethne par jab conductor ko sikayat ki tab uska kahena tha ki bo apni...
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                Driver is stopping bus anywhere where they found savari, Then why bus stop is made so expensive (I think to collect advertisement)...
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                I travelled from mp 04 pa 2231 this bus run from gandhi nagar to vardhman. but driver & conductor has not gone to vardhman. bus stopped at mandideep. after asking - they told me that due to late run we will not going to vardhman. due to this type of badmashi — i have late reached to my factory.
                Please do needful & take immidiate action on this bus's driver & conductor. this bus reached mandideep at 9:20 am on dated 14/10/2016.
                Oct 14, 2016

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                Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.
                There was a bus conductor who did not return the money and not gave me the bus ticket! There were many passengers and he did not make tickets for them. And he took all the money they gave. And he said don't ask for tickets just give me 10 rupee. Bus number was "MP 04 - PA 1865". Date[protected]. Time - 7:00 PM
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                  Complain.
                  1) on 2-oct night about 9pm their was no tr-1 bus for bairagarh from new market for more than 45 min.br...
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