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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
Complaints 5422
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656
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BillDesk reviews & complaints page 131

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N
Narendra Suman
May 31, 2020
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Address: WARD NO 24 GAJANAND NIWAS MIRCHI BAZAR SAGORE PITHAMPUR DIST - DHAR MP

I am narendra suman. My user id 0839cs161022. Mera exam form [protected]@hdfc amzon upi se kiya tha. Jo ki amazon se toh successful hai but rgpv ki website par show nahi kar raha hai.
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    amitpooja03
    May 31, 2020
    Resolved
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    Resolved

    Dear sir,
    I did a rbl card bill payment via billdesk getway from icici savings account. Amount deducted from my icici savings account but rbl card payment not completed. For your reference i am giving details below.

    Icici account[protected]
    Rbl credit card - [protected]
    Amount - 2568/-
    Date - 31/05/2020
    Time - 11.58 am
    Email id - amit. [protected]@gmail.com
    Jun 2, 2020
    Complaint marked as Resolved 
    BillDesk customer support has been notified about the posted complaint.
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      S
      shabbir jabalpurwala
      May 29, 2020
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      Dear sir,
      I have made payment of rs 982/22 on 29/5/2020, the order id - stp[protected], wallet txn id -[protected], i am unable to trace the payment as the screen shows that the payment is succesfull, kindly revert back as soon as possible, my payment has not reached the merchant.
      BillDesk customer support has been notified about the posted complaint.
      Jun 03, 2020
      Updated by shabbir jabalpurwala
      The issue has not yet been resolved, Pl. do the needful ASAP .The payment was not received by Jiomart and it was showing that the payment has been successful .
      The issue has been resolved to my complete satisfation .Thanks
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        D
        DalalRajesh
        May 28, 2020
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        I had place the order with jiomart.com on 25th may 2020 vide order number[protected]w. The order was supposed to be delivered on 27th may 2020, but no order received nor any response or call for jiomart received. The payment was made through billdeskfood1 under order id spt[protected]. I have not received my money back nor service is received.

        Kindly look into this matter. Is it the fraudster chain set?

        Amount involved is rs 1234
        BillDesk customer support has been notified about the posted complaint.
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          M
          Manoj_Verma
          May 26, 2020
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          Dear sir,

          I have made my paytm payment on 23.05.2020 at 7:42:32 vide above mentioned reference no (As per subject line) till time nothing is showing and i am unable to track my payment status.
          I have also attached screen shot of the payment successful status.
          Therefore i request you to kindly resolve at earliest. If this transaction has not been updated than a finance charges will be debited on the statement.

          Looking for a quick response regarding this
          Thanking you
          Manoj verma
          BillDesk customer support has been notified about the posted complaint.
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            M
            Manoj_Verma
            May 26, 2020
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            On 25th may 2020 around 7:32 a. M. I bought an insurance policy from your site for my car and i did the payment and the amount was deducted from my account but from your side i recieved the message that the delivery was unsuccessful. Please provide your assistance and support.
            BillDesk customer support has been notified about the posted complaint.
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              S
              Surya_
              May 26, 2020
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              I paid to update spotify premium before days but it's not updated yet.
              BillDesk customer support has been notified about the posted complaint.
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                P
                Press anna
                May 23, 2020
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                Address: Andhra Pradesh

                I have passed so many problems by this payment is completed but i have not activated pack in my tv i want refund
                BillDesk customer support has been notified about the posted complaint.
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                  N
                  Neeraj1884
                  May 23, 2020
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                  Dear sir,

                  I have made my credit card payment on 22.05.2020 at 5:34 pm vide above mentioned reference no (As per subject line) till time nothing is showing and i am unable to track my payment status.
                  I have also attached screen shot of the payment successful status, kindly note the email address is given is wrong the email id is [protected]@yahoo.com.
                  Therefore i request you to kindly resolve at earliest because the payment last date is today (I. E 23.05.2020). If this transaction has not been updated than a finance charges will be debited on the statement.

                  Looking for a quick response regarding this
                  Thanking you
                  Neeraj kumar
                  [protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    P
                    premkumar1939
                    May 22, 2020
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                    My name is s r premkumar - [protected]@hotmail.com - ph: [protected]
                    I have a savings bank account at indian bank, anna nagar, chennai 600040.
                    Their ifsc is idib000a025
                    In their statement, on 23.12.2019, there is a debit entry for rs. 1 lakh and the description is as follows:
                    Withdrawal transfer billdesk rinb[protected]/bse/ transfer to[protected]
                    I am unable to find the person to whom i have paid that amount.
                    I request you to let me know to whom that payment has been made.
                    Thanks
                    BillDesk customer support has been notified about the posted complaint.
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                      T
                      Tapogam
                      May 21, 2020
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                      Address: B3, 29, 5th Floor, Gardenia Society Phase - 1, Azad Nagar, Sopan Nagar, Someshwar Nagar, Wadgaon Sheri, PUNE, MAHARASHTRA 411014 India

                      My amount got deducted from my hdfc account for payment for citi bank credit card but it was not received by the bank.

                      Amount deducted - rs. 1000
                      Transaction reference number[protected]

                      I have also attached the google pay receipt for your reference.

                      Please let me know how can i get my money back asap.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        akilesh dasari
                        May 21, 2020
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                        My bescom account number[protected] name :vs srinivasan
                        amount debited from account when i was doing it on bescom website, but then after payment error came .simply money is vanished ...then twice i had to pay through other website ...no refund
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                          R
                          ritvik tyagi
                          May 20, 2020
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                          Resolved

                          Hey i was trying to pay premium of an insurance today on max life insurance's site using billdesk but the amount was deducted from my bank account but not received by max life. I was redirected to bill desk site but after deduction from my bank account and then nothing happened. I just recieved message for my amount being deducted. I tried for 4 times but each time same thing happened (2 time by upi and 2 time by net banking). Please help me i am very worried about it. Please provide me with the sufficient refund
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          BillDesk customer support has been notified about the posted complaint.
                          Dear Ritvik,

                          We regret the inconvenience caused to you. Please share your policy number and contact details so that our representative can get in touch with you to address your concern.
                          Stay Home, Stay Safe!

                          Regards,
                          Team Max Life Insurance.
                          ritvik tyagi's [Complaint's author] reply, May 21, 2020
                          The policy number is :800571093
                          Email Address: [email protected]
                          Max Life Insurance Customer Care's response, May 21, 2020
                          Dear Ritvik,

                          Thank you for sharing the required details with us. Our representative will connect with you to address your concern.
                          Stay Home Stay Safe!

                          Regards,
                          Team Max Life Insurance.
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                            M
                            Mohammad Ghouse Mohiddin Khan
                            from Bengaluru, Karnataka
                            May 20, 2020
                            Resolved
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                            Resolved

                            Address: Bengaluru

                            I used bescom app to pay power bill of 3351/- on 20 may 2020.
                            The app used billdesk ([protected]@hdfcbank) for sending request to google pay.
                            I paid 3351/- on google pay, money got deducted from my sbi account. But, billdesk said "payment could not be processed".
                            Bescom did not get the amount from billdesk.

                            Upi transaction id:[protected]
                            May 21, 2020
                            Complaint marked as Resolved 
                            I did not get any call or email from BillDesk, but Bescom received the payment from them. From here, BillDesk Support got notified and that was enough.
                            BillDesk customer support has been notified about the posted complaint.
                            May 21, 2020
                            Updated by Mohammad Ghouse Mohiddin Khan
                            Bescom received the amount today. The issue is resolved.
                            Thanks BillDesk!!
                            Paid E-Bill in BESCOM website through Google API
                            Customer ID: [protected]
                            Amount Deducted for Bank Account But Bill is shown as not paid.
                            Please do the needful
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                              P
                              Pintu181185
                              May 19, 2020
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                              Address: Katihar bihar
                              Website: Amazon pay upi

                              Transaction I'd S92107335
                              Upi refrence no[protected]
                              Maine 5may 2020 ko amazon se 555ka jio mobile me recharge kiya tha mujhe us recharge ka number jaankari lena hai
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                                T
                                Tarun Joseph George
                                May 18, 2020
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                                Address: 628,17A Main Road ,6th Block , Koramangala ,Bangalore

                                Transaction for bill payment failed but amount was deducted from account.

                                Bill amount deducted twice, please assist with refunding excess amount

                                Bescom customer acc id : [protected]

                                Amount deducted : 7149 inr

                                Transaction error :

                                Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
                                BillDesk customer support has been notified about the posted complaint.
                                May 22, 2020
                                Updated by Tarun Joseph George
                                Adding Payment receipts received for Double payment for BESSCOM account - [protected]

                                1st Payment --> Transaction ID SICI[protected] ( Paid via ICICI bank ) - Amount 7149 INR
                                2nd Payment --> Transaction ID SSM[protected] (Paid via SBI Bank) - Amount 7149 INR

                                bescom bill payment transaction failed, double deduction

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                                  T
                                  Taltson
                                  May 18, 2020
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                                  Resolved

                                  I had done a transaction of rs 150200 via bill desk to make payment for citi personal loan but the transaction was failed and amount was also deducted from my account.

                                  Could you please reconfirm the status of my transaction?

                                  Transaction id: sici[protected]

                                  Attached screenshot for your reference.

                                  Thanks,
                                  Taltson theethayil.
                                  [protected]
                                  May 19, 2020
                                  Complaint marked as Resolved 
                                  Jdjcjcn xjxkdn djdkj
                                  BillDesk customer support has been notified about the posted complaint.
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                                    M
                                    mayankshah67
                                    May 16, 2020
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                                    Date : 16.05.2020

                                    Need refund of 2 times deducted rupees 5724 from my paytm wallet.

                                    (1) paytm transaction id : [protected] | billdeskutil order id spt[protected]

                                    (2) paytm transaction id : [protected] | billdeskutil order id spt[protected]

                                    Need refund back to my paytm wallet

                                    I have given all the details as above and if you need any other information please let me know.

                                    Regards,

                                    Mayank shah
                                    BillDesk customer support has been notified about the posted complaint.
                                    May 18, 2020
                                    Updated by mayankshah67
                                    Dear sir,

                                    Please respond on this complaint.

                                    Regards,

                                    Mayank Shah
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                                      V
                                      Venugopal Bakthavatchalam
                                      May 14, 2020
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                                      Address: 9/17a,, Srinagar colony, b.k pudur , kuniyamuthur p.o

                                      Dear sir / madam
                                      9th may 2020 i pay my sbi card bill payment due on your billdesk via at the amount of6749/- payment is debited in my bank account but finally transaction is declined, that process also stopped, highly i inconvenienced.
                                      So kindly i request please reverse my amount in my account.
                                      Thank you,
                                      Ref: transaction i'd:sur[protected]
                                      Regards
                                      Venugopal.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        Abhijeet Dey21
                                        May 13, 2020
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                                        Transaction ID : SUR[protected]

                                        Date :[protected]:29:09

                                        Payment Gateway: BILLDESK

                                        Consumer Id :[protected]

                                        Name :[protected]

                                        Invoice Number :[protected]

                                        Payment Mode : e-Payment

                                        Recieved : 746.00
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