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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 131

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S
Surya_
May 26, 2020
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I paid to update spotify premium before days but it's not updated yet.
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    Press anna
    May 23, 2020
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    Address: Andhra Pradesh

    I have passed so many problems by this payment is completed but i have not activated pack in my tv i want refund
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      Neeraj1884
      May 23, 2020
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      Dear sir,

      I have made my credit card payment on 22.05.2020 at 5:34 pm vide above mentioned reference no (As per subject line) till time nothing is showing and i am unable to track my payment status.
      I have also attached screen shot of the payment successful status, kindly note the email address is given is wrong the email id is [protected]@yahoo.com.
      Therefore i request you to kindly resolve at earliest because the payment last date is today (I. E 23.05.2020). If this transaction has not been updated than a finance charges will be debited on the statement.

      Looking for a quick response regarding this
      Thanking you
      Neeraj kumar
      [protected]
      +1 photos
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        P
        premkumar1939
        May 22, 2020
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        My name is s r premkumar - [protected]@hotmail.com - ph: [protected]
        I have a savings bank account at indian bank, anna nagar, chennai 600040.
        Their ifsc is idib000a025
        In their statement, on 23.12.2019, there is a debit entry for rs. 1 lakh and the description is as follows:
        Withdrawal transfer billdesk rinb[protected]/bse/ transfer to[protected]
        I am unable to find the person to whom i have paid that amount.
        I request you to let me know to whom that payment has been made.
        Thanks
        BillDesk customer support has been notified about the posted complaint.
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          T
          Tapogam
          May 21, 2020
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          Address: B3, 29, 5th Floor, Gardenia Society Phase - 1, Azad Nagar, Sopan Nagar, Someshwar Nagar, Wadgaon Sheri, PUNE, MAHARASHTRA 411014 India

          My amount got deducted from my hdfc account for payment for citi bank credit card but it was not received by the bank.

          Amount deducted - rs. 1000
          Transaction reference number[protected]

          I have also attached the google pay receipt for your reference.

          Please let me know how can i get my money back asap.
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            A
            akilesh dasari
            May 21, 2020
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            My bescom account number[protected] name :vs srinivasan
            amount debited from account when i was doing it on bescom website, but then after payment error came .simply money is vanished ...then twice i had to pay through other website ...no refund
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              R
              ritvik tyagi
              May 20, 2020
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              Resolved

              Hey i was trying to pay premium of an insurance today on max life insurance's site using billdesk but the amount was deducted from my bank account but not received by max life. I was redirected to bill desk site but after deduction from my bank account and then nothing happened. I just recieved message for my amount being deducted. I tried for 4 times but each time same thing happened (2 time by upi and 2 time by net banking). Please help me i am very worried about it. Please provide me with the sufficient refund
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
              Dear Ritvik,

              We regret the inconvenience caused to you. Please share your policy number and contact details so that our representative can get in touch with you to address your concern.
              Stay Home, Stay Safe!

              Regards,
              Team Max Life Insurance.
              ritvik tyagi's [Complaint's author] reply, May 21, 2020
              The policy number is :800571093
              Email Address: [email protected]
              Max Life Insurance Customer Care's response, May 21, 2020
              Dear Ritvik,

              Thank you for sharing the required details with us. Our representative will connect with you to address your concern.
              Stay Home Stay Safe!

              Regards,
              Team Max Life Insurance.
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                M
                Mohammad Ghouse Mohiddin Khan
                from Bengaluru, Karnataka
                May 20, 2020
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                Resolved

                Address: Bengaluru

                I used bescom app to pay power bill of 3351/- on 20 may 2020.
                The app used billdesk ([protected]@hdfcbank) for sending request to google pay.
                I paid 3351/- on google pay, money got deducted from my sbi account. But, billdesk said "payment could not be processed".
                Bescom did not get the amount from billdesk.

                Upi transaction id:[protected]
                +2 photos
                May 21, 2020
                Complaint marked as Resolved 
                I did not get any call or email from BillDesk, but Bescom received the payment from them. From here, BillDesk Support got notified and that was enough.
                BillDesk customer support has been notified about the posted complaint.
                May 21, 2020
                Updated by Mohammad Ghouse Mohiddin Khan
                Bescom received the amount today. The issue is resolved.
                Thanks BillDesk!!
                Paid E-Bill in BESCOM website through Google API
                Customer ID: [protected]
                Amount Deducted for Bank Account But Bill is shown as not paid.
                Please do the needful
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                  P
                  Pintu181185
                  May 19, 2020
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                  Address: Katihar bihar
                  Website: Amazon pay upi

                  Transaction I'd S92107335
                  Upi refrence no[protected]
                  Maine 5may 2020 ko amazon se 555ka jio mobile me recharge kiya tha mujhe us recharge ka number jaankari lena hai
                  +1 photos
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                    T
                    Tarun Joseph George
                    May 18, 2020
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                    Address: 628,17A Main Road ,6th Block , Koramangala ,Bangalore

                    Transaction for bill payment failed but amount was deducted from account.

                    Bill amount deducted twice, please assist with refunding excess amount

                    Bescom customer acc id : [protected]

                    Amount deducted : 7149 inr

                    Transaction error :

                    Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
                    +2 photos
                    BillDesk customer support has been notified about the posted complaint.
                    May 22, 2020
                    Updated by Tarun Joseph George
                    Adding Payment receipts received for Double payment for BESSCOM account - [protected]

                    1st Payment --> Transaction ID SICI[protected] ( Paid via ICICI bank ) - Amount 7149 INR
                    2nd Payment --> Transaction ID SSM[protected] (Paid via SBI Bank) - Amount 7149 INR

                    bescom bill payment transaction failed, double deduction

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                      T
                      Taltson
                      May 18, 2020
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                      I had done a transaction of rs 150200 via bill desk to make payment for citi personal loan but the transaction was failed and amount was also deducted from my account.

                      Could you please reconfirm the status of my transaction?

                      Transaction id: sici[protected]

                      Attached screenshot for your reference.

                      Thanks,
                      Taltson theethayil.
                      [protected]
                      +1 photos
                      May 19, 2020
                      Complaint marked as Resolved 
                      Jdjcjcn xjxkdn djdkj
                      BillDesk customer support has been notified about the posted complaint.
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                        M
                        mayankshah67
                        May 16, 2020
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                        Date : 16.05.2020

                        Need refund of 2 times deducted rupees 5724 from my paytm wallet.

                        (1) paytm transaction id : [protected] | billdeskutil order id spt[protected]

                        (2) paytm transaction id : [protected] | billdeskutil order id spt[protected]

                        Need refund back to my paytm wallet

                        I have given all the details as above and if you need any other information please let me know.

                        Regards,

                        Mayank shah
                        BillDesk customer support has been notified about the posted complaint.
                        May 18, 2020
                        Updated by mayankshah67
                        Dear sir,

                        Please respond on this complaint.

                        Regards,

                        Mayank Shah
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                          V
                          Venugopal Bakthavatchalam
                          May 14, 2020
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                          Address: 9/17a,, Srinagar colony, b.k pudur , kuniyamuthur p.o

                          Dear sir / madam
                          9th may 2020 i pay my sbi card bill payment due on your billdesk via at the amount of6749/- payment is debited in my bank account but finally transaction is declined, that process also stopped, highly i inconvenienced.
                          So kindly i request please reverse my amount in my account.
                          Thank you,
                          Ref: transaction i'd:sur[protected]
                          Regards
                          Venugopal.
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Abhijeet Dey21
                            May 13, 2020
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                            Transaction ID : SUR[protected]

                            Date :[protected]:29:09

                            Payment Gateway: BILLDESK

                            Consumer Id :[protected]

                            Name :[protected]

                            Invoice Number :[protected]

                            Payment Mode : e-Payment

                            Recieved : 746.00
                            +1 photos
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                              M
                              Mohan2376
                              May 9, 2020
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                              Billdesk — ajmer vidyut vitran nigam limited electricity bill payment issue

                              Submit a complaint
                              I have made the transaction using google pay app to pay the bill with following details
                              Details
                              Ajmer vidhyut vitran nigam limited
                              Bill number: [protected]
                              K number:[protected]
                              Transaction made on 03 may 20
                              Google pay transaction id:[protected]
                              Billdeskid: bdgo[protected]okhdfcbank
                              Upi id:[protected]

                              I have also attached the screenshot of the receipt

                              I have even raised the dispute and google pay app says it is settled and there is no issue from their side and the money is also transferred to you guys but i am still able to see my bill amount on this following website.

                              You can check on this website
                              https://pgi.billdesk.com/pgidsk/pgmerc/rvvnlaj/RVVNLAJDetails.jsp

                              Write the bill number attached and my email id you will get an amount greater than i have paid which is because it pass the last submission date.

                              Mohan
                              +2 photos
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                                Rahulbattala
                                from Hyderabad, Telangana
                                May 9, 2020
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                                Hi,
                                I am rahul battala, i made a payment on 04 may 2020. Of rs.3814/- (Upi id[protected] through g-pay (Google pay) upi, the amount was deducted from my account but didn't receive to sbi card nor refunded to my account. I have already spoken to g-pay and indusind bank customer survives they clearly showed me that payment was held for your side.
                                *the complete transaction showing in my bank account is (Upi/[protected]/dr/bill/hdfc/[protected]@hdfcbank/sbic).
                                I have even maild to [protected]@billdesk.com but didn't get any response.
                                So kindly look into this matter and refund my money as soon as possible.

                                Thanks®ards,
                                Rahul
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Team MobileBanking
                                HDFC Bank Customer Assistance
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                                  R
                                  Rachel Monisha
                                  May 8, 2020
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                                  I have paid my RBL credit card bill 49000 yesterday 1.30 pm through Bill desk. Amount was debited from my axis account.but not credited to the RBL bank.
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                                    praveen kumar tg
                                    from Chennai, Tamil Nadu
                                    May 6, 2020
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                                    Hi,
                                    I pay my RBL loan EMI amount 3141 rs from online (05/05/2020). but transaction is pending its shoe display and one reference number generate and but my money debited from my hdfcbank. please kindly solve this problem. transfer Number SHDF[protected]
                                    +1 photos
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                                      karthik_1212
                                      May 4, 2020
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                                      Address: Chennai

                                      My name is karthik s, i have paid rs.29, 232.10/- towards my rbl credit card using bill desk on 02 may 2020 transaction details — (02 may 2020, billdkratnakarbankli, ref. No. [[protected]] of rs. 29, 232.10), the transaction processed and the amount deducted from my hdfc account but the credit card bill was not paid. Plz, look into the issue resolve it as soon as possible bcoz the due date is 7th may 2020 to pay my bill. (I have given above transaction details and reference no. From my hdfc bank account, also find attached acknowledgment by hdfc by mail and sms for your reference and record)
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                                        S
                                        Sandy.007
                                        May 4, 2020
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                                        I have done the payment of a recharge of a Jio number through Google Pay UPI. Rs 199 deducted but the recharge is not done.
                                        Could you look into the issue and refund my money.

                                        Details below:

                                        Payment done : 4 May 2020
                                        06:21 pm

                                        From: SANDEEP ANTHAL
                                        ([protected]@oksbi)

                                        To: Reliance Jio

                                        Below are the transaction details:
                                        +1 photos
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