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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 133

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J
Jitesh Lohar
Apr 15, 2020
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Dear customer,
As requested by you, please note that the following payment was declined while processing through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 01
Payment amount (Rs ps): 429.00
Payment date: 15th april 2020
Payment through: saraswat bank
Transaction identification number: sswb[protected]
Please quote your transaction identification number for any queries relating to this request.
BillDesk customer support has been notified about the posted complaint.
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    H
    Haris jain
    Apr 14, 2020
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    Address: jodhpur

    The amount deducted from my wallet was refunded to me. I received an email and SMS regarding the refunded amount.my paytm no.[protected].
    +1 photos
    Apr 14, 2020
    Updated by Haris jain
    The amount deducted from my wallet was refunded to me. my paytm no.[protected]

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      A
      Akshaya Ila
      Apr 13, 2020
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      I payed my electricity bill today 13.04.2020 at 1.09pm through google pay from my icici account, the amount is debited but it shows "paid. Waiting for confirmation" my few is on 15.04.2020. Please do look into it or refund the money as soon as possible.

      Bbps id : bd01kab7wqke
      Intermediary id : bdg[protected]okicici
      Google transact id : cicagkdhk7j_jq
      Upi transact id :[protected]
      BillDesk customer support has been notified about the posted complaint.
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        L
        lohithkpt
        Apr 13, 2020
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        Resolved

        I have made payment to tatasky dth on 13 april 2020, payment deducted through bill desk from icici account 503 rs. But it was recharged in tata sky.

        Refund was not provided yet

        Snap shot attached of payment

        Reference : bil/onl/[protected]/tata sky/tata sky_si

        Please help us in this to get my money back
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
        Hi, help is here! Please share us your RMN/Subscriber ID, we will assist you further ^Rakhi
        lohithkpt's [Complaint's author] reply, Aug 14, 2020
        MY SUBSCRIBER ID: 1221709213
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          A
          Amit3011
          Apr 12, 2020
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          Resolved

          Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

          But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

          Kindly look into this as bescom a/c still shows bill amount pending.
          +2 photos
          Apr 14, 2020
          Complaint marked as Resolved 
          BillDesk customer support has been notified about the posted complaint.
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            A
            Anil T. Kamble
            Apr 11, 2020
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            Resolved

            I recharged rs. 220 on the wrong upi account (Billdeskbqr. [protected]@hdfcbank) of tata sky on 10.04.2020 with transaction number:[protected], which is not credited to my tata sky subscriber id.: [protected] therefore, you are requested to please deposit the amount of rs. 220 again in my account.
            Thanking you
            Anil tippanna kamble
            Place:belgaum, karnataka
            Mobile no. [protected]
            Email id:[protected]@gmail.com
            +1 photos
            Aug 5, 2021
            Complaint marked as Resolved 
            BillDesk customer support has been notified about the posted complaint.
            Hi, we understand your concern. Please share with us your Sub ID/RMN for further assistance.
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              K
              Korapati
              Apr 10, 2020
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              Address: Flat no s-6,subhadra apartment, Purshothapuram

              Made a payment of rs.2000 through kotak mahindra bank .
              The amount is debited after it showed error so how long it takes to reverse the amount in my bank
              +1 photos
              Apr 10, 2020
              Updated by Korapati
              Made a payment of rs.2000 through kotak mahindra bank .
              The amount is debited after it showed error so how long it takes to reverse the amount in my bank

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                M
                Mahak Gupta
                Apr 10, 2020
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                I have paid my electricity bill o[censored]hbvn through sbi net banking INB on 8 april2020and the amount is deducted from my bank account but receipt is not generated my account no. Is K23KG164043Y
                And ref. No. Is IGAILFOFR3
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                  D
                  Davidcharles
                  Apr 9, 2020
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                  Dear sir/mam
                  I wil pay my emi bill that transaction process is failed but my account balance 9, 206 is debited please refund my money.
                  +1 photos
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                    T
                    Tanya Fc
                    Apr 9, 2020
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                    Website: Spotify

                    On 09/04/20 at 12:08Am via Google Pay, requested by BILLDESK - a Payment of Rs.129 was made for Spotify Premium.

                    This amount has been deducted from my bank account but hasn't been forwarded to Spotify.

                    I have the required export receipt to prove the transaction, if required I shall mail it.

                    Kindly forward the payment or make an immediate fund.
                    BillDesk customer support has been notified about the posted complaint.
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                      D
                      Divyansh@
                      Apr 8, 2020
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                      Hi my name is suraj. I got sms in regards for emi moratorium n i called on the number and got register for moratorium but still my emi got debited from my account. I want my money return for the month of march n april else i will raise this to rbi suraj soni.[protected]. I march and april emi got debited from my account. I called on [protected] n register my loan account no but still emi got debited
                      BillDesk customer support has been notified about the posted complaint.
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                        K
                        Keerthan achar
                        Apr 8, 2020
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                        Resolved

                        Dear sir

                        Today i recharged my tatasky account but the problem i'm facing is i recharged amount of ₹208 to tatasky through billdesk but i paid through bhim ([protected]@upi) but amount of 208 deducted from my account but the payment gateway didn't respond and give confirmation, i contacted tatasky support but they told they have not received the amount.

                        Please refund my money back as it's not paid to merchant it's in error please refund
                        +1 photos
                        Apr 24, 2020
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
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                          I
                          Ishaan Jain 1997
                          Apr 7, 2020
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                          I made a payment to insurance agent via paytm.
                          The amount has been debited at the paytm however, such amount did not reach the vendor.

                          Problem has been at the billdesk end.

                          Here is the order id:
                          Spt[protected]

                          Please help to solve this issue
                          Here are my details
                          Eshan jain
                          [protected]
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Dear bill desk,
                          I made my tata sky recharge of amount Rs. 315 on 1/04/2020 at 7:37 but it hasn't credited to tata sky and our account got deactivated but the amount has been deduced from my bank account. Kindly fix the error.
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                            S
                            Sudipto Chatterjee
                            Apr 6, 2020
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                            Dear team,

                            I have made a bill payment if rs 2746.36 for my electricity bill to wbsedcl on 04th april 2020 via billdesk.

                            The amount got debited from my account but the transaction was rejected at payee end. I have not received the refund yet.

                            I have logged into wbsedcl portal and found that my transaction is rejected

                            My transaction invoice number in wbsedcl is[protected].

                            Kindly look into it so that i can get my refund.

                            Thanks and regards
                            Sudipto chatterjee
                            +1 photos
                            BillDesk customer support has been notified about the posted complaint.
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                              K
                              Kishorekumar03032000
                              Apr 6, 2020
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                              This is natarajan r, one of the existing credit card holder of rbl bank. I tried to pay my credit card due of rs.2254.91/- through rbl my card app by bill desk dated 05/04/2020.
                              But during transaction due to some technical error the transaction got failed. But the amount got debited from my account but the due amount still not got paid. It remains as a pending due. So, i request to refund the amount to my account as soon as possible.
                              My reference no:ssbi[protected]igaikwzgd6
                              I had enclosed the debited statement of my account and screenshot of pending due statement.
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Apr 09, 2020
                              Updated by Kishorekumar03032000
                              I had complaint on 06/04/2020. But still no action had been taken. Kindly consider my complaint and the necessary action.
                              Cheq no.[protected]
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                                T
                                T. U. Ansari
                                Apr 6, 2020
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                                Address: At post Jainagar Distt. Surajpur, Chhattisgarh 497226

                                I recharged Rs. 350 on the wrong UPI account (billdeskbqr.[protected]@hdfcbank) of Tata Sky on 02.04.2020 with transaction number[protected], which is not credited to my Tata Sky Subscriber ID. Therefore, you are requested to please deposit the amount of Rs. 350 again in my account.

                                Tauhid Uddin Ansari
                                Mob- [protected]
                                E-mail- [protected]@gmail.com
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                I have done payment from self sbi upi to tata sky hdfc upi account.
                                Tata sky said they haven't received the payment where my bank confirms payment is given to them.
                                Looking at the upi transaction it says clearly paid to
                                "billdeskbqr. [protected]@hdfcbank".
                                And the payment has been received by tata sky com.

                                regarding tata sky recharge. - Comment #3719557 - Image #0
                                l Recharged rs 187.62 on the wrong UPI
                                Amount (billdeskbqr.[protected]@hdfcbank) of Tata sky on 11/10/2020 with transactions number[ [protected]] which is not credited to my Tatasky subscribe ID . therefore you are requested to please deposit tha amount of rs 187.62 again in my account .

                                Omkar annaso chambhar
                                Mob-[protected]
                                Email-([protected]@gmail.com)

                                regarding tata sky recharge. - Comment #3746607 - Image #0
                                tsiddiqui's reply, Aug 26, 2021
                                Have you received your money back
                                I have also recharged Rs.250 today
                                26.08.2021 and also on 26.10.2020

                                regarding tata sky recharge. - Comment #3884563 - Image #0
                                regarding tata sky recharge. - Comment #3884563 - Image #1
                                I have recharged Rs.177.45 by Paytm UPI through barcode which was shown on TV on 9 September 2021 at 10:17 AM. My money is deducted from my account and it has been received on
                                ( billdeskbqr.[protected]@hdfcbank ) but amount is not reflected on my Tata sky account.
                                Either recharge my Tata sky account or give back my money.

                                regarding tata sky recharge. - Comment #3891531 - Image #0
                                regarding tata sky recharge. - Comment #3891531 - Image #1
                                I have recharged of Rs 551 on billdeskbqr.[protected]@hdfcbank and amount was not credited to my Tata Sky Subscriber ID. Therefore, you are requested to please deposit the amount of Rs. 551 again in my account.

                                regarding tata sky recharge. - Comment #3892055 - Image #0
                                Vaishnavi Deo's reply, Oct 19, 2021
                                Did you receive the refund? I haven't yet received
                                Hi, I made Rs.250/- to Tata Sky.com on 09.10.2021 at billdeskbqr.[protected]@hdfcbank thru Amazon pay, but the amount could not reached to tata sky. The transaction /bank ref. no. Is[protected]. Request to check and if the amount is there in your a/c, pls refund me back. Thanks.
                                GS Rawat
                                I have also recharged 371 on billdeskbqr.[protected]@hdfcbank through Amazon pay, please kindly refund it as soon as possible

                                regarding tata sky recharge. - Comment #4000320 - Image #0
                                Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
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                                  S
                                  sainakshatra vundamatla
                                  Apr 6, 2020
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                                  I have done 149 rupees recharge for jio number using google pay. The money is debited from my account but the recharge was not done. I raised dispute on google pay. It is showing the status as "waiting for confirmation" from last 3 days. When will my money credit back to my account?
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                                    J
                                    Jaganm85
                                    Apr 6, 2020
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                                    I have paid my credit card payment through billdesk and the amount has been deducted. But that is not reflecting in my account.
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                                      V
                                      vijay singh rana
                                      from Jind, Haryana
                                      Apr 3, 2020
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                                      I have transfer Rs 50000/- thru bank HDFC on 2.4.2020 vide ack no 112003 but till date not tansfered to my account. NPS[protected]
                                      Pl check it.
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                                        K
                                        kislaydesai
                                        from Powai, Maharashtra
                                        Mar 31, 2020
                                        Resolved
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                                        Resolved

                                        Sir, i have made a sbi credit card payment for rs 8299/- on 25 mar 20 via paytm upi with ref id[protected]. The amount got debited from my account but was not credited to the credit card account. The transaction status is showing that the transaction got failed. Transaction id of failed trans is shd[protected]. Request you to resolve the issue at the earliest for speedy refund.
                                        +2 photos
                                        Apr 5, 2020
                                        Complaint marked as Resolved 
                                        I got call from company representative, but unable to resolve as the call got disconnected. I then visited the bank branch and after one mail from the bank manager I received the reversal of amount.
                                        BillDesk customer support has been notified about the posted complaint.
                                        Sir,
                                        i have paid axis bank master card credit card bil rs 7975 on march 30, but till now not received by axis card or no update on the status of payment.

                                        credit card payment failed - Comment #3670385 - Image #0
                                        Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit... Regards, Team Axis Bank.
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