Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sonu Warshi27
Oct 11, 2021
Report
Copy

Contact Service Number,-7318-671-588 Refund Related. Bank

Address: Mumbai
Website: www.billdesk.com

Sorry we are uable to process your request right now - Invalid merchant details (ERRP004).....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Goyal Kham7
Oct 11, 2021
Report
Copy

Address: Punjab

After filling in the required details of my debit card and OTP, I received an error message on the screen about...
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sera Haha77
    Oct 11, 2021
    Report
    Copy

    Contact Service Number,-7318-671-588 Refund Related.....I

    Address: Banglore

    Sorry we are uable to process your request right now - Invalid merchant details (ERRP004)....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Srwya Haha66
    Oct 11, 2021
    Report
    Copy

    Address: Mumbai

    BillDesk side. Please look into this urgently as my package is on hold due to this issue. Either process the payment or reverse it,
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Techno Computer
      Oct 10, 2021
      Report
      Copy

      Address: VILL - ITLA, P.O - PARBATPUR, P.S - JAMALPUR, DIST - PURBA BURDWAN

      5th October morning I pay my electric bill (WBSEDCL) by vidyut sahajogi app through bill desk, thik money deducted my account but bill not payment still now please solve this problem as soon as possible...
      +2 photos
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        BIPUL KUMAR SINGHA
        Oct 10, 2021
        Report
        Copy

        Website: www.wbsedcl.in

        On 8th october 2021 My electricity bill amount is deducted from my bank account. But in electricity companies website i.e.WBSEDCL it is showing faliure status. The bill amont is still no refunded to me.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nishalalu
          Oct 10, 2021
          Report
          Copy

          I paid kvs fee through Google upi id.money was debited but failed and not refund my money. Please refund my payment
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nishalalu
            Oct 10, 2021
            Report
            Copy

            I paid lbs fee through Google upi id money was debited but failed and not refund my money plus refund my money
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akhilcholakkal
              Oct 10, 2021
              Resolved
              Report
              Copy
              Resolved

              I pay debited from my account and the bill payment is failed.. and till my money refunded
              Plllssss solve my problem as soon as possible
              +1 photos
              Dec 16, 2021
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Srwya Haha66
                Oct 10, 2021
                Report
                Copy

                Address: Karnataka

                Contact Service Number, -73186, 71588
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anamika aryaaa
                  from Patna, Bihar
                  Oct 10, 2021
                  Report
                  Copy

                  Address: Tarachak, Anand bajar, Danapur
                  Website: Billdesk

                  I have done a transaction of ₹750 from my working Punjab national Bank account through upi id for the SBI recruitment process but still my transaction process has not been done and also amount was debited from my account. Transaction was done on the ibps bill desk HDFC. My money have been debited from my account and I m not been able to complete my form process so kindly help me to get my transaction done or refund the amount back to my account so after that I can complete my transaction process. Thanku
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    swachin123
                    Oct 10, 2021
                    Report
                    Copy

                    NPS Payment link

                    ◾ Billdesk issue
                    Sorry we are uable to process your request right now - Invalid merchant details (ERRP004).

                    - Citibank CITI00004
                    - Error link is active for 2 days and after two days it gave error....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    S
                    Sonu Warshi34
                    Oct 10, 2021
                    Report
                    Copy

                    Address: Mumbai

                    Contact Service Number, -73186, 71588 Refund Related.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ahammadalishaik
                      from Nanjangud, Karnataka
                      Oct 10, 2021
                      Report
                      Copy

                      Dear Sir/Madam,

                      Kindly resolve my complaint, I made a transaction (Rs 8755/-) with reference No. N_[protected] on 3rd May 2021 the amount was not credited to the biller.

                      Requesting you to please resolve at the earliest.
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        VARANASI RUPA SRI
                        from Veraval, Gujarat
                        Oct 9, 2021
                        Report
                        Copy

                        Address: h no 10-36-4/2, SRI SAI ANANDA NILAYAM, BHAGYA LAKSHMI PETA , TADEPALLIGUDEM

                        I have booked Gas Cylinder through BHARAT GAS app and amount paid through G-Pay. An amount of Rs. 865/- were deducted from my account on[protected] towards cost of gas cylinder. But the status in BPCL APP was showing that the payment was failed.
                        But In G-Pay the status was showing that the transaction was successful. And the amount was credited to BPCL BILLDESK. I have registered the complaint with BPCL but the amount was not credited to their account.
                        Neither the amount was credited to BPCL COMPANY nor credited back to my account from which the account was debited.
                        I request you to kindly look into the matter and do the justice.
                        the details are as follows:
                        date :[protected],
                        Amount : 865,
                        Ref no:[protected], given by google-pay.
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shabnam K S
                          from PORT BLAIR, Andaman and Nicobar Islands
                          Oct 9, 2021
                          Report
                          Copy

                          Sir
                          This is inform you that I paid for the bsnl broadband bill of rupees 1167 on 9 Sept 2021 through Google Pay which is not received by the bsnl office due to which bill shows pending status still. Also I have raised dispute.
                          Hence I request you to to kindly resolve it at the earliest or refund it
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Oct 09, 2021
                          Updated by Shabnam K S                           Sir
                          This is inform you that I paid for the bsnl broadband bill of rupees 1167 on 9 Sept 2021 through Google Pay which is not received by the bsnl office due to which bill shows pending status still. Also I have raised dispute.
                          Hence I request you to to kindly resolve it at the earliest or refund it

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Krshivam19
                            from Lakhisarai, Bihar
                            Oct 9, 2021
                            Report
                            Copy

                            Dear Sir/Mam,
                            I am Er. Shivam Kumar, I have to say that I had done a transaction on 05/09/2021.but transaction got failed, and amount debited from account, waiting for refund but not refund till now, I am very upset. Kindly Sir understand my problem and help me soon.

                            Thanks & Regards
                            Er. Shivam Kumar
                            UPI transaction id[protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RAKESH3513
                              Oct 9, 2021
                              Report
                              Copy

                              Address: Bangalore

                              Payment done using Google pay UPI for electricity bill payment but it got failed and amount debited from account as contacted with Google pay customer care they say they have escalated the issue with billdesk and and not giving any information about refund date
                              UPI tranction id[protected]

                              Kindly process for refund on priority as it required for bill payment
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Debojit Popy Mech
                                Oct 9, 2021
                                Report
                                Copy

                                APDCL bill paid successfully, but not credited to their account

                                Address: Sarupathar, Golaghat, Assam

                                I have paid ₹2484 against APDCL bill successfully on Sep 24, 2021 through Google pay. But in the next month's bill ₹2484 is added. I went to local APDCL office, but they told me that the amount(₹2484) was not credited to their account. Then where is the missing money. Now I'm afraid to do further online transaction on Billdesk/Google pay and loosing faith on online platform. Kindly resolve my matter ASAP and refund my money. Thanks.br...
                                +2 photos
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                Write a comment
                                Report
                                Copy
                                B
                                Brinder Chhina
                                Oct 9, 2021
                                Report
                                Copy

                                Kindly resolve my complaint i made a transaction T2110042010261441037807 on 4 oct 2021 the amount is deducted but not credited to the biller account
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Related businesses

                                  State Bank of India [SBI]
                                  1.4
                                  (27932)
                                  DCB Bank
                                  1
                                  (73)
                                  Bank of Maharashtra
                                  1
                                  (869)