Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5411
Resolved
656
Unresolved
4755
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
Olivia Lo
Sep 13, 2021
Report
Copy

Sir, I am a first year PG ( English ) student of NETAJI SUBHASH OPEN UNIVERSITY, West Bengal .My enrollment no is[protected] and date of birth is 15/11/1972 l was filling online form today for TEE 2021 through its website www.pcdpcal.com via Billdesk, My SBI debit card debited during online payment up but payment is still seen not updated in my University' website . Please look into the matter and fix it - thanks and regards - Sujan Kumar Lo 1 Harekrishna Nagar Howrah 711109 West Bengal. Mobile [protected]
+1 photos
BillDesk customer support has been notified about the posted complaint.
Sep 13, 2021
Updated by Olivia Lo Sir, I am a first year PG ( English ) student of NETAJI SUBHASH OPEN UNIVERSITY, West Bengal .My enrollment no is[protected] and date of birth is 15/11/1972 l was filling online form today for TEE 2021 through its website www.pcdpcal.com via Billdesk, My SBI debit card debited during online payment up but payment is still seen not updated in my University' website . Please look into the matter and fix it - thanks and regards - Sujan Kumar Lo 1 Harekrishna Nagar Howrah 711109 West Bengal. Mobile [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kuttu Kumar
    Sep 13, 2021
    Report
    Copy

    Address: Mumbai

    Sir,
    Kindly note i have done ePayment on 12/092021 and 13/09/2021 on same DG SHIPPING site but showing not paid..
    Transaction id[protected]/09/2021
    Transactiin id[protected]/09/2021

    Kindly solve on urgent..bill used for fee submison

    Hare Krishan Kumar
    13/09/2021
    +2 photos
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kuttu Kumar
      Sep 13, 2021
      Report
      Copy

      Address: Mumbai

      Sir,
      Kindly note bill paid to DG shipping office on 12/09/2021 and 13/09/2021 through SBI Credit card but showing not paid on DG site.
      Transaction id[protected]/09/2921
      [protected]/09/2021

      Pls find attached bill photo..

      Kindly advice on urgent..
      Many thanks..
      Hare Krishan kumar
      13/09/2021
      +2 photos
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Neelam1912001
        from NAGAUR, Rajasthan
        Sep 13, 2021
        Report
        Copy

        I done my transaction on 10 july 2021 through UPI. And amount deducted from my account but not successful.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhoomika M
          Sep 13, 2021
          Resolved
          Report
          Copy
          Resolved

          I paid money through Google pay but the exam registration is showing payment failed. Money is deducted from my account and the transaction is successful . I am afraid to make payment again as it may be deducted as well.Plese refund my money.
          +1 photos
          Sep 15, 2021
          Complaint marked as Resolved 
          After 2 days i received mail that payment is successful.
          BillDesk customer support has been notified about the posted complaint.
          View replies
          I paid registration fee through paytm upi.transaction is successful but registraion form not showing paid fee.I am afraid to make payment again as it may be deducted as well.Please refund my money.

          Money deducted but payment failed while paying nptel exam fees - Comment #3895701 - Image #0
          Reply
          Helpful
          7 other people found this review helpful
          7 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bikram006
            Sep 12, 2021
            Report
            Copy

            Address: West Bengal

            I, Bikram paul, made a payment to bill desk for my WBSEDCL electricity bill on 08 September, 2021.(consumer ID[protected], My transaction id -T2109080909359876563885 has not confimed the bill payment but the amount of Rs.2224 has been debited from my savings account. Please kindly process my bill payment as soon as possible . Or refund my amount to my paytm payments bank savings account - [protected].
            Thank you.
            Bikram paul
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gurry11
              Sep 10, 2021
              Report
              Copy

              I have done a payment of 6119 to billdeskutil through paytm waller but the merchant has not received the payment and got reply from paytm that the payment was successful.
              I want a refund of my amount as soon as possible.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jaideep2043-01
                Sep 10, 2021
                Report
                Copy

                I have made a payment of 13570 inr from my icici netbanking and but same has not been credit to LIC policy.
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Supriyo Koner
                  Sep 10, 2021
                  Report
                  Copy

                  Bill no payment..problm resoveld
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  Payment fail 1326
                  Reply
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Skpskp
                    from Miraj, Maharashtra
                    Sep 10, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Miraj

                    Dear sir, I am shravan. I paid my vehicle e-challan payment phone pay at billdesk date 14 jan 2021 at time 9:58 pm. But payment not reached on maharasta vehicle e- challan. I also show e-challan on website maharasta e- challan. Plz check my issue and fast resolve. Transaction I'd -T2101142201358975628486 Collect I'd - HDF707345FE9EB44F249BA5BB472589D8B8 My email I'd - [protected]@gmail.com Mobile no. [protected]
                    +1 photos
                    Sep 10, 2021
                    Complaint marked as Resolved 
                    Nothing
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Skpskp
                      from Miraj, Maharashtra
                      Sep 10, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Miraj

                      Dear sir,
                      I am shravan. I paid my vehicle e-challan payment phone pay at billdesk date 14 jan 2021 at time 9:58 pm. But payment not reached on maharasta vehicle e- challan. Payment already debited in my bank account.I also show e-challan on website maharasta e- challan. Plz check my issue and fast resolve.
                      Transaction I'd -T2101142201358975628486

                      Collect I'd - HDF707345FE9EB44F249BA5BB472589D8B8
                      +1 photos
                      Sep 10, 2021
                      Complaint marked as Resolved 
                      Dear sir, I am shravan. I paid my vehicle e-challan payment phone pay at billdesk date 14 jan 2021 at time 9:58 pm. But payment not reached on maharasta vehicle e- challan. I also show e-challan on website maharasta e- challan. Plz check my issue and fast resolve. Transaction I'd -T2101142201358975628486 Collect I'd - HDF707345FE9EB44F249BA5BB472589D8B8 My email I'd - [email protected] Mobile no. 9021641248
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashish Gocher
                        Sep 10, 2021
                        Report
                        Copy

                        Yesterday I made a payment of my HDFC credit card from bill desk amount is debited from my account but it is not credited in my credit card account
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        transaction reference number for this payment is WHD[protected]
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shital Godbole
                          Sep 9, 2021
                          Report
                          Copy

                          Payment ₹30000 deducted from account but not credited into HDFC Credit card account. The page showed error . Please refund the amount
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          Please take the matter on urgent basis since it is a big amount
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shital Godbole
                            Sep 9, 2021
                            Report
                            Copy

                            Address: Flat 3 Shilpa bldg Jai Shilpa CHS, Plot 21 Sector 9A Vashi, Behind Fr Agnel School

                            Payment of ₹ 30000 deducted from BOI account but not credited to HDFC credit card . The page was showing error. Please refund the amount at the earliest
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            Please treat this matter as urgent as amount is ₹30000
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              juwairiya tabassum
                              Sep 9, 2021
                              Report
                              Copy

                              I have made a transcition of Rs inr 400 for application fee payment dost online services.money got debited from my account but it shows that transcition is unsuccessful and even didnot reciene the dost pin..
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              i want my money to bee refunded as soon as possible...billdesk services...
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Srinivasa Bijjala
                                Sep 9, 2021
                                Report
                                Copy

                                Address: Hyderabad

                                On 27th August 2021, I have paid Rs.1000/- using billdesk to "Degree Online Services, Telengana" by netbanking. I received a message saying transaction failed, but the amount Rs 1007.08/- deducted from my bank account with reference number: WFBK[protected]. As of now no refund received from bill desk. I tried to log a complaint in billdesk support portal, but always throwing an error message
                                "An error has occured during creation of your ticket.
                                Message: Something Went Wrong"
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Sep 09, 2021
                                Updated by Srinivasa Bijjala                                 Bill Desk payment debitted want refund as transaction failed
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Raiyan Maqsood
                                  Sep 9, 2021
                                  Report
                                  Copy

                                  I have successfully paid ₹1250 for KVPY but in my student login portal its showing that the payment was unsuccessful. The amount of ₹1250 has already been deducted from my bank account and there has not been any refund yet and the status of payment is still successful. Please look into this issue and resolve it at the earliest.
                                  Application No.[protected]
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Muralidharkolar
                                    from Kolar, Karnataka
                                    Sep 9, 2021
                                    Report
                                    Copy

                                    Address: Bangalore
                                    Website: BILLDESk ksrtc

                                    Ob45517817 ticket booking refrence no amount is deducted but status is failure phone pay transcation id T2109081517366358202110
                                    +2 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      lalitha Peri
                                      Sep 8, 2021
                                      Report
                                      Copy

                                      Address: hyderabad ameerpet

                                      I paid 28 thousaund through UPI paytm to my college my fees is still due and the money is debited to "[protected]@hdfcbankvillamarie" but my college has indian bank please correct this ill not be attend my exams if my fees hasnt been paid
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Deepamoga
                                        Sep 8, 2021
                                        Report
                                        Copy

                                        Account number [protected]
                                        AMOUNT Rs. 5710.00
                                        Date 07-sep-2021
                                        Transaction id HGA3P[protected].
                                        BILL RECEIPT IS NOT GENERATED
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Karur Vysya Bank
                                          1.1
                                          (420)
                                          Sree Gokulam Chit & Finance
                                          2.5
                                          (2)
                                          Bank Of India
                                          1
                                          (2374)