Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5411
Resolved
656
Unresolved
4755
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abnaz Aachi
Sep 7, 2021
Report
Copy

Today i have payed Rs.505 for Kerala License updation, using Kerala e-Treasury payment option of through Billdesk, and it show that payment is debited from my account and it shows failed to pay in the amount in e-Treasury department. Please do something about that.
BillDesk customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    animeshred
    Sep 7, 2021
    Report
    Copy

    6011.80 Amount on 5/9/21 is debited from ICICI bank for NPS contribution but not credited to NPS. The refund to my account is not done till now.

    Thanks
    Animesh
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sheikh711
      Sep 6, 2021
      Report
      Copy

      Address: RGPV UNIVERSITY BHOPAL

      Hello sir

      Sir i want to know that i have done transaction with this id can you tell me that this transaction is spread and i need your statement to get refund Sir i did the transaction with this I'd and my form was not submitted till 3 days

      Sir RYou can tell whether this transaction is successful or not and where is this money

      And RGPV UNIVERSITY is saying that I have not received this transaction and not money has come in our account.

      MY transaction detail
      Name- Sheikh Saqlain
      Enrollment- 0133EX191090
      Bank no. [protected]
      State bank of India
      UPI ID[protected]
      Bill desk VHD[protected]
      Date 26/06/2021, 07.55 pm

      I humble request to you please solve this issue
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bitumani 123
        Sep 6, 2021
        Report
        Copy

        Address: Barpeta

        I have paid credit card payment on[protected] through google pay. It shows that transaction successful and debited my money but not reflected in my credit card. So, when it will be reflected
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          prashanth aripirala
          Sep 6, 2021
          Report
          Copy

          I am A Prashanth from Hyderabad. In the process of online payment through billdesk it showed an internal error after entering the OTP, due to which amount was debited from my account but wasn't credited in the biller's account. Below are the details.
          Name : A Prashanth
          Mode of payment: Debit Card
          Amount : 605.40
          Biller Name: Jawaharlal Nehru Technological University
          Payment date : 6th September 2021
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            amisharathore789
            Sep 6, 2021
            Report
            Copy

            Address: Suyog Colony , Kalapatha, B-7

            I have made the payment of ₹407 for dost application form, the payment has been deducted from my account but the transaction failed due to unknown reason. I haven't got any refund please check into the details and respond. I have made payment using internet banking.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              santoshjpadwal
              Sep 5, 2021
              Report
              Copy

              Address: B4/302, Hari Ganga Society,

              I booked ST bus ticket yesterday but at the end of online payment process I did not get bus ticket. But payment of Rs. 670.91 has been deducted from my bank account.
              Please cancel the payment process and revert the money to my bank account.
              Thank you,
              Santosh Padwal
              (Mobile-[protected])
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              4 other people found this review helpful
              4 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hrishabh033
                Sep 5, 2021
                Report
                Copy

                I was paying my WBSEDCL Electricity Bill through billdesk page Using Bharat QR Code, But unfortunately my payment was deducted from my credit card but the payment page was stucked in the same place

                Please refund my money as its more than 1 weeks i haven't got my refund yet. Everytime i mail billdesk they say we have initiated a refund you will get within 7 days but i already crossed the date.

                My two transactions were failed of 3622 Each, Reference Number is given below

                WVH[protected]

                WVH[protected]

                My Registered Mobile Number- [protected]

                Email Id- [protected]@gmail.com
                +2 photos
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  hussainfawal
                  Sep 5, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I made a payment of ₹10574 for SBI credit card on SBI APP PAYNET BILLDESK Through UPI From my bank account the amount got debitted from me but the payment at Billdesk was failed i want my refund ASAP
                  I have attached the photos of successfull transaction and the failed report also

                  Rs10574.0 [protected]@SBI UPI frm A/cX5441 on 05Sep21 RefNo[protected].


                  HUSSAIN FAWAL
                  +2 photos
                  Sep 7, 2021
                  Complaint marked as Resolved 
                  They sent an email regarding the payment to the merchant and i got a message also that my credit card received the payment thank you consumer complaints for my work
                  BillDesk customer support has been notified about the posted complaint.
                  Sep 06, 2021
                  Updated by hussainfawal                   No solution till now waiting for the refund
                  Sep 07, 2021
                  Updated by hussainfawal                   And BEWARE of the major fraud people calling you they tell you to open the netbanking app and they guiide you to quick cash amount and they will take your money Please wait for some time the main company people to mail you no one will call you
                  View replies
                  No refund till now the problem has been not solved yet
                  Reply
                  Hi i pay on the website but my money is not in service please refund my money

                  Bill Desk payment debitted want refund - Comment #3891934 - Image #0
                  Bill Desk payment debitted want refund - Comment #3891934 - Image #1
                  Bill Desk payment debitted want refund - Comment #3891934 - Image #2
                  Reply
                  Helpful
                  3 other people found this review helpful
                  3 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rinkuvivek
                    Sep 5, 2021
                    Report
                    Copy

                    I have paid my electricity bill by gpay. Till now it not reflected. Amount debited my account 1 sep 2021. I also gone to wbsedc office. They said amount not received by them. Kindly help me.. my transaction id UPI[protected]. Time 9.54.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mathavan29
                      Sep 4, 2021
                      Report
                      Copy

                      Address: 10, RAJAGOPAL APARTMENTS,, JAYAPURAM FIRST STREET,, TINDIVANAM.

                      I made a payment sbi credit card bill in axis bank netbanking through billdesk, amount was deditted in axis bank, but not reflected in sbi bank,
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        Utij
                        Sep 4, 2021
                        Report
                        Copy

                        Dear Sir/Madam
                        With due respect I want to inform you that on 03.09.2021 at 4.33pm(approx) I submitted my property tax in WBUDMA but it is not showing in the tax collection page.Besides the account has been debited.

                        Please do the needful to get my refund as soon as possible.
                        Place-NAIHATI

                        Yours faithfully

                        Jibak Malakar

                        Assessee No[protected]JAYANTA MALAKAR)
                        Bhatpara Municipality
                        Ward- 32
                        Holding- 178
                        Transaction Ref No- ECOM[protected] MUNCTAXPA
                        +1 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dhiraj ranjan das
                          Sep 4, 2021
                          Report
                          Copy

                          I paid 82, 221.47/- Rs through Billdesk for Paying my RBL Credit Card due.
                          Bit post my amount being debited from my account, my credit card payment didn't go through successfully.

                          Please resolve my issue where I need this money to be settled or refunded asap.
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashish Tapdiya
                            Sep 3, 2021
                            Report
                            Copy

                            Address: India

                            Total amount deducted from the bank account but not credited to Tatasky. Refund the amount or give confirmation for successfull recharge.
                            +3 photos
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            Hi! We understand your concern. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
                            Reply
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tarun 1612
                              Sep 3, 2021
                              Report
                              Copy

                              Hi i was doing payment for high security number plate punjab my payment is completed with paytm with reference i.d[protected] but it got cancelled at bill desk and page saide we are unable to proceed your request what please refund my payment
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sonumahato.01
                                Sep 2, 2021
                                Report
                                Copy

                                Address: mohalbani

                                Reference id:[protected]
                                amount:650
                                payment upi: [protected]@paytm

                                i have paid my jceceb examination from from billdesk portal but money deducted from my paytm upi and showing error on billdesk website. please refund
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yogesh9909
                                  Sep 2, 2021
                                  Report
                                  Copy

                                  Reference no:[protected]
                                  Money deducted payment failed.. Please refund .
                                  Amount :617.70
                                  Hdfc net banking
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Krishnam Raju Official
                                    Sep 1, 2021
                                    Report
                                    Copy

                                    RBL credit card amount was deducted from my HDFC account through billdesk payment but not credited to RBL CC account.

                                    HDFC Transaction Reference number:[protected]

                                    WHDF[protected]-BilldkRATNAKARBANKLI
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Issue was solved. Thank You!
                                    Reply
                                    How much time did they take to resolve
                                    I have the same issue i paid in my credit card but the payment is not yet done can you please tell what did they do
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sonuadfh
                                      Sep 1, 2021
                                      Report
                                      Copy

                                      Address: Billdesk
                                      Website: Ubi

                                      I had paid the my school fees too billdesk by bhim app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
                                      I losted 6300 rupees please give back
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pl4dhanashree
                                        Sep 1, 2021
                                        Report
                                        Copy

                                        I have done recharge of rs 2000/- on 01/09/2021 for my tatasky account and still not received it will my money be refunded back?
                                        +2 photos
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Karur Vysya Bank
                                          1.1
                                          (420)
                                          Sree Gokulam Chit & Finance
                                          2.5
                                          (2)
                                          Bank Of India
                                          1
                                          (2374)