Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5411
Resolved
656
Unresolved
4755
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Balajivinu
Sep 1, 2021
Report
Copy

Amount debited from My Hdfc account when pay my credit card bill to RBL, but actually it's not credited to my RBL card, payment made Rs.11369.28 and ref number is[protected], Please do the needul to revise/ credit back my amount..
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Address: Suranankar,panskura(r.s),east midnapur,west bengal...pin-721152

    I have paid my electricity bill to wbsedcl..but transaction is showing succesfull(on 29/08/2021) butnot received by biller, showing failed status, on wbsedcl website, I want refund.
    Transaction id-T2108291910592106484040
    Order id-WPHW[protected]
    AMONT- Rs.7, 268...
    +2 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Hello,
    I paid my brother's school fee i.e Rupees 2, 850 to billdeskpg.[protected]@hdfc.bank on 10th of July, 2021 at 04:21 pm.
    The payment was displaying as successful to me and the amount was deducted too but the receiver didn't receive the payment, my school fee hasn't been paid.
    My payment is stuck in the gateway.
    Please find the attached screenshot and kindly refund it asap.
    Thanks....
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    P
    Pranati12345
    Aug 31, 2021
    Report
    Copy

    I have paid my sons fee of kvs that is rs.5400 through my upi id from paytm to billdeskpg.[protected]@hdfcbank. The amount has been deducted and it shows the payment has been successful but i am unable to see the payment history or generate a receipt. Please I need a refund. Or please generate the receipt.
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhishek Khedia
      Aug 31, 2021
      Report
      Copy

      Hello sir,
      Today, I made a payment of Rs.822 through emitra bill desk by upi method. The amount was deducted from account but after that bill desk show error and sorry for inconvenience we are unable to transaction.
      And it failed.
      Now I want my refund back else fulfilled my water bill by completing my transaction.
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prasanth pras
        Aug 31, 2021
        Report
        Copy

        Address: Pattukkottai. Thanjavur

        I pay a electricity bill throw a bill desk 1 time in my life in 24 agu 2021 pay of 830 bill desk show transction successful cheek payment the told me he has dis not get money where is money refunding now
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vikas5012
          Aug 31, 2021
          Report
          Copy

          Yesterday I made payment of rs 7240 with transaction reference number - WHD[protected] to ky city bank credit card ending with 3879 in evening. Amount get successful but not credited to my city bank credit card account .. so bad experience. Totally disappointed with this kindly update this soon . It's very urgent
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Heera Chand
            Aug 30, 2021
            Report
            Copy

            On 29.08.2021, I have made a payment of Rs. 1, 01, 500 from my Rupay Card to Royal Global University, Guwahati through you vide Transaction ID- S75705573. Even though this said amount is debited from my Union Bank account, but the same is not credited into the account of RGU, Guwahati. As such, please inform me the status of the said payment that is made.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              muniyan m
              Aug 30, 2021
              Resolved
              Report
              Copy
              Resolved

              Requesting a refund of failed transaction

              Address: kanchipuram

              Dir Sir or Madam,

              This letter serves as a formal request for a refund on the failed transaction that I made through your Billdesk payment gateway, through LIC Customer (mobile application).

              I paid a LIC Policy Premium [ LIC Policy Number :[protected] ] on 27/08/2021, and paid a total amount of INR. 2770.58 by AXIS BANK Credit card (Credit Card NO: [protected]).
              It seems that the connection error...
              +1 photos
              Helpful
              5 other people found this review helpful
              5 found this helpful
              1 Comment
              Report
              Copy
              K
              Karan_raj_01
              Aug 30, 2021
              Report
              Copy

              Address: Amgola, parao pokhar

              Hello,

              I m karan raj, i pay a electricity bill throw a bill desk 1st time in My Life. In 29 August 2021 I pay a electricity bill throw Bill desk at amount of 896. Bill desk show transaction successful but When I check my payment receipt they told me, he has didn't get money? Where is my money? refund Now!
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Aug 30, 2021
              Updated by Karan_raj_01
              Where is resolved??? Please refund my Money.

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Utkarsh2205
                Aug 30, 2021
                Report
                Copy

                Hello this is an urgent complaint regarding a bill payment made from BillDesk to UPPCL Pay Bills. I paid my Electricity Bill of Rs 2165 at UP Power Corporation Limited but the sum got deducted and the payment wasn't processed. Please look into this matter asap. Here are the details associated:
                1) Date:20/08/2021
                2) Please refund my transacted money or pay my bills
                3) Transaction ID: T2108291743460514369257.
                I am attaching the Image of the Successful Transaction from my UPI with all the relevant details. Please do it asap.
                +2 photos
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Karan_raj_01
                  Aug 30, 2021
                  Report
                  Copy

                  Address: Amgola, parao pokhar , muzaffarpur, bihar

                  I pay my bill yesterday (29.08.2021) was amount of 896. But Nbpdcl Didn't get money . Where is my money gone??? Please refund my money
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    9
                    9433141105
                    Aug 30, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: HAMIRPUR

                    Please refund the amount 1933/- which is debited my account for wbsedcl bill payment but bill not paid.my tranjaction i.d is[protected].on 29/08/2021 at 8.41 pm.
                    mob.[protected]
                    +1 photos
                    Aug 30, 2021
                    Complaint marked as Resolved 
                    Debited amount returned.to my ac..problem is resolved.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kambojvishal301
                      Aug 29, 2021
                      Report
                      Copy

                      Hello sir my transaction reference number is - WHD[protected]
                      Please check this bcz payment is successful but ammont not credited in my credit card please check and clear this payment please it's a request sir this is a emergency
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Siddhesh Jundre
                        Aug 29, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I was paying for mhada using gpay but transaction got failed by giving internal server error.Amount was 5560/- Please refund my amount. I had attached screenshots of payment
                        +2 photos
                        Aug 31, 2021
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          1
                          19che011 bhabagrahisahoo
                          Aug 29, 2021
                          Report
                          Copy

                          My Payment for following course has failed but money has been deducted my account.
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mahendra1703
                            Aug 28, 2021
                            Report
                            Copy

                            I had paid fees today at billdesk 2 times but both times transaction failed. Amount of rs 2000 debited from my account but didn't reached the merchant. Kindly please refund my money as soon as possible. I had mailed at your consumer support but not get reverted.so writing here. Waiting for instant and favourable reply.
                            +1 photos
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sourabh Botalji
                              Aug 28, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I had done payment from my side, website says payment failed please solve my issue as soon as possible, TRANSACTION REFERENCE NUMBER :[protected]
                              +1 photos
                              Sep 2, 2021
                              Complaint marked as Resolved 
                              they ask for transactions details like screenshot of transaction, website where i haid paid, statement
                              BillDesk customer support has been notified about the posted complaint.
                              Aug 28, 2021
                              Updated by Sourabh Botalji
                              I had done payment from my side, website says payment failed please solve my issue as soon as possible, TRANSACTION REFERENCE NUMBER :[protected]

                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Divyanshup98
                                Aug 28, 2021
                                Report
                                Copy

                                Hi, Team
                                I made a payment of Rs.1070 towards mpez mppkvvcl and the same amount is deducted from my amount but isn't recieved at their end and it failed.

                                Transaction ID :[protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  9
                                  9814160328
                                  Aug 28, 2021
                                  Report
                                  Copy

                                  Sir myself Sukhjeet singh on 10th July I was paid my brother KVS school fees through Gpay app at billdeskpg.[protected]@hdfcbank Rs2850 but still now fund not deposit to recipient please refund my money for need to pay school fees which are still pending. Please help me Sir, Gpay transaction screenshot attached for this complaint. Thank you
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit