Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
1
19che011 bhabagrahisahoo
Aug 29, 2021
Report
Copy

My Payment for following course has failed but money has been deducted my account.
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mahendra1703
    Aug 28, 2021
    Report
    Copy

    I had paid fees today at billdesk 2 times but both times transaction failed. Amount of rs 2000 debited from my account but didn't reached the merchant. Kindly please refund my money as soon as possible. I had mailed at your consumer support but not get reverted.so writing here. Waiting for instant and favourable reply.
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sourabh Botalji
      Aug 28, 2021
      Resolved
      Report
      Copy
      Resolved

      I had done payment from my side, website says payment failed please solve my issue as soon as possible, TRANSACTION REFERENCE NUMBER :[protected]
      +1 photos
      Sep 2, 2021
      Complaint marked as Resolved 
      they ask for transactions details like screenshot of transaction, website where i haid paid, statement
      BillDesk customer support has been notified about the posted complaint.
      Aug 28, 2021
      Updated by Sourabh Botalji       I had done payment from my side, website says payment failed please solve my issue as soon as possible, TRANSACTION REFERENCE NUMBER :[protected]

      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Divyanshup98
        Aug 28, 2021
        Report
        Copy

        Hi, Team
        I made a payment of Rs.1070 towards mpez mppkvvcl and the same amount is deducted from my amount but isn't recieved at their end and it failed.

        Transaction ID :[protected]
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          9
          9814160328
          Aug 28, 2021
          Report
          Copy

          Sir myself Sukhjeet singh on 10th July I was paid my brother KVS school fees through Gpay app at billdeskpg.[protected]@hdfcbank Rs2850 but still now fund not deposit to recipient please refund my money for need to pay school fees which are still pending. Please help me Sir, Gpay transaction screenshot attached for this complaint. Thank you
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hemant-Bhati
            Aug 28, 2021
            Resolved
            Report
            Copy
            Resolved

            Dear sir/mam,
            On 27 August 2021, Friday I had made a payment of Rs. 100 on ssc site for registration of candidate around 11:45 to 12:00 pm.
            Amount is deducted from my account but it's not reflecting on ssc site and fees is not paid like status is coming.

            So kindly refund my money.

            For the proof part, I am attaching screenshot of bank account deduction mail .
            +1 photos
            Aug 28, 2021
            Complaint marked as Resolved 
            The payment has been processed successfully on the ssc site
            BillDesk customer support has been notified about the posted complaint.
            Aug 28, 2021
            Updated by Hemant-Bhati             Complaint is not resolved
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SNEHA S M.Sc Medical Psychology
              Aug 28, 2021
              Report
              Copy

              While registering for nptel exam the payment was successful through gpay but in the webpage it appeared to be failed So payment failed but money deducted from bank. But later the fees was paid from another account .Can you please help me to what happened Will it be refunded?the amount that was deducted earlier but failed as per the website
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Satyam _Kumar
                Aug 27, 2021
                Report
                Copy

                Address: Bihar 841506

                Hi Team,

                I am Satyam Kumar Singh And I Send Money 1000rs And My Money Deducted from my account but money has been dropped. Plz Refund My Money
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ravinder 7225
                  Aug 27, 2021
                  Report
                  Copy

                  Address: Pspcl Ludhiana

                  I had made a payment of rs. 20000/- towards my electricity bill with pspcl through bill desk. The amount was deducted from my account but no receipt could be generated and it is not posted in my electricity a/c.

                  Transaction no. is[protected]/[protected] from icici bank.

                  My pspcl a/c no. Is [protected]
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nagesh medicals
                    Aug 27, 2021
                    Report
                    Copy

                    Address: suryapet, suryapet District, Telangana State. pin 508213

                    I spent Rs 3537.10 via HDFC debit card TO APPHARMAC but payment receipt not generated, payment not reached to APPHARMAC but amount debited my account.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Visu Saravana
                      Aug 27, 2021
                      Report
                      Copy

                      While registering for the certificate exam, the status showed payment failure but ₹1000 was debited from the account. Please refund the money.
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rachana2800
                        Aug 26, 2021
                        Report
                        Copy

                        I have paid CCC exam fee with UPI Phone pay but application status is not show please help me
                        CCC registration no. -KUCCC0017735
                        D.O.B- 15/12/19921
                        +1 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Aug 26, 2021
                        Updated by rachana2800                         I have paid CCC exam fee with UPI Phone pay but application status is not show please help me
                        CCC registration no. - KUCCC0017735
                        D.O.B- 15/12/1992

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prathyusha rathod
                          Aug 26, 2021
                          Report
                          Copy

                          I’m prathyusha and i Made a transaction using bill desk for dost registration and for twice my amount got transferred but the pin haven’t generated.kindly process my amount I.e 814rps on urgent basis
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rohit1438
                            Aug 26, 2021
                            Report
                            Copy

                            I have done payment of NPTEL exam of 1000rs payment get failed but my money is debited from my account. Please refund my money.
                            BillDesk customer support has been notified about the posted complaint.
                            Sep 03, 2021
                            Updated by Rohit1438                             its been around 8 days i have make complaint on 26 Aug 2021 still I did not get my money refunded when I get my money Back?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NaveenKarur
                              Aug 25, 2021
                              Report
                              Copy

                              Hello Sir,

                              I have done payment of 21989rs for LIC policy renewal payment.

                              But billdesk transaction failed and amount got debited from bank.

                              Please do the needful.

                              Date of transaction :[protected]
                              referenceID :- [protected]
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                GP PEDDANAPALLI
                                Aug 25, 2021
                                Report
                                Copy

                                Address: peddanapalli

                                Transaction initiated but because of some problems the tab was suddenly closed and bill not paid.Now how can i pay the bill
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bhavana kumari
                                  Aug 25, 2021
                                  Report
                                  Copy

                                  Address: H n 133 mekenic nagar Pithampur dhar

                                  Mene exam form ki payment ki thi but meri payment cut gai he or exam form me nhi bata raha he or 5 days ho gaye hai abhi tak refound nhi aaya he amount 1575rs he meri transaction I'd he T2108202027496359663690
                                  UTR[protected]
                                  Bank of India pithampur branch
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Aug 25, 2021
                                  Updated by bhavana kumari                                   Not received Callan no. Plz refund my payment
                                  BOI UPI - linked to Bank of India a/c no. XXXXXXXXXXX0462 is debited for Rs.1575.00 and credited to mponline.[protected]@hdfcbank (UPI Ref no[protected]
                                  My mobile no. [protected]

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    maniselvam13
                                    from Tirunelveli, Tamil Nadu
                                    Aug 25, 2021
                                    Report
                                    Copy

                                    I have paid my lic premium on august 25..the amount id debited but not paid to lic portal...please check and inform whether it is return to bank account or lic account...
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SSTomar77
                                      Aug 23, 2021
                                      Report
                                      Copy

                                      I paid son's fee of KV through UPI to Protected UPI but it has not deposited till now as status is showing initiated but not completed.Whereas my account was debited and payment is successful. Kindly refund my money.thank you
                                      +1 photos
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        aurnab sen
                                        Aug 21, 2021
                                        Report
                                        Copy

                                        Address: MAINDRA SRITHI,NEWTOWN, RABINDRA NAGAR,COOCH BEHAR,PIN-736101.WESTBENGAL
                                        Website: [email protected]

                                        My electric bill pay on 11/08/2021 my ID:[protected] one month bill paid through phonepe apps paid BILLDESK AMOUNT Rs.5, 332.00 vide order id: WPHW[protected] DATE :11/08/2021, BUT not complete my bill payment WBSEEDCL SITE DISPLALY IN YOUR WEB SITE PAYMEN FAILED.PLZ SLOVE MY PROBLEM AND REFUND MY PAID AMOUNT Rs. 5, 332.00 as early as possible.
                                        BillDesk customer support has been notified about the posted complaint.
                                        View replies
                                        Billdesk- Bill payment not reflected in WBSEDCL
                                        Reply
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          State Bank of India [SBI]
                                          1.4
                                          (27932)
                                          DCB Bank
                                          1
                                          (73)
                                          Bank of Maharashtra
                                          1
                                          (869)