Billdesk — Excess payment deduction | |||||
The Manager, Customer care Division, Billdesk. Dear Sir-- 1. I made a bill payment of electricity bill amounting to Rs 6000/- to Tata Power DDL, Delhi yesterday (on[protected] using my Andhra Bank Credit card through BILLDESK payment channel. 2. The payment was made vide transaction ID FCMP[protected] on[protected] at 22.30 Hrs. 3. However, the amount deducted from credit card was Rs 6253.32 p in place of Rs 6000/- as per the following message received by me :- “ A transaction of Rs. 6253.32 has been done using your Andhra Bank Credit Card 4XXX3337 at NDPL-BILLDESK MUMBAI IN on 17-MAY-16 - 22:18:13 ”. 4. Accordingly, Rs 53.32 p were deducted extra from my credit card payment. 5. You are therefore requested to look into this extra charge deducted from my credit card and get the same credited to my credit card account. 6. In this connection, I may add that I have been regularly making is is the first online payments and at no time extra charge has been deducted. This is the first time ever that extra charge has been deducted with which I am dis-satisfied with BILLDESK pay-channel. Hoping for early redressal of my complaint and refund of this amount to my credit card account. Thanks/Regards - V K Kapur, [protected]@gmail.com, [protected] &[protected]. New Delhi. Was this information helpful? | |||||
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BillDesk customer support has been notified about the posted complaint. | |||||
 15 Comments | |||||
Comments
Billdesk — interrption
I AM BEING PREVENTED FROM MY CREDIT CARD FOR PAYMENT.Billdesk — DHDF3887119719-BSNL BILLDESK
Dear sir, please note that following details is for recharge my BSNL mobile but could not proceed so you are requested to return back my payment amount. DHDF[protected]-BSNL BILLDESK Regards Ashish DubeyBilldesk — amount debited but bill not paid
for my reliance net connect card [protected] payment is made with HDFC Bank credit card on 01.07.2015 23:02:51 through Billdesk.It is understood from reliance that the bill is not yet paid. Kindly do the needful immediately. G.DileepBilldesk — balance nahi aaya
mene apana idea number par rs19 ka recharge kiya.mere account se money to cut ho gai gai.but muje balance nhi mila... my number is [protected], idea, transaction ref NO IGOADQOVW3... PLEASE HELP ME Dear Customer,
We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.
Regards,
Andhra Bank Customer Service
We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.
Regards,
Andhra Bank Customer Service
Dear V K Kapur,
Service charges on the bill amount are levied by the E-com Merchant, not by Andhra Bank.
We request you to take up the matter with the Merchant directly.
Regards,
Andhra Bank Customer Service
Service charges on the bill amount are levied by the E-com Merchant, not by Andhra Bank.
We request you to take up the matter with the Merchant directly.
Regards,
Andhra Bank Customer Service
PME10013-3D Secure Authentication failure
3D Authentication is not happening for payment of form fees.sbi clerk online registration not successful but amount was deducted
DEAR SIR MY SBI ONLINE REGISTRATION WAS NOT SUCCESSFUL BUT AMOUNT WAS DEDUCTED FROM MY ACCOUNT NO- [protected].MY ATM HDFC DEBIT CARD NO- [protected]ONE TIME PASSWARD GENERATED IS- 569553 SIR PLEASE HELP ME IN GETTING BACK MONEY.pay not credited in reliance infra ltd
a/c no[protected], amt 4020, transaction ref mhcc[protected], transaction date[protected].27.04, pay from cr cardCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Billdesk — Recharge but not paid
I had recharge my mobile no[protected] throug billdesk on 27/7/2015 transation id dcmp[protected] and i contact mumbai office but there not ansering me why there not recharge ing my mobile no