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Bisleri International Complaints & Reviews

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Last updated Nov 16, 2022
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Bisleri International reviews & complaints page 16

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hi,

I am a regular buyer of bisler 20 ltrs. I buy at least 12 to 15 bottles a month. However due to lack of availability in our area retailers don't entertain us nor deliver it to us on time which at times is really difficult for us. Being such a valued bisleri customer we are treated like of no value. Why? Being a small scale buyer we are a kind of vendor for the company. Why can't we get it directly from company which will benefit us in terms of money and availability?

My name is pawan kapoor
Email: kapoor. Pawan18. [protected]@gmail.com
Tel: +91 [protected]
Add: malwani church, malad west, mumbai 400096, maharashtra, india
Aug 8, 2021
Complaint marked as Resolved 
Bisleri International customer support has been notified about the posted complaint.
Dear Mr. Pawan Kapoor

Thank you for choosing our products !

We apologise for the inconvenience caused to you. Our team will contact you shortly and assist you further with your queries.

Regards
Team Bisleri
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    I am have been getting bisleri 20 ltrs cans delivered to my place from one bisleri dealer "Golden Agency" located at No 40, Thangam Colony, 6th avenue, Anna Nagar West, Chennai 600040. First off, they refuse to deliver 10 ltr cans to my place. Only 20 ltr cans are delivered, that too two or more. This is a problem because if I consume one can, I cannot get it replaced until I run out of water completely. Furthermore, the staff is rude and...
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    Bisleri — Contaminated water found spider in 20l bisleri bottle

    Hello!

    we trust your brand and quality. We are drinking/ taking your bisleri water from a local vendor "guru kripa" for our school students in vasant kunj. Recently on 11th may 2016 we found a spider in the water. We were shocked and our students were afraid for their health and questioned our facilities health and hygiene.

    Hope you take an action on this because we are going to report about this consumer court...
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    Bisleri — Dead insect inside bottle

    I found a dead insect in my bisleri 20 litre can.When i open the sealed bottle insect is floating there. When i try to contact your number is busy. You guys charge so much and what we get is insecurity.now i am worry about my health i was drinking bisleri from past a year ago. i don't know how they purify water . it is really a big concern .i am very disappointed with bisleri...
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    I am a owner of the restaurant. I use to provide bisleri cold drinks to my customer. There is a mosquito inside the bottle. However the bottle seal was unbroken. I was ashamed in front of all the customers. i hv lost most of the customers and finacially and mentaly i was tortured. Going to fire a legal complaint against bisleri.
    Thanks,
    Doo be doo
    +1 photos
    Complaint marked as Resolved 
    Bisleri International customer support has been notified about the posted complaint.
    Verified Support
    Mar 28, 2016
    Bisleri International Customer Care's response
    Dear Customer

    Greetings from Bisleri!

    We apologise for the inconvenience caused to you.
    We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

    Kindly share your contact and location details with us on [protected]@bisleri.co.in so that we can resolve your query.

    Team Bisleri.
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      I bought Bisleri 20 litres water bottle. The water is contaminated with large black particles and fungus. Shame on Bisleri!
      Complaint marked as Resolved 
      Bisleri International customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2016
      Bisleri International Customer Care's response
      Greetings from Bisleri!

      We apologise for the inconvenience caused to you.
      We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

      Kindly provide us with your contact details on [protected]@bisleri.co.in so that our team may assist you further.

      Team Bisleri.
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        Hi,

        I am a customer of bisleri mineral water, The Distrubutor is asking jar caps which is mandatory as Bisleri Company is insisted or else for every cap they are charging the Rs5.

        As i am paying the mrp price which includes the cap also, So I request you to solve the issue asap.

        Thanks and Regards,
        AKP
        [protected]...
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        Bisleri International — Dust particles inside the 11 water pet bottles of bisleri (Sealed)

        It is very disheartened to say that the Bisleri which is one of the Trusted name and we use to blindly purchase the same ensuring purety is making fool of the public. I have 11 water pet bottles of bisleri (sealed) inside which dust particles are easily visible. Bisleri is playing with the life of the innocent people. The shopkeeper is not ready to give the cash bill- shopkeeper is replying that the bisleri officers have strictly instructed...
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        Bisleri — Smelled water in 20 ltr jar

        On 16.01.16 we purchased 20 liter bisleri jar when we opened the jar there is pungent smell after that we drink that water three people suffering from stomach problem ....
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        I had been using #Bisleri since long. I found plastic waste material inside 20litre jar purchased at GB Road, Thane, Mumbai-400607. Reported barcode n batch to web site complaint page. Tried reaching[protected], no response. Very Bad experience. I used to avoid any local vendor for Bisleri. How can we trust such brand with such findings??..Chetan Joshi[protected].
        Complaint marked as Resolved 
        Bisleri International customer support has been notified about the posted complaint.
        Verified Support
        Nov 04, 2015
        Bisleri International Customer Care's response
        Dear Mr. Joshi,

        Greetings from Bisleri!

        We apologise for the inconvenience caused to you. We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

        Our team will soon contact you to resolve your issue.

        Team Bisleri.
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          Bisleri — Fake product

          Hi,

          I had been using Bisleri 20L Jar for last 4-5 years in Delhi with full satisfaction. However once I moved to Gurgaon, I found there is a drastic change in the taste and quality. Further I observed that, there is no scratch card to test it's genuinity.

          All the shopkeepers around Sector 21 or even through out the city are selling fake Bisleri products. When asked, they say "If you want to buy original,...
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          Hi, I regularly use Bisleri water 20 L. But I suspect if i get genuine Bisleri wate. The jars are not properly cleaned and sometimes mud at the bottom. How would I know genuine Bisleri ? Is there any measures taken by the company to help people get the correct and genuine product?
          Complaint marked as Resolved 
          Verified Support
          Oct 24, 2015
          Bisleri International Customer Care's response
          Dear Customer,

          Greetings from Bisleri!

          We sincerely apologise for the inconvenience caused to you. Kindly share your contact and location details with us on [protected]@bisleri.co.in so that we can resolve your query.

          Thank you!
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            My near by store keeper says as bisleri dealers do not give regular supply of 20 ltr bisleri bottle. I stay at Chickoowadi, near malwani church, malad west, Mumbai 400094. I regularly need at least 3 20ltr bottles a week and it's very difficult to find one close by and this is not good customer service and shopkeeper is smiling ur company rape.
            Complaint marked as Resolved 
            Bisleri International customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2015
            Bisleri International Customer Care's response
            Dear Mr. Pawan,

            Greetings from Bisleri!

            We sincerely apologise for the inconvenience caused to you. Kindly share your contact details on [protected]@bisleri.co.in so that we can resolve your issue.

            Thanks!
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              Bisleri — Fake mineral water in sealed pack bottles

              We run a fitness centre with spa and salon where we have a cafe as well we keep buying 1 litre water bottles directly from bisleri van which comes and deliver bottle cartons at our place now we just got the new lot of water bottles in which not one or two bottles are filled with tap water but all of them are filled with tap water and they are properly sealed bottles. we are switching to kindly now after experiencing this kind of incident....
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              I bought a 20 LTR jar of Bisleri water from the distributor in Haridwar around 1 month back. Water is oduring like kerosene oil. I complained about the same with the customer care number provided on the Jar. Every time i call it was said that the jar will be replaced. 15 days has already been elapsed but no response has been recieved till now. It was quite surprising to note that how can they take it in such a casual manner.
              Complaint marked as Resolved 
              Bisleri International customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2015
              Bisleri International Customer Care's response
              Dear Mr. Aman,


              Greetings from Bisleri!
              We sincerely apologise for the inconvinience caused to you. Kindly provide your location and contact details to us on [protected]@bisleri.co.in so that we can resolve your complaint.


              Thanks,
              Team Bisleri!
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                We have been purchasing Bisleri Can 20 lt. from Purity Enterprises, Parel, Mumbai 12 Tel 24102851. This is second time we have received contaminated water. There are unknown objects are floating in the Can. Please take it seriously & act against the supplier. Also Replace the Can Immediately.
                Complaint marked as Resolved 
                Bisleri International customer support has been notified about the posted complaint.
                Verified Support
                Mar 22, 2016
                Bisleri International Customer Care's response
                Dear Mr. Sanjay,

                Greetings from Bisleri!

                We apologise for the inconvenience caused to you.

                Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

                We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

                Yours sincerely,
                Team Bisleri
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                  I have received several times contaminated water from bisleri even with live worms in 20 ltr. Jar. When complained to customer services they answered roughly saying they can't do anything . Dust particle is common in bisleri 20 ltr. Packing.
                  Complaint marked as Resolved 
                  Bisleri International customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 22, 2016
                  Bisleri International Customer Care's response
                  Dear Mr. Ravirakesh

                  Greetings from Bisleri!

                  We apologise for the inconvenience caused to you.

                  Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

                  We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

                  Team Bisleri
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                    The water boy does not deliver water in Hyderabad. Every time he has excuses. Now I am requesting my money back for the Cans that I paid initially as deposit, even that they do not want to refund. All from head to the boys are involved in cheating.
                    Complaint marked as Resolved 
                    Bisleri International customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 23, 2016
                    Bisleri International Customer Care's response
                    Dear Customer,

                    Greetings from Bisleri!

                    We sincerely apologise for the inconvenience caused to you.
                    Kindly share your contact and location details with us on [protected]@bisleri.co.in
                    so that we can resolve your query.

                    Team Bisleri
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                      Last week i had bought a 25 litre water can from a local dealer in kundalahalli, bangalore named basavaraj. When i just started cutting the cap (the centre portion), i saw a black thing floating in the water. I left the can like that hoping i can saw it to the dealer. But this dealer rarely answers or picks up the phone, so could not inform him. The condition of the bottle/cans are also recently very bad. you call me at [protected] if you want more details
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                        Travel safe drink water bisleri that was my health mantra Lately it has changed drastically was visiting our press in Lower Parel and being suffered from stomach infection just a week back requested the owner for bisleri water had a few sips and realised stinking smell emitting out of it. Checked in stinking smell from around two bottles out of three from one cartoon This was purchased from vendor at sath rasta in Mumbai We checked the batch it was May 15 I would request bisleri to immediately check the quality of water being sold under there name or is there own or duplicate
                        +1 photos
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 22, 2016
                        Bisleri International Customer Care's response
                        Dear Mr. Nitin

                        Greetings from Bisleri!

                        We apologise for the inconvenience caused to you. We ensure you that we take
                        stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

                        We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

                        Team Bisleri.
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