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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 335

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M
Moloy Misra
from Chengalpattu, Tamil Nadu
Feb 22, 2018
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I was supposed to receive my kotak credit card via awb number [protected]. As per the message which i received from bank, it was supposed to be delivered on 20th february 2018. There was no delivery attempted at all on 20th february. On 20th february, when i called customer care, the reason given is my mobile was not reachable. I am unable to understand when an address is correct, why was the delivery not attempted on grounds of mobile number not reachable. Customer care was not able to give any satisfactory answer and promised my shipment to be delivered on an urgent basis on 21st february. On 21st february, shipment was out for delivery at 12:35 pm. There was no delivery till 8 pm. On contacting customer care, customer care tells that delivery was not done due to unavoidable reasons. I want an explanation is this customer care of blue dart based on which you charge premium rates.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    Swaroop Gangadhar
    from New Delhi, Delhi
    Feb 22, 2018
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    Address: 560076

    Way bill no: [protected], [protected]

    I am confused how blue dart can update wrong information about the package delivery.

    They have updated as no such consignee at given address. The address is as per the registration done with government. My employer has verified my address, bank has verified my address, but for blue dart delivery person, i dosen't live in the mentioned address. Does it make any sense.

    They don't even have a basic knowledge to contact the customer.

    For betterment of consumer, please do not use blue dart services at all. It has become a common issue everyday with this courier service.

    Worst service i have ever seen.
    Blue Dart Express customer support has been notified about the posted complaint.
    My PAN card was delivered via Blue dart & the package was open, my mother accepted the package and the delivery boy just left in a hurry which normally doesn't happen, she realised it later as the package was delivered upside down so she couldn't notice when it was delivered.

    AWB#[protected]
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      S
      Sidra Mehtab
      from Kolkata, West Bengal
      Feb 21, 2018
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      Address: Kolkata, West Bengal, 700023
      Website: StalkBuyLove

      Bluedart courier is giving me a really tough time. The courier boy is giving false details of premises being closed at around 9 pm. Awb# [protected] from stalkbuylove was supposed to be delivered today. The courier boy had called me up earlier in the evening around 5pm asking for my location and then there's no call from him and around 10:30pm i get a sms from blue dart stating the parcel is undelivered due to premises being closed. He could have called me if the premises was closed which surely wasn't. Kindly change this particular delivery boy. I have lodged a compliant earlier also. He's not a good mark on the services provided by blue dart.
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      Feb 22, 2018
      Updated by Sidra Mehtab
      Last night the delivery boy gave a false report of not delivering the parcel due to premises being closed. Today when i am calling up the customer service and trying to reschedule the delivery there's no one to answer the call. Bluedart is not serving its customers well. Kindly please update your services and there is no support mail account found where i could have dropped a mail for the inconvenience caused.
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        A
        Amit B. Dixit
        from Mumbai, Maharashtra
        Feb 21, 2018
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        Awb[protected]

        All other courier company never face problem why always blue dart delivery boy faces - there are no sop followed before rejecting delivery - no basic calling to customers on address not found

        Train staff blue dart how to do job - hr team it's serious concern

        What is the point to hire n promote blue dart when they lack in. Basic sop - to call customers...
        Blue Dart Express customer support has been notified about the posted complaint.
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          Sudi1997
          from KOLKATA, West Bengal
          Feb 21, 2018
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          Address: Kolkata, West Bengal, 700069

          Dear sir/mam
          Digi bank has sent me a courier which is having this awb -[protected] &
          Reference no : 05db[protected] and by mistake i have been postal address of serpur that is 743513 instead of kolkata that is 700069,
          The address is 6, waterloo street, dacres lane, eiilm building, 3rd floor, room no. 306b. Can u send me the courier to this address?

          Thanks and regards
          Sudipto
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            ks manju
            from Bengaluru, Karnataka
            Feb 21, 2018
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            Address: 560068

            Hi,
            Deliver person was called me to deliver my parcel and he says that address is not found then i informed him that i ll guide him to my address then he said that we he can't deliver if address is incorrect.

            Then i was taken this on mail and also share the call recording of rude behaviour, i wort on 13th feb still there is on solution and also my parcel has not delivered.

            Please help me on this. It's really a shut services from blue dart not responding properly even on call and mail
            Blue Dart Express customer support has been notified about the posted complaint.
            Feb 21, 2018
            Updated by ks manju
            Pending
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              J
              Janaki swaminathan
              from Bengaluru, Karnataka
              Feb 21, 2018
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              Address: Bangalore, Karnataka, 560102

              My awb is [protected]. While am tracking it shows premises closed. How they said like this? Am in house the whole day. Then for two days delivery attempted consignee address incomplete /landmark needed. Why that guy shouldn't call me and ask for the landmark.? I think shipment was never attempted to my house because while the guy attempt to deliver to my address means he never called me.
              Blue Dart Express customer support has been notified about the posted complaint.
              The officers of BLUE DART SERVICE do not even offer product delivery at the time AND GIVEN Threats to return product. HAVE ADDRESS - C/O Osr Industries, Shop No 30, Dcm Road, New Grain Mandi, Kota-Rajasthan - 324007, Opposite Polytechnic College
              The worst customer care service from blue dart.. I called them for my courier related problem..they attend the call and said we cant hear you and ended the call..again i called and he talked for some time and then ended the call..
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                J
                Jakaria Hossain
                from Darbhanga, Bihar
                Feb 21, 2018
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                Blue dart sent me a massage that was they will send me my paytm payment bank atm card on 17 feb 2018. But they did't send me my no shipment till now 21 feb 2018 at 12.33 a. M.. My shipment is now in garia bdel.. They called me on 17 feb for knowing my perfect location. I gave my perfect location. Garia bdel told me they will send the shipment on 19 feb 2018. But didn't send.. My maybill no. Is [protected]. After knowing my location the tracking address is incomplete location.
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                I haven't received the order but got the message to my number saying it was deliverrd to "Laxmi" (donno who)
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                  J
                  Jagdish Kolekar
                  from Mumbai, Maharashtra
                  Feb 20, 2018
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                  Way bill no. [protected] booked for express delivery.

                  Dombivali delivery attempted-premises closed 20-feb-2018 18:58
                  Dombivali shipment out for delivery 20-feb-2018 12:01
                  Dombivali undelivered shipment held at location 19-feb-2018 14:59
                  Dombivali undelivered shipment held at location 17-feb-2018 15:21
                  Dombivali undelivered shipment held at location 16-feb-2018 13:55
                  Dombivali delivery attempted-premises closed 15-feb-2018 21:58
                  Dombivali shipment out for delivery 15-feb-2018 12:34
                  Dombivali shipment arrived 15-feb-2018 10:35
                  Dombivali shipment arrived 15-feb-2018 10:35
                  Nahur mini hub shipment further connected 15-feb-2018 08:15
                  Nahur mini hub shipment arrived at hub 15-feb-2018 05:28
                  Mumbai hub shipment further connected 15-feb-2018 02:49
                  Mumbai hub shipment arrived at hub 15-feb-2018 02:46
                  Chennai airport hub shipment further connected 15-feb-2018 00:52
                  Chennai airport hub shipment arrived 14-feb-2018 23:07
                  Guindy mini hub shipment further connected 14-feb-2018 21:08
                  Guindy mini hub shipment arrived at hub 14-feb-2018 20:01
                  Porur shipment further connected 14-feb-2018 19:25
                  Porur shipment arrived 14-feb-2018 18:41
                  * - 24 hr format

                  Tracking details are as above
                  Delivery was expected by 11.00 a. M. On feb 15
                  Your track record says delivery attempt was made on feb 15th 2018
                  How do you expect industrial office to be open at night.
                  Shipment was not delivered next day also. It was on hold even today.
                  Delivery was committed between 9 to 11 a. M. On 20-feb 2018.
                  No one turned up till 1 p. M. Next committment was made by 4.00 p. M.
                  No body turned up till 8.15 p. M. As the premises was open.
                  Our premises is under contineous security servilance.
                  The track record shows
                  Delivery attempted-premises closed 20-feb-2018 18:58
                  The track record is false & fake

                  Regards,
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    Nayan4u2000
                    from Anand, Gujarat
                    Feb 20, 2018
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                    Address: Ahmedabad, Gujarat

                    My courier is in your organization from last 4 days. I daily take follow up for my courier but your executive told a me that you will receive today you will receive today but till date i did not get the same and today you have update on website that i am not available on my place. For your kind informaction i am at my place only from last 4 day for receive this courier cause there is important documents in the courier. Your delivery person did not call me that how can he tell that i am not available on my place. I want my courier by today anyhow otherwise i will make fir against your company. You are fraud. My courier docket number is [protected]

                    Give me courier delivery person number.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      Raman Shah
                      from Ludhiana, Punjab
                      Feb 20, 2018
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                      Address: Moga, Punjab, 142001
                      Website: [email protected]

                      Dear sir my awb no.[protected] and the courier is not deilvered at given address on courier packet. Courier service is also bad. And offiice staff is also not given any respone. Please look at my complain.

                      Thanking you

                      Courier office address :- shahid bhagat singh mrkt. Moga (142001) punjab.
                      Awb no.[protected]
                      My contact no - [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        rajesh chib
                        from Pulwama, Jammu and Kashmir
                        Feb 20, 2018
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                        My courier with tracking id [protected] is out for delivery from last 4 days but i have not received it till date
                        I even visited blue dart offfice in narwal, jammu but was not given my courier reason being the delivery person has not organised all the couriers and it was not found by office staff. My courier is from bank and i am in urgent need of this courier. I have faced worst service from blue dart.
                        I request that my courier be delivered immediately and avoid any further delays
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          K
                          Keshu Afriend
                          from Agra, Uttar Pradesh
                          Feb 20, 2018
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                          Address: Faridabad, Haryana, 121001

                          Hi Team, I my Debit card not delivered till the time from your End. why you guys hold my courier Awb No.[protected]. Today[protected] is last day to submit my committee. Your service is very very poor and when i request for delivered my card to your branch reception counter he deny and talk to very proudly.
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                            R
                            rijomon
                            from Rampur, Uttar Pradesh
                            Feb 20, 2018
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                            Address: Ajmer, Rajasthan, 305001

                            Not delivered yet
                            Still coming the same problem,, land mark required am doing job in famous hospital in ajmer.. Still they need tghe landmark.. My address is same the hospital name.. Please do the neccessary things. And i call direct the ajmer blue dart office,, and they are not attending the phone.. And attended once and said please do not call.. And ended the phone. Is this is the way you treat coustmer
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Feb 14, 2018
                            mastermind1225's response
                            Issue resolved...
                            Delivery Boy Rampal refuse to deliver the package on my address and ask me to come at their place 600 meter far from here to receive my package. Your delivery boy always give one excuse that his bike is not working. Is is possible that there is always problem in his bike? He asks always to come at Sardar Ji Hotel at Dharampur to pick the package.
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                              D
                              Dokl
                              from Srinagar, Jammu and Kashmir
                              Feb 20, 2018
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                              I place an order on shein. The product was transported from your company. And also i got my product on time 17feb (Delivered). But, it showing consignee refused to pick and it still showing undelivered. I also getting undelivered message from your company. I called on your customer assistant number but it saying that your employers are busing in taking another's calls. I don't understand why it happen even it's delivered perfectly on time.
                              I even payed whole cost of the product to that person who came to my address to drop the product.
                              I was thinking to return the product but i can't do this because of your company fault. I wish i future you guys will never make such silly mistake. Hoping for the perfect result.
                              Order no - chl20526
                              Reference no[protected]e02101105
                              Way bill no - [protected]
                              Kindly act on this mistake..
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Mera card delivery nahi ho raha hai ...mere addrees par ...
                              Sir muje aaj kisi hi hal me me ra courier chahiye mera docet no [protected] he or muje kisi ka bhi contact karva k aaj courier wo jaha se kahe ga me waha se le lunga
                              My waybill no.
                              [protected]
                              Is not delivered my order please delivered fast
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                                S
                                sowmyapmvs
                                from Pune, Maharashtra
                                Feb 20, 2018
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                                Address: 600097

                                Yesterday (19/02/2018) was my delivery date for a bank shipment from kotak... Without calling me or without my knowledge they have updated as

                                Sholinganallur : need department name/extention number 19-feb-2018 16:33 and today it had been updated as sholinganallur undelivered shipment held at location 20-feb-2018 11:44

                                Even i have called them yesterday (19/02/2018) evening and updated my extension number and department name despite of that it has been updated today as shipment held at location. Its already been 6 days.. I really don't know what's wrong with bluedart..
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Blue Dart sent me message twice in 2 respective date on 14th & 13th that my corrier will be delivered but nobody came to deliver the corrier & It is showing in their shipment details that the entry is restricted to enter.
                                This is really false details as there is not such issue at my society.
                                AWB NO-[protected].
                                Regards,
                                Dhruv
                                Reference number 05DB[protected] change my Delivery address Delhi to Jhansi
                                I am compliment about on time, relay fed-up it's not a express comparatively indian postal service is better than bluedart
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                                  D
                                  Deepak Kodagi
                                  from Pune, Maharashtra
                                  Feb 20, 2018
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                                  Consignment number ([protected]) i ordered paytm debit card it will not delivered yet, and wen i track the consignments its shown as package has been returned, delivery boy didn't attempt any delivery, but its show delivery attempt as 2 times and also courier boy contact me through a phone call and he didn't ready to delivered the courier at evening time, i request the boy to delivers the courier at evening and boy also agrees to delivere it. But he didn't call me and didn't come for the delivery and only at one time contact he return the consignment so i request you to arrange a delivery once again its totally not my fault.
                                  Thank you,
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Debit card not delivered.but it is out delivery.but tracking is out of delivery.please help fast

                                  package was not delivered - Comment #3011921 - Image #0
                                  Waybill No : [protected]
                                  Reference No : 05DB[protected]
                                  Sir, I want to update my phone no. [protected].
                                  Kindly update my issue.
                                  Aek dam bekar service he blue dart ki
                                  Hi,
                                  I have already complained about over company customer care regarding missed parcel . They provided misleading information and wasted my money and time. Parcel number reference :[protected].
                                  Please do the needful as my parcel had very important documents.
                                  My courier is rotating to my office adress and may flat adress but they are not delivering they are calling when iam in office if i said wait for. Half hr then they are sending to office address from 1 week
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                                    K
                                    Kalpana Lobo
                                    from Mumbai, Maharashtra
                                    Feb 20, 2018
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                                    Airway bill no. [protected] the said airway bill was in the name of mrs kalpana v surathkal but due to some work i was not available at the address which i am mentioning below 301 ambica bhuvan b cabin naupada shivaji nagar thane west but when i contacted the no. [protected] he said that the courier won't be able to deliver at other address. But since we have shifted from above address n i and my husband both go to office and are not available for the whole day i ask ur customer care personal to send the courier to my current residence he straight away refused n asked my husband to be present at the address mentioned above which is not possible n sir i have received all other documents such as passport also to my present address
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Not carrying card machine to handover product
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                                      squrill
                                      from Chennai, Tamil Nadu
                                      Feb 20, 2018
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                                      I buy product via online (Tatacliq) and they delivering in bluedart on february 11th, 2018. But still i not received product. I track order, it says 'address incorrect; cannot deliver'. My home is just 3 km distance from main busstand, i given door number, street, area, citi, pincode clearly, i dont know what you need more...

                                      Logistics: blue dart
                                      Awb no. [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Blue dart is waste.i was axixls bank debit card but not delivered more than 10 days fraud blue dart..service is waste
                                      Hi Blue Dart,

                                      I want to reroute the pkg sent in [protected] to new address. I am willing to pay for the extra cost endured. Please let me know. My new address given below.

                                      New Address:
                                      1, SAGAR HERITAGE, FIRST FLR,
                                      KALANAGAR, JAIL ROAD NASIK,
                                      OPP ST PHILOMENA SCHOOL,
                                      NASHIK - 422101
                                      MAHARASHTRA
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                                        praveen kumar8939
                                        from Madurai, Tamil Nadu
                                        Feb 19, 2018
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                                        product ordered is not delivered

                                        Address: Chennai, Tamil Nadu, 603104
                                        Website: www.mgsuperlabs.co.in/estore/index.php?route=account/logout

                                        Sir i have a ordered a product in bay ebay @mg super labs..
                                        When i check my tracking id, it shows consignee's address unlocatable/landmark needed..
                                        I tried calling the courier office several times they didn't attend my call.
                                        It shows it is in the perungudi blue dart
                                        I don't know what to do
                                        Can u please help me with this...
                                        My mobile no: [protected]
                                        Mail id: pk.[protected]@gmail.com
                                        Address:...
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