Blue Dart Express Complaints & Reviews

Atharv s
[protected]

Shipment have reached hum near me on 18th but till now its not delivered.
This is the same address that i use for all shipment except bluedart all other courier use to deliver on time.
I have also contacted customer care for solution, and i recived an abusing reply from customer care team.
Bluedart should compensate the lose that i had to face due to this worst service.

I was supposed to receive my kotak credit card via awb number [protected]. As per the message which i received from bank, it was supposed to be delivered on 20th february 2018. There was no delivery attempted at all on 20th february. On 20th february, when i called customer care, the reason given is my mobile was not reachable. I am unable to understand when an address is correct, why was the delivery not attempted on grounds of mobile number not reachable. Customer care was not able to give any satisfactory answer and promised my shipment to be delivered on an urgent basis on 21st february. On 21st february, shipment was out for delivery at 12:35 pm. There was no delivery till 8 pm. On contacting customer care, customer care tells that delivery was not done due to unavoidable reasons. I want an explanation is this customer care of blue dart based on which you charge premium rates.

Way bill no: [protected], [protected]

I am confused how blue dart can update wrong information about the package delivery.

They have updated as no such consignee at given address. The address is as per the registration done with government. My employer has verified my address, bank has verified my address, but for blue dart delivery person, i dosen't live in the mentioned address. Does it make any sense.

They don't even have a basic knowledge to contact the customer.

For betterment of consumer, please do not use blue dart services at all. It has become a common issue everyday with this courier service.

Worst service i have ever seen.

Bluedart courier is giving me a really tough time. The courier boy is giving false details of premises being closed at around 9 pm. Awb# [protected] from stalkbuylove was supposed to be delivered today. The courier boy had called me up earlier in the evening around 5pm asking for my location and then there's no call from him and around 10:30pm i get a sms from blue dart stating the parcel is undelivered due to premises being closed. He could have called me if the premises was closed which surely wasn't. Kindly change this particular delivery boy. I have lodged a compliant earlier also. He's not a good mark on the services provided by blue dart.

Awb[protected]

All other courier company never face problem why always blue dart delivery boy faces - there are no sop followed before rejecting delivery - no basic calling to customers on address not found

Train staff blue dart how to do job - hr team it's serious concern

What is the point to hire n promote blue dart when they lack in. Basic sop - to call customers...

Dear sir/mam
Digi bank has sent me a courier which is having this awb -[protected] &
Reference no : 05db[protected] and by mistake i have been postal address of serpur that is 743513 instead of kolkata that is 700069,
The address is 6, waterloo street, dacres lane, eiilm building, 3rd floor, room no. 306b. Can u send me the courier to this address?

Thanks and regards
Sudipto

Hi,
Deliver person was called me to deliver my parcel and he says that address is not found then i informed him that i ll guide him to my address then he said that we he can't deliver if address is incorrect.

Then i was taken this on mail and also share the call recording of rude behaviour, i wort on 13th feb still there is on solution and also my parcel has not delivered.

Please help me on this. It's really a shut services from blue dart not responding properly even on call and mail

My awb is [protected]. While am tracking it shows premises closed. How they said like this? Am in house the whole day. Then for two days delivery attempted consignee address incomplete /landmark needed. Why that guy shouldn't call me and ask for the landmark.? I think shipment was never attempted to my house because while the guy attempt to deliver to my address means he never called me.

Blue dart sent me a massage that was they will send me my paytm payment bank atm card on 17 feb 2018. But they did't send me my no shipment till now 21 feb 2018 at 12.33 a. M.. My shipment is now in garia bdel.. They called me on 17 feb for knowing my perfect location. I gave my perfect location. Garia bdel told me they will send the shipment on 19 feb 2018. But didn't send.. My maybill no. Is [protected]. After knowing my location the tracking address is incomplete location.

Way bill no. [protected] booked for express delivery.

Dombivali delivery attempted-premises closed 20-feb-2018 18:58
Dombivali shipment out for delivery 20-feb-2018 12:01
Dombivali undelivered shipment held at location 19-feb-2018 14:59
Dombivali undelivered shipment held at location 17-feb-2018 15:21
Dombivali undelivered shipment held at location 16-feb-2018 13:55
Dombivali delivery attempted-premises closed 15-feb-2018 21:58
Dombivali shipment out for delivery 15-feb-2018 12:34
Dombivali shipment arrived 15-feb-2018 10:35
Dombivali shipment arrived 15-feb-2018 10:35
Nahur mini hub shipment further connected 15-feb-2018 08:15
Nahur mini hub shipment arrived at hub 15-feb-2018 05:28
Mumbai hub shipment further connected 15-feb-2018 02:49
Mumbai hub shipment arrived at hub 15-feb-2018 02:46
Chennai airport hub shipment further connected 15-feb-2018 00:52
Chennai airport hub shipment arrived 14-feb-2018 23:07
Guindy mini hub shipment further connected 14-feb-2018 21:08
Guindy mini hub shipment arrived at hub 14-feb-2018 20:01
Porur shipment further connected 14-feb-2018 19:25
Porur shipment arrived 14-feb-2018 18:41
* - 24 hr format

Tracking details are as above
Delivery was expected by 11.00 a. M. On feb 15
Your track record says delivery attempt was made on feb 15th 2018
How do you expect industrial office to be open at night.
Shipment was not delivered next day also. It was on hold even today.
Delivery was committed between 9 to 11 a. M. On 20-feb 2018.
No one turned up till 1 p. M. Next committment was made by 4.00 p. M.
No body turned up till 8.15 p. M. As the premises was open.
Our premises is under contineous security servilance.
The track record shows
Delivery attempted-premises closed 20-feb-2018 18:58
The track record is false & fake

Regards,

My courier is in your organization from last 4 days. I daily take follow up for my courier but your executive told a me that you will receive today you will receive today but till date i did not get the same and today you have update on website that i am not available on my place. For your kind informaction i am at my place only from last 4 day for receive this courier cause there is important documents in the courier. Your delivery person did not call me that how can he tell that i am not available on my place. I want my courier by today anyhow otherwise i will make fir against your company. You are fraud. My courier docket number is [protected]

Give me courier delivery person number.

Dear sir my awb no.[protected] and the courier is not deilvered at given address on courier packet. Courier service is also bad. And offiice staff is also not given any respone. Please look at my complain.

Thanking you

Courier office address :- shahid bhagat singh mrkt. Moga (142001) punjab.
Awb no.[protected]
My contact no - [protected]

My courier with tracking id [protected] is out for delivery from last 4 days but i have not received it till date
I even visited blue dart offfice in narwal, jammu but was not given my courier reason being the delivery person has not organised all the couriers and it was not found by office staff. My courier is from bank and i am in urgent need of this courier. I have faced worst service from blue dart.
I request that my courier be delivered immediately and avoid any further delays

Hi Team, I my Debit card not delivered till the time from your End. why you guys hold my courier Awb No.[protected]. Today[protected] is last day to submit my committee. Your service is very very poor and when i request for delivered my card to your branch reception counter he deny and talk to very proudly.

Not delivered yet
Still coming the same problem,, land mark required am doing job in famous hospital in ajmer.. Still they need tghe landmark.. My address is same the hospital name.. Please do the neccessary things. And i call direct the ajmer blue dart office,, and they are not attending the phone.. And attended once and said please do not call.. And ended the phone. Is this is the way you treat coustmer

I place an order on shein. The product was transported from your company. And also i got my product on time 17feb (Delivered). But, it showing consignee refused to pick and it still showing undelivered. I also getting undelivered message from your company. I called on your customer assistant number but it saying that your employers are busing in taking another's calls. I don't understand why it happen even it's delivered perfectly on time.
I even payed whole cost of the product to that person who came to my address to drop the product.
I was thinking to return the product but i can't do this because of your company fault. I wish i future you guys will never make such silly mistake. Hoping for the perfect result.
Order no - chl20526
Reference no[protected]e02101105
Way bill no - [protected]
Kindly act on this mistake..

Yesterday (19/02/2018) was my delivery date for a bank shipment from kotak... Without calling me or without my knowledge they have updated as

Sholinganallur : need department name/extention number 19-feb-2018 16:33 and today it had been updated as sholinganallur undelivered shipment held at location 20-feb-2018 11:44

Even i have called them yesterday (19/02/2018) evening and updated my extension number and department name despite of that it has been updated today as shipment held at location. Its already been 6 days.. I really don't know what's wrong with bluedart..

Consignment number ([protected]) i ordered paytm debit card it will not delivered yet, and wen i track the consignments its shown as package has been returned, delivery boy didn't attempt any delivery, but its show delivery attempt as 2 times and also courier boy contact me through a phone call and he didn't ready to delivered the courier at evening time, i request the boy to delivers the courier at evening and boy also agrees to delivere it. But he didn't call me and didn't come for the delivery and only at one time contact he return the consignment so i request you to arrange a delivery once again its totally not my fault.
Thank you,

Airway bill no. [protected] the said airway bill was in the name of mrs kalpana v surathkal but due to some work i was not available at the address which i am mentioning below 301 ambica bhuvan b cabin naupada shivaji nagar thane west but when i contacted the no. [protected] he said that the courier won't be able to deliver at other address. But since we have shifted from above address n i and my husband both go to office and are not available for the whole day i ask ur customer care personal to send the courier to my current residence he straight away refused n asked my husband to be present at the address mentioned above which is not possible n sir i have received all other documents such as passport also to my present address

I buy product via online (Tatacliq) and they delivering in bluedart on february 11th, 2018. But still i not received product. I track order, it says 'address incorrect; cannot deliver'. My home is just 3 km distance from main busstand, i given door number, street, area, citi, pincode clearly, i dont know what you need more...

Logistics: blue dart
Awb no. [protected]