Blue Dart Express Complaints & Reviews

Hello,

I was expecting my courier at Sec-135, Noida from "giftcart.com" on 14-Feb-2018 but status was showing "consignee's address incomplete/landmark needed". On 13 feb i have received the courier from Blue Dart for the same address.
I have already receiving couriers to the same location from another courier services & now on 14-Feb-2018 status is showing "undelivered shipment held at location" i tried to contact on customer care but no one answered the call. On 1

I haven't seen the worst service of courier before; please improve your service quality.

Regards,
Tripti Saxena

Myself praveen shpt no : [protected]
I have faced worst experience with your delivery boy (Shiva shankar) he is such a unprofessional guy i don't how these reputed organisation don't even bother about the coustmer.. And the employee sitting in the front office her name is jhansi with employee id 109149 with out any proper reson your delivery boy has reported as the change of address without my knowledge... I request to take proper action against them and revert back to my mail as soon as possible... There is also similar case where the coustmer has told us that they are tearing off the complaint book pages in the store...

Worst experience,
My docket no is [protected]
My courier is arrived in city since last 3 days.
But due to lasyness of staff here in rajkot branch i couldn't get my courier since now.
After i have called 2-3 times they told me # reason about my address problem, btw thay already delivered my parcel to the same address in past.
Staff of local office at gondal road, giving me rough answers constantly.
Hoping quick action on staff.

Actually, there are couple of incidents but this is for current one
I have ordered whey powder and i got the confirmation as a product has been picked up by blue dart for delivery and expected date is 13 february 2018.
So i contacted to blue dart customer care for shipment status and they said you will get the delivery today eod means on 13th feb 2018. But i didn't get the delivery and received sms as your address related issue.
I don't know why they can't find my address because i have received many parcels (Passport, license and amazone delivery) from the different vendors on the same address, and only there is blue dart who is not able to find the address.
My concern is if you are not able to find the address why can't you call to customer?
And this is the second time. The earlier one was for sbi credit card and finally, i have to cancel that card.

I didn't expect this from a courier service. My shipment date 7 feb 18, till now they didn't call me. Daily i called to them. To sent the shipment to my office address. But they didn't consider me as a customer. This is a worst service i never experienced like this. Communication also worst. They didn't know the right manner to speak and how to clear the problem. They say silly reasons like "shipment will delivered by inside gate, not outside the gate if you have identity proof also". Is there any necessary by delivering inside the gate. Somewhat if i didn't go to office on that day. What is the rules to deliver my shipment. Call to me right and then they return to bank.. Otherwise they call to me to say the status of my shipment. Till now they didn't call to me. This is very worst courier service i experienced.
Shipment number : [protected]
At the time of delivery they didn't call to me. I received one message only, it contains one service number but it doesn't reach. I tried many times

Summary is pasted here for your reference regarding this I lodged a complaint at [protected]@axisbank.com

Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
Shipment from Axis Bank was sent on[protected] vide Blue Dart AWB# [protected]
Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
Shipment from Axis Bank vide Blue Dart Airway Bill [protected] has been delivered and received by BAVYA

Hi My consignment no is [protected]. It's arrive sector 63 noida branch 10-2-18 and yesterday all day status is out for delivery but consignment not received. Today morning i went brach for collect consignment but they don't give me now again i track status still out for delivery and some changes in yesterday status it's show now "Need Department Name/Extention Number" but nobody call me yesterday. Kindly confirm me when consignment deliver b'coz i will go out of station for 5 days.

We send the courier from Gurgaon to Noida Extension after discussion that it will reach there next day on dated 08/02/2018.

But Online Blue Dart is updating the status that Address incomplete and they need land mark information.

I called customer care on 11 Feb, 2018, they confirmed me on 12 Feb, it will reach. They sent it to wrong address due to non availability of proper address.

Again today on dated 13 Feb, 2018, i called again to customer care after checking the wrong status (Address Incomplete and landmark needed), we informed them, why are they updating wrong status.

My Question is : 1. This Parcel is going to Delhi Public World School in Noida Extension (Is it not Landmark itself).
2. We Gave proper detailed address and mentioned two mobile numbers for communication with concern person.
3. I have given my mobile number to on that parcel.

We sent Admission form for our kid due to last date was 10 Feb, 2018. But There is no clarity from Blue Dart side. I discussed with school in inform them regarding this delay and ask them to give us one more day to deliver as Blue Dart promise.

I am really very frustrated with services, as i sent this parcel from my office courier service. I will provide my feedback on this and ask them to take appropriate action and planning to use my consumer rights too with this type of misleading updates on their Portal.

Regards,
Sandeep

The agent of blue dart belongs to dhemaji district of assam. Named puspa raj sharma maided one person to collect cash from all shipment as blue dart is a private service not government to be shipped free of cost on their sentence.
And also they are delivering to the shipment to themselves without my knowledge, today i have checked my shipment on portal and found it has been delivered on 25th on jan2018.
When i asked my neighbor and then i've known that my shipment is delivered and kept at their office. Ive to go to their office and ihve to pay the payment for my pan card coming from nsdl.
Blue dart please take action on that. Neither blue dart will let dark by that kind of people.

Hi,
Reference no: [protected]..

U know what blue dart people did they kept parcel in their peenya office for 2 days and simply re-directed the order.. I think they are doing same thing for many orders, because till now no other delivery service was unsuccessful, even an illiterate can delivery parcel to that address.. Not even once they have called me regarding concerned order.. Fun fact : their customer number is:1860...

I would like to register a complaint against patna blue dart office located at rajendram plaza, exhibition road, patna.

This office's phone number[protected] is not working since a long time. I stay in bhagalpur which is 6 hrs away from patna. I must confirm before going if has my courier has arrived or not and if their office is open or not as tomorrow is shiv ratri.

This has not happened for the first time and there must a working phone number for the office on which people can reach and resolve their queries. When i went there last time, i reported this issue to them but the operator over there started giving excuses like its not working from couple of days which is a plain lie. There are so many feedback from google users highlighting the same issue but the courier authorities have done nothing in this regard.

So i would request you to take appropriate action against this center for causing so much inconvenience to the customers.

Regards,
Kumar saket

Dear sir

Here i am abhishek joshi at indore. I wail for a courier from last 3 day it may possible that this may received at office but there is no response regarding that. I just want to talk about that but here in indore is no contact no. And not respond properly what should i do for that.

My reference no. If [protected]
Contact no. [protected]

Thanks

Abhishek joshi

Way bill/ref. No [protected] hdfc bank sended to blue dart courier tirupur on 07-2-18. But still to date not received at home courier and i am tracking the no. Is having in tirupur branch. But branch person not going on search address or not calling the person. Tirupur branch courier people sitting the branch reported on address is not correct or landmark not find. And then receiver came to tirupur blue dart office with tracking number. Courier people told some hours wait. I am search and given. Or they telling contact sended person. Worst answering. Please take care of receiving address

Dear sir

I am not received my consignment (Waybill no. [protected]) and ref. No.[protected]. When i checked my consignment through your tracking system i found that it was delivered to sham on dated 10.02.2018 at 1.05 pm.

Please deliver my consignment to my residential address immediately. My residential address is as under-

House no. 1359, 1st floor
Sector 44 b, chandigarh
Pin code-160047
Mobile no. -[protected]

Regards
Rabindra prasad

I have ordered a product whose wba no. Is [protected]. My tracking status it is undelivered and saying that there was no consignee. But i was on my mentiined address. Inspite of my calling they are giving me a new date every time.
Its very irritating. Its my first experience with blue dart.
If it will not delivered by today. I will have to knock the door of comsumer court.

Thanks

Hello sir,

As i was going to to receive courier and i got call from one of the employee from blue dart and he just confirmed as i m available at home otherwise he will come tom. I said him that i'm not at home. He assured that he will come tom to deliver the courier. Till this date 12-02-18 i did, t received any courier which was going to arrive from mayur vihar phase 1. My ship ment number is awb[protected].

Hello, i am lovely yadav. I have one of my parcel which was supposed to deliver on 10 feb, 2018. Parcel is actually a credit card of citi bank. Way bill no. Is [protected]. It was supposed to deliver to my office address but the delivery boy went to my residence address. As i was in the office, my servent was there to recieve but the delivery boy didn't gave him and even didn't called me once. When i tried to call bluedart service no was picking call on that day. Today when i call one of lady representative recieved my call and she gave very bad response. Her tune was also loud. She told it can't be delivered to my office address. Also it can't be delivered to my residence address without my own presence and the card would be returned back. I don't know how such type of mannerless lady get job in bluedart. I m very dissapointed with the bluedart service.

A shipment with awb no. [protected] has been returned on 10th feb 2018, instead of delivering it to me. The customer care executive who spoke to me on feb 6th was rather unfriendly, yet promised that the shipment will be delivered on 10th feb 2018. I am pursuing this as an absolute mismanagement and breach of customer belief. If the shipment is not delivered to me in the next two days, i am going to sue you guys. Hell with your arrogant executives and hell with your delivery agent who hadn't approached the house on feb 10th at all..

My consignment delivered on 4/2/18 from mumbai to allahabad. When i reached allahabad office on 10/2/18. The company person told me that mr. Ashwani ([protected]) taken the packet and delivered to you today it's self because the area he covered by him. It's ok i call him several time on mobile. Its rediculles he is so drunked that he can't talk me properly this is about blue dart company.

I have entered wromg wrong pincode for my amazon delivery. My reference number is dmg91nshn. My waybill number is [protected].

Please deliver my amazon order to this below mentioned address.
C. H. Monika
M/s. Padmavathiamma women's hostel branch address 1345/2 near indian oil petrol bank, near vivegam cbse school, thudiyaklur road, saravanam patty, coimbatore, pincode 641035