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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10550

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Hyderabad, Andhra Pradesh, 500032

The parcel has not been received by me, when checked by customer care executive they said it has been delivered to some person called Balakrishnan sandri and for your information there now by the name either in our security team nor in mail receiving Team.

I request you to take quick action on my complant and provide me update on the same ASAP.

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My credit card was dispatched from chennai hdfc bank ltd on 27/12/2018
Ans it reached gurgaon transit (Dlf cyber city) on 28/12/2018. Then same day out of delivery i. E 28/1/2018. I did not get courier that day. The status changed to "need department name/extention number" and then nexr day i. E 29/12/2018 i could not pickup phone of delivery boy. Then now status changed "undelivered shipment held at location" at 31/12/2018 (Monday)

Please resolve this issue and give my couriers at my address.
Way bill no. [protected]

Thanks

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Address: Sonipat, Haryana, 131001

My bluedart courier was to be delivered today (31/12/2018) at my address.
Awb no : [protected]
I have been tracking the same online.
At 1:00 pm courier status is updated online as "consignee not available", which is completely wrong and unethical. Nobody has come to deliver at the address, as i, myself is present at the same address. I didn't get any call regarding delivery of this courier.
At 1:55 pm, i get an sms stating "you weren't available", which is ridiculous.
Its second time, it has happened.
Please get my courier delivered.
Also, please check why this dishonest practice has been followed by bluedart, due to which customers like us are being given pathetic service.

+1 photos

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Address: Azamgarh, Uttar Pradesh, 276203

Sir
Am one mobile purchase amzon side vivo v9 pro 18 dec 2018 but mobile in not recipet and not call your branch plz sir help me
Only one stats show delay your packge
Sipment blue dard tracking id [protected]

Address - aoudihar road bus stand ke samane mehnajpur
Nose lalganj, uttar pradesh 276203
Mobile no [protected], [protected], [protected]

Plz contact me immijetly

+1 photos

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Sir,
I'm purchase a product from "mi store" on 18th dec'18 and they are send me all necessary details of my order and courier i'e the biggest courier company "blue dart express" and my waybill no. Is [protected]. After receiving the data i track my waybill no. And find delivery date is 29th dec'18 but till the time i don't get my parcel and no body contact me from your side. And very unfortunate to me as per provide address and phone no (In your website) of the local office are wrong.
So, i request you please do the necessary step at your end, thank you.
Regards.

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Address: Bangalore, Karnataka

Website: Bluedart.com

Sir, i ordered two sarees from ajio.com on 24/12/2018 and they have intimated me that the order will be delivered by bluedart. Waybill no.[protected]. Till now, the bluedart people neither contacted me nor delivered my order. Till now, i have contacted bluedart and ajio.com several times, but they keep on telling lies that consignee is not available, consignee refused to accept the order etc. I have been wasting my time all these days waiting for the order. I am not able to understand their intentions. And this is the second time it is happening. Earlier, i have ordered the same product on 13/12/2018, but it was not delivered. So, i had to order it again.

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Address: Hyderabad, Telangana, 500018

Website: Bluedart. Com

[protected]. It was out for delivery in the morning and i just checked with their customer service and they are say could not locatemyadress. It happens with bluedart every time. They don't attempt delivery but they say that they have attempted no one is there. Bluedart please change dealer. They have2 rating online and you are still continue with them.

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Address: Gandhinagar, Gujarat, 382014

My way bill no. [protected]. My name is amish kumar singh residing at plot no: 201/1, sector-14, gandhinagar gujarat-382016. My contact no. Is[protected]. Today evening i got a message that my credit card have been delivered to amish via awb #[protected]. So i arrived at your office at sector 25 gidc gandhinagar. There i got to know that my credit card have been given to some one else from your blue dart office hand to hand without any proper details or verification. This is really worst service. I didn't expect this type of service from such a huge organisation. Please take strict action against this and let me also know about the future process. Please do the needful as soon as possible.

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Address: 641041

I contacted several times in your useless customer support and not getting my item.

What's going on? When i checked using waybill no "undelivered shipment held at location" and getting this message.

Is this your stupid system to handle customers. How many days need to wait for may parcel?

My office is located in main road and landmark of our area.

Worst customer support ever... I'm waited around 10 days to receive my parcel. Everyday getting my message "delivery attempt failed". When i check their useless customer support and told me, it will be deliver with in day.

I was suppose to get my courier on 24 dec. But now 29 dec and not getting my parcel.

Here is my waybill no - [protected]

Please do not use this stupid delivery system and also their customer support treating like a dog.

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Address: Jamnagar, Gujarat, 361001

My bank has issued debit card from chennai, i was supposed to get it by 22 dec 2018, on continuous contact, i cannot reach courier guy, third class service. Whatever your service may be i dont care, i want liable person to contact me for my courier.
Courier guy is fraudulent, not responding, not receiving the cal after 1 conversation. Asking for cal back and not receiving the call, jamnagar bluedart courier guy should be removed from job for irresponsible and highly misbehaved and rude response.

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Dec 28, 2018

Updated by Khushi Noor Nakhuda connect me on my mail asap, awaiting for the concern person to contact me on

[protected]@gmail.com

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Address: Jaipur, Rajasthan, 302021

Hi i am himanshu jain and i have order
M 3 smart watches or u can say wrist band but because of some confusion i want to return the product is not up to mark plz help to get my refund as soon as possible i am thank full to u i[censored] solve my problem and get my money back. Plz make the process of return the product faster. My way bill number is # [protected]

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Address: Kolkata, West Bengal, 700034

Website: Not deliver on time

Hi i send my documents, aadhar card bcz need for travelling form jalandhar to kolkatta by train, on date[protected] train is 7.10pm blue dart said you will received, on 26 no but, they did not deliver on date, then when i called they said you will, get your parcel on tomorrow in first half, i was waiting 2 o'clock they called and said we r i next door we r coming, but til 6 pm i did not received my parcel, i claim my train ticket fare to blue dart, for three delay i failed my train today date is[protected]

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Address: Udupi, Karnataka, 576104

Dear sir last friday (21st dec2018) i got a call from blue dart courier from manipal office i have some courier at that time i was in bangalore i told buy wednesday or thursday (26th or 27 th dec 2018) wil come to office and collect they said ok will collect from manipal office, while i went just now today (Thursday) they told not possible search we have so many couriers, sender not send the tracking number to me and also your people speaking like we went there for beg some thing. Please look into this and get my courier and that also its important document form kotak securities please look into this and let me get the courier

Regards
Dr. Raghavendra
[protected]

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U

Uppalapati Prasad Guru

from Bengaluru, Karnataka

Dec 27, 2018

Hi,
Reference No : [protected]
Waybill No : [protected]
I have missed shipment due to address change, please redeliver to my shipment to new address.
My Address:
#315, 5th main road, Roopena agrahara, Bommanahalli, Bengaluru, Karnataka-560068.

K

Kande Suresh Yadav

from Chennai, Tamil Nadu

Dec 27, 2018

Very bad behaviour of delivery boy

B

bajiraoshinde

from Noida, Uttar Pradesh

Dec 27, 2018

Hi,

I am not getting my courier delivered though I was available at my home yesterday and getting message o[censored]ndelivered.
My way bill no is : [protected].
Today, I got message of out for delivery however no once contacted me till now.

J

Joe12345

from Pathanamthitta, Kerala

Dec 27, 2018

Bad experience from blue dart Kottayam

Staff is very rude... They talk like idiot...
Doesn’t know even basic of customer service.

S

Shivaye Kohli

from Jalandhar, Punjab

Dec 27, 2018

I have ordered my product from myprotein and a message came that delivery would be on 13/12/2018 that is today buy till now no delivery has been done and not even any msg has been made by blue dart!
My way bill number :[protected]
And refrence number is : 97351083

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Address: Surat, Gujarat, 394210

[protected] this is way no.
Wrong status showing.
status showing consignee not availvable. M available here since morning.
Got call from your delivery boy. That you have to come down at road from complex to collect your parcel.
When I told that you have to deliver at my door. He denied to deliver and returned my parcel.

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Address: Hyderabad, Telangana

Website: bluedart.com

Bluedart,

Waybill number : [protected]

Where is the status intimations on this shipment?

If anything goes abnormal, your delivery guy must contact.

No use of providing my contact number otherwise...

It's needed on urgent basis.

Please clear this issue.

If anything is not right, you should not accept a delivery from my sender...

You accepted means you must deliver on your promise...

Please respond on this.

Full of negative reviews on this banjara hills serv. Center...

Please sort it out asap.

Thanks,
Anil reddy n.

Blue Dart Express customer support has been notified about the posted complaint.

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K

kinjal borad

from Rajkot, Gujarat

Dec 27, 2018

I don’t like this product...
its juiceer dont cut fruits and other vegetables... its fake item ..! its do not work properly ...! its not rechargeble charger soooo i return this product soo you accepted please..!🙏

M

msunny

from Hyderabad, Telangana

Dec 27, 2018

Hi team,

my address is changed now. Could you please deliver the things in below address

Waybill no:[protected]

Jade global,
PSR Prime towers,
Beside DLF,
Gachibowli,
Hyderabad.500032

V

vishu55555

from Allahabad, Uttar Pradesh

Dec 27, 2018

I have not recieve my parcel why it return automatically
I tracked it
Its not delivered
My adress is correct but why

S

Sankala prasad

from Varanasi, Uttar Pradesh

Dec 27, 2018

Way bill no. [protected] not deliver till time, kindly deliver ASAP.
new delhi se shipment 5 dec 2018 ko chala 15 dec ko varanasi pahucha but bina deliver kiye wapas kar diya gaya kyo ?

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Address: Rewa, Madhya Pradesh, 486533

AWD- [protected]

Reference to the above AWD, we would like to inform you that we have advised to our supplier M/s Elmex to dispatch the materials by Bluedart as these materials are very urgent requirement. And M/s Elemex book this consignment to dispatch by air. Still 5 days left but Bluedart is not able to deliver the materials.
This consignment was booked after confirmation from Bluedart person to deliver the materials by 23rd Dec'18.
It's very worth service by Bluedart. Also the customer care no is not contactable. This materials is laying at Bhopal from 23rd Dec'18. And Bhopal Blue dart person is not picking the calls & so many time it's not connecting.
Please take immediate action to deliver the materials with in 12 hours.

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M

Madhu Aadhithya

from Hyderabad, Telangana

Dec 27, 2018

Waybill no : [protected]

Malumichampatti Undelivered shipment held at location 24-Dec-2018 16:07

I haven't received the blue dart courier yet and it shows the status as Unlocatable /landmark needed.

I was not contacted through calls or sms. Can this issue be resolved immediately.

delay in delivery of materials - Comment #3307981 - Image #0

V

vikas ohal

from Solapur, Maharashtra

Dec 27, 2018

Hallo sir

Name : Vikas Ohal

AWB# [protected]

In this AWB number have wrong delivery pin code by mistake so I request u please correct my pin code
address- SN 111; SWARAJ MITRA MANDAL; NR.WAGHJAI MANDIR, SUTAAR DARA PUNE- 411038

Pin code : 411038

A

Arjn

from Kottayam, Kerala

Dec 27, 2018

Tracking:[protected]
My courier has been sent back as incorrect pin code still was mentioned right . 641664 was the pincode mentioned correctly. Need action immediately

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Address: Haridwar, Uttarakhand

My waybill No : [protected]. That has been with the distributor for the last 5-6 days but I could not get it. Your distributor is updating daily incorrect status. I have not come any call from the distributor. The service of Blue Dart is very bad here. Action should be taken as soon as possible.
Regards
Chandra Shekhar Sharma
Mob. [protected]

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Address: 560046

Website: Bluedart

Dear team,

Are you really interested in delivering the pack?
Your delivery boy is not even confirming the address, they update as needed landmark. I work at hgs which is located at pai layout tinfactory which is at the main road only.
To be frank i have never experienced like this sort of serviceexpected my package to be delivered by tomorrow between 9.30am to 8pm.

Set the expectations to the delivery guys that there are paid for the service what they do.

Please do contact me at any time on the below numbers [protected]/[protected]

Warm regards
Saravanan g
[protected]/[protected]

+2 photos

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R

Rajankamboj

from Zira, Punjab

Dec 27, 2018

I had ordered an MI phone from the MI store. In which the address was wrong with me. And i had said in blue dart that my order was cancelled after the shift.And did not even call me on behalf of blue dart.And my order was delivered to the wrong address.

waybill number-42267580456 package delivery issue - Comment #3308025 - Image #0

waybill number-42267580456 package delivery issue - Comment #3308025 - Image #1

Rajankamboj's reply, Dec 24, 2018

My complaint not resolve

Rajankamboj's reply, Dec 24, 2018

Please solve

Rajankamboj's reply, Dec 24, 2018

8556969874

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Address: Chittoor, Andhra Pradesh, 517501

Website: Blue dart

I got courier from usa, university i20, courier person didn't contact me. From morning i tried to call him but he is not responding. After 6hrs he called me back and said some other location (Which is so far to my home). I told home to deliver at my home he said i won't, i[censored] want the product just come and take and he threating me and abusing me filthy language. His name is sai and he is working in tirupati blue dart, pls take necessary action on him.

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S

SUNIL TADIYAL

from Kanpur, Uttar Pradesh

Dec 27, 2018

I order shopclouse in 10dec.bluedart courier pickup my order 11dec.it reached destination station 18dec.blue dart courier does not deliver my product yet 23dec it shows Undelivered Shipment Held At Location.I want my product soon
waybill no [protected]

product and courier boy abusing me - Comment #3308057 - Image #0

V

Vishwajitgaikwad

from Hyderabad, Telangana

Dec 27, 2018

I have stayed home on two days for receiving delivery and I am being told that premises were closed. Did not receive any call from them, neither did the delivery executive visit. I am still waiting for a resolution and I am not even able to get across to their customer executives.

P

Prosenjith

from Kolkata, West Bengal

Dec 27, 2018

My tracking id is [protected].but they did not communicate with me over phone.my address is according as my passport.so how it is possible that the statement address not found is correct.even they did not call me.my another item returned for that.i think this time it will happen again.my contact number is given.

Prosenjith's reply, Dec 17, 2018

70046593293 this is blue dart tracking id.they didn't call me and update the status that address not found but the address is according as my passport

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Address: Pune, Maharashtra, 411031

I have not received my currier and ur executive not calling me that time he is submitted my address is change without any reason and I'm still leaving my address he is not confirmed and I told my query to customer care but they told me ur icic bank is told him my address is change but I didn't change my address in icici bank...

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