Blue Dart Express Complaints & Reviews

Sir i have order the n3110 mobile phone on 9.12.18 and i will received it on 15.12.18 at around 2pm but than i checked this item i will shocked because this mobile is very poor and worst quality and i dont like this product so please return this order and refund me. Because i am a student and and belong to poor familyy so please sir return this order and refund mee.

I was promised delivery on saturday for airway bill # [protected]. I had gone down to the parking when the courier returned.

I had specifically asked the courier company to give me a call when coming he should give me a call on mobile at [protected].

Please look into this as he has not even left his mobile # with the security to coordinate. His name is dinesh.

My important product not delivered without any information and returned from icici bank vide above no. With a proper address with postal pin code. What's the reason for not delevery? My other products already been delivered in same address by blue dard. Confirm please, who is the responsible for this delay.
P. K. Jena
Power grid corporation of india limited
400/220kv grid sub-station
Qtr. No.- 07, at: ramchandrapur, po: gamharia
Mob: [protected]

Well i wasn't at home when the delivery guy came so he told. E he can deliver it the next day but he didn't come the next day and then i went to the website and it said "undelivered shipment held at location" so i don't really know what that means and that kinda sucks because i needed the product by the end of the week and the end of the week is tomorrow so yeah

Hi,
I've ordered a gift for my friend for her birthday from fossil. They shipped it through bluedart with awb# [protected]. I've been tracking the shipment since yesterday and it showed that delivery will be done on 13th dec 2018. Accordingly i planned the surprise for her. I kept tracking the shipment whole day but there was no delivery received, neither any call from the delivery guy until 6 pm. Instead, i see on the tracker that i'm not available (Consignee not available). I tried calling customer care and there was no response to my call 4 times. Today, my call was answered and an arrogant lady answered it. She told me sorry and asked me to post whatever i want to post on social media as complaint or compliment. She told me the call is not being recorded too. She was very rude and i had to hang up the call without any resolution. Then i received a miss call now from the bluedart tolichowki office and i called then back. They are now asking me to come and pick up the parcel from their office after 5pm today. Is this something you call customer service? Is this is what you call customers satisfaction? Why shall i collect the shipment from your office when i'm paying for delivery to my home? Now, i request you to get it delivered to me today. This has been a very embarrassing and rude experience for me. I'm not going to collect anything from bluedart office. The delivery guy has lied and the customer care was rude.

Nisar

Never book a delivery from blue dart.

My concern is regarding card delivery. Is this valid reason if anyone not pic up mobile call? Please explain. Whenever i book a slot of for different time and date.
After all when i speak to customer care he spoke rudely with me and told me that we do not care you can do anything. Is this proper way of talking to clients?

I m nt getting product first of all. Ur couriier boy was called me and say
Sorry but ur cuorier boy was nt giving product. On 11dec he was called me and said that sir i was give u product tommorow but for my performance i was click here to delivered product. I said that 'ok'. And tommorow to 13 dec he has not call me now. This very disappointing for me to write and follow you continuously this is ur boy who chit me on his performance he click it there but nt giving product so inform me. I dont have this guy mob no and blue dart of sanaswadi 412208 is very bakwas system. There mobile no [protected], [protected] which was derived me from ur pune center bluedart [protected] is not working
Plz give me immediately product otherwise give me money thats all

Customer care number is always frustating. No customer executive picks the call. Even regional office people dont attend the call. They cut the phone.

The consigment was sent by air and its very important. Still such response. Whats the use if consignment dont reach us on time by air. It was sent on 13th dec and delivery is showing 17th dec.

Customer care executive are unreachable. Very poor service. Kindly resolve.

E way bill no-[protected]

I received my parcel on 13 dec 2018, my tracking i'd for the smart wrist watch which i have ordered is [protected]. The watch which was ad retired is completely different from the watch which was delivered. I have bought the watch for inr 2100. So i am not satisfied with the product, hence i want to return the product amd expect a refund of my money as early as possible.

My courier has been un delivered stating the premises is closed. But the person is available throughout the day. Its really painful to see people giving wrong information and un delivering the courier. There's no contact number for the branch to connect with. Even the person who comes for delivery should have connected over the phone. No calls either. This is very unprofessional.

Hdfc bank send a debit card through bluedart to my office address.. But bluedart attingal office not ready to deliver the item into my office adress because of my address area is out of service area. But in bluedart location finder my pincode (695144) is in service area. Why you accept the item if my pincode is not in your service area and update your location finder if it is out of service area. Please deliver my shipment as soon as possible

My american express card supposed to be delivered on 8 dec 2018 and your courier guy is not delivering to my mentioned location even after informing him about my timing, and also even after calling him 100 times he is not responding, it's really pathetic service that i have seen from such courier service company. Please look into it and i log out from the office around 3pm and same has been communicated to courier guy.

I ordered type c otg and cable on paytm. Delivers through blue dart courier service and expected delivery was 27 nov 2018. I paid total cost when purchased but they didn't delivered my order but they send me invoice that shows item was delivered. Then i e-mail complaint to blue dart, they didn't reply. So i ask help for paytm but it didn't work. My paytm order no [protected] and blue dart awb [protected].
I think blue dart courier boy take my order for himself. So please help me

Blue dart servise is good but in andhra pradesh currier people they dont know english. Even hindi also dont know.
How i will communicate with these people... Please give bussiness franchise to person, who knows english... Because in andhra so many people from other state.
Atlist one english person should be there in department for better understanding of the customer need. Communication is must important in your field. Other no buddy will entertain your service. Thanks vinay minj

My debit card from hdfc bank supposed to reach my home long back through the bluedart couriers however due to incorrect pin (504001) it was reached in different location in telangana state. When bluedart courier called me and asked about the address i told her to reach the correct address and pin should be 500089 then she has told 4 days back that she is sending that courier to the correct address but when i checked the status it's showing as consignee not available.
Please look into the above issue and solve asap.

Sir, my sbi credit card is delivery through your blue dart services way bill no-[protected] pick up date is 4th dec 2018, from gurgaon to tadepalli ref no-ev[protected] and expected delivery date is 10th dec 2018 your status is delivery attempted premises closed it is wrong status so please deliver immediately our contact no is-[protected]

My name is ashishkumar patel, my icici courier awb no. Is [protected].

From last 2 days, i. E. Yesterday and today, 10.12.18 & 11.12.18, i was available at home full day.

Bluedart is updating status as consignee not available.

I registered complaint for the same on 10.12.18 but blue dart executives not doing work well and not taking complaint in favour of customer.

Again today i have raised complaint in morning, still i am unable to receive my courier.

This is very poor service and action need to be taken against delivery person who is updating wrong status that consignee not available.

Call me on [protected] and resolve my problem.

I have been trying to contact the blue dart many times to ask myself about the debit card that is not getting delivered but they keep updating in tracking details that shipment is unable to find address.They don't contact me nor try to deliver my debit card and when i try to contact them by calling them they don't respond .i have even tried sending them a mail but they reply back with giving me a number to call where they made me wait for 20 minutes telling that they are connecting my call.my waybill number is [protected]

Blue Dart office in Bahadurgarh doesn't provide delivery for any shipments. Based on the type of courier they call the customer to collect it from the office itself. In the case of Bank Cheques, it is a very problematic situation as they don't even call for days. Details for this time are attached in the photo, but to explain he has not delivered a bank cheque for 2 days now and stating cause as premises closed whereas this is a business address and operating time is from 10:00 am to 6:00 pm. Please resolve this matter asap as we encounter this problem a number of times and then cross-check from the client side and it is disgraceful to have such a conversation with them.

I got an order from momoe express via sham trading delivery.. I dint not place the order and it was delivered to me.. It costs 1499.. It was an anlogue fastrack mutlicolour combination watch box. The watches are of fake brand. I dont want the watches. I want to return the order. How can i get the refund? Please let me know the way to return the order.
Order id :gpt21279