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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Mar 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 210

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D
divyajaan
from Hyderabad, Telangana
Jan 8, 2019
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Address: 500003

My credit card is already in the blue dart how can i get my card again. It is stooped due to incomplete adress landmark. Please as soon as poosbile i want it. I have applied this 2 -4 times finally the same problem came again kindly reslove as soon as possible it is emergency to me. Kindly resolve the problem with in two days as i requested you.

Regards
Divya
Blue Dart Express customer support has been notified about the posted complaint.
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    J
    Jalaj Jha
    from Muzaffarpur, Bihar
    Jan 8, 2019
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    Address: Ranchi, Jharkhand, 834003
    Website: Bluedart

    I ordered a earphone on headphone zone and then i was notified that it is handed over to bluedart.
    And yesterday i was notified that its on the way to my home from ranchi office.
    But again a message came containing the line undeliverable and today on 8th also i got the same.
    I just wanna know when am i going to get my order delivered.
    Please if you have taken this resposibility then you must perform it on correct time.
    One more thing this is my worst experience with delivery.
    Other delivery management do what they say.
    So please focus on it
    Thank you
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Arrey
      from Mumbai, Maharashtra
      Jan 8, 2019
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      Address: Mumbai City, Maharashtra, 400053

      I called bluedart and spoke to miss ruchita bagade from the company. There was a courier which went back twice even after requesting for a before 11 am delivery. I called to make sure my important bank document reaches me on time. The lady ruchita spoke v. Rudely and had a very taunting tone. You need to improve your hospitality. People need to be trained to talk to customers. I had a problem and that is the reason i called. If the lady cannot solve my problem then why is she there??? Requesting a delivery before 11 am is not unreasonable!!. You owe me an apology!!
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        ranjith1980
        from Chennai, Tamil Nadu
        Jan 8, 2019
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        Address: 560078

        I just want to share you bad experiance with bluedart at most of the time. Every time without visiting to the address they specified that the premises is closed and some time they said that it will not be delivered to door step and collect it from bluedart office or come to main road. This is the recent shipment # [protected]. Now also without visiting to my address they updated that the premises is closed and they didnt call me also. Such worst irresponsible guys will spoil the image of bluedart. Even multiple times i had raised complaint about this but there is no any improvement on this. Please look into this.
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vinoth Vn
          from Coimbatore, Tamil Nadu
          Jan 8, 2019
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          Address: Tirupur, Tamil Nadu, 641602

          Every time whenever my documents arrive through this courier always they kept it 3 to 4 days in their office or return it.
          This time again my waybill no [protected] has recived on tirupur office at morning 10.00.. I went there office @ 11 o clock.. They told they will call me.. But no reply.. Today morning went to there office. They told our office staff will deliver it today.. But till now no body delivered my documents.
          Please take necessary action and reattempt delivery for the same asap.

          Hoping for an early action from your side and take action against these executives who simply dont wish to work.
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Anishgopu
            from Chennai, Tamil Nadu
            Jan 8, 2019
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            Address: 641007

            Hi,
            This is regards the awb no :[protected]
            In website, status updated as unlocatable. For your kind information no one call me for location or any further information related to this delivery. I have getting sms in mobole also. Even i tried to reach you on call also not getting connected. Can you please arrange call back to my registered mobile no :[protected]. I am always available to share my landmark.
            Don't blame the customer with out doing any work / attempt to save you guys.
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              Pradeepraja Balan
              from Bengaluru, Karnataka
              Jan 8, 2019
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              Address: 560037

              Hi team,
              My bluedart courier would received by 5th jan 2019. One executive called on 5th jan 2019 and told that, he will come by evening but he didn't came and simply mentioned as "area unlocatable/ landmark needed", but i given the proper address only. Then in bluedart website it is mentioned as courier will be delivered today[protected] but it is not received. No one called from courier office today and simply mentioned the status as "restricted area".
              Kindly deliver my courier by tmrw.

              Ref no: ev[protected]

              Address: pradeepraja b
              Sai nest pg
              #560, notting hill, abdul kalam enclave
              Aswath nagar, doddanekkundi main road, marathahalli post, bangalore, karnataka - 560037.
              Blue Dart Express customer support has been notified about the posted complaint.
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                I
                Ishwar Singh Singhliya
                from Bikaner, Rajasthan
                Jan 7, 2019
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                Address: Udaipur, Rajasthan

                Dear Team,
                I have applied credit card from sbi bank but first time your agency has return this card origin and than i have update full land mark in sbi bank credit card comunication address and sbi again redispatched this card on 04th jan 2019
                But today again your
                couirer boy or your courier agency o[censored]daipur not deliverd my courier . Again and your customer care number is not responding .EV[protected]
                Your SBI Card has been sent to your Residence address on 04-JAN-19 through BLUE DART Ref. No. EV[protected]
                Dear Team,
                Yet below mention courier not deliverd

                Your SBI CARD will be attempted thru Blue Dart vide REF NO EV[protected]on or after 30-Nov-18 .Status can be tracked thru www.bluedart.com.
                Regards
                Ishwar Singh
                Branch manager
                Icici bank
                [protected] & [protected]
                Singh.[protected]@icicibank.con
                singhliya.[protected]@gmail.com
                Blue Dart Express customer support has been notified about the posted complaint.
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                  B
                  Bikramjit Choudhuri
                  from Bhubaneshwar, Odisha
                  Jan 7, 2019
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                  Address: Kolkata, West Bengal, 700026

                  I would advise all who would be reading this complaint to not to use blue dart for couriering any items. They hardly respond to customers and trying to talk to blue dart agents is almost next to impossible.

                  My wife waited the whole day for a consignment to be delivered but the delivery agent deliberately did not deliver the item despite he being just 300 meters from the place of delivery. A status was put up by blue dart that consignee not available at address. They indulge in hassling the customer and is very difficult to get in touch with them.

                  This company has been doing this for all consignments to our address but today's behavior is absolutely unacceptable. It shows that reputed names are the worst when it comes to business
                  Blue Dart Express customer support has been notified about the posted complaint.
                  View replies
                  I am waiting for this product from last 2days, when I am tracking the status is shown like the product is out for delivery but I didn't get any call from courier party till now. I[censored] r unable to deliver my product just intimate me u r order is cancelled, i[censored] cancel my order than I make a fresh order otherwise deliver my order as soon as possible.
                  Reply
                  Ev[protected]
                  Reply
                  Sir,
                  my abw no[protected] h . Lakin abhi tak muje recevid nahe hua
                  Reply
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                    S
                    S. A
                    from Anand, Gujarat
                    Jan 7, 2019
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                    Address: 411048

                    Waybill no. [protected] which was supposed to be delivered on 31-dec-18 is still not delivered to me. The tracking status showing "c'nee shifted from current address". I'm still staying at the same given address and i haven't received any call for the delivery from your side for any kind of confirmation.
                    Kindly deliver it as soon as possible.

                    Thanks and regards
                    Blue Dart Express customer support has been notified about the posted complaint.
                    View replies
                    Sir ji safe &secure on line marketing pvt ltd ka ek cheack jo 24.11.2018 ko dispatch huva hai jiska
                    Login Id-sssanant0117
                    Tracking number-[protected]
                    Please contact me
                    [protected]
                    [protected]
                    Par suchit kiya jaye
                    Reply
                    2days delay. Status enter as premises closed. I called to the ONGOLE blue dart they answered as the workers are on leave
                    Reply
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                      S
                      Saliha khan
                      from Basti, Uttar Pradesh
                      Jan 6, 2019
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                      Address: Sangrur, Punjab, 148023

                      I have placed an order from forest essential on 30th december and according to my tracking id which is [protected], this parcel had been delivered to me on 3th jan but i did not receive it yet!! So i want to know where the hell is my parcel. I want it as soon as possible.
                      My name is saliha khan.
                      Mobile no. [protected]
                      Address: hno. 319 nishat colony, opposite hamza masjid
                      Malerkotla.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      View replies
                      My curior no -[protected]
                      Curior boy mo no -[protected]
                      Yesterday due to call 15/20 time but not respns any call your coustomer care number is not update your curior blue dart
                      Service is third class your employ is third class not pickup phone to Surat branch
                      [protected]
                      Reply
                      I was out of state for a week.so I was unable to receive the product delivery.but the status shows that undelivered shipment held at location.delivery expected on 21/12/2018 but I have not received yet delivery. I did not have ay call or mail yet.please can anyone solve this problem?
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                        P
                        Pinky2321
                        from Noida, Uttar Pradesh
                        Jan 4, 2019
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                        Address: New Delhi, Delhi, 110092
                        Website: www.bluedart.com

                        I was sending courier on 20 nov to Kerala there tracking shows it delivered but not in the address which i have written but some other address and when my friend calling for search and return to original receiver than their customer care don't reply a suitable answer and keep saying we are looking into matter and respond you shortly this conversation going on for last 2 months . Now i am sure that my parcel is misplaced and they even don't want to repay .
                        what can i do
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        My courier not received time, please contact me [protected]phone number,
                        Reply
                        My name is Md Serazul Ansari I buy a new one plus 6t case I don't like the case
                        Delivery Date 28/12/2018
                        So I return Date is 30/12/2018
                        Reply
                        I am not in the city
                        Reply
                        #Kathir's reply, Dec 30, 2018
                        I am note in the city
                        The delivery person not delivered in the address and also not picking the call
                        Reply
                        My courier is showing delivered and I haven't received it. Customer care just said will look into this matter and they delivered to the wrong address
                        Reply
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                        6 other people found this review helpful
                        6 found this helpful
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                          P
                          Pannin Baradari
                          from Narwana, Haryana
                          Jan 4, 2019
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                          Address: 192304

                          I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me. I have ordered this product through mi centre. If i didnot receive my order. Then send me my rupees in my account. I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me. I have ordered this product through mi centre. If i didnot receive my order. Then send me my rupees in my account. I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me. I have ordered this product through mi centre. If i didnot receive my order. Then send me my rupees in my account
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Jan 04, 2019
                          Updated by Pannin Baradari                           I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me.i have ordered this product through mi centre.if i didnot receive my order.then send me my rupees in my account
                          View replies
                          This is a tricking no [protected] why no delivered so parval allredy siwan branch why no delivered this item my address so help me thanks
                          Reply
                          Please delivery my documents argent
                          Reply
                          Madhusmita Shing's reply, Dec 26, 2018
                          Please send my documents
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                            K
                            Kumarkant
                            from Nashik, Maharashtra
                            Jan 4, 2019
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                            Address: 422101

                            Sir/madam i am kumarkant r sharma.
                            Rbl card dispatched by them in dec 18
                            Your ref no. Awb [protected] not delivered at my nashik road address. Pin 422101.

                            Icici prue life policy is also not delivered.

                            Telling lies. Address related issues.
                            We always at home. Nobody came
                            To delivere
                            Please expedite. Phones are also not attended
                            Kumar many sharma [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Jan 04, 2019
                            Updated by Kumarkant                             RBL credit card dt 28.12.18
                            Icici policy dt 31.12.18
                            Not delivered. Nobody came.
                            Telling lies that address related issue.
                            We are staying for 20 years. Blue dart always delivered in past.
                            View replies
                            When I tracking my waybill status is showing premises closed, delivery attempt failed, no call from courier guy it's not first time third time I am facing same issue
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                              G
                              Gagandeep611
                              Jan 3, 2019
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                              Resolved

                              Address: Agra, Uttar Pradesh, 282005
                              Website: www.bluedart.com

                              The shipment ([protected]) was not delivered to me with a reason that the address was incorrect but the address is absolutely correct and moreover they didn't even gave a call to me or tried to contact me. I even triedcalling the person Vinay Uprati but every time he just hung up my call i tried calling 10 times and even went to the nearest blue dart office but to no awail. It is very bad for such a reputable firm to underdeliver of what it has promised. Please look into it as soon as possible and resolve this issue.
                              Jan 4, 2019
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                L
                                Larson Tubro
                                from Bengaluru, Karnataka
                                Jan 3, 2019
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                                Address: 560078

                                Hi,
                                My Axis bank Debit card with Waybill No [protected] is out for delivery and iam not availabe at the delivery address as have relocated from the address location. Can you please delivery it to 18/5 Kiran Residency, 2nd Floor, 1st main cross road, Bescom Down Road, Vittal nagar, ISRO Layout Bangalore 560078

                                Regards,
                                Siddivinayak Samane
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                                  S
                                  Shristi Roy
                                  from Allahabad, Uttar Pradesh
                                  Jan 3, 2019
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                                  Address: Varanasi, Uttar Pradesh

                                  I placed an order on 16/12/2018 via vistaprint and the expected delivery date was 31 december 2018, and i received a msg regarding the delivery that it could not be done because of some address issue. The order is delayed and i still havn't received it. And the main thing is that i didn't receive any call or msg from the delivery boy on the expected delivery date. And this is not the first time. They are always giving excuse of address issue.. Please look into this matter asap.
                                  Thank you.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    P
                                    Prabhjit Gill Sandhu
                                    from Ludhiana, Punjab
                                    Jan 3, 2019
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                                    Its been 7 days and i havent received my parcel. It is simple written that premises is closed in the status but i didnt received any call and they are updating same status every time. Worst service. On top of that whenever i call customer care it says network busy.
                                    I am fed up calling from past 4 days. How ckme you can write premises closed without even calling.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    View replies
                                    I am Ankit patel
                                    My order no:715577
                                    Order date :25/12/2018
                                    Delivery date :27/12/2018
                                    Product :MII3 smart band (buy 1 get 1 free)
                                    Total amt :1299
                                    Reason :MII3 smart band is totally duplicate. It's not mi band. So i want my money refund.
                                    Reply
                                    Ankitrupala's reply, Dec 27, 2018
                                    I am Ankit patel
                                    My order no:715577
                                    Order date :25/12/2018
                                    Delivery date :27/12/2018
                                    Product :MII3 smart band (buy 1 get 1 free)
                                    Total amt :1299
                                    Reason :MII3 smart band is totally duplicate. It's not mi band. So i want my money refund.
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                                      V
                                      Varun Tamang
                                      from Gobardanga, West Bengal
                                      Jan 3, 2019
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                                      Address: 736182
                                      Website: Www.bluedart.com

                                      My parcel was couried on 26/12/18 to imphal n it's been 3/1/19 and still not delivered... I want my parcel to delivered n this service is the most stupid service... I called the toll free no [protected] instead of picking they are deducting my balance... Here is my waybill no ÷[protected]
                                      View replies
                                      I had for denim jackets and had received shirt which are not denim at all.
                                      Reply
                                      I am himanshu jain I want to return my wrist band watches and I need refund of my money plz make this fast as possible I am thankful to u i[censored] help me fast to solve my promlem
                                      Reply
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                                        M
                                        Malarsenthur
                                        from Chennai, Tamil Nadu
                                        Jan 2, 2019
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                                        I was suppose to receive my new debit card from hdfc bank. The consignment was dispatched on 29th dec 2018 and no calls yet by the delivery guy and i receive this message "waybill# [protected] is undelivered for address related issues. Pls contact hdfc for redelivery, else it will be returned to bank within 7 days".

                                        I mean they did not inform me about the delivery and without contacting me how can they say address related issues in a city like chennai... Just imagine the service in rural areas... Pathetic
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        View replies
                                        M ek power bank or blututh mangaya tha jisme power bank to sahi se kam Nahi Kar Raha h or blututh bhi calling time problem Kar Raha h kul milakar jo products mujhe Mila h wo Kisi kam Ka Nahi h ese wapas karna h wo batao kese hoga
                                        Reply
                                        The product is not good and it's so Worthy so I don't want this product and take This product return give my money back
                                        Reply
                                        Blue dart says it's delivered on 29, in my name Vishnu, but not delivered to me.
                                        Mattress not delivered
                                        Picked on 22 from Bareilly to Kochi.
                                        Very unprofessional.
                                        Reply
                                        Vishnu Kuppusamy Pounraju's reply, Dec 30, 2018
                                        No reply from BlueDart.
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