Blue Dart Express Complaints & Reviews

Hi,

This is the 3rd day i am following up with the blue dart customer care people.
I am supposed to get my credit card by 19th of dec 2018 to my office adderess but the status showed to me as "prohibited area entry" but i didn't even recieved any call from the delivery person. On 20th the status was undelivered shipment held at location (Didn't recieve call from the delivery person).
I even contacted the customer care they said they will attempt again. But again the same issue the status is same for 21st also but not even a single call from the delivery person.

And i am not available from 22nd to jan 2nd 2019 as i am travelling.

There is no proper respose from the customer care people they will not even listen what will are trying to say.

From past 3 days i am following up with the customer care people still i am not getting any response

Thanks

My pqckage, bearing awb [protected], was supposed to be delivered through bluedart 2 days ago, but it has not been delivered yet.

Their delivery executive never calls, and i do not have any number to try calling to. Their local warehouse number keeps saying the airtel number is busy at all times. And their customer service, only answered my call once and said the address was incomplete. I repeated the address (Which was already written on the package), and then customer service went silent. I have tried contacting cuatomer service 7-8 times day and night, but they juat do not connect me to a customer service executive.

This is very frustrating and time consuming. 1 star for bluedart.

Dear sir
I have send my personal important document through blue dart way bill no [protected].in this i have mentioned wrong pin so kindly deliver the courier to below mentioned address here i have changed pin only
H. Naveen prasad
Human resource’s
Royal enfield
Plot no a-19/1
Sipcot industrial growth centre,
Oragadam, kanchipuram
Chennai 602105
Behind (Renault nissan co & kometsu co)
Phone no[protected]
It is an important document so please deliver by today
While i am tracking it is in chennai airport

From mumbai. I was suppose to get my debit card today (20 dec'18). Courier boy contacted me on mobile no. Since i was not available at my home. I had requested the courier boy to come on next day but he was not ready. So asked him to wait for sometime but the boy was rude and not responding properly. He simply disconnected my cal. He was not revealing his name also. Finally got a msg, card returned since premises closed. The courier boy not even tried to reach customer and simply closed the case by fake comment. Sorry to say, poor customer service. Now who will resolve this issue??

Way bill no.[protected]
Ref no.[protected]H10948
On day one delivery man called me over phone as I was not at home. I requested him to deliver the next day. He did not turn up and recorded FALSE STATEMENT " Refused to accept" continuously for two days. This is highly objectionable on the part of bluedart. He should apologise and deliver quickly.

Hi

I was supposed to get my credit card through Bluedart with tracking number [protected] on 17th December but i did;nt get till now . atleat call message also i didnt get, No one came to my address. i checked the status its like some delivered issues, how they will tell like that, at least they have to call right..thhis is too bad and worst.

Hi

I was supposed to get my credit card through bluedart with tracking number [protected] on 13th december but no one was available on that day and so the courier boy informed me to come next day. No one came to my address. Today i. E. 20th december when i called at bledart madhya marg, sector 8 chandigarh office, the guy who picked my call was very rude and the informed me that the courier has been returned as you have shifted from the given address. When i denied than he was constantly just kept saying that you have shifted that is why courier has been returned.
This is really not acceptable. Please do sort this asap.

This is narendra prabu s from india cements ltd my way bill no ([protected]). I have been intimated from bank to receive my courier details. As the courier is yet to be received today (20/12/2018) from your blue dart representative, delivery time is from (12 pm to 6 pm) only. As i am not available in my house premises location and there is no one to collect the courier in the delivered address, i had requested to deliver it to my office address. Your representative is not able to provide me alternate solution for the delivery of courier (Miss/mrs sindhu). I will not be available in chennai for next one week. So kindly provide me solution on how to deliver the courier to the mentioned person name (Narendra prabu s).

I really felt worst experience in delivering the courier.
These services should be banned in india where the customer service representatives does not know how to talk to provide solution as an alternative things.

Regards
Narendra prabu s
Mob : [protected]

I have order no: Your order from SUGAR Cosmetics with Blue Dart Awb# [protected] is undelivered since you weren't available. To reschedule, please call[protected] from 9am-9pm Mon-Sat.

But courier person called up n didn't delivered and I called him up many times he was not received the call and update that I was not there to take the parcel ...This is not excepted I need that parcel urgently ...courier person no:[protected]..pls look into it...

In sullurupeta, nellore, andhra pradesh - 524121.

The blue dart courier management making customers fools here and giving false information to client.
These blue dart fellows, simply making phone call by sitting in the office, and confirming the customer availability. If the phone switched off or engaged or not lifted, these buggers putting simply customer refused.

Bloody buggers...

For Waybill No.[protected]
Delivery status : No Such Consignee At The Given Address
Why you were not informed while taking the docket.
Now i have to change the delivery address please support asap.
Deliver on my below office address:
Hinjewadi Phase 2, Infosys Ltd.Pune 411057

Thank you in advance.
[protected]

Delay in another way bill no;[protected] on the ground of address issue
Again i am sorry to complaint for non delivery of above mentioned way bill, it is updated that consignmenment could not be delivered, on address related issue. If the others letters are delivered in same address, how the same address became problem to bluedart. They have not make any attempt to deliver it.

There is no point of calling customer care again and again. After explaining my situation several times the staff is really failing to meet expectations of customer.
I am waiting for my bank documents since 8 days, told them multiple times about my office hours. They can't provide delivery agent's no., they don't even send sms updates that my parcel is out for delivery.
Everyday i see updated status: no one found in premises delivery failed.
Today i have taken a day off to receive this important documents of mine. But no customer care executive is available to receive call and communicate to deliver this today.
Really poor service. Again i will reach bank and register a complaint against blue dart not delivering on time and giving poor customer experience. So that i future at least any of my documents are not sent via blue dart.

Bluedart has delivered my cheque book to the wrong person at the wrong address. They did not share any contact number neither did they call me before giving it to "ashok" who i have no idea, and since it was delivered in the wrong address i cannot track him. Bluedart collect my parcel from "ashok" and get it delivered to me. What is wrong with this courier service? Do they handover couriers addressed to a person to z person?

From[protected] morning 10.30 I am in contact with Davangere city BlueDart office they confirmed that courier boy on the way to delivery but upto 5pm when I asked the number of boy & contacted in call the boy told I don't have any courier by the name o[censored].. at next 5 minutes I called office but they r not received. But in tracking they updated as consignee not available. In fact they not even called me or came my address..

Waybill no: [protected]
Delivery attempted-Premises closed.
Pathetic service from bluedart. The shipment is addressed to my flat in a society where there is 24X7 security. First of all how can the premises of a residential society where more than 200 families are living be CLOSED??
And if the delivery boy was not able to find the society, why the hell he did not call on my number???

Very conveniently blue dart employee has kept my package with him and doing god knows what. This is total fraud.

Take immediate action asap and please do some work.

Bluedart courier guys regularly put in "delivery attempted, premises closed" notification in their crm, even without attempting a delivery. There is a specific reason and they do so for random addresses. The reason? Fatigue - been out all day and cant do it anymore, low pay, poor working conditions, plain unprofessional-ism. Problem is, they take out their frustrations on poor customers who have done them no harm. Guys, unionize and go on a strike. But when you are working, please be sincere.

My bank card has still not been delivered and i am now worried sick.

Dear blue dart team,

Ma surprised. Your field team is sharing fake updates.

Your courier team without knowing anything shared to me address related issues for delivery.

My mobile number is already mentioned on document and no one called to me.

Can you look into this serious node.

My waybill no. Is [protected]

Thanks & regards,
Shailendra trivedi
[protected], [protected]

My name is: thakur mahender singh
My order item is: mi power bank
Order number is: [protected].
Colour: white
Date on ordered: december 11/2018
I got it on: december 14/2018
I have ordered an mi 20000 power bank. I want to return the item. And i want my money to be returned. It's my humble request. Please solve my problem as soon as possible.
Thanking you.

I have ordered a mi 20000 mah power bank. It cost is 599. It's colour is blue. I got the power bank. But it is not working. I want to return the power bank as soon as possible. And i want my money back. My order no is [protected]. Please solve my problem as soon as possible. I want to return it. It's my humble request. Please solve my problem as soon as possible. Thanking you.