Blue Dart Express Complaints & Reviews

This is regarding the delivery of my order no[protected] from stalk buy love. The person who is supposed to deliver the parcel hasn't come to the given address. His "pickup point" is around 1.5 kms away and it's raining here. So when i asked him to come to the given address, he not only refused, but rudely cut the call. This kind o[censored]nprofessional, rude, impolite behaviour with customers is totally not acceptable and i'm completely disappointed in your service. I expect some action to be taken against this person (Contact number) and also i need my parcel delivered to the given address (Opal hostel, nit trichy)

Such a big brand but when it comes to service, pathetic service.Every time if any product has get couriered thru bluedart it never comes on time and adding to the pain they update the status as customer not answering, location not found, delivery attempted but no one to pick and all other bull ###.and in all the scenario customer never get any call or any delivery attempt from the agent. And after couple of delays product get delivered...if you need time take it why the ### need to update wrong information??
Btw I'm from Secunderabad area..
Regards,

Please refer the conversation between my phone [protected] and your company phone [protected] on 15 oct 18. I was at office during the courier boy visit and when he called for delivery, i told him to just wait for 5 minutes till i reach my place. He rudely said he will not wait and after some persuasion he said he will take off as soon as 5th minute ends. When my friend reached the place 2-3 minutes later he was not there. After when i called him he teased me by saying he waited 10 minutes and 15 seconds. After that he asked me to come and wait at another place which was unknown to me and when i asked him explain the way he simply cut my call. I being a defence personnel certainly know the importance of time as that what matters to us, but seeing such heartless person at your helm it will be good that you deploy robots for delivery as they would be proper time complient. Because a human can adjust to some circumstances as in this case where he could not wait for another 2-3 minutes. His unwavering mannerless behaviour is another gem. Hope you look into this matter please.

Hi team

Your team did not called me before delivery and updated that my address is wrong.. What the # you guys are providing services like this if your delivery boy did not want to work so please fired him this not the first time every time i found that blue diet services is very poor

My credit card did not deliver till the time and you guys have fun with customers

Hi,
I am rajesh rudra, today i supposed to get my credit card from citi bank through blue dart but it is showing incomplete addresd.
Again giving my address -
Rajesh rudra
25/1 b. B. Chatterjee road.
Block - vi, room - 2/6,
P. S - kasba
Landmark - kasba post office
Kolkata - 700042

Is the above mentioned address mismatch from previous one?

Regards,
Rajesh rudra

Hi
Sir the reason for sending this complaint to you is that i have orderd a ear phone from amazon and entered the adress but the dilevery didn't reached to that adress. We have to take that dilevery 5 km away from that adress. Sir if we are paying the charges that why the delivery is not given to that adress. Sir if this continued that we have to shift to any othe app
Thanking you
Sudhanshu

Please help me...
My courier is out of delivery but not reach any call to me.
And when I check my courier status I found Details

"Prohibited Area-Entry Restricted For Delivery"
Please contact that courier boy and ask him what wrong with him...???😠😠

And I want my courier...because I purchase this product on offer..please help ne sir...

I order this product on paytm mall
And Waybill No : [protected]
And next waybill no: [protected]
And next way bill no: [protected]
Delivery service via bluedart courier service...

I Didn't get any delivery.that your product will be delivered today SMS from blue dart.evey time I cope and paste my order I'd and paste on blue dart site to check delivery status but atlast I saw today it will be delivered but I was waiting hole day for the delivery but I got angry on that delivery boy but at 6:48pm I got SMS from Lenskart we aren't Able to deliver your product after that I got a Call from them but I keep it out but no one...

Respected sir,
Regarding not delivering the parcel at given address and he told to collect the parcel from your office situated at akluj tal - malshiras, dist - solapur.
The delivery address is at malshiras, which is a taluka place even though he is not able to deliver the parcel at specified address.
He is arrogantly, he told to to collect parcel from akluj office.
I hope you will solve my problem
Tracking id - [protected]
Akluj office, tal - malshiras, dist-solapur.
Maharashtra.
My mobile no - [protected]

My order number is [protected]
Pickup date from pune 12.10.2018
Expected delivery date 15 .10.2018
The order contains cell lines for research purpose which requires special care and if it will be get destroyed within four to five days. Last time order number [protected] gone back because it was not delivered on time same is repeating second time.
Even your customer care number not working.
Unexpected service from blue dart.
Please deliver my order as early as possible otherwise order containing cell line will get destroyed.

It is really strange...
Way bill No:[protected]
the status is showing that the consignee shifted from the given address, and from 4 days they are updating the status o[censored]ndelivered Shipment Held At Location, where as I am at that address only and I have been calling the customer care as well to when the courier would be delivered... Now I am calling them and i am not getting any response...what should I do?

Fed of By Blue dart service

Chittorgarh returned to origin at shipper's request 15 oct 2018 08:04
Chittorgarh undelivered shipment held at location 13 oct 2018 10:13
Chittorgarh undelivered shipment held at location 12 oct 2018 10:46
Chittorgarh consignee refused to accept 11 oct 2018 19:00
Chittorgarh shipment out for delivery 11 oct 2018 13:45
Chittorgarh consignee refused to accept 10 oct 2018 17:02
Chittorgarh shipment out for delivery 10 oct 2018 16:18
Chittorgarh undelivered shipment held at location 09 oct 2018 09:21
Chittorgarh customer requested future delivery: hal 08 oct 2018 16:00
Chittorgarh shipment arrived 08 oct 2018 10:04

Very bad experience from them, dont use this courier company bad experience from thrissur service centre. courier send from chennai 09th october 2018 and reached in TCR 10th October and these staffs didn't contact on phone 5 days untill 15/10/2018 we approach them with tracking. realy Baddart. there was phone number on the parcel and never contact!

Despite of providing my complete detailed address witj a landmark. .your track details show "consignee not available" the paradox is I was and I am at my place the whole day!!!...I was supposed to receive my order today. .after 5 days of delay...I contacted h&m customer service once again and they told me the entire problem is because of your delivery services. Your contact no. Is always busy coz I tried calling multiple times..it's so so not professional . Disappointed.

Blue dart express limited — consignee's address unlocatable/landmark needed waybill no.[protected].
I didnt get any call from the delivery boy or any msg also. When i m checking the site of blue dart courier, my item is reached near hub on[protected] and stil its not delivered to me.[protected] today 4.08 pm). I think the delvery boy is not came on my way. Its little far from my home to this office. When i tried to call the agency number its switched off. Where shall i go to get this?

I am manu sharma.
My order number is [protected]
Order date: 11/10/2018 or 12/10/18
Delivery date: 15/10/2018
Product name: net orange and beige saree
Total amount: 874
I ordered a net orange and beige saree but i got a bad quality suite.
So i want to exchange this suite with my ordered saree.
As fast as possible.
The suit which i get is green colour which i dont like. So please return

My company sender one courier to me on september 1st week 2018, on september 18 blue dart people called and tell me that, they don't have vehicle to deliver the consignment so you should come and collect the item. Other wise they will return. Is this the way you people treate the customer. [protected] this is the number which they used to call me.

Hi,

I have order an item in paytm and paytm did the courier by bluedart.
Since 9th oct daily i am facing issue with this.

On 9th i got the call from blue dart stating that please come to ground floor and the courier boy disconnected the call after that word and i went to ground floor and waited for more than 30 mins and made no of calls to that guy but no response.

And the same thing on 11th. So i tried to call customer care but the number provided is not working.

My order no [protected].
My old address is h no 44 gali no 2 radhakunjh near indian gas egency nandgram pin code 201010
And my new address is h no 44 gali no 2 near indian gas egency radhakujh nandgram pin code 201003 ghaziabad.
Pls exept my request and revert
And i want to my order send me my new address.
Thankspls revert as soon as possible and pls resolve my problem.

I had placed an order with h&m dated 10/10/18 using your service as the delivery method. Today it has been 5 days of my order being placed and still I haven't received it. Your message dated 13/10/18 read that "consignee not available", which can't be possible because I was very much at my place..fully awake!!. Thoigh I had provided my complete address details you have some address related issues regarding a landmark near my place..still I called h&m customer service to inform you about the same as your customer care no. was not reacheable and still not is. I want the update regarding my order and want itto be delivered asap. Also I mailed you regarding the same but have not received any reply yet!!