Blue Dart Express Complaints & Reviews

This is really disappointing to write that international shipment of rakhi which i sent on august 6th to philippines never got delivered and got stuck at customs because of the stupidity and negligence of your staff member. Why the hell u guys make unprofessional and untrained staff members sit at the courier desk who can't handle international shipments. U guys have spoiled our festival and are liable to pay back the full refund urgently. It would have been better if i would have sent it through ferns n petals or archies these guys are highly professional and committed to their customers. I hope you initiate the refund immediately. I booked this packet through bluedartdhl express nungambakkam, chennai

I am not in mohali (Old delivery location).
I contacted the manufacturer company to change my delivery address and they changed. But somehow, the package has been delivered to old delivery location. Now, bludart is not responding, neither is 'boat' company (Headphones manufacturer).
Please, help me out.
I want it to be delivered at my home address:-
51a kundan nagar, near baba balaknath mandir, firozpur 152002.

Bludart's official customer service number is invalid.

Respected Sir I have sent a Parcel using BlueDart in Which i have Provided wrong pincode by mistake and i want to update it.
I have tried to Communicate to Customer Service on Call but it was not able to connect.
The Product is to be Dilivered at Dr B R Ambedkar National Institute of Technology.
i Received a call from bluedart office from hosiarpur they told me to update the pin.
I was Trying to Communicate to...

Hi team,

I ordered rakhi from flower aura who promised me to deliver rakhi on time to pune... That is before 15th august. But they did not delivered rather they updated status as consignee not available.
But my brother did not got a single call from blue dart office.
Can you please help me in this. Today my rakhi was suppose to reach the required destination.
They have not even provided contact number of delivery boy who was going to deliver it.

I ordere a watch from a instagram page and it was to be delivered by blue dart courier company... I was continuously tracking the parcel and its expected delivery was 14th auagust, 2019 which is yesterday and when i tracked it on 15th august, 2019 that is today the status was delivered and i haven't received anything yet
I request to the company that please deliver my parcel on priority basis today itself otherwise i would have to think of some other ways as i've paid whole payment in advance including shippment money!! Please help

I order a parcel from a instagram page which was to b delivered by blue dart courier company and the expected delivery date was 14th august, 2019 which is yesterday... I was tracking my order continuously and yesterday its status was delivered but i have not receieved anything yet!! Please help

Bluedart courier
One of my couriers by your company waybill # [protected] is undelivered by your agent and after that, i got a message on my mobile number that your courier of blue dart has been canceled, because of the address neither my agent reached your address nor did i get any kind of contact then after that i arrived at the office and i did not ask there is any korea in my name, why was it canceled, why did he contact me by calling the address on my number didn't you talk with me that there was a lot of profanity that there was a jam and we did not have the mind which will be needed and will be taken by ourselves and we cancellate in this way and a lot i want you to apologize to your agent if you cannot do this, i will file a case against you in the court and the media will be accused of insulting me.

The address where i was talked to insolently and insolently
India
Haryana
Palwal
Rasulpur mode
Blue dart courier

Poor man insulted by your company — (Jawarlal)

I request you to reply soon

My shipment is not delivered till yet. if I am trying to contact to customer care number, it is not valid. On tracking it is showing the status which is wrongly stating about receiver. Blue dart delivery boy didnt even call to ask for receiving it. that is the way, you are giving service. If you can do something, do it ASAP.

My shipment is delayed by over four days. On the delivery date, the status showed 'wrong pin code' but the pin code i had given was correct. On the second day, the status showed "consignee not available" but i received no call or intimation from the delivery person. Call center is slow and patheric. Very very poor service. Will never use bluedart again.

Sir/mam, mera awb no.
[protected]hai mera shipment kidhar hai uska koi bhi ache se jawab nahi mil raha hai pahele mera awb no[protected] tha mumbai to sangamner lekin abi naye awb per chennai to sangamner dikhai de raha parcel mujhe kal hi milna tha lekin abhi tak mila nahi customer care bhi thik se bata nahi rahe hai bahut hi carless service service hai blue dart ki please solve my problem

Hi,

Without any sms or call directly getting this update from bluedart on the day of delivery that :prohibited area-entry restricted for delivery. What does this even mean? So bad a service. People expect their orders to be delivered on time and this is how you guys provide your service. No call support post 9:30pm. That's another bad service you guys have.

Courier person name ramesh is very rude to me. Actually i received a call from ramesh who is courier person to delivery my axis debit card.
I informed him clearly i changed my location from one street to other street which is 5min walkable distance. I requested him to wait near the location address as mentioned on the courier but he didn't waited and he was very rude to me while taking and he disconnected the call.

Awb # [protected] blue dart courier

I tried to call him again but he didn't answered me.

So seriously this is not the way to behave with customers.

Even though address is not correct but still courier person need to be polite in explaining the details.

I booked a package from mumbai to bangalore (With airway bill: [protected]) that i needed very gently and i paid for one-day delivery. However, your bluedart employees entered the wrong pincode for the address and the delivery was delayed by 2 days. Due to your delay i missed my deadlines and was unable to finish my urgent work for which the package was needed. When i spoke to your customer care executive, she rudely insisted that i myself had given the wrong pincode. Despite the fact that i repeatedly told her that i have a copy of the waybill and it very clearly shows the correct pincode so it could not have been my fault. Thereafter, i even emailed bluedart regarding this and i was told that they have taken corrective measures and that my package has been delivered. This is the worst experience i have ever had where you try to blame the customer for your mistake. When a package is delayed due to your mistake, the least you can do is be sympathetic to the issue being faced by your customer and not be rude and unhelpful. Further, i had requested for a refund of the one-day delivery fee because clearly no one-day delivery was attempted for me and to this, i have been told that i am not eligible for a refund because my package has been delivered. This goes to show how much faith one should place over the the delivery time committed by your company. I would advise everyone who requires urgent delivery of their packages to avoid your services in the future.

Today i received a parcel from blue-dart courier service. Bluedart awb no: *[protected]*. The delivery person tried to deliver the same yesterday, but at that time i was in a meeting and couldn't receive the call. I must say that i am a govt. Servant and i can not receive call in the middle of a meeting. Later i called that person ([protected]) and requested him to deliver the same today. Today the same person and the driver who was driving the blue-dart courier vehicle came to deliver the ame at mnit and while i was receiving the same they shouted at me. Both of them misbehaved with me and rudely talked with me. Their behaviour toward me was extremely rude. Those peoples were telling me like as soon as they call me i must be available at the location. It is not their duty to provide the courier to me rather it is my duty to track them and receive the same. When i opposed their rude behaviour, they also have used bad words against me which deeply hurt my feelings.
Kindly do the needful so that people like me will not suffer again.in the same time those type of delivery persons are downgrading your service.
Regards,
Jyotirmaya

Bluedart,
I am living in us and i ordered 6 items for my parents who is living in india through flipkart. 4 items are delivered to my parents through flipkart directly.2 items (Bluedart tracking number-[protected]and [protected]) are sent through bluedart by flipkart. Both the items are not delivered yet. One item ([protected]) is returned by bluedart without contacting my father. I came to know this after i got a cancellation email from flipkart. For the next item ([protected]) my father didnt get a call from bluedart still now. The product already arrived to thuckalay on 8th august. When i try to contact bluedart courier thuckalay i saw the same issue is reported by many people. I am really frustrated by your service.

https://www.google.com/maps/place/Blue+Dart/@8.241652, 77.3264632, 15z/data=! 4m5! 3m4! 1s0x0:0x50c2c55df14e7283! 8m2! 3d8.241652! 4d77.3264632

Please help to deliver the two items to reach my parents. Please send me the status to my email id: [protected]@gmail.com.

I'm also considering to take this issue to flipkart as well to not deliver through bluedart.

Thank you

Date - 12aug
Ref no - [protected]
Waybill no - [protected]

Still i have not received my courier from bluedart, but in bluedart tracking it as showing that your delivery has bean delivered, but still i have not received courier yet and i have not got any call from the courier boy, make sure that i receive my courier today, its an emergency
Date - 12aug

I havnt got any call from blue dart. My awb is [protected]. Its been 5 days . I havnt got any update. When i call customer care . They are telling everyday that my courier will be delieverd tomorrow. Every day they are saying the same. Its been a hectic. . While i track for my courier. It shows "Consignee'S Address Unlocatable/Landmark Needed". Blue dart is not a customer centric .

I ordered a product on tatacliq.com, seller shipped it with bluedart.
I ordered product on 3 august 2019. Till 11 august 2019, am waiting for delivery. Reason given was i was not available at my address. But reality, neither anyone contacted me nor came to my address to check my presence.

Secondly bluedart dont provide any mean to communicate with delivery persons which makes you to remain at home for whole day waiting for delivery. If consignee can contact delivery person, they both can mutually confirm availability.

Finally i just want to say that in the era of one day delivery, bluedart services are prehistoric, at least for me...

The courier was supposed to be delivered yesterday. Today evening i got a call from a person telling that they are near my house. I gave him clear directions & he disconnected the call. After waiting for 10 mins, i called that person back. He said he is near 6th cross, i asked him to come to 7th cross. He told me that he is inside 7th cross, but he was not there. Main road is clearly visible from my house. Then he was shouting at me saying that my address is incorrect. He said he cannot deliver the item and disconnected the call. I tried calling him so many times, but call wasn't answered. I was ordering the same item for the 3rd time & it was delivered to the same address. After 1 hour i got a call from another number saying that they will deliver my product tomorrow. He said he was waiting in 7th cross for 30 minutes. When i told him that i can see the main road from my house, he told me that he doesn't know the area well & he took a wrong road. He then asked me if he can deliver the item after 6. I have not received anything till now & now i got a msg saying i was unavailable. I asked that person's name, he didn't provide any details about him. He was behaving unprofessionally. I tried calling their customer service & the call was not attended by them, i simply lost my money there.

Shipment no. [protected] undelivered, indian post & other courier can deliverer on same address but bluedart unable
This happened many time,
1. My axis bank passbook delivered on same address by bluedart
2. My axis bank credit card also delivered but after rising complaint
3. Now my axis bank debit card returned undelivered if have same address