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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

Complaints 10559

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 560045

Waybill no [protected] - this was supposed to be delivered on monday 19th aug but it wasn't delivered until eod. Upon checking the status, it said consignee not available, whereas i neither got a call nor anyone came at my doorstep to deliver the product.
Day 2 - 20th aug, i call the call center at 5.30 pm and they say it will be delivered by 6.30 pm. 6.40 pm i get a call from delivery agent, asks for my address and promises he will be there in 30 mins. Waited until 8.30 pm and he does not arrive. I call him on his cell no at least 10 times and he doesn't answer. When i called call center, they say that the update shows that they have tried to call me and i did not answer the call..
Really??? What a pathetic service by you guys..

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Address: Amritsar, Punjab, 143101

Please refer my way bill no. [protected].
The shipment was supposed to be delivered on 10 aug 19. However due to the casual attitude of the delivery guy and indifferent customer care representative it is still lying there in the office.in spite of so many calls to help the delivery guy in guiding him to the mentioned location he is not coming. So many excuses have been give so far. Like, due to restrictions, due to rain, due to unavoidable reasons etc. He never bothered to call once that he is not able to deliver the said item. Please look into this matter and take action accordingly. Otherwise don't claim to be the best and fastest service provider.

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Address: 400016

I ordered a store fresh canister and a slice blue glass set from borosil vide
Invoice number [protected] dt 19.8.19
Delivery number 1751191
Lr number [protected] dt.19.8.19
I received the order just now. I have already paid the bill but unfortunately from the glass set i have ordered one glass is broken. I have attached photo of it with the complaint. Please resolve the matter at the earliest. I got it just now. Very sad to see such broken delivery. It's beyond expectation from such a company

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Address: Puzzolana machinery fabricators LLp, jeedimetla,d-11, Hyderabad, Hyderabad, Andhra Pradesh, 500055

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no :[protected] my way bill no. [protected]

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Address: Mumbai City, Maharashtra, 400092

I did order a smart watch but blue dart has handed me a set of 3 fast track watches . I want my money back any how. This is not acceptable! Pls revert me back my details are with u.. send my money back.

I request you to give me my 1500 rs. and take away your order and return it to the seller as this is not what I ordered and i dont even want it . Pls bluedart

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Address: Fazilka, Punjab, 152216

It is to inform that as i had applied to renew my credit card in year 2018 which was dispatched and sent through blue dart (Reference number [protected] / [protected]) by concerned bank but as i discussed with concerned bank about the same they said that above said credit card was delivered by blue dart at concerned address but i have not received any credit card by blue dart.

So kindly look into and solve my problem at the earliest. As this is an important issue and my credit card could be misused by anybody.

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Address: Karnal, Haryana, 132001

Due to some urgency, i had requested icici bank cheque book online on 11.08.19 at my hometown address (Karnal haryana). On tracking the status of service request, it was understood that icici had dispatched the cheque book through bluedart courier (Awb no. [protected]) on 13.08.19 itself from delhi branch and cheque was reached to blue dart office of my home town on 14.08.19.

However despite calling blue dart local office (Mr. Vikash - [protected]), more than 10 times on 16th /17th / 18th & 19th aug, we did not receive the parcel, which has ruined our urgent plans.

We are very much disappointed with the services and response received from blue dart on this matter. I will personally never prefer to go with blue dart again for any of my official or personal work.

Blue Dart Express customer support has been notified about the posted complaint.

Aug 19, 2019

Updated by sunilkumar221 it is also intimated that on Blue Dart it is shown that Consignee not available however this update had come after we had made 3-4 calls to Mr. Vikas from Blue Dart. It is very much sure that no delivery attempt was made, just status was changed on website to avoid any question on their working.

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S

Soham Courier

from Mumbai, Maharashtra

Aug 19, 2019

Hi Team AWB NO-[protected] Not received this document why delivery update pls look into this matter very urgent document.

S

Supriya Malgi

from Bengaluru, Karnataka

Aug 19, 2019

Hi, my axis debit card shipment is done with AWB# [protected]. Kindly update my address. I don't live in Pune. New address: Continental Automotive, Electronic city phase 2. Bangalore 560100.

P

praxx.sh

from Delhi, Delhi

Aug 19, 2019

AWB#: [protected]
Latest Status: Prohibited Area-Entry Restricted For Delivery

I haven't received any call from delivery executive. How come this status is updated in my delivery.

Kindly see and get it delivered ASAP.

Contract me for any communication. +91-[protected].

B

Balanjineyulu Bala

from Bengaluru, Karnataka

Aug 19, 2019

Product which has shown in the web site and which has delivered is too different

S

Smruti Gouda

from Mumbai, Maharashtra

Aug 19, 2019

Showing one cloth ..but delivering bad quality wrong product with different colours..I want to change this..very very bad quality

Smruti Gouda's reply, Aug 9, 2019

I want to change it

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Address: 1515 Jai prakash kunj, GAIL GAON, Dibiyapur, Auraiya, Auraiya, Uttar Pradesh, 206244

I have purchased a saree which was of cream/skin color as shown on the website. I chose the cod option so that i before making payment i can the check thee product. The delivery boy conveyed me you cannot check the product, you have to make the payment. He contacted his supervisor who claimed to have an experience of 10 years in amazon and conveyed the same thing whereas the t&cs states that before making payment through cod we can check the product whether we want to keep or not.

Blue Dart Express customer support has been notified about the posted complaint.

Aug 19, 2019

Updated by Neeraj_Kaushik now they aren't reachable and reply from the official website. This site services were too the part of fake product delivery. This is worst services i have ever seen and not at all worthy of recommending to others. A product if sent via blue dart should be cancelled even before reaching. The worst services i have ever experienced in any format.

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P

Pawan Rastogi

from Kolkata, West Bengal

Aug 19, 2019

Hi,
I have booked my consignment on dated 07/08/2019 and inform me expected date of deliver will be 10/08/2019 but till date my consignment is not yet deliver. Please mention the reason and in future how i trust on your commitment about the deliver of consignment.

Mention herewith the consignment for your references.

[protected]

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I had ordered one book from evince pub publisher on 8th august.they sent it via bluedart courier sevice.today its 18th ...still i hve no information of my book where its gone...they hvent delivered my courier yet.. the tracking no. is [protected]..when i called them they gave me false hope about the delivery..they told me dat ur book will deliver tomorrow..when tommorow i called the m the started giving me false hopes..they also told me that my address is not suffiecient while i have given my full address and even my contact no. is also given...pllzzzz take some steps against this bluedart so dat i and consumers will not have to suffer from this.thanking you

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Address: 10/N, Block A, Uttar Raypur, New Alipore, Kolkata, West Bengal, 700053

My way bill no is [protected] and as per the tracking details the parcel has been delivered to a person called shekhar on 14/08/19 at 3:06pm. I have no idea who this person is, cause i haven't received my parcel yet. The parcel contained my axis bank cheque book. It is really important to me please help me out.
Regards
Bharat keswani
M: [protected]

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H

Harisha km

from Delhi, Delhi

Aug 19, 2019

I want to change it it's a bad product

parcel delivered to a wrong person - Comment #3513570 - Image #0

Axis Bank Customer Care

from Pune, Maharashtra

Aug 19, 2019

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

U

UDAIYAPPAN G

from Mumbai, Maharashtra

Aug 19, 2019

Hi,

For the refernce no : [protected] i was updated to your delivery excutive for courier returnable to concern sender, but still they are holding in respective area afte[censored]pdating my concern holding more than 7days

whats the service for issue

R

Raj Jetpuriya

from Delhi, Delhi

Aug 19, 2019

My courier is no deliver to my address my courier is dispatched[protected] which
ref. No. Is[protected] want to get my courier immediately so please my courier give to my address or contact me [protected] give me solution how i get my courier as soon as possible

Regards

Ravi

My courier ref. No. Is
[protected]

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Address: Panache, Kolkata, West Bengal, 700102

Today was my delivery date, so i waited for the whole day, but no bluedart executive deliver my product to my residence then i visit their website there i found "prohibited area, delivery resticted" how is this possible? As any kind of shipment like amazon, flipkart they deliver my product why bluedary is execptional, i talk towards my guard they told me that no bluedart executive visits towards my residence, i told to their executive o call it's a urgent parcel, i need immedietly, but still they frauding us.. Very cheap courier service i ever seen, now i talk to the consumer forum fr my delivery regards.. Deliver it tomorrow.

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Sunil Bungri

from Allahabad, Uttar Pradesh

Aug 19, 2019

My package is not receive me please delivered my package urgently

P

pkash4

from Vadodara, Gujarat

Aug 19, 2019

Consignment booked more than 10 days back within India is still not delivered.
What I am receiving is only sweet words and hollow promises

D

dineshmurugan

from Chennai, Tamil Nadu

Aug 19, 2019

I accidentally ordered 2 times
i just need only one. so please cancel one of them.the blue dart product delivery number is [[protected]].please cancel this order sir/madam.i have the same product on the way.

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Address: KOTA, RAJASTHAN

Myself nitika singh my waybill no. [protected] resides in kota, rajasthan. My courier supposed to be delivered today but neither any call came to me nor the message. I tried to contact bluedart in both offices in kota but both did not receive the call even after several calls. Their numbers are[protected] &[protected]. Now online status showing is delivery attempted. I want to know how they deal to customer in this way. My contact no is [protected].
Please revert soon
Thanks

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Address: MEDAYIL VEEDU, KAVALOTTUKONAM, 695573

My courier is expected to deliver 13th august 2019. But when i called them they told my ph is switched off so they can't deliver ok let it be but i know that my ph is not switched off. Again i called they are telling tomorrow i heard many tomorrow today 17 th august 2019 not delivered. I feel to much angry towards this blue dart this not first time they are repeating regularly. Once again i called customer care executive she is telling because of floods. What floods in trivandrum and my courier reached 13th aug today 17th here not even causing any heavy rain they are telling what a rubbish. How dare she can tell lie what they taught i am i fool when they say flood i believe.

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Address: Flat no. 011, 4G Royal Residencies, Sarfabad, Sector-73, Noida-201301 (Landmark-A Square Mall), Gautam Buddh Nagar, Uttar Pradesh, 201301

Two of my shipments with awb#[protected] and awb#[protected] were supposed to deliver yesterday (16th of august'19) but none of the product has been delivered to me yet. After calling your executive on[protected] yesterday i got that the product will be delivered today (17th august'19) but again when i called one of the blue dart customer service executive to check on my shipment status, he said it would now be delivered on monday (19th august'19)
Is this the kind of service you are providing to your customers?
I am loosing my trust on blue dart now.
Really appreciate if my application should be taken under priority and resolved on a sooner basis.
Thanks,
Shashank

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Address: 52/ Nalta Mahajati Road, Dum Dum Cantonment, Karnafuli Apartment, Ground Floor, Kolkata - 700028, Kolkata, West Bengal, 700028

Waybill no : [protected]
Reference no :[protected]

I ordered a product from inkmonk.com which was supposed to be delivered by bluedart yesterday.

They texted me the phone number of the courier man that morning.

However it was not delivered neither i receiveda single call from their side.

The tracking detail shows prohibited area - entry restricted.

However i live in the centre of kolkata and i use the same address for all my online purchases and never happened to be any issue for other courier services.

When i called the courier boy he didn't pick up. Then from yesterday night it says switched off.

The customer care number can't be reached.

I order i have placed is prepaid and non-refundable. If they could not deliver it i will loose my money. Please look into this matter soon as possible.

+1 photos

Aug 17, 2019

Complaint marked as Resolved

When I couldn't get them on phone call, I contacted Blue Dart on email. I also contacted the inkmonk.com on this matter. I included all thr details and also mentioned that I have lodged a complainton consumer forum. I also went to one of their shipment hub to get details on the transit. Blue dart replied to my email saying they have forwarded the case to management and also inkmonk.com contacted with Blue dart from their side. After all these procedures I finally received the package at the end of the day. The delivery boy said he couldn't come the other day because of the rain. I completely understandhis situation but I wonder why didn't anyone contacted on this matter. Also I am extremely disappointed on their contact procedures because almost all the phone numbers I could find over the internet was either dead or didn't pick up.

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Address: BE264 Salt Lake City, Kolkata, West Bengal, 700064

Blue dart reference number ev[protected] / way bill number [protected] dated 14.08.2019.

On 15.08.2019, blue dart informed me by sms that my sbi card will be delivered to me on and after 16.08.2019 and they also advised me to track the consignment at http://q4w75.app.goo.gl/aZp3VN. i checked the status at the said website and found that it will be delivered to me on 16.08.2019.
On 16.08.2019, after not hearing from the said courier company throughout the day, i checked again at http://q4w75.app.goo.gl/aZp3VN and found the following status:
"no such consignee at the given address"
It seems i do not stay, live and reside at the address that i have given to state bank of india.
I apprehend that the card that was issued in my name might be misused illegally by miscreants.
I request you to kindly take necessary action/s in this regard so that i am not affected financially without my knowledge.

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Address: 132A/1Q, Raja Rajendra Lal Mitra Road, Jelepara, Beleghata, Kolkata, West Bengal, 700085

Hdfc bank send their credit card by blue dart... At 10.30 am the satus showing it out for delivery but after 5 pm it showing location or lanmark unspecified whereas i already specified proper address with landmark... I didnt ever recevie a call from their delivery boy or from their office... Worst ever service. Pleas solve it as soon as possible.

Name - kaustab kar
Contact no. - [protected]

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Address: Kolkata, West Bengal, 700102

16th august was my delivery date, and bluedart show me the track details thats my product is out fr delivery, i wait whole day and last they didn't deliver my product, no phone call and when i check through their website it just show me, "delayed caused beyond control ", very bad service by bluedart .....

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Address: 131/1 K N Sen Road VIP Plaza Flat#205, Kolkata, West Bengal, 700042

By profession i am a retired professor from presidency university, kolkata. I was very confident about the service of blue dart as i found it to be most authentic courier on several occasions during my service period. But this time the story is different. The consignment was a rakhi gift sent by my daughter to my son who resides at kochi. The waybill no. Is [protected]. Booked from kolkata airport cargo counter of blue dart on 13.08.2019 morning weighing about 4 kg, costing rs 1800. I was told by the concerned person that it will reach destination by 14 th evening. Today is 16 th night and even now the status showing "on transit" and "delay caused beyond control". What does it mean? After paying so much, shouldnot we deserve to be served properly? I demand immediate steps to be taken by the authority for such negligent action.

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Address: Khasra no 546 saharanpur road opp ITI niranjanpur dehradun pin code 248001 uttarakhand, Dehradun, Uttarakhand, 248005

My is paytm payment Bank ATM debit card order please date 04AUG19 and order delivery date is 10AUG19 but order is not delivered and blue dart office calling but not pickup tha my vr going to blue dart office my problem not solved aur delivery from today but not delivered blue dart is very very bad experience and delivery service from blue dart

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