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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 333

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R
rkkamboj79
from Basti, Uttar Pradesh
Feb 27, 2018
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Address: Ambala, Haryana, 133005

I order one item and cancel on the same buy somehow reason order item came to me. As already discussed and conform with party, i refused to take order as it is already cancel on 23.2.18.
Today i, e 27.01.18 but still in bluedart tracking status it showing *consignee not available *undelivered material held at location *.
Bluedart ambala branch member also not picking any phone.

Why it is not sending back for refund process.

Please do needful.

Rakesh kumar
Ambala
Mob -[protected]
+1 photos
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    D
    Daniel joseph S
    from Hyderabad, Telangana
    Feb 27, 2018
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    Address: Hyderabad, Andhra Pradesh, 500084
    Website: www.bluedart.com

    My consignment was posted on 19th - february and the receiving authorities have committed that the consignment will be delivered within 2 days i. E. 21st - february. But till now i have not received my consignment and moreover the customer care representatives were behaving so rudely. More than 15 times, i have contacted the customer care on a single day and every representative listens to my issue freshly and will ask me to wait on the call indefinitely. Even i have told them that i will directly come receive my consignment so that we do not need to deliver at my home, even then there is no proper response. I'm literally clueless about the issue that is happening.
    Blue Dart Express customer support has been notified about the posted complaint.
    Feb 27, 2018
    Updated by Daniel joseph S
    I would suggest no one to choose such a terrible service provider.
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      K
      Krumal
      from Chikhli, Gujarat
      Feb 26, 2018
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      Address: Ahmedabad, Gujarat, 380001
      Website: Www.mi.com , www.bluedart.com

      I have mistakenly provided wrong picode for awb [protected].. The order was from mi.com amd prepaod. I accept my mistake.. And the place i provided pincode for is near to my home and i tried to get my shipment from there. But they didn't replied and told that they don't have the parcel. And bluedart customer care number[protected] doesn't have any customer care executive to talk or to solve a problem.. After they transfer call to executive the call becomes silent. Nothing happend even after 10 minutes..
      Blue Dart Express customer support has been notified about the posted complaint.
      Hallo sir

      Name :Amit Chandan

      AWB number [protected]

      In this AWB number have wrong delivery pin code by mistake so I request u please correct my pin code

      Pin code : 122413

      wrong pin code - Comment #3161928 - Image #0
      Hello Sir
      Name:M.Siddarth
      AWB Number:[protected]
      In this AWB number have wrong delivery pincode by mistake so I request u please correct my pincode
      Pincode:627011
      Hello sir
      AWB [protected]
      By mistake I have entered a wrong delivery
      pincode
      411028 instead of 411041 so I request you to correct it
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        M
        Mangi lal jat
        from Jaipur, Rajasthan
        Feb 26, 2018
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        Address: Udaipur, Rajasthan, 313001

        Tracking id [[protected]].
        A shipment was booked on 22th feb 2018 and expected delivery date was 23nd feb 2018. The consignment is of great importance to me.
        There is very poor response from your office. The udaipur official customer care number is invalid.
        My address :-
        C 92 gokul nagar, bohraganesh udaipur 313001

        Please provide me my shipment soon
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          vikas7781
          from Almora, Uttarakhand
          Feb 26, 2018
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          Address: 144001

          Dear customer, we are pleased to inform you that your debit card has been dispatched vide awb [protected] thru blue dart courier on 19-feb-2018

          I received this msg on 19 but still date i am not get the courier..
          That person call me on 23 and said that you will get the courier on next day but still i call him and asked my courier..
          So pathaic service. Very disappointed
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            Prem kishan586
            from Raisinghnagar, Rajasthan
            Feb 26, 2018
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            Address: Jaipur, Rajasthan, 302033

            That package was very important for me i requested local courier hub to deliver it by today itself i have a flight to catch tomorrow but no delivery attempted and product was out for delivery tracking id is [protected]
            I also contacted customer care and they were very rude this is totally not acceptable at all
            Blue Dart Express customer support has been notified about the posted complaint.
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              C
              Chao Mridul Deodhai Phukan
              from Karnal, Haryana
              Feb 26, 2018
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              Address: 110068

              My waybill number is [protected]. I did tracked the shipment and found that my landmark is missing on the address field as a result of which my shipment has been put on hold..I did called you people and was asked by one of the executives that mail should be sent by the sender to blue dart with the corrected address. I did ask my bank to send you people a mail with the details and they did so... When I called the second time to your executives, a lady picked the call and was very rude... She didn't even share any details and put the call on hold for two minutes and ended the call on her own. Please help me about the current status and help me know if you people have receive the mail from the sender ( Citibank ) or not.. if the address is ok now or more details need to be provided.. you people can call me at [protected]. [protected]@gmail.com
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
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                N
                nukala1959
                from Hyderabad, Andhra Pradesh
                Feb 26, 2018
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                non delivery of item ordered through-ebay

                Dear sir,
                I have placed an order to m/s e-bay and the item is supposed to be delivered to my address

                Nukala prabhakar,
                G-902, queens town,
                Near chinchwad railway station,
                Chinchwad,
                Pune.

                I wish to inform you that this item is not delivered, but the e-bay is rejecting my claim for refund of the money for the item not delivered stating that the item is delivered to mr. Joshi....
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                S
                sdipika5
                from Pune, Maharashtra
                Feb 26, 2018
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                Address: Mumbai City, Maharashtra, 400053

                For the delivery of way bill [protected] (Bank document) the customer attempted delivery on saturday evening at 5.53 pm. The premise was found closed as i am a working lady.
                On sunday i tried calling the customer service several times trying to reach the customer service officer but to my surprise every time the call was transferred only ivr replied of their availability from monday to saturday. Later on the ivr options to re scheduled the delivery, i opted to which i was asked to sms to be sent to 56767 with a time slot option of a (9.00 am to 13.00) with date. The same was sent on sunday itself requesting the time between 9.00 to 10.00.

                Today i called at 9.00 and shared with the officer my request and shared that since i am working the request of delivery between 9.00 am to 10.00 am to be attempted to which i got a very cold response and was asked to wait till next saturday inspite of me sharing that the bank document might be urgent. After lot of requests she agreed to check and call back as according to her no one has come to pick the delivery from office for delivery.

                I waited till 10.00 and again call back to which the customer service officer was very rude. Instead of listening to my request, she was actually firing me for not being available and inspite of me telling her very softly my problem she was arrogantly replying back to every word i spoke and not letting me even complete the sentence. Not only she lacked empathy but her tone was back and she was in no mood to help at all.

                She kept on telling me i should spk to my bank customer service and attempt to delivery at alternate address and if at all bank updates then whenever they do to blue dart and when their officers would come to pick the delivery the document would be delivered.

                I am surprised and shocked

                1. If the time slot option is being asked from 9.00am to 13.00 am why was no delivery boy come to pick the delivery from blule dart office till 10.15 am.
                Why is the option available if services cant be rendered.

                2. Mobile nos are available than why was no call made before or on or after the delivery for prompt delivery.

                3. Why is document delivered on permanent address and not communication address

                4. Why communication address not attempted on request

                5. The customer service is pathetic. The officers are rude, no empathy, do not listen and in the mornings calling them is messing up your whole day

                Sorry for a brand like blue dart

                Cc to icici bank credit card cell
                Blue Dart Express customer support has been notified about the posted complaint.
                Dear sir my pan card is not delivered in my location.its return to Mumbai. So i request you to please send my pard in my location.my cont no. [protected]
                Hello guys,
                Bring some professionalism in your, pathetic service .I am waiting for my watch pickup from last 5 days every time I call to pickup boy he either having some excuse or not picking my phone. What the hell is this, do you treat your customer like this.
                Here is my details and pickup as soon as possible
                Vivek negi Phone no. [protected]
                Sir
                as per the tracking system my courier has reached jammu on 14 February and was not delivers with the Remarks " Consignee'S Address Unlocatable/Landmark Needed"

                As the land mark PHC "Near Primary Health Center" Gole Gujral is also written on the address then why land mark needed

                Anjal Brar
                +91-[protected]
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                  B
                  BADRI MANIDEEP
                  from Vijayawada, Andhra Pradesh
                  Feb 26, 2018
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                  Address: Krishna, Andhra Pradesh

                  I have ordered m size blazer on 14 feb and i have received the blazer of l size on feb 25. It is very large size for me to wear and it is not comfort to wear. So i want to return the order. My orderno is wh33327. So please take back my order and return my money back. The main reason is the size only.
                  My name is badri and my order details date 14 feb order no is wh33327
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    Dhrumit patel
                    Feb 26, 2018
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                    Address: 380061
                    Website: Parsal

                    Your postman called me at shipment day and told me the dog sitting at your home so please take the parsel from gate of society. That day i am not at home and there no address issues as you texted me. This is only and only your postman’s fault. He told me my company can not take guarantee about dog. Your company take guarantee or not it is not about my concern but is this how patrons should be treated!??? I want my shipment back as soon as possible.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Shipment no.[protected] from 14.02.2018 yet to deliver the same.
                    More than two times visited & already contact to your Nashik-422 009, Jai Plaza office.The distance from your above office to delivery place is only less than10 mins.
                    No resonance for above shipment
                    My contact no.[protected]/[protected]
                    N G Pawar
                    The delivery boy calls for parcel ones and said to come down to collect. when we come down then the call was not reachable and parcel goes back and never come again the number is always in blocking state. it happens 3 times with me and with my friends also this is number of the delivery persons. [protected]
                    Dear sir/madam my name is vimal monga my courier reference number is [protected]. Your status show deliver date[protected] but I am not received my courier please check where my courier.
                    Thanks
                    Vimal monga
                    [protected]
                    [protected]
                    Air way bill no [protected]. Tracked on your website says consignee not available. How is that possible when I never received a call from your team and there was no delivery attempt at my house address given on the parcel.
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                      K
                      khaidem jiten
                      from Hojai, Assam
                      Feb 25, 2018
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                      Waybill no.[protected] was to receive by me but lying at one of your store in guwahati saying incomplete address/landmark needed. On confirming from shipper, address/ landmark and mobile number of the consignee are mentioned in the box. Kindly direct to your branch at guwahati to deliver at the earliest and consignee address/landmark is again given as under - nikita complex, house number 345, g. S. Road, guwahati, khanapara, assam - 781022, and mob number is [protected].
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Your pan card has been dispatched on 08-Feb-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 18-Feb-2018.
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                        D
                        Deepak Kanoi
                        from Kolkata, West Bengal
                        Feb 24, 2018
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                        Address: Kolkata, West Bengal, 700019

                        The package from Axis Bank Mumbai despatched by Blue Dart Courier vide AWB No.[protected] has still not been delivered.
                        What is shocking is the status is being shown as package delivered to some MRINAL KANOI.
                        But strange fact is that MRS.MINAL KANOI residing at 5/1/2H Cornfield Road Kolkata-700019 has still not received her package.
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                          pardeep yadav ji
                          from Gurgaon, Haryana
                          Feb 24, 2018
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                          Address: 110010

                          Please provide as much information as possible, but do not share my personal details. Your deliver boy not deliver my card but confirm and sent message me your card deliver last saturday. Your deliver boy was use my debit card because this step confirm by bank sent me otp.
                          My card number last 4 digit 2121 with awb no. [protected].
                          Please confirm my atm
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            T
                            Trilochan Barik
                            from Ahmedabad, Gujarat
                            Feb 24, 2018
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                            Address: Jamnagar, Gujarat

                            My new adress is tir division, ins valsura, jamnagar, gujarat, 361150, mob-[protected]. My old adress was mumbai, and blue dart awb# [protected]. So please deliver the item in my new adress. Due to some problem i am not able to go my old adress and the item is urgently required for me. The item was credit card of indusind bank which is given by the bank to deliver trilochan barik i. E;me i am a service person that's why my transfer done to my new address.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              H
                              Hussain_leh
                              from Narwana, Haryana
                              Feb 24, 2018
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                              Address: Jammu, Jammu and Kashmir, 194101

                              Tracking id [protected].
                              A shipment was booked on 18th feb 2018 and expected delivery date was 22nd feb 2018. The consignment is of great importance to me.
                              There is very poor response from your office. The official customer care number is invalid.
                              1. The product is lying in jammu since last two days and due to their monopoly they have delayed the delivery date.
                              2. The jammu office is not responding to any calls.

                              Kindly have a look to avoid further complications.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                J
                                Janmejaya Shukla
                                from New Delhi, Delhi
                                Feb 24, 2018
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                                Address: Ghaziabad, Uttar Pradesh, 201002

                                Hello team,

                                I would like to complain against one of your executives naming kuldeep (Ph no. - [protected]). He has no sense to talk whatsoever. He talked to me in the highest possible way of rudeness and cut my call. Now not answering. I messaged him he did not even reply to that. He had to deliver my icici credit card at imt ghaziabad, he committed to come on saturday but didn't come.
                                Can you please help me with this. I need my credit card as soon as possible. Already it has been delayed by blue dart services.
                                I am expecting my card by today evening.

                                My parcel waybill number is [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Sukshum
                                  from Srinagar, Jammu and Kashmir
                                  Feb 24, 2018
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                                  I (Sukshum) have not yet recieved my pan card. As my status is showing that i recieved my card on 21th feb 2018 by blue dart dhl courier.. Please resend my pan card.. My parcel awb number is [protected]. I hope by this you can fetch my pan card and resend it, if you need more confirmation please call me on my number which i had provided on my pan application. My contact number is 9796*99
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Dear Sukshum,

                                  If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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                                    Wungshimm
                                    from Delhi, Delhi
                                    Feb 23, 2018
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                                    Address: New Delhi, Delhi, 110003

                                    One of your agent pick up my amazon returned product on 17th february and he gave me a reciept but after that there was no refund for the returned product. I complained to amazon but they said that i cancelled it for the pick up and therefore the money cannot be returned until it is confirmed. I would b very grateful i[censored] give me the solution for my problem. Reciept photo is attached below
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Hemantailani
                                      from Patharia, Madhya Pradesh
                                      Feb 23, 2018
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                                      Address: Jaipur, Rajasthan

                                      Sir,
                                      I didn't not received my shipment though tracking details showing on 22nd feb - shipment out for delivery conginee not available in fact i was at address since morning.
                                      Again on 23rd it's showing shipment out for delivery but istill not received though bluedart office is just 5km away.
                                      Is it service of bluedart? Really how one can expect such services from bluedart???
                                      My awb no is [protected]
                                      +1 photos
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