Blue Dart Express Complaints & Reviews

I order one item and cancel on the same buy somehow reason order item came to me. As already discussed and conform with party, i refused to take order as it is already cancel on 23.2.18.
Today i, e 27.01.18 but still in bluedart tracking status it showing *consignee not available *undelivered material held at location *.
Bluedart ambala branch member also not picking any phone.

Why it is not sending back for refund process.

Please do needful.

Rakesh kumar
Ambala
Mob -[protected]

My consignment was posted on 19th - february and the receiving authorities have committed that the consignment will be delivered within 2 days i. E. 21st - february. But till now i have not received my consignment and moreover the customer care representatives were behaving so rudely. More than 15 times, i have contacted the customer care on a single day and every representative listens to my issue freshly and will ask me to wait on the call indefinitely. Even i have told them that i will directly come receive my consignment so that we do not need to deliver at my home, even then there is no proper response. I'm literally clueless about the issue that is happening.

I have mistakenly provided wrong picode for awb [protected].. The order was from mi.com amd prepaod. I accept my mistake.. And the place i provided pincode for is near to my home and i tried to get my shipment from there. But they didn't replied and told that they don't have the parcel. And bluedart customer care number[protected] doesn't have any customer care executive to talk or to solve a problem.. After they transfer call to executive the call becomes silent. Nothing happend even after 10 minutes..

Tracking id [[protected]].
A shipment was booked on 22th feb 2018 and expected delivery date was 23nd feb 2018. The consignment is of great importance to me.
There is very poor response from your office. The udaipur official customer care number is invalid.
My address :-
C 92 gokul nagar, bohraganesh udaipur 313001

Please provide me my shipment soon

Dear customer, we are pleased to inform you that your debit card has been dispatched vide awb [protected] thru blue dart courier on 19-feb-2018

I received this msg on 19 but still date i am not get the courier..
That person call me on 23 and said that you will get the courier on next day but still i call him and asked my courier..
So pathaic service. Very disappointed

That package was very important for me i requested local courier hub to deliver it by today itself i have a flight to catch tomorrow but no delivery attempted and product was out for delivery tracking id is [protected]
I also contacted customer care and they were very rude this is totally not acceptable at all

My waybill number is [protected]. I did tracked the shipment and found that my landmark is missing on the address field as a result of which my shipment has been put on hold..I did called you people and was asked by one of the executives that mail should be sent by the sender to blue dart with the corrected address. I did ask my bank to send you people a mail with the details and they did so... When I called the second time to your executives, a lady picked the call and was very rude... She didn't even share any details and put the call on hold for two minutes and ended the call on her own. Please help me about the current status and help me know if you people have receive the mail from the sender ( Citibank ) or not.. if the address is ok now or more details need to be provided.. you people can call me at [protected]. [protected]@gmail.com

Dear sir,
I have placed an order to m/s e-bay and the item is supposed to be delivered to my address

Nukala prabhakar,
G-902, queens town,
Near chinchwad railway station,
Chinchwad,
Pune.

I wish to inform you that this item is not delivered, but the e-bay is rejecting my claim for refund of the money for the item not delivered stating that the item is delivered to mr. Joshi....

For the delivery of way bill [protected] (Bank document) the customer attempted delivery on saturday evening at 5.53 pm. The premise was found closed as i am a working lady.
On sunday i tried calling the customer service several times trying to reach the customer service officer but to my surprise every time the call was transferred only ivr replied of their availability from monday to saturday. Later on the ivr options to re scheduled the delivery, i opted to which i was asked to sms to be sent to 56767 with a time slot option of a (9.00 am to 13.00) with date. The same was sent on sunday itself requesting the time between 9.00 to 10.00.

Today i called at 9.00 and shared with the officer my request and shared that since i am working the request of delivery between 9.00 am to 10.00 am to be attempted to which i got a very cold response and was asked to wait till next saturday inspite of me sharing that the bank document might be urgent. After lot of requests she agreed to check and call back as according to her no one has come to pick the delivery from office for delivery.

I waited till 10.00 and again call back to which the customer service officer was very rude. Instead of listening to my request, she was actually firing me for not being available and inspite of me telling her very softly my problem she was arrogantly replying back to every word i spoke and not letting me even complete the sentence. Not only she lacked empathy but her tone was back and she was in no mood to help at all.

She kept on telling me i should spk to my bank customer service and attempt to delivery at alternate address and if at all bank updates then whenever they do to blue dart and when their officers would come to pick the delivery the document would be delivered.

I am surprised and shocked

1. If the time slot option is being asked from 9.00am to 13.00 am why was no delivery boy come to pick the delivery from blule dart office till 10.15 am.
Why is the option available if services cant be rendered.

2. Mobile nos are available than why was no call made before or on or after the delivery for prompt delivery.

3. Why is document delivered on permanent address and not communication address

4. Why communication address not attempted on request

5. The customer service is pathetic. The officers are rude, no empathy, do not listen and in the mornings calling them is messing up your whole day

Sorry for a brand like blue dart

Cc to icici bank credit card cell

I have ordered m size blazer on 14 feb and i have received the blazer of l size on feb 25. It is very large size for me to wear and it is not comfort to wear. So i want to return the order. My orderno is wh33327. So please take back my order and return my money back. The main reason is the size only.
My name is badri and my order details date 14 feb order no is wh33327

Your postman called me at shipment day and told me the dog sitting at your home so please take the parsel from gate of society. That day i am not at home and there no address issues as you texted me. This is only and only your postman’s fault. He told me my company can not take guarantee about dog. Your company take guarantee or not it is not about my concern but is this how patrons should be treated!??? I want my shipment back as soon as possible.

Waybill no.[protected] was to receive by me but lying at one of your store in guwahati saying incomplete address/landmark needed. On confirming from shipper, address/ landmark and mobile number of the consignee are mentioned in the box. Kindly direct to your branch at guwahati to deliver at the earliest and consignee address/landmark is again given as under - nikita complex, house number 345, g. S. Road, guwahati, khanapara, assam - 781022, and mob number is [protected].

The package from Axis Bank Mumbai despatched by Blue Dart Courier vide AWB No.[protected] has still not been delivered.
What is shocking is the status is being shown as package delivered to some MRINAL KANOI.
But strange fact is that MRS.MINAL KANOI residing at 5/1/2H Cornfield Road Kolkata-700019 has still not received her package.

Please provide as much information as possible, but do not share my personal details. Your deliver boy not deliver my card but confirm and sent message me your card deliver last saturday. Your deliver boy was use my debit card because this step confirm by bank sent me otp.
My card number last 4 digit 2121 with awb no. [protected].
Please confirm my atm

My new adress is tir division, ins valsura, jamnagar, gujarat, 361150, mob-[protected]. My old adress was mumbai, and blue dart awb# [protected]. So please deliver the item in my new adress. Due to some problem i am not able to go my old adress and the item is urgently required for me. The item was credit card of indusind bank which is given by the bank to deliver trilochan barik i. E;me i am a service person that's why my transfer done to my new address.

Tracking id [protected].
A shipment was booked on 18th feb 2018 and expected delivery date was 22nd feb 2018. The consignment is of great importance to me.
There is very poor response from your office. The official customer care number is invalid.
1. The product is lying in jammu since last two days and due to their monopoly they have delayed the delivery date.
2. The jammu office is not responding to any calls.

Kindly have a look to avoid further complications.

Hello team,

I would like to complain against one of your executives naming kuldeep (Ph no. - [protected]). He has no sense to talk whatsoever. He talked to me in the highest possible way of rudeness and cut my call. Now not answering. I messaged him he did not even reply to that. He had to deliver my icici credit card at imt ghaziabad, he committed to come on saturday but didn't come.
Can you please help me with this. I need my credit card as soon as possible. Already it has been delayed by blue dart services.
I am expecting my card by today evening.

My parcel waybill number is [protected]

I (Sukshum) have not yet recieved my pan card. As my status is showing that i recieved my card on 21th feb 2018 by blue dart dhl courier.. Please resend my pan card.. My parcel awb number is [protected]. I hope by this you can fetch my pan card and resend it, if you need more confirmation please call me on my number which i had provided on my pan application. My contact number is 9796*99

One of your agent pick up my amazon returned product on 17th february and he gave me a reciept but after that there was no refund for the returned product. I complained to amazon but they said that i cancelled it for the pick up and therefore the money cannot be returned until it is confirmed. I would b very grateful i[censored] give me the solution for my problem. Reciept photo is attached below

Sir,
I didn't not received my shipment though tracking details showing on 22nd feb - shipment out for delivery conginee not available in fact i was at address since morning.
Again on 23rd it's showing shipment out for delivery but istill not received though bluedart office is just 5km away.
Is it service of bluedart? Really how one can expect such services from bluedart???
My awb no is [protected]