Blue Dart Express Complaints & Reviews

Sidhanshu victor
Attachments4:48 pm (25 minutes ago)
To customer. Care, pradeepr, customerservice
Dear bluedart team,

Now this is very unprofessional, because as your team telling delivery by tomorrow on regular basis. Today also your team is asking for tomorrow delivery. I'm very upset with bluedart services.
Slowest service ever, noida to gurgaon in 7 days??
Kindly ensure by today or resound that you are not going to delivery.

Waybill no : [protected]

Regards
Sidhanshu
Email:- [protected]@gmail.com

Have missed important documents second time. Thanks to blue dart.

What kind of services you guys are providing! You don't bother to pick up a call and check with me that your courier is arrived and you are not at home so what is to be done? Why are you taking contact number of sender and receiver then?

Further, receipt you left at doorstep is also not providing name of sender! Why this from colom is inserted?

Who will bear the extra cost? I shall not suggest anyone to use your services henceforth as have faced lot of trouble to get important documents.

I am from ghotra enterprises having office address at 1st floor above agyakar clinic near pnb pehowa and i have not receive chaque book of icici bank having shipment no AWB[protected] and my chaque book retain by blue dart couurier.I have receive so many chaque book on same address many time so my kind request to deliever my chaque book on abovesaid address which is again send by icici bank.

My courier from HDFC is sent to Mr. Sudhakar B, No. 202, 2nd floor, ambedkar medical college staff quarters, KG halli, shampura main road, Bangalore 43.

My new address is No. S-1, second floor, Akash Kiran apartment, 1st B main road, near Shre Vani School, Ganganagar extension, Bangalore 560032

Consignment no [protected]

My consignment is showing as incorrect add, however from your courier i have received my many courier of other banks.
Being one of your good customer i have called to resolve the same to your customer care.
But inspite of listening to my problem and giving me solution, the lady on other side screaming and shouting on me.
I am staff of a bank. I request you to kindly deliver kit if you wish u can ask for my id proof. Or i am ready to visit your branch.
If you fail resolve the same, i will recommend my bank to change the courier for our deliverable.

Pls call for any support on [protected]..

My self kalpesh patel, before three day i inform blue dart office gandhidham to adress change and also submit online
But i have not receive my courior
Pls take a nessary action for urgent delivery due to bank related issue

Dear hdfc bank credit card member, your credit card despatched on 14/03/2018 through blue dart courier awb - [protected] is pending for delivery.

Dear sir,
My bluedart awb is [protected]. And error massage is "undelivered shipment held at location" why? It is my office address. I am giving you full address please contact with me and deliver my product as soon as possible. My address is - "5th floor, block-1b, dlf it/ites sez, action area-ii, new kolkata township, rajarhat, kolkata-700156". And my contact no is - [protected].

Blue dart express ltd courier vide airway bill no. [protected],
Name-manoj kumar
S/o - sri yougendra prasad (Bihar university)
Office address - civil court campus, near - post office international shochalay,
Ideal photo state, pin code-842001
Home address - new colony balughat road no.-03
Mobile-[protected]
Mobile-[protected]
[protected]@gmail.com

Date[protected] at 08.56 a. M., m. No. [protected],
On[protected] i have received hdfc credit card through blue dart delivery boy. He demanded rs.20/- for conveyance charges from all peoples whose credit cards delivered by him at gate no.01 of gc crpf campus, phaphamau, allahabad and also threat me, if i am not paid, he return the credit card to company. Reqst take appropriate action against him for taking money from wrong way. Audio also available but not supported.

If bluedart is booking parcel to deliver at one city you can't just leave it at another city which is approx 70 km away from the delivery address. My awb number is [protected]. This parcel contains important documents and if it is not delivered then i had to suffer a lot.in my case neither nsdl which is the shipper nor the district treasury office nainital which is the receiver has no interest in the parcel if it gets delivered or not but this parcel contains pran kit which will be handed over to me by district treasury office nainital.

My AWB No. [protected]
was sent from Goa - 403006
to my home at Howrah - 711106.
The person who came to deliver the
4x3x4 cubeic inch packet called me from his mobile no.[protected] and asked me to go where he was to collect the item.
The delivery person said that my house number was not mentioned on the pack. Though from the enclosed picture it can be seen that he was telling a lie.
When I again gave him my full address and requested him to come to my address he uttered his inconvenience in unacceptable language.
Then he came near my house but remained seated on his two wheeler ordered in a very rude manner to come out of the house and carry the goods.
When I insisted that he should at least get down from the bike to give the product to me, he threatened me that he won't delever the product.
I demand a proper follow-up and apology from the concerned company - The Blue Dart Express.

Purchased a product from mi store on prepaid as it was about to deliver by bluedart but later it showed delivered since i haven't received call nor the product. I need clear details whom it was delivered and need courier boys details, mail me back i'll provide you the order id and tracking number. It's ridiculous since dlvry boy was supposed to call, not at all satisfied by package handling. Need serious response

Dear team blue dart,

Greeting of the day,

I nikil kumar patel, visited to your office with identity proof regarding my shipment [protected] delivery but the person handling all the things related to delivery misbehave and denied to give shipment and said that your address have been changed, we are still resided at old address at 1 days ago he posted on the tracking details consignee not available but atual thing is my brother in law is their and i am in the office, that tym he talked to me and said that i'd card is needed so i delivered shipment tommorow.

Even a shipment related to idfc bank already delivered one day ago of the above shipment that shipment no is [protected].

For your ref i am attaching consignment detail please do the needful, if delivery is not done then i go for legal proceedings.

Thanks

Nikil kumar patel

[protected]

This return reason is simply unacceptable and represents all-around bad business practices. Your product descriptions—online or in print—is wrong. Here are some examples of reason codes that initiate a chargeback due to products not matching available descriptions:please refund my money. My order kurti but u give dupatta.

Dear team,

I am writing this mail to address a major concern for us and a cheating behavior at the end of bluedart.

On noticing the february bluedart invoice it was found that multiple shipments sent by our company had incorrect weight entered and billed to us. The list of such shipments was shared on mail for which we received a response from your team with the dimensions of the shipments.

We expected a more concrete revert as to why the dimensions and weight are being incorrectly charged. On not receiving a response for almost 10-12 days we tried contacting mr amit maheshwari and mr sanjay.

On speaking to mr amit maheshwari he told that he would like us to invite to one of the warehouses of bluedart and explain the process of charging weight.
I told him clearly that we are aware of the process but the weight entered is completely incorrect. With that he also told that he is from the credit department and he will not able to help us so i shall contact mr sanjay for this.

My staff recently received a mail from mr sanjay in respect to the same issue stating that he would also like to invite us to the rama road bluedart warehouse and teach us how weight is charged.

On personally calling mr sanjay, there were certain statements made by him, that brought me to shock:

1) while i told him to check why the shipments sent by me a day earlier as well were charged incorrectly, he started to explain me how to pack the shipments and how to put on tape on them. (It is funny how a 5 kg shipment can become a 22 kg shipment with putting extra tape on it.) i told him to give me an explanation for the incorrect weight and he continued to teach me how to put tape and how to pack our shipments which we have been packing since 4 years.

2) on putting pressure on mr sanjay to prove me the weight of only 2 shipment charged to me incorrectly so that we can clarify that whatever we are saying is on utmost faith. He asked his colleague the cod amount of the particular shipment and said that since this shipment is for 27500 as the cod amount, the weight of the shipment can be 22 kg.
This infuriated me even more since the cod amount is not a criteria for entering the weight of a shipment.
My staff had earlier noted the same in the billing as well, the shipments which had a higher cod amount but same weight as the other shipments, were charged more weight.
We had ignored this because we expected bluedart to be more professional and honest in the billing process.

3) the next statement made by mr sanjay was goundbreaking and it was the most infuriating for a customer of all other statements.
He told his colleague while i was on hold on his call that he shall put shipments for central vision with weight more that 5 kg on hold if they see one.
I hope as person is all senses i understand what he trying to do.
First bluedart will put incorrect weight on one of my shipments and then my customer will suffer delayed delivery because of bluedart's greed and error in the billing process?

I addressed the same to you as well mr ajay over the phone and told that something like this is happening.
But it was found today that 12 of the shipments sent by me yesterday were put on hold and my customers will suffer delayed delivery for those shipments.

I expect honest and clear people to give me a revert in bluedart.
I will appreciate to get in touch with sensible people only and get it resolved for me.

This has infuriated me to the core and i am no more interested in using bluedart services.

My blood sample reports sent by m/s thyrocare vide awb [protected] have not been delivered and updated as delivered by bluedart. This raised the serious question of integrity of bluedart. Also if the blood sample reports are delivered to wrong person it is a serious breach of privacy and legal action is unavoidable. Also it is to be noted that, the blue dart attavar office to be specific is not doing it for the first time. The same thing had happened with my icic insurance policy, which has been delivered to wrong person.

Blue dart express ltd courier vide airway bill no. [protected]

Name - manoj kumar
S/o-sri yogendra prasad
Pan number-ayipk7798m
Office address - muzaffarpur civil court campus, near-post office, ideal photo state.
Home address - new colony balughat, road no.-03, muzaffarpur, bihar, pin code-842001, mobile - [protected] or [protected].
Email - [protected]@gmail.com
Pan card office address par argent delivery kare.

My tracking no [protected] please change my shipment address to 92/ 29 c1 parasakthi nagar dadagaatti salem -636006 but my old address is 11/ 9 hospital street gugai salem - 636006. I have changed my address so please deliver to dadagapatti address for any clarification please call [protected] (Or) [protected]. So, i kindly request you to change my shipping address.

A courer no. [protected] send by bajaj allianze ltd.in may name - and address mrs. Bhawna lokhande, w/o rajkumar lokhande' mahaveer ward, near ayurvedic hospital, tikari betul (M. P.) 460001 — not delavered to me. Blue dart courier betul office and it retured to sender. On contact your office it is informed me mobile number not available on eneloup, that reason your dak returned on dt. 16.03.2018. It is inform you my above address is truley correct. No any person contact to me for delever the dake.
It is requested to you please delever the my above courier envloup my mobile no. Is [protected]. Not send to sender.

Dear Team,

This is complain regarding I had order one leather wallet form payback team on 6 march havinf AWB:[protected] .But same has been undelevired .

No one from your company called to me I called the vendor payback from where i book my order they told me collect from bluedart office zirakpur.

only address given to me which is not traceable no contact no given.Blue dart is one of leading service provided in INDIA but its really poor customer approach .If same is not in yor delivery area why you take the delievery this is really harassment of customer

i want my courier deliverd or provide me contact no whom I CONTACT