| Address: B/902 kalyan tower opposite alpha one mall vastrapur B/902 380052 Gujarat. |
Dear Respected Sir/Ma'aam,
My concern is that i have ordered 'BOAT AIRDOPES 131- WIRELESS EARBUDS STEEL BULE/#5B6674" on 16 july 2021 and my order i'd is "569304", my product has been misplaced by boat courier partner Xpressbees Surface, on 26 July i got an update from Xpressbees Surface that my product was misplaced and after few days on my tracking it shows that my product has been delivered. After that, I am continuously trying to contact boat team since 26 July, till date i haven't been provided proper response from boat team. in-spite till date they haven't provided me my ticket id. Whenever i am trying reach boat team they are saying please wait for 24 to 48 hours we will resolve your concern. Till date i haven't got any appropriate answer or revert back on mail from boat. I am also attaching the mails that i have shared with boat team and invoice. Please help me with this issue because i am exhausted with this concern.
boAt customer support has been notified about the posted complaint.