boAt Complaints & Reviews

I have returned my boat rockerz 335 on 16 August and my ticket id- 3123494.
But till now it is not dispatched for me
When i call customer support they says that this product is not available i can replace it with Boat rockerz 385v2 then i says please replace and dispatch soon but till now it is not dispatched for me. From 30 August while i am calling customer support they continually saying your issue has been highlighted and will resolve soon but not resolved till now
When i call again customer support today they are saying same .
Please resolve the issue soon.

Day by day delivery date extended I order a boat soundbar 4000da on 27 aug 2021 befor purchasing the product I call to boat coustumer care and enquiry all things then when I get delivery.they tell me that u get u order soon because ur in delhi ncr and we deliver u r order in maximum 2 to 3 days after this conversation I quickly order product from their official site .now iam waiting for my product but no update no any notification then I call to c.c.e again and this a lady excutive attend my call now I tell whole thing her after listen my concern she said me that she escalate this issue to her seniors but unfortunately no call no update
Then again I call 3 to 4 time to coustumer care but they repeated same line and when I asking about my escalate issue they deny that complaint or issue are registered.my estimate date is 30 aug but they extend day by day now 1 aug is my final estimated date I also receive a msg from company but unfortunately again company extend date now it's 4 sep really it's harrass sevral times I mail to company but no response I paid earlier for this order now iam helpless

After the product damage, the product was picked up in the service warranty policy on August 18, 2021. The status shows that it was delivered on 24th August along with a message which shows details will be updated within 2 days. After 8 days still there's no updates and after calling the customer support they hold the call for an infinite duration and cuts the call mocking us. Further actions should be taken fast or else we will proceed this to consumer court.

Purchased the Boat Avante Soundbar in Feb 2020 from Reliance store bangalore. I travelled to my native Odisha in the month of March 2020 and due to lockdown I could not return to Bangalore. Finally once the lockdown was removed, I went back to bangalore in November. I tested my soundbar and was unable to play audio when connecting Bluetooth option. As I had to return back to Odisha hence I carried the sounbar along with me and brought to Odisha as I thought I will get it checked from Service Center in Bhubaneshwar. Again there was a lockdown and hence I could visit the service center and meantime the warranty also expired.
I raised a request with ref 2558123 but no resolution. Today(1-Sep 2021) I went to Boat service Center (Devayoni Support Service India Pvt Ltd - boAt Service Center Bhubaneswar, Odisha) and the person there said that as warranty is expired nothing can be done !!!
Boat does not have sufficient Service center and also very particular about warranty. Boat should re consider warranty due to pandamic situation and help in fixing issue rather than holding to Warranty terms and conditions as they should understand that we also are bearing the service experience due to pandamic..Long wait time in customer care and service centers.

Again I created a Service request 3292989 and waiting someone to help in this.

I purchased a Boat bassheads 103 order Id 673399 on 12/08/2021, and paid a total amount of Rs. 349. I cancel order on the day becouse some reason.

I read your terms and conditions, and I am well aware that customers are entitled to a full refund.
I hope to hear from you soon about the procedures for receiving a refund.
I mail to company 3 time but but no proper respond.
Mobile no [protected]

1 side earphones damage

I have returned my boat rockerz 335 that is received by seller at 24 August and my ticket id- 3098955 .
But till now it is not dispatched for me
When i call customer support on 26 August they says that this product is not available i can replace it with Boat rockerz 385 then i says please replace and dispatch soon but till now it is not dispatched for me and while i tracking this it shows closed. From 26 August while i am calling customer support they continually saying your issue has been highlighted and will resolve soon but not resolved till now
When i call again customer support today they are saying same .
Please resolve the issue soon.

Respected sir

This is k.Rambabu from

Vijayawada in A.P. Sir Iam bought

home theater but some issue with this

Sound bar.Please replacement sir.This

is my phone number [protected]

Hello, I ordered boat rockerz 550 on your website on 23rd aug 2021 whose order id is 719835 it doesn't show any details on my order when it will arrive, it shows nothing. I have waited for headset 8 days and Now I'm getting email that your order is cancelled. You will get refund within 5-7 working days. They are making a fool to the customer.

The right side of my airdope..am not able to hear also the volume comes very low

Hello, recently i placed order on your website whose order id is 744417 it doesn't show any details on my order when it will arrive, it shows nothing...please help and show the right detail of my order

From past 2 weeks sun woofer suddenly not working. I was raise the complaint before a week and the service person visited my house then just take a pic and said as has to replace the board wait for 2 days ur board gets replaced. But untill now there is no response. What I have to do?

I want door to door service but I can't I showing to go to service station and my age is 14 yrs and from home it's 20 km and my age is only 14 I can't go

[protected]

My friends gifted me a boAt eardopes 621 but when i open the new package the right side hinges has been defective. If i visit the service store they tell its physical damage rather its defective piece.

Dear I have purchased airdopes 131 in Flipkart, right Airdooes is not working ( battery low) Mic not working properly
Purchase

Anurag Verma
[protected]

Few time ago i changed my boat airdrops 171 by boat service center online which token id is 2286157.
But I received a single wire earphone by your courier partner which was not my product then i again complaint in your company but I haven’t any replacement of it. But my shipment status show’s delivered but I haven’t any product please help me and give me my real product please.

I bought a Bluetooth of boat airdopes 281 pro from Amazon on 1st july and in 10th August the product stopped working its not getting charge and the battery is getting low in every single hour they claim that the battery power is 32 hours as my product was in warranty i asked a replacement they ask me to register on their website i logged they give me tha service centre address i went the centre was closed and no one is responding then again i called on their customers care they ask me to mail on some email address and ask for doorstep replacement its been 25 days they just say we have escalated your complaint yiu will get revert almost 15 mails i had mailed them and yesterday they are asking me to again register a complaint please help me out 2000 isnt a small amount i want a replacement because my product is in warranty

Boat Rocks 335 Replace in v care Thane but this order is not track. Language problem. I not english language talk.

Our street light is not working last 15 days and we have complaint every where but no one is responding.