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boAt reviews & complaints page 168

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P
prachis007
May 27, 2021
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My headphone speaker are not working, invoice is attached with the mail, please resolve my query as soon as possible.invoice number:; OD[protected]
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    Nikhil231
    May 27, 2021
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    This page. https://support.boat-lifestyle.com/complaintregistration
    Not accept my complaint .it's say page moved permanently to a new address or it raise another issue invoice failed to upload then again I upload invoice again it raise same issue .
    How can I claim my boat Rockerz 400 black warranty how can I solve my issue
    I bought boat rockerz 400 from ShopClues. My boat Rockerz 400 not getting power one till I charged them last time for 2 hours. My boat rockerz 400 working with aux cable but not working with Bluetooth. Please solve my issue as soon as possible
    Thanx
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      ram bhajan bhutra
      May 26, 2021
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      I ordered boat rockerzz 330 from the official website . there i did not create any account, just selected te product and easily get to the checkout and there provide the delievery address gmail and mobile number . It doesnot require any account to be created so i proceed to checkout and payment was debited but there is no update in the order status . please either give me the product or return the money .
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        Sneha Lolge
        May 26, 2021
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        I have placed my order on 15 th May 2021 from boat's official website..it's been ### 10 days I have been calling this number [protected]..the executives at boat just say you will receive a call from the executive in 48 hrs but I didn't receive any..I have been continuously calling this number but I am not getting any help..neither am I able to initiate refund not able to track my order. I suggest don't order boat products from their site..it's a scam.. pathetic service executives and services provided are even more worse.. highly disappointed with boat
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          Nitesh391089
          May 26, 2021
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          Address: PRAKASH Conputers baheri

          Mere payment ko 14 days ho gye but payment refund nhi hua 355928 order id
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            Kushagra shukla12
            May 26, 2021
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            Address: 111A/70 ashok nagar kanpur

            Myself kushagra shukla, i gave my boat airdopes 461 for replacement under warranty period, but there is no message from there side about my airdopes . Can u please help me
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              S
              Shekhar Khot
              May 26, 2021
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              Website: Www.support.boat-lifestyle.com

              My boat Airdopes381 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 22 days, i found that the product has been wh handover but i haven't received my earphones!!!
              I want my earphones back.
              Today 22 days complete write my compain
              Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do

              ticket number 2332803
              Awb number[protected]
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                Shekhar Khot
                May 26, 2021
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                My boat Airdopes381 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 15 days, i found that the product has been wh handover but i haven't received my earphones!!!
                I want my earphones back.
                Today 21 days complete write my compain
                Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do

                ticket number 2332803
                Awb number[protected]
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                  Irshad Jani
                  May 26, 2021
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                  I have bought the red basshead wired earphones. It has 1 year warranty. the problem is that, earphones are just receiving the audio not transmitting. I request repair for this product as soon as possible. If not refund my money. I have attached the invoice below
                  boAt customer support has been notified about the posted complaint.
                  My Name is Anami Thakkar [protected]

                  Still 15 days gone

                  Waybill No [protected]
                  Pickup Date 31 May 2021
                  From Baroda
                  To Padagha
                  Status Shipment Delivered
                  Date of Delivery 01 Jun 2021
                  Time of Delivery 14:53
                  Recipient Company Seal
                  Reference No 2417862
                  Dear Boat Team,

                  My Name is Anami Thakkar [protected]

                  Still 15 days gone, I am not getting my earphone back 15 days goes already no one can call, seriously very disappointed form service, never suggest to anyone to buy boat, , Please resolve if possible ASAP

                  Waybill No [protected]
                  Pickup Date 31 May 2021
                  From Baroda
                  To Padagha
                  Status Shipment Delivered
                  Date of Delivery 01 Jun 2021
                  Time of Delivery 14:53
                  Recipient Company Seal
                  Reference No 2417862
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                    Bhavv2201
                    May 26, 2021
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                    Dear sir
                    In reference to my service request number 2329609, it is to intimate that the pick up has been done by your courier partner on 07.05.2021 at 14:00 PM. But i have received a email from your side that our courier partner has cancelled your pickup. although he has already picked up the product. I am emailing you continuously for the confirmation of my product pickup but you are not replying anymore.
                    Please look into this matter asap.
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                      Ved2014
                      May 26, 2021
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                      Dear sir
                      In reference to my service request number 2394020 it is to intimate that the pick up has been done by your courier partner (mobile number [protected]) on 24.05.2021 at 17:00 PM. But i have received a email form your side that our courier partner has cancelled your pickup at 17:31 from you. although he has already picked the product. I am emailing you continuesly for the confirmation of my product pickup but you are not replying anymore.
                      Kindly confirm me the same at earliest as no any receiving i have got by you pick up agent.

                      Regards
                      Pradeep Kumar soni
                      274 K K PURI COLONY
                      Sipri bazar Jhansi 284003
                      Mobile : [protected]
                      boAt customer support has been notified about the posted complaint.
                      What is going on till now? Neither I recieved my product after replacement nor any type of info i have been coveyed till now even after many emails i have been sending to you continuesly and calling the service center frequently.
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                        Rushabhp
                        May 26, 2021
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                        Address: Pin code 400080

                        My boat Bassheads 228 one side wired head phone stopped working suddenly. I am unable to log complaint on website it is redirect to service center and near by service center seems to be closed . And customer service executive ask to send email but no response after 1 month on email. Its under warranty seems that they are buying time so warranty get lapsed.
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                          sakshidave123
                          May 25, 2021
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                          Address: Flat 210 Tirupati Residency, Tirupati Nagar, Bamswara, Rajasthan- 327001

                          Dear boat Rockers company my wireless earphone's one side is not working and the earphones are in warranty period. I have purchased it from Flipkart and they tried to resolve but they have given number that is coming busy. Please try to resolve it at the earliest.
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                            B
                            Baber Nizam
                            from Mumbai, Maharashtra
                            May 25, 2021
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                            Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India
                            Website: support.boat-lifestyle.com/?ticket_no=2337648

                            I have complained for my neck band and it was under warranty. Neck band has picked up by blue dart for replacement as well as repair. On 8 may 2021. But till now compmay hasn't update anything about my neck band. What happened about my complain no 2337648 dated 8th may 2021. I query may time on customer care of boat but they are replying that " we will revert back after 48 hours.
                            boAt customer support has been notified about the posted complaint.
                            [protected] pls track this
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                              Ronak Jadav
                              May 25, 2021
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                              Address: Bhiwandi, RTO, Mumbai, Maharashtra

                              I have bought boat eardopes 121v2. But after some months it was not working properly. So I claimed warranty and sent it to company.
                              And from there, I was eligible for replacement ! But now, even after 1 month the product is not delivered. Very bad policy ! I can't believe that such a GREAT COMPany can do this ###. Very bad Service From Boat.
                              So, I just want my Eardopes back asap!
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                                Aravind D
                                May 25, 2021
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                                Address: Kochuparambil house,near karothukunnu temple, muppathadam p.o, Pin:683110

                                I have handed the airdope which is not working to deliver boy 5days before. I have already registered a complaint since one of my airdope is not working.it have warranty.i haven't received the item yet. I have enquired through mail but no one is responding. I want to know when will I get the product back.
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                                  Anand@1977
                                  May 25, 2021
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                                  I have ordered neckband phone and headphone on 22nd may 2021at 4:30, but unfortunately the order didn't captured by you but ₹ 1698 have been deducted from my account and credited to IMAGINE MARKETING PR .
                                  Please process and refund my money as soon as possible.
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                                    SSahill
                                    May 25, 2021
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                                    Address: Boat ( IMAGINE MARKETING INDIA PVT. LTD. )

                                    I bought Boat Rockerz 235v2 earphones. And after some months the right side earbud started making problem and it has stopped working. My product was on warranty period, so I decided to claim warranty for the same. So, I was registering my complain in the boAt (IMAGINE MARKETING INDIA PVT. LTD.) website, but there the form for complain was not displaying, there was Service Centre Address displaying. So, In this corona virus period, I cannot visit to Boat Service Centre because of this deadly disease and corona curfew was also going on. So, I called Boat Customer Care Service for the solution. So, Customer care suggested me to write email on [protected]@imaginemarketingindia.com for the problem and mention your address and Product invoice and wait for 7 days for the reply. So, I mailed to the same email address told by Boat customer care and followed his process on 9th MAY'21. I waited till 19th MAY'21 and there was no reply till the time. So, I contacted Boat Customer Care for no reply issue, he asked me details and said that he had registered complain for the same and told me to wait for 2-3days for the same. But Today, i.e. 25th MAY'21, I called again for the problem to Customer Care for the issue, he suggested to me email again for the issue and wait for the reply. I don't think that they will reply to me for the problem. BoAT After Sales Service is not good I got to know now. They do not reply to customer for the service.
                                    My product has not been replaced till now.
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                                      Vinod Ramachandra
                                      May 25, 2021
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                                      I have ordered a Boat Rokerz 335 on 21st May 2021 through Boat official Website and paid online.

                                      I want to cancel the order since 21st May but not able to see the option under Manage Order. Called the customer care and they told me to write a mail to [protected]@imaginemarketingindia.com by there is no repose.

                                      Pathetic service from Boat. There is no Customer care details mentioned on the website, which is a very basic information.
                                      Order No - 389522
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                                        M.s yadav
                                        May 24, 2021
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                                        Address: House no 447 Shahabad mohammadpur

                                        Bluetooth boat 239 is not working properly and not charging
                                        boAt customer support has been notified about the posted complaint.
                                        May 24, 2021
                                        Updated by M.s yadav
                                        Please help me
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