boAt Complaints & Reviews

I have try to place an order on 11th may 2021 from boat official site, The product was Boat Rockers 335 @1249 payed through paytm payments banking via Net banking.

When I called the customer service on 12th may they told me “Amount will be refunded in 7 to 15 days” still completing 15 days I didn't get my refund & propper update about this.

please intiate refund faster, this is not my mistake

Payment details from bank side:-

Bank Reference No :(I mailed to boat)

Please check my mail from this id
Email Id:-akhil[protected]@gmail.com

I have try to place an order on 11th may 2021 from boat official site, The product was Boat Rockers 335 @1249 payed through paytm payments banking via Net banking.

When I called the customer service on 12th may they told me “Amount will be refunded in 7 to 15 days” still completing 15 days I didn't get my refund & propper update about this.

please intiate refund faster, this is not my mistake

Payment details from bank side:-

Bank Reference No :(I mailed to boat)

Please check my mail from this id
Email Id:-akhil[protected]@gmail.com

I ordered boat rockerz 330 on 27th may. It has been 4 days still my order is not dispatched also not getting any response from support...
I regret Why did i choose boat very bad experience 😏😏😏

My earphones have been picked up by bluedart on 20th may with way bill number [protected]. And has been reached to its destination but boat is not showing any kind o[censored]pdate they are asking for ackowledgement slip i have not got any kind of slip but i have a proof that my item has been delivered i even talked to boat executive but they are not helping me bliedart executive even told me to solve my problem but nothing has happened. I will file a complaint in consumer court i dont have any option left

1499, I paid for boat bluetooth headphone .i didn't receive any order confirmation messages.but my money deducted from my account.plz kindly do the needful.or kindly refund my money

I've ordered my boat rockerz 330 on 26th may 2021 and the product is not yet shipped and not delivered to me till date and there is no option to cancel the order in maasge order section.
So i want to cancel my order asap and want refund back fast

Order ID:- 405386

I have purchased boat avantebar 1550 model, super product bass booster in this price range, purchased on 28/10/2020 after 4 months o[censored]sage suddenly stopped working HDMI and other ports are nit not working and bass also very low. I have logged 1st complaint on 28/03/2021 logged so many complaints, service center called me arrange engineer but still now not resolved my issue. I have requested to replace of refund, both also not done.
My ticket nos 2192877, 2425858,
EG district, AP not having service center to visit. Pls help to get my warranty support from boat.
I trusted but failed... Hope better it tomorrow

Sir, I purchased a boat Strom smart watch and since starting there is Bluetooth connectivity problem I raise a issue in flipkart but they didn't help, kindly replace this product
Seller name - tech connect retail Pvt Ltd
Gst no - 27AAICAA872D1ZO
Invoice no - FAF07Z[protected]

I have not received my product which was purchased on 15th May. Order number is 364658

I ordred a boat headphone now i am unable to login as it is showing wrong password after this when i click on forgot password it tell me to enter code sent on mail but there is no mail i had tried it like 100 times but no response to mail
now i want to return my boat headphone as i am facing some issues with this but i coudnot do so
i had ordered from [protected]@GMAIL.COM
phone number is [protected]
please resolve this issue ASAP

My ticket no is 1147974
n it almost been more than a year and i have not received the product yet. the pick up is done but i do think due to lackness of good servies i havent it yet so how you are gonna regain your valuable customer trust. please i do need my product till this week or i am. gonna make a video related your services on my youtube channel. kindly take strict action this quire or i am gonna sue you with all these complains for fraud
i have send enough mails to you an i have taken screenshots of it
thank you

One bud is not pairing if we pair.

NOT SWITCHING ON, replacement asap
I ORDERED on 15th of may but recieved the package after 14 days only 29th may, I could at least accept that because of the current COVID restrictions, BUT THE real shock was after that THE HEADPHONE WAS NOT WORKING, NOT EVEN SWITCHING ON OR CHARGING, I RAISED A EXCHANGE /return THE PRODUCT, Now I don’t know how many more weeks I have to wait for their fault.my money wasted, I ordered to use it for online classes now couldn’t use headphone when needed the most. NO USE. IN HAVING AFFORDABLE PRODUCTS, have to address customer issues at the earliest . I don’t know when I will get it back, but It is going to affect me very badly now . NO use after getting the product after one or two months after orderIGN.

I have purchased a headphone ( boAt Airdopes 281, Bluetooth truly wireless Earbuds with Mic) on 13.03.2021 worth of Rs. 1799/- by Amazon and it is delivered on 17.03.2021 in my Address at C/o Bank of Baroda, Gumia Branch, Gumia, Distt Bokaro, Jharkhand-829111. Since one month I am facing that left ear of earbud is not working. I have made complaint about the fact with customer care of boAt and they replied me to make complaint to the website of boAt for the replacement of the product. Kindly look in the matter and replace/change the above product at the earliest.

The product was already opened I ordered three things the first product was registered for return but the complaint was abolished by the delivery guy and second product was
Already opened it had a mask in it but the mask was already opened in this state the product like a sensitive mask was opened and used i want a refund

Hey. My order no. Is #388641 and it’s been so long but still my order is not dispatch been waiting for so long. Ordering direct from boAt website was a bad idea.

Hi,

I order earphones on the 15th of May but it is 2 weeks now and I still haven't received the product. I have received the free mask which the company provides but I don't want it and happy to return it. I have been calling the customer service but get the same answer to wait 24 hours or 48 hours and that I will get a call from the team but I'm still waiting for the call. The delivery status is showing RTO but the lazy Boat team is not bothered to call and update me on it.

Each time the team says your product is safe with us. I don't want it to be safe with you! I want the product in my hand! I called them again today and they now expect me to wait till next Tuesday! If you can't deliver the product then initiate the refund right now on very high priority.

This is a waste of my time and my energy! One of the worst services I've ever experienced.

My order number is 366661. Kindly take back your free mask and initiate the refund of my priority product.

Thank you

I had cancelled a boAt accessories on 13May2021 for which refund was to be completed by 7working days as mentioned. Later when I tried contacting customer service executive told me it takes 10days and today (28May2021) after 15days the customer service executive says its 30 days process. Its a worst experience overall. Feels no trust in this brand. I request for my refund soon.

Order ID -360742

I applied for claiming my warranty on Boats Airdopes 441pro, on 4th May I received one message from blue dart that they will collect the product from me on 4th and I gave them the product . Since than I'm tracking my product .

They gave me a waybill number . Now when I'm checking my product on your website, there isn't any updates from your side since 4th May .
The link is not working.

When I checked with blue dart, it's showing that the product has been delivered on 7th May .

It's been more than your expected resolution time, still no update . I've called your customer service, there also no response . I wrote email to which I got automatic reply.

Claiming warranty on a defective product product shouldn't be this hard.

I know situations aren't well right now but atleast give me some updates please.

I'm a student and I need my earphones . Kindly understand 🙏.

I had filed a complaint about a boat earphone (boAt Bassheads 100 in Ear Wired Earphones with Mic(Black)
Amazon's) which i bought on amazon,
And it was collected by courier partner on 11th may 2021. After that i didn't got any reply for them. I again sent mail two times that why i haven't got any updates, but still no reply from boat.