boAt Complaints & Reviews

Dear sir
In reference to my service request number 2329609, it is to intimate that the pick up has been done by your courier partner on 07.05.2021 at 14:00 PM. But i have received a email from your side that our courier partner has cancelled your pickup. although he has already picked up the product. I am emailing you continuously for the confirmation of my product pickup but you are not replying anymore.
Please look into this matter asap.

Dear sir
In reference to my service request number 2394020 it is to intimate that the pick up has been done by your courier partner (mobile number [protected]) on 24.05.2021 at 17:00 PM. But i have received a email form your side that our courier partner has cancelled your pickup at 17:31 from you. although he has already picked the product. I am emailing you continuesly for the confirmation of my product pickup but you are not replying anymore.
Kindly confirm me the same at earliest as no any receiving i have got by you pick up agent.

Regards
Pradeep Kumar soni
274 K K PURI COLONY
Sipri bazar Jhansi 284003
Mobile : [protected]

My boat Bassheads 228 one side wired head phone stopped working suddenly. I am unable to log complaint on website it is redirect to service center and near by service center seems to be closed . And customer service executive ask to send email but no response after 1 month on email. Its under warranty seems that they are buying time so warranty get lapsed.

Dear boat Rockers company my wireless earphone's one side is not working and the earphones are in warranty period. I have purchased it from Flipkart and they tried to resolve but they have given number that is coming busy. Please try to resolve it at the earliest.

I have complained for my neck band and it was under warranty. Neck band has picked up by blue dart for replacement as well as repair. On 8 may 2021. But till now compmay hasn't update anything about my neck band. What happened about my complain no 2337648 dated 8th may 2021. I query may time on customer care of boat but they are replying that " we will revert back after 48 hours.

I have bought boat eardopes 121v2. But after some months it was not working properly. So I claimed warranty and sent it to company.
And from there, I was eligible for replacement ! But now, even after 1 month the product is not delivered. Very bad policy ! I can't believe that such a GREAT COMPany can do this ###. Very bad Service From Boat.
So, I just want my Eardopes back asap!

I have handed the airdope which is not working to deliver boy 5days before. I have already registered a complaint since one of my airdope is not working.it have warranty.i haven't received the item yet. I have enquired through mail but no one is responding. I want to know when will I get the product back.

I have ordered neckband phone and headphone on 22nd may 2021at 4:30, but unfortunately the order didn't captured by you but ₹ 1698 have been deducted from my account and credited to IMAGINE MARKETING PR .
Please process and refund my money as soon as possible.

I bought Boat Rockerz 235v2 earphones. And after some months the right side earbud started making problem and it has stopped working. My product was on warranty period, so I decided to claim warranty for the same. So, I was registering my complain in the boAt (IMAGINE MARKETING INDIA PVT. LTD.) website, but there the form for complain was not displaying, there was Service Centre Address displaying. So, In this corona virus period, I cannot visit to Boat Service Centre because of this deadly disease and corona curfew was also going on. So, I called Boat Customer Care Service for the solution. So, Customer care suggested me to write email on [protected]@imaginemarketingindia.com for the problem and mention your address and Product invoice and wait for 7 days for the reply. So, I mailed to the same email address told by Boat customer care and followed his process on 9th MAY'21. I waited till 19th MAY'21 and there was no reply till the time. So, I contacted Boat Customer Care for no reply issue, he asked me details and said that he had registered complain for the same and told me to wait for 2-3days for the same. But Today, i.e. 25th MAY'21, I called again for the problem to Customer Care for the issue, he suggested to me email again for the issue and wait for the reply. I don't think that they will reply to me for the problem. BoAT After Sales Service is not good I got to know now. They do not reply to customer for the service.
My product has not been replaced till now.

I have ordered a Boat Rokerz 335 on 21st May 2021 through Boat official Website and paid online.

I want to cancel the order since 21st May but not able to see the option under Manage Order. Called the customer care and they told me to write a mail to [protected]@imaginemarketingindia.com by there is no repose.

Pathetic service from Boat. There is no Customer care details mentioned on the website, which is a very basic information.
Order No - 389522

Bluetooth boat 239 is not working properly and not charging

I ordered the the neckband on 13th may. My Order number is 357730 and I canceled it on 16th May. And they claim that I will get refund in 5-7 business days. But till now no money has refunded. Please help me in this issue

My boat bassheads 220 blue was not working but was still in warranty. So I raised my complaint on 9th of April 2021 with boat customer service, they attended my complaint and sent a delivery boy on just next day i.e. 10 April 2021 from expressbees for collecting my earphones. After continuously tracking the earphone I found replacement has been issued on 5 th of May and last status is showing WH HANDOVER on 10 of may. Today 24 may 2021 still I didn't get back my earphone. I have called customer care but they disconnected my calls without giving any answer. I'm attaching my conversation with customer care executives.
I want my earphones back😠😠😠
Please help now you only can do something about this. I was patiently waiting from 1 and half month just because of pandemic but as far as I know ecommerce is open now and it's been enough days to resolve my issue and they are not giving any response.
Ticket number- 2238144
Tracking number[protected]

My product was picked up on first pickup date set by boat but it wasn't confirmed by boat and they sent again for picking up my product. I checked with delivery pickup guy and he too confirmed that profuct was pickedup and sent to required address. Boat is neither replying to my mails nor picking up customer calls from past 15 days

My bass head 220 earphone is in warranty period but now a days it not supported properly and voice is not clear.and i complained to customer care site but it not supported all contect number is unreachable.and warranty period date only 30may2021 what can i do

DEAR SIR
I bought aidops 131 through flipcard order No 0D[protected] and invoice No. FAFQ8F[protected] Date of purchage 16 Jan 2021.
One Ear burd are not working after one month seond one low power bakup its give backup all most 10 minut. I am trying to contact your Mumbai CST boat service sentre last month but your service centre closed last few month. I want to replace or repair my Ear buds as soon as possible becouse its very usefull for me now days.
Its kindely rquested you. Please provide approproate solution.

Regards

Dear Team


I was Purchase earphones Boat Offical site: https://www.boat-lifestyle.com/

I was order placed 07/05/2021 . order no is :344516
I have Facing issue with boat rockers 235 v2 Bluetooth earphones
issue is connectivity late pickup calls & more vibrate . I want to return the earphones

I want to refund my product cost. Please find the Attachment of invoice of earphones

Regards

Sagar D. Bhambere

Mobile no:[protected]

My boat Airdopes is not working i am facing calling problem

When I'm replacing before I have check product serial number and after replacement of product serial number on product is not visible their ... how can I trust on boat this is original product or Not and packaging is also not proper ...I will try to contact on customer support but error occurred.. please register my complaint and my original boat packing Bluetooth speaker boat 360 box want me as early as possible...

Order id-315453.I have ordered boat airdopes 402 from boat com. The product which I have received is not working. It seems I have received defective product.

It's been more than 20 days that I have sent an email to boat customer care but it seems there is no one who can assist. Also I called boat customer care multiple times but no response from their end.. I have received defective product and there is one one who can help.My money got waste This is totally fraud.