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Updated: Mar 2, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 256

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D
deepesh yadav.
Jul 11, 2020
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One side of wireless headphone was not working properly, so i raised complaint on 13 june 2020 and product is picked on 18 june 2020, after tracking my shipment it shows whhandover on 27 june 6:21 pm. Now 12 july 2020, its been 28 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1177930
boAt customer support has been notified about the posted complaint.
Aug 16, 2020
Updated by deepesh yadav. 2 mahine ho gye h na toh koi contact ho pa rha h aur na waps aaya h mera headphone
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    ekta sehgal
    Jul 11, 2020
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    My ticket no. Is 1188677 and its showing a msg from 3rd july that my product is dispatching soon but now its been 11 july and its not been dispatched yed i want that product urgently pls help me
    boAt customer support has been notified about the posted complaint.
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      S
      saurya singh
      Jul 11, 2020
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      Address: Mumbai, Maharashtra
      Website: www.boat.com

      Sir i give my earphone fir replacement on 27 they give me a ticket no which is 1128480... It was picked up on 3rd of june sir not it's more then 1 month and i haven't received any mail from boat nd no idea what they are doing with it sir please do something i need my earphone back i can't afford another one please give it to me as soon as possible i want it immediately they told me it will take more then 15 day but now it's too late i need it sir please do something my earphone is handel to whhandover on 16th of june in mumbai till now i haven't got any updates about that
      Jul 20, 2020
      Complaint marked as Resolved 
      How much time I have to give you details?
      boAt customer support has been notified about the posted complaint.
      Jul 17, 2020
      Updated by saurya singh       Still haven't received any response
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        J
        Jigar Joshi 04
        Jul 11, 2020
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        Address: N-35/S-4/3-1-1, Swami Vivekanad Nagar, Opposite Aadhar Medical ,Cidco, Nashik

        My ticket number is 1194247.
        I have emailed several time to the customer care of boat but i have got no reply.
        I have tried to contact them but the ydon't pick up the call.
        I want my headphones to be delivered soon.
        Please help me out.
        boAt customer support has been notified about the posted complaint.
        Jul 14, 2020
        Updated by Jigar Joshi 04         Still no response from you guys.
        Please contact me as soon as you can.
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          V
          venumounica
          Jul 11, 2020
          Resolved
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          Resolved

          I've ordered boat bassheads 100 in www.boat-lifestyle.com website for rs.399/- with order number #22988 and made payment through razor pay portal.

          As per the delivery policy i should get the order within 7-10 business days and the tracking number details should be sent to me once the product dispatched from warehouse. Till now i haven't received my product and tracking details. I've sent many mails mentioning my issue to [protected]@imaginemarketingindia.com and received no response from the team. I tried calling to the customer care number [protected] and the number is not working. Please look into this issue asap
          Jul 16, 2020
          Complaint marked as Resolved 
          without giving any prior information they only raised new order request for my order
          boAt customer support has been notified about the posted complaint.
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            M
            MILAN VINOD
            Jul 11, 2020
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            I had buyed a boat rockerz 380 wireless headphone on 19/5/2020.
            After using it for two weeks it was not working properly.
            So i registered a com plaint in the website of imagine marketing private limited. They approved my complaints with ticket number 1182423. And i got the conformation e - mail also. The product was picked up by delhivery private limited. After two weeks i got an email conforming that the product has been recived in the service center. The i have not recived any mail from them. It has been one month and i have not recived the product. Helpline number of imagine marketing pvt is not working since last one month.
            boAt customer support has been notified about the posted complaint.
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              Q
              qadirjames
              from Delhi, Delhi
              Jul 11, 2020
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              Dear boat,
              This is in continuation to the aforementioned many emails and calls. With deep regrets it is to inform you that the organization seems to have lost all the ethics and courtesy

              It has been more than 2 month of my product pickup but still i have not received any replacement unit.
              Ticket no 1186469
              boAt customer support has been notified about the posted complaint.
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                V
                venumounica
                Jul 10, 2020
                Resolved
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                Resolved

                I've ordered boAt bassheads 100 in www.boat-lifestyle.com website on[protected] for Rs.399/- with order number #22988 and made payment through razor pay portal.

                As per the delivery policy I should get the order within 7-10 business days and the tracking number details should be sent to me once the product dispatched from warehouse. Till now i haven't received my product and tracking details. I've sent many mails mentioning my issue to [protected]@imaginemarketingindia.com and received no response from the team. I tried calling to the customer care number [protected] and the number is not working. Please look into this issue ASA
                Jul 16, 2020
                Complaint marked as Resolved 
                without giving any prior information they only raised new order request for my order
                boAt customer support has been notified about the posted complaint.
                Jul 11, 2020
                Updated by venumounica                 Can any one pls look into this issue
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                  S
                  Shradhaf
                  Jul 10, 2020
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                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

                  I have not received my earphones yet which i was given for replacement, even though it was picked up 10th june 2020.
                  They are not even picking the calls nor replying to emails from customer care.
                  My ticket id is 1169622
                  boAt customer support has been notified about the posted complaint.
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                    P
                    Prince prudhvi
                    Jul 10, 2020
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                    My tictket number is 1219313
                    My pick up oder ki complete while checking my shipment track id it shows delivered but didn't any mali from yours my track id[protected]
                    boAt customer support has been notified about the posted complaint.
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                      R
                      Rajesh bharath
                      Jul 10, 2020
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                      Address: 8-3-291/1/a ramachandrapur colony, Road no:14

                      Still now airdopes not yet delivered
                      boAt customer support has been notified about the posted complaint.
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                        K
                        Keyur004
                        Jul 10, 2020
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                        Address: Mumbai

                        My boat rockerz 235v2 headphones stopped working properly and i applied for a replacement. They collected the product 30 days ago and still haven't notified me about whether i will be getting a replacement or not. The product is still under warranty as i had purchased it less than 5 months ago. When i call customer care, i get a message saying "we're sorry that we couldn't answer your call. We'll get back to you shortly." but they never call back. I've been trying to contact customer care for the past 5 days.
                        I have also mailed to support mail domain.
                        Still i did not get any feedback from them.
                        Contact details: [protected]
                        Ticket number: 1196341 & 12386
                        boAt customer support has been notified about the posted complaint.
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                          H
                          Harshal jagtap
                          Jul 10, 2020
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                          Address: At post kasara tal shahpur dist thane pin code:-421602

                          My name is harshal jagtap i live in kasara. I buy boat 162 earphone but after we use 2 3 month one side of earphones is off. I face problem about the inconvenience so i request to repair or exchnage my earphone..
                          boAt customer support has been notified about the posted complaint.
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                            G
                            Goswami Ishwar Puri
                            Jul 10, 2020
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                            Address: Baba mansab nagar khajrana indore 452010

                            About earphone range its less then 1 mittre and one side r not working from that day
                            boAt customer support has been notified about the posted complaint.
                            Jul 10, 2020
                            Updated by Goswami Ishwar Puri                             I want return or replace
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                              D
                              DRx Harry Berwal
                              Jul 10, 2020
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                              Address: house no.-43,jawahar nagar,gali no-11,hisar-pin.code-125001

                              I was send boat headphone last month due to one side earphones was damage but till now i haven’t replaced or recived
                              Kindly slove this problem as soon as possible.
                              Ticket no.-1138665
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Shrisha07
                                Jul 10, 2020
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                                I had applied for a replacement of my boat bassheads 225 on 21st may and it has been almost 2 months i haven't received my replacement yet. The tracking status says that the replacement product was issued but i have tried to contact the customer service many times but didn't get any response. Please tell me when will my replacement arrive.
                                boAt customer support has been notified about the posted complaint.
                                Jul 10, 2020
                                Updated by Shrisha07                                 My ticket number is 1113695
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                                  P
                                  prajakta dislay
                                  from Mumbai, Maharashtra
                                  Jul 10, 2020
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                                  I have not received my earphones yet which i had given for replacement, they are not even picking the calls nor replying to emails. My ticket id is 1143414
                                  boAt customer support has been notified about the posted complaint.
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                                    Z
                                    Zaid Shahid
                                    Jul 10, 2020
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                                    After a week or two using the earphones i came to know while playing a game that the mic attached to it was malfunction. So i claimed a replacement. The company has taken the product back but not given the replacement product yet?
                                    boAt customer support has been notified about the posted complaint.
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                                      R
                                      Raj Nitin Thakur
                                      Jul 9, 2020
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                                      My boat rockerz bluetooth headset's one side is not working. It is in the warranty period. I request you to kindly replace it with new one.
                                      boAt customer support has been notified about the posted complaint.
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                                        S
                                        sai malladi
                                        Jul 9, 2020
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                                        I've ordered boAt airdopes 441 in www.boat-lifestyle.com website on[protected] for Rs.2499/- with order number #19517 and made payment through razor pay portal with payment id pay_F6nVAhzrlNdZY0.

                                        As per the delivery policy I should get the order within 7-10 business days and the tracking number details should be sent to me once the product dispatched from warehouse. Till now i haven't received my product and tracking details. I've sent many mails mentioning my issue to [protected]@imaginemarketingindia.com and received no response from the team. I tried calling to the customer care number [protected] and the number is not working. Please look into this issue ASAP.
                                        boAt customer support has been notified about the posted complaint.
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