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Updated: Apr 8, 2026
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R
Ramsays17
Jul 17, 2020
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I have posted a complaint on replacement for boAt rockerz 255 and my ticket no. is[protected], my request was approved on June 30 and I returned the product on July 1. On July 10 the status showed "replacement product issued" and till then I didn't receive any info about the replacement product.It's been 17 days I'm starting to get worried about the product . Please give me some info about of the replacement. I tried raising a complaint through mail to [protected]@imaginemarketingindia.com as per your website and they just closed the complaint without any info. It would be helpful if I could get some info about the product delivery.
boAt customer support has been notified about the posted complaint.
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I am having the same issue regarding product replacement.
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Ramsays17's [Complaint's author] reply, Jul 18, 2020
Make a complaint like I did
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    N
    Naman Ojha
    from Jaipur, Rajasthan
    Jul 17, 2020
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    I have already registered a complain on the boat website but yet I get no response from the boat customer care people. I call on the customer care number more than 50 times but nobody is receiving my call or giving me a call back again. As my ear phone are in warranty and they are taking kind of responsibility from there end. I also drop so many email also but no response from there end. Please do the needful. Boat customer care is the worst customer service I have ever seen in my life.
    boAt customer support has been notified about the posted complaint.
    Jul 17, 2020
    Updated by Naman Ojha     Register boat complaint ticket number is 1205124
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      K
      kanhiya mahajan
      Jul 17, 2020
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      My ticket no is 1119154.
      I returned my product on 30 may.Today is 17 july still no response from boat.i am very disappointed with their service. Please help me in this regard
      boAt customer support has been notified about the posted complaint.
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        S
        Surbiv@
        Jul 17, 2020
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        I have made a complain for my boat rockerz one side not working product was picked for replacement but replacement has not been dilivered product was purchased on 14 Nov 2019 on 28 may 2020
        Product price 1499 .

        Courier service says to contact client it's has already been 2 month for complain now there is no response from boat
        boAt customer support has been notified about the posted complaint.
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          A
          Arjun1724
          Jul 16, 2020
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          Address: Mumbai

          This is regarding my ticket no.[protected]
          I had issued a replacement for my boat wireless airdopes 441.
          On 3rd july i got the message from boat that my product will be dispatched soon in 4 days but it's been more than 13 days my ticket status has not been updated yet.
          I want my headphones back asap.
          boAt customer support has been notified about the posted complaint.
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            S
            suraj prakash bayadwal
            Jul 16, 2020
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            Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063)
            Website: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063)

            My boat buletooth earphones are picked on 4th july 2020 and they are not arrived yet. Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra this as shipment status and estimated delivery is 7th july 2020. My ticket number is 1247290. Kindly look at this complaint as it has been too long.
            And customer care number is going busy always no one is picking call.
            Plz help sir
            Guide me when i will get my product.
            boAt customer support has been notified about the posted complaint.
            Jul 16, 2020
            Updated by suraj prakash bayadwal             My product is boat rockerz 255f
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              A
              Ajain156
              Jul 16, 2020
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              Sent boat headphone for replacement on 5th june and it's been 40 they haven't replied. I want to know when i can expect my headphones back.
              boAt customer support has been notified about the posted complaint.
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              My ticket number is 1128813
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                K
                karanpanchal
                Jul 16, 2020
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                At the customer site it shows that replacement product dispatching soon and its been 3 weeks nothing happens. I need the replacement as soon as possible
                boAt customer support has been notified about the posted complaint.
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                  Ajain156
                  Jul 16, 2020
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                  I had sent my boat rockerz 255f to the service centre for fix as it's one end was not working, i had sent it on 5th june and from then onwards they haven't reply to any mail and calls, it is really pathetic service from boat, today it is 16 july it has been 40 days, it is really pathetic. Please look into my issue, my ticket number is 1128813
                  boAt customer support has been notified about the posted complaint.
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                    M
                    Manoja kumar Mallik
                    Jul 16, 2020
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                    Address: BHIWANDI/LH1, BHIWANDI, MAHARASHTRA

                    Due to not functioning of one side speaker of my boat headphone which was purchased from amazon. So that i had raised a warranty complaint in this regard vide tickets no.1225332.
                    When i track status of my complaint on my boat headphone then it showing whhandover and also showing that delivered in current status. But i didn't get my boat headphone till now.
                    boAt customer support has been notified about the posted complaint.
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                    Oneside speaker not working.so I raised a complaint on 27.06.2020.but till now my earphone not delivered.
                    Ticket no.1225332
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                      R
                      Rahulkmr8877
                      Jul 16, 2020
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                      Address: Ashwani Kumar, Ashwani Communication # Office-23, 10/54, BD Chambers, D.B. Gupta Road, Near Vijay Sales, Karol Bagh, New Delhi (110005)

                      I have called so many times to boat customer service but they didn't take any call. They had took my boat rokerz 255 at 19th of march but didn't give me replacement product. My ticket number is 1043857. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 4 months are over and my product is still not received.
                      And now they are also not receiving the call.
                      boAt customer support has been notified about the posted complaint.
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                        R
                        Rahulkmr8877
                        Jul 16, 2020
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                        Address: Ashwani Kumar, Ashwani Communication # Office-23, 10/54, BD Chambers, D.B. Gupta Road, Near Vijay Sales, Karol Bagh, New Delhi (110005)

                        Hey sir,
                        I had an issue on my boat rokkerz earphone in march... I had complained for service and they picked my product on 19th of march.. And i tried many of times to contact the coustmer and they always told me that your product will dispatched today and within one week you will find the product. Therefore it's about to 4 months i didn't find my earphone... Last time i tried to contact the coustmer care they didn't pick any call please help me regarding my issue...
                        boAt customer support has been notified about the posted complaint.
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                          R
                          rtattapure7
                          Jul 16, 2020
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                          Address: Indira Nagar, Ahmedpur

                          Company don't contact me for replace my headphones which are damaged under warranty protected is my complain ticket no. 1286612 in boat company i wish that my consumer complaint will get resolved soon.
                          boAt customer support has been notified about the posted complaint.
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                            S
                            shaiksaleem2k17
                            Jul 16, 2020
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                            They have recieved my product for the replacement of the boat rockerz bluetooth earphones one side was not working.
                            Now they are not responding anything about my product.
                            I had asked for update several times but they are not replying.
                            My ticket number is 1202831.

                            One of the worst company i have ever seen no proper response to the customer about the product they why warranty has been given.
                            boAt customer support has been notified about the posted complaint.
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                              V
                              Vandana987
                              Jul 16, 2020
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                              I complained about my boat product on 21st june 2020 and my faulty unit was picked up by 26 june 2020 and delivered to boat on 8th july. I have not received my replacement yet. From past 10 days it is continuously showing order dispatching soon but not dispatched yet. Please do something regarding this.
                              Ticket no 1203913
                              boAt customer support has been notified about the posted complaint.
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                              Mobile no. [protected]
                              Reply
                              karanpanchal's reply, Jul 16, 2020
                              has your replacement arrived?
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                                A
                                autumnpillar
                                Jul 16, 2020
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                                I claimed the warranty for my boat-rockerz 255. On 10th july i got an update saying replacement product has been issued and is dispatching soon. It's been 6 days since i heard anything back. I have emailed and called them but no one is responding.
                                My ticket no is - 1223965
                                Please help, life without music is boring.
                                boAt customer support has been notified about the posted complaint.
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                                  D
                                  DdoesManga
                                  Jul 16, 2020
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                                  Ticket number :1077345
                                  I had issude for a replacement of my boat rockerzz 261
                                  The reverse pickup was done, and after a few weeks i got a message from boat saying they dispatched my replacement unit and gave me a tracking id on 20 june 2020

                                  When i checked with the courier they are saying they didnt recieve the package,
                                  Boat is not even responding to my mail or not picking up the calls when i try to reach out through thie service number,

                                  I would like to when can i expect the replacement unit to be delivered to me

                                  Please help
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    Apekshit More
                                    Jul 16, 2020
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                                    Address: Pralhad Nagar,Near gujar colony,plot no.127,Bhusawal

                                    Hello sir,
                                    My name is apekshit more. I registered a complaint about my earphone.
                                    I ordered bass heads 220 on 1 march 2020 and after 4 months i. E on 8 july 2020 it's 1 side stop working.
                                    It's my humble request to you to fix my earphone.
                                    Thank you
                                    boAt customer support has been notified about the posted complaint.
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                                      L
                                      Lakshmi Vaishnavi
                                      Jul 16, 2020
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                                      Address: Mumbai

                                      One side of the boat rockerz 255 was not working. So i claimed the warranty as it was under warranty period. I raised the complaint on 29 june and picked up on 30th june. The product reached the service center on 10 julya and after checking they gave status on 11july that replacement dispatching soon but it hasnt reached yet.
                                      They are not responding to calls or emails
                                      Please help to get my earphones as early as possible
                                      My ticket no: 1232039
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Aryan2110
                                        Jul 16, 2020
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                                        My one side of earphone not worked properly so i raised complain against it. They took my earphone 21th june. Today it's 16th july. It's been so long time still no response from boat.
                                        Please help me to get back my earphone.
                                        I want my earphone back. Their customer service number is not working.
                                        My ticket number is 1198745..
                                        Jul 22, 2020
                                        Complaint marked as Resolved 
                                        I received the product in different colour but its ok..
                                        boAt customer support has been notified about the posted complaint.
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                                        samething happened with please let me know to whom i need to ask
                                        Reply
                                        Aryan2110's [Complaint's author] reply, Jul 16, 2020
                                        Sorry ..I don't understand what are you trying to say ..?
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