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boAt Complaints & Reviews

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Updated: Mar 2, 2026
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boAt reviews & complaints page 260

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S
Steve Mathai
Jul 4, 2020
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My left earphone of the boat rockerz 255 has stopped working within 6 months of purchase
Whereas my warranty is still 1 year
Please do the needful
boAt customer support has been notified about the posted complaint.
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    Shubham deo singh
    Jul 4, 2020
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    One side of wirless headphone was not working properly, so i raised complaint on 20 june 2020, and product is picked up 22 june 2020, after tracking my shipment it shows whhandover .
    I did not recieve my product while it showing on your website courier partner [xpressbess] that my product have delivered.
    My ticket no is - 1201149
    And AWB no is[protected]
    Kindly please give me some update related to my query on my gmail
    [protected]@gmail.com
    boAt customer support has been notified about the posted complaint.
    You send email to boat regarding ur complain ...I did same I also contacted them through through instagram ...to which they responded and assured they will send it back as soon as pandemic is over ...finally few days back I got an email from boat that my product is out for delivery ...and finally after a long wait of about 3 months I received new earphones i.e.got my product replaced
    Shubham deo singh's [Complaint's author] reply, Aug 16, 2020
    Thank you arohi kumari jii
    Can i follow you on instagram
    Here is my insta id.
    Shubhamdeosingh200
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      Aditya VAISHU
      Jul 4, 2020
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      Address: Mumbai

      One side of my headphone was not working so I returned it in warranty but it's been a week it says WHHANDOVER and no longer updates are given to me

      Boat basshead 220 (Red)
      Ticket number- 1175978
      boAt customer support has been notified about the posted complaint.
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        S
        Sushant Kumar
        Jul 4, 2020
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        I have returned my boat wireless earphones as it was under warranty period. The return was successful but it has been one month since i did not receive my replacement unit.
        There has been no response from their side either on mail or on calls. I have been a frustrated customer from their service now and it's been high time they should value their customer.
        I want to get updated on my product and want my replacement unit as soon as possible. Please notice this issue and forward this complaint so that they can issue me the product and value thier customers.
        boAt customer support has been notified about the posted complaint.
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          Shiv Vlogs
          Jul 3, 2020
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          I did not get the earphone back till now
          boAt customer support has been notified about the posted complaint.
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            A
            av12_garg
            Jul 3, 2020
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            Address: Mumbai

            Boat — Boat earphones complaint


            My boat earphones was picked on 27 June 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status and estimated delivery is 29 June 2020.My ticket number is 1224129. Kindly resolve my problem asap. Why it is taking so long!!!.
            boAt customer support has been notified about the posted complaint.
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              Satyam Labheriya
              Jul 3, 2020
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              My boat speaker sphinx 2.0 was not working properly, so i register a complaint and they took my product on may 16 2020 for servicing.. I am continuously tracking my product. By given tracking link.. But from 6june there has been no update of it, also customer service person are not receiving my call.. It's been near to 2months i didnt get my product back..

              I want to know where is my product.. Why they are taking so long to return it to me... Also no one picking calls, neither reverting to emails complained... I think they have stolen the product.. There are many similar complaints about them in their site.
              My ticket no. Is 1102081.. I could not find my product detail. Status.
              Please get me it status.
              boAt customer support has been notified about the posted complaint.
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                Satyam Labheriya
                Jul 3, 2020
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                Resolved

                My boat speaker sphinx 2.0 was not working properly, so i register a complaint and they took my product on may 16 2020 for servicing.. I am continuously tracking my product. By given tracking link.. But from 6june there has been no update of it, also customer service person are not receiving my call.. It's been near to 2months i didnt get my product back..

                I want to know where is my product.. Why they are taking so long to return it to me... Also no one picking calls, neither reverting to emails complained... I think they have stolen the product.. There are many similar complaints about them in their site.
                My ticket no. Is 1102081.. I could not find my product detail. Status.
                Please get me it status... Soon...
                Jul 5, 2020
                Complaint marked as Resolved 
                Neither they called me, nor did they reply to my emails .. Also neither customer service personnel receiving phone calls.
                boAt customer support has been notified about the posted complaint.
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                  S
                  Suraj Jha1
                  Jul 3, 2020
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                  Address: Mumbai

                  My ticket no.:- 1151132
                  I have returned my boat rockerz 255 active black to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
                  In mail they said that they Would dispatch with four days. In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
                  Please help me with that return my replacement quickly...
                  boAt customer support has been notified about the posted complaint.
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                    swapnil Bhisale
                    Jul 3, 2020
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                    One side of wireless headphone was not working properly, so i raised complaint on 21 june 2020 and product is picked on 23 june 2020, after tracking my shipment it shows whhandover. Now 3 july 2020, its been 6 days still no update from boat. Customer care not responding for calls and mails.

                    Please help here i want my earphone as early as possible...
                    Ticket no 1203836
                    boAt customer support has been notified about the posted complaint.
                    My Boat earphone was not working properly, so i raised complaint on 29th May 2020 and product is picked on 6th Jun 2020. On 18th Jun it reached Mumbai, and on 24th Jun 2020 the status of my complaint is updated as "Replacement unit Is dispatching soon". But post that there is no update in the status. They are not responding any mails since 1 month, customer care number never get connected as I hav ebeen trying since last 1 month. I have no option left to check the status.
                    Please help. The complaint ID # 1136340

                    Thanks in Advance!!
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                      Prof Amar Bhoge
                      Jul 3, 2020
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                      Boat rokerz 255 headphone left side speker is off not sound
                      boAt customer support has been notified about the posted complaint.
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                        Stuti004
                        Jul 3, 2020
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                        I bought those earphones from Amazon in the month of January 2020. And it stopped working in the month of April 2020. Please replace as fast as possible.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Arohi kumari
                          Jul 3, 2020
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                          Address: Patna

                          I have claimed warranty on my boat basshead 172 wired headset... On june 5 nd pickup was done on june 13 2020. I haven't received my boat earphones yet. My ticket no is:1153477. When will i get my earphones back... Plz reply.. I checked status of my earphones it shows delivered but i have not received it.. I am attaching screenshot of my status with the mail... Kindly help... I want my earphones back...
                          I am continously asking for my product boat 172 wired headset that when i will receive my replacement product boat headset. Ticket was logged on 05
                          06.2020, ticket no was 1153477 also picked this product through xpress bee against awb[protected]. Product was received on service center on date 15 jun 2020, but from 27.06.2020 status is showing replacement product was issued. Could you update the status with courier details so that on my level i can track for same.
                          Because i am totally hopeless with you customer oriented service, kindly update status of my ticket 1153477 asap otherwise i have to escalate this matter with higher authorities.
                          Still i am waiting for my replacement product after 16 days. It is too horrible service.
                          Aug 16, 2020
                          Complaint marked as Resolved 
                          I got my earphones back ...I wrote to boAt on instagram luckily it replied and said due to pandemic issue of delivery is happening...so they assured as soon as things will run smoothly it will deliver it... luckily approx waiting for 3 month I got new earphones back...I mailed them also...
                          boAt customer support has been notified about the posted complaint.
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                            abdul07
                            Jul 3, 2020
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                            Address: New Delhi

                            My data cable was not working properly, so i raised complaint on 09 june 2020 and product is picked on 13 june 2020, after tracking my shipment it shows whhandover from 18 june 6:28 pm. Now 2 july 2020, its been 14 days still no update from boat. Customer care is not responding the calls and mails

                            Please help here i want my data cable as early as possible.
                            Ticket no. Is 1164341
                            boAt customer support has been notified about the posted complaint.
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                              M
                              Manogna Ganiya
                              from Delhi, Delhi
                              Jul 3, 2020
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                              I have registered a complaint with boat that one side of my bluetooth earphone was not working. I was given a number then and my reverse pickup was done on 22nd june 2020. It's been 11 days and i haven't received my earphones yet

                              Details of the complaint

                              Waybill number :[protected]
                              Ticket number for future assistance :
                              1196363

                              Thank you
                              boAt customer support has been notified about the posted complaint.
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                                VikramBaranwal
                                Jul 3, 2020
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                                Charging point of wireless headphones was not working properly, so i raised complaint on 20th may 2020 and product was picked up on 6th june 2020. I have been continuously tracking which now shows whhandover.

                                It's 3rd july now and even after 27 days (Almost a month!) still no update from boat. Customer care not responding for calls and mails.

                                Kindly look into the matter, i need my headphones asap.
                                Ticket no. Is 1136572.
                                boAt customer support has been notified about the posted complaint.
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                                  adiibhat
                                  Jul 3, 2020
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                                  I have been contacting continuously but they never reply, neither by phone nor email. This is really annoying and utter disregard somebody's time and money.

                                  Ticket number: #1198417
                                  Created on: 19th june
                                  Problem: left side earpiece stopped working suddenly
                                  boAt customer support has been notified about the posted complaint.
                                  two weeks gone, no response at all from the boat service. they r worst customer support company ever.
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                                    B
                                    Boom Box
                                    from Delhi, Delhi
                                    Jul 2, 2020
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                                    Address: New Delhi

                                    My data cable was not working properly, so I raised complaint on 09 June 2020 and product is picked on 13 June 2020, after tracking my shipment it shows WHHandover from 18 June 6:28 pm. Now 2 July 2020, its been 14 days still no update from boat. Customer care is not responding the calls & mails.

                                    Please help here I want my data cable as early as possible.
                                    Ticket no. is 1164341
                                    boAt customer support has been notified about the posted complaint.
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                                      SHASHI KUMAR PUTTA
                                      Jul 2, 2020
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                                      Address: #18 flat no-403, malleshpalya 3rd main 3rd cross

                                      My boat Rockers 400 headphones was picked on june 15th.it was told tht it vill be returned within 15 days but nw it has been 18 days.the order tracking status has been stopped on 30th june.no proper info wr is my product now.plz do the needful n. Send my product as soon as possible.
                                      boAt customer support has been notified about the posted complaint.
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                                        J
                                        Jazim mansuri
                                        Jul 2, 2020
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                                        Address: Boat Service center

                                        Boat rockerz 255f headphone service ke liye diya hu but abhi tak received nhi hua 5 june ko diya hu me aaj 27 din ho gaye de ke
                                        boAt customer support has been notified about the posted complaint.
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