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Updated: Apr 8, 2026
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A
Avhi
Jul 16, 2020
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I made a replacement request of boat bassheads 100 in-ear wired headphones with mic (Black) on 07/07/20 and reached at service center on 07/07/20. And last status shown on ticket number - 1234937 that "replacement product dispatching soon" on 08/07/20 after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 16 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 1234937. I am facing lots of problem regarding this.
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    gargee patsariya
    Jul 16, 2020
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    Address: Mumbai Indiabulls Finance Center, K.G.Marg, Babasaheb Ambedkar Nagar, Lower Parel, Mumbai - 400013
    Website: support.boat-lifestyle.com

    They have recieved my produc on 1st of july but now they are not responding anything about my product.
    I had asked for update several times but they are not replying.
    My order id is -1200008
    Kindly help me with it.
    boAt customer support has been notified about the posted complaint.
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      M
      Madhur chandanshive
      Jul 16, 2020
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      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063
      Website: support.boat-lifestyle.com

      I had issued a complaint for my boat rockerz 255 black wireless earphones. My product was picked up and it's now 7 days it hasn't reached the destination. My warranty is going to end on 17 july and today is 16 july and till now the product has not reached the service center. So i have issue that will i get my product or they will refuse to replace it. Please help me as i am student and i need the headphones for my studies and for all stuff. So please replace it as soon as possible. I am little worried. I really want my earphones.
      The boat customer care is not available to take calls as it is busy always whenever i call them.
      Please let me know my status and will i get my product replaced and till when??
      My ticket no is 1266545
      Please help me i want my earphones as i can't afford a new one!!!
      boAt customer support has been notified about the posted complaint.
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        S
        sharma15491
        Jul 15, 2020
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        Address: Mumbai.
        Website: Boat rockers

        I have registered a complaint about my boat rockerz 255 sports black colour bluetooth headphones that one side speaker is not working on 30th may 2020 and it was picked by xpress bees courier on 7 th june 2020 and almost after 45 day's on 15th july 2020 they are showing status as whhandover i want my headphones delivered to me as soon as possible please deliver it to me.

        Ticket no : 1138156

        Tried calling to customer care and dropped mail too. But no response from them
        boAt customer support has been notified about the posted complaint.
        Jul 22, 2020
        Updated by sharma15491         No replies yet. Ite been more then 2 months
        Jul 22, 2020
        Updated by sharma15491         Here is the screenshot, even after registering the complaint after 52 days. Worst company service ever
        Jul 22, 2020
        Updated by sharma15491         Pfa
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          P
          Pranay@16
          Jul 15, 2020
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          Address: Mumbai customer care centre, boat

          My product boatbassheads 225 claimed for warrenty for this replacement product issued on 7july after that there no status update. I want my product return. I mailed my query but there is no reply from that side.
          boAt customer support has been notified about the posted complaint.
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          Thanku Boat, received my product.
          Reply
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            S
            Shishir Pratap Singh
            Jul 15, 2020
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            Address: Brijvilla, Gali No-1, Shiv Shakti Vihar, Garh Road, Meerut -250004

            Both side of wireless headphone was not working properly, so i raised complaint on 19 june 2020 and product is picked on 20 june 2020, after tracking my shipment it shows whhandover that too of date 30 june. Now its 15 july still no update from boat, its been 27 days from registering my complaint and still no proper update from boat. Customer care not responding for calls and mails.

            Please help me i want my headphone as early as possible...
            Ticket no. Is 1196337...
            boAt customer support has been notified about the posted complaint.
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              N
              Nayan Vikmani
              Jul 15, 2020
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              Address: B 204 Gayatri krupa apt tulinj road near saraswsti high school Nalasopar east

              I palced a replacement request on 22/6/2020 which was to be picked up after request made for replacement and the time period for the replacement was told. By your employee was 10-12 days because of global pandemic... Product was picked up from me on 27/6/2020... From now till then i haven't recieved any update from your side neither i have got my replaced product... If there's any issue from your side make it quick or provide me refund i'll be happy to have my money back if you cannot provide me with the replaced product
              boAt customer support has been notified about the posted complaint.
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                A
                Aryan2110
                Jul 15, 2020
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                One side of wireless headphone was not working properly, so i raised complaint and product is picked on 21 june 2020, after tracking my shipment it shows whhandover on 27th june 2020. Now 15 july 2020, its been so long time still no update from boat. Customer care not responding for calls and mails.

                Please help here i want my headphone as early as possible...
                Ticket no. Is 1198745
                boAt customer support has been notified about the posted complaint.
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                  M
                  Mithilesh Mondkar
                  Jul 15, 2020
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                  My boat bassheads 100 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!!
                  I want my earphones back😠😠ðŸ˜
                  Token no-1250388
                  boAt customer support has been notified about the posted complaint.
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                  My boat bassheads 100 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy from expressbees for collecting my earphones.
                  But 2 days ago, the status show that "wh handover " at mumbai. I am from kolkata, west Bengal. But i didn't received my product till now.
                  I want my headphone back.😡😡😡😡
                  Tickit noHey boAthead,

                  ticket_no=1805537.
                  Reply
                  I was booking a room from booking.com online website. The hotel name is Madhyamgram guest house. Yesterday a person who call me and told that booking is confirmed. But he call me again today at 8.25 am. I call him back . He said that pay this amount(297rs) through phone pay . The phone pay number is [protected]. Latter he told me again 100rs pay in phone pay for Gst. When i pay 297rs in phone pay . Then he blocked in WhatsApp. At that time i realized he is fraud . After that he did not receive my call . He did not refund my money.

                  This person's contact no is [protected].

                  I want my money .
                  Justice for this.
                  Reply
                  My boat rockerz 450 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!!
                  I want my earphones back😠😠ðŸ˜
                  Ticket no-2766014
                  Reply
                  Abhi79038's reply, Nov 5, 2021
                  Have you received your earphone?? From express bees..
                  I have also a same concern my earphone still not received
                  Please tell boat to give my headphones and my ticket no is 3221520
                  Reply
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                  22 found this helpful
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                    K
                    ksrivats1
                    Jul 15, 2020
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                    Last week i'd purchased boat headset bassheads 100 online from boat site. I made online payment too and received automated confirmation stating that the item will be shipped but there has been no confirmation on delivery yet. I made several call to their customer care but no response. My email note too did not revoke any response.

                    Boat lifestyle customer care no.[protected].

                    This is completely frustration as there is no confirmation on delivery or money refund. Can someone assist me in resolving this.
                    boAt customer support has been notified about the posted complaint.
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                    Dear Team,

                    Just received an email from Boat stating the item getting shipped to my address.

                    Will wait for further update from them. They are not reachable on anyy mode now. Their below email id is blocking my msgs now. [protected]@imaginemarketingindia.com.

                    Will keep you posted on this once I hear further. Many thanks for your wonderful support.

                    Regards
                    Srivathsan
                    Reply
                    ksrivats1's [Complaint's author] reply, Jul 17, 2020
                    Please refer attachment.
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                      V
                      venumounica
                      Jul 15, 2020
                      Aug 2, 2023
                      This thread was updated on Aug 2, 2023
                      Resolved
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                      Resolved

                      Cancel my order

                      I'he ordered boat wired headsets on boat life style website on july 6, till july 14 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not unable to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text),...
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                      G
                      Govindjangra241326
                      Jul 15, 2020
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                      Address: khatio wali Gali,ward no 2,near bada Jain Mandir,bada halwai hatta,sonipat

                      Hi i am govind[protected], from sonipat haryana
                      I bought the boat aavante sb2000 sound bar on 4 june 2020. Right side speakers are not working in this sound bar and there is a burst sound in left side speakers.
                      Neither did they get any customer care. I have been calling so many times but their customer care is not available.
                      When i register a complaint, the complaint is registered. But when i check status, the youth ticket shows is-invalid, then nothing is being resolved now. I have been upset for a long time. Please give me some solution.
                      boAt customer support has been notified about the posted complaint.
                      Jul 15, 2020
                      Updated by Govindjangra241326                       Please solution kr do meri problem ka

                      Jul 15, 2020
                      Updated by Govindjangra241326                       If you are calling in customer care, then the call is not connected.
                      Very upset. The boat company is not doing any solution to my soundbar. Please help me.
                      Jul 15, 2020
                      Updated by Govindjangra241326                       I myself went to Karol Bagh, Delhi, the service center of the vote, after waiting a lot. 70 km away from his Sonipat and going there he said that the service of Sir Sound Bar is home service. There will be no service here. If I am doing this and I am not getting the number. Could not talk to customer executive. I am very upset. Please help
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                        T
                        TANISHQ TI7
                        Jul 15, 2020
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                        Address: Build A3, Flat no. 402, Kushal Swarnali, Kharabwadi Road, Chakan, Pune-410501

                        One side of wireless headphone was not working properly (As it was under warranty period period), so i raised complaint on 25th june 2020 and product was picked on 27 june 2020, after tracking my shipment it shows whhandover from "wednesday, 8th jul 2020 04.41 pm". Now 15 july 2020, its been 21 days still no update from boat. Customer care not responding for calls and mails.

                        Please help here i want my headphone as early as possible...
                        Ticket no. Is : 1218826
                        Shipment id :[protected]
                        boAt customer support has been notified about the posted complaint.
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                          D
                          Debarun97
                          Jul 15, 2020
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                          Address: Sennheiser Electronics India Pvt Ltd 104(A, B, C), First Floor, Time Tower, M.G. Road, Sector 28, Gurugram, Haryana - 122002 Phone: 1800 22 3632
                          Website: support.boat-lifestyle.com

                          I raised a complaint about receiving a replacement unit for my faulty headset at 02/06/2020 on boat's official support page. On 09/06/2020 it got 'approved' and on the same date they picked up the headset from my home and since then it is stuck at mumbai after 'whhandover' on 18/06/2020. They aren't updating any more statuses. I just want to know how and when am i gonna receive my replacement unit. Some quick assistance will be appreciated. Thank you.
                          boAt customer support has been notified about the posted complaint.
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                            S
                            SayaliC
                            Jul 15, 2020
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                            My one ear piece of boat rockerzz 255 is not working and also the rubber attachment ( bud) has got cracked as well as the surface of earphones has got damaged, the skin is wearing off in certain areas.
                            boAt customer support has been notified about the posted complaint.
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                            When will I get my replacement
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                              A
                              Anup Bhingardive
                              Jul 14, 2020
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                              I have registered a complaint about my boat rockerz 255 sports neon colour bluetooth headphones that one side speaker is not working on 24th june 2020 and it was picked by xpress bees courier on 28 th june 2020 and almost after 20 day's on 14th july 2020 they are showing status as whhandover i want my headphones delivered to me as soon as possible please deliver it to me.

                              Ticket no : 1213828
                              boAt customer support has been notified about the posted complaint.
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                                S
                                ShivSharma127
                                Jul 14, 2020
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                                My ticket no. 1196786.
                                the earphone shill not replace this is the service you provide to your customer
                                I have mailed so and contact bt no response still from yor side BoAt.
                                boAt customer support has been notified about the posted complaint.
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                                  Y
                                  yvishal
                                  Jul 14, 2020
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                                  Address: Jhumri telaiya

                                  I registered my complaint on 13 June all process is done and taking lot time .
                                  In status it shows replacement product dispatch soon on 4 july but today is 14 july but still it didn't dispatched. My ticket no is 1181795
                                  boAt customer support has been notified about the posted complaint.
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                                    G
                                    [email protected]
                                    Jul 14, 2020
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                                    Address: Mumbai

                                    Boat contact online number 983.552.9689) (Boat contact online number 983.552.9689
                                    boAt customer support has been notified about the posted complaint.
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                                      G
                                      GAUTHEESH J
                                      Jul 14, 2020
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                                      Address: RD Paul Street,arisipalayam

                                      Can u send my product as soon as possible
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