boAt Complaints & Reviews

Address: Pralhad Nagar,Near gujar colony,plot no.127,Bhusawal

Hello sir,
My name is apekshit more. I registered a complaint about my earphone.
I ordered bass heads 220 on 1 march 2020 and after 4 months i. E on 8 july 2020 it's 1 side stop working.
It's my humble request to you to fix my earphone.
Thank you

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Address: Mumbai

One side of the boat rockerz 255 was not working. So i claimed the warranty as it was under warranty period. I raised the complaint on 29 june and picked up on 30th june. The product reached the service center on 10 julya and after checking they gave status on 11july that replacement dispatching soon but it hasnt reached yet.
They are not responding to calls or emails
Please help to get my earphones as early as possible
My ticket no: 1232039

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My one side of earphone not worked properly so i raised complain against it. They took my earphone 21th june. Today it's 16th july. It's been so long time still no response from boat.
Please help me to get back my earphone.
I want my earphone back. Their customer service number is not working.
My ticket number is 1198745..

Jul 22, 2020

Complaint marked as Resolved

I received the product in different colour but its ok..

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S

shaiksaleem2k17

Jul 16, 2020

samething happened with please let me know to whom i need to ask

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Aryan2110's [Complaint's author] reply, Jul 16, 2020

Sorry ..I don't understand what are you trying to say ..?

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I made a replacement request of boat bassheads 100 in-ear wired headphones with mic (Black) on 07/07/20 and reached at service center on 07/07/20. And last status shown on ticket number - 1234937 that "replacement product dispatching soon" on 08/07/20 after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 16 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 1234937. I am facing lots of problem regarding this.

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Address: Mumbai Indiabulls Finance Center, K.G.Marg, Babasaheb Ambedkar Nagar, Lower Parel, Mumbai - 400013

Website: support.boat-lifestyle.com

They have recieved my produc on 1st of july but now they are not responding anything about my product.
I had asked for update several times but they are not replying.
My order id is -1200008
Kindly help me with it.

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

Website: support.boat-lifestyle.com

I had issued a complaint for my boat rockerz 255 black wireless earphones. My product was picked up and it's now 7 days it hasn't reached the destination. My warranty is going to end on 17 july and today is 16 july and till now the product has not reached the service center. So i have issue that will i get my product or they will refuse to replace it. Please help me as i am student and i need the headphones for my studies and for all stuff. So please replace it as soon as possible. I am little worried. I really want my earphones.
The boat customer care is not available to take calls as it is busy always whenever i call them.
Please let me know my status and will i get my product replaced and till when??
My ticket no is 1266545
Please help me i want my earphones as i can't afford a new one!!!

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Address: Mumbai.

Website: Boat rockers

I have registered a complaint about my boat rockerz 255 sports black colour bluetooth headphones that one side speaker is not working on 30th may 2020 and it was picked by xpress bees courier on 7 th june 2020 and almost after 45 day's on 15th july 2020 they are showing status as whhandover i want my headphones delivered to me as soon as possible please deliver it to me.

Ticket no : 1138156

Tried calling to customer care and dropped mail too. But no response from them

boAt customer support has been notified about the posted complaint.

Jul 22, 2020

Updated by sharma15491 No replies yet. Ite been more then 2 months

Jul 22, 2020

Updated by sharma15491 Here is the screenshot, even after registering the complaint after 52 days. Worst company service ever

Jul 22, 2020

Updated by sharma15491 Pfa

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Address: Mumbai customer care centre, boat

My product boatbassheads 225 claimed for warrenty for this replacement product issued on 7july after that there no status update. I want my product return. I mailed my query but there is no reply from that side.

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P

Pranay@16

Jul 18, 2020

Thanku Boat, received my product.

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Address: Brijvilla, Gali No-1, Shiv Shakti Vihar, Garh Road, Meerut -250004

Both side of wireless headphone was not working properly, so i raised complaint on 19 june 2020 and product is picked on 20 june 2020, after tracking my shipment it shows whhandover that too of date 30 june. Now its 15 july still no update from boat, its been 27 days from registering my complaint and still no proper update from boat. Customer care not responding for calls and mails.

Please help me i want my headphone as early as possible...
Ticket no. Is 1196337...

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Address: B 204 Gayatri krupa apt tulinj road near saraswsti high school Nalasopar east

I palced a replacement request on 22/6/2020 which was to be picked up after request made for replacement and the time period for the replacement was told. By your employee was 10-12 days because of global pandemic... Product was picked up from me on 27/6/2020... From now till then i haven't recieved any update from your side neither i have got my replaced product... If there's any issue from your side make it quick or provide me refund i'll be happy to have my money back if you cannot provide me with the replaced product

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One side of wireless headphone was not working properly, so i raised complaint and product is picked on 21 june 2020, after tracking my shipment it shows whhandover on 27th june 2020. Now 15 july 2020, its been so long time still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1198745

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My boat bassheads 100 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!!
I want my earphones back😠😠😠
Token no-1250388

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A

Akash@12

from HÄora, West Bengal

Dec 13, 2020

My boat bassheads 100 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy from expressbees for collecting my earphones.
But 2 days ago, the status show that "wh handover " at mumbai. I am from kolkata, west Bengal. But i didn't received my product till now.
I want my headphone back.ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡
Tickit noHey boAthead,

ticket_no=1805537.

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A

Akash@12

from HÄora, West Bengal

Feb 3, 2021

I was booking a room from booking.com online website. The hotel name is Madhyamgram guest house. Yesterday a person who call me and told that booking is confirmed. But he call me again today at 8.25 am. I call him back . He said that pay this amount(297rs) through phone pay . The phone pay number is [protected]. Latter he told me again 100rs pay in phone pay for Gst. When i pay 297rs in phone pay . Then he blocked in WhatsApp. At that time i realized he is fraud . After that he did not receive my call . He did not refund my money.

This person's contact no is [protected].

I want my money .
Justice for this.

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A

AK popzz

Jul 17, 2021

My boat rockerz 450 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!!
I want my earphones backðŸ˜ ðŸ˜ ðŸ˜
Ticket no-2766014

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Abhi79038's reply, Nov 5, 2021

Have you received your earphone?? From express bees..
I have also a same concern my earphone still not received

G

Garv khandelwal

Sep 1, 2021

Please tell boat to give my headphones and my ticket no is 3221520

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Last week i'd purchased boat headset bassheads 100 online from boat site. I made online payment too and received automated confirmation stating that the item will be shipped but there has been no confirmation on delivery yet. I made several call to their customer care but no response. My email note too did not revoke any response.

Boat lifestyle customer care no.[protected].

This is completely frustration as there is no confirmation on delivery or money refund. Can someone assist me in resolving this.

boAt customer support has been notified about the posted complaint.

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K

ksrivats1

Jul 17, 2020

Dear Team,

Just received an email from Boat stating the item getting shipped to my address.

Will wait for further update from them. They are not reachable on anyy mode now. Their below email id is blocking my msgs now. [protected]@imaginemarketingindia.com.

Will keep you posted on this once I hear further. Many thanks for your wonderful support.

Regards
Srivathsan

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ksrivats1's [Complaint's author] reply, Jul 17, 2020

Please refer attachment.

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I'he ordered boat wired headsets on boat life style website on july 6, till july 14 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not unable to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text), maybe because of that i am not able to cancel the order. Please resolve this issue asap.
Thanks in advance...

Venu m b

Jul 27, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Jul 15, 2020

Updated by venumounica My order number is 22988

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M

Mokshadaaaaaa

Aug 27, 2021

I want to cancel my order for boat earphones but their is no option to cancel it please help me to cancel it
Order no. #727194

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U

Utsavg74

from Bhadohi, Uttar Pradesh

Oct 9, 2021

Has your order been canceled and did you get a refund?

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J

joyal t paul

Nov 17, 2021

I want to cancell my order for boat smart watch there is no option for cancell, i tried so many time i couldn't do that please help me to cancell it.
Order no.#1037152

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G

ganeshmala1986

from Mumbai, Maharashtra

Aug 2, 2023

Cancel this order

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Address: khatio wali Gali,ward no 2,near bada Jain Mandir,bada halwai hatta,sonipat

Hi i am govind[protected], from sonipat haryana
I bought the boat aavante sb2000 sound bar on 4 june 2020. Right side speakers are not working in this sound bar and there is a burst sound in left side speakers.
Neither did they get any customer care. I have been calling so many times but their customer care is not available.
When i register a complaint, the complaint is registered. But when i check status, the youth ticket shows is-invalid, then nothing is being resolved now. I have been upset for a long time. Please give me some solution.

boAt customer support has been notified about the posted complaint.

Jul 15, 2020

Updated by Govindjangra241326 Please solution kr do meri problem ka

Jul 15, 2020

Updated by Govindjangra241326 If you are calling in customer care, then the call is not connected.
Very upset. The boat company is not doing any solution to my soundbar. Please help me.

Jul 15, 2020

Updated by Govindjangra241326 I myself went to Karol Bagh, Delhi, the service center of the vote, after waiting a lot. 70 km away from his Sonipat and going there he said that the service of Sir Sound Bar is home service. There will be no service here. If I am doing this and I am not getting the number. Could not talk to customer executive. I am very upset. Please help

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Address: Build A3, Flat no. 402, Kushal Swarnali, Kharabwadi Road, Chakan, Pune-410501

One side of wireless headphone was not working properly (As it was under warranty period period), so i raised complaint on 25th june 2020 and product was picked on 27 june 2020, after tracking my shipment it shows whhandover from "wednesday, 8th jul 2020 04.41 pm". Now 15 july 2020, its been 21 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is : 1218826
Shipment id :[protected]

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Address: Sennheiser Electronics India Pvt Ltd 104(A, B, C), First Floor, Time Tower, M.G. Road, Sector 28, Gurugram, Haryana - 122002 Phone: 1800 22 3632

Website: support.boat-lifestyle.com

I raised a complaint about receiving a replacement unit for my faulty headset at 02/06/2020 on boat's official support page. On 09/06/2020 it got 'approved' and on the same date they picked up the headset from my home and since then it is stuck at mumbai after 'whhandover' on 18/06/2020. They aren't updating any more statuses. I just want to know how and when am i gonna receive my replacement unit. Some quick assistance will be appreciated. Thank you.

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My one ear piece of boat rockerzz 255 is not working and also the rubber attachment ( bud) has got cracked as well as the surface of earphones has got damaged, the skin is wearing off in certain areas.

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S

SayaliC

Jul 16, 2020

When will I get my replacement

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I have registered a complaint about my boat rockerz 255 sports neon colour bluetooth headphones that one side speaker is not working on 24th june 2020 and it was picked by xpress bees courier on 28 th june 2020 and almost after 20 day's on 14th july 2020 they are showing status as whhandover i want my headphones delivered to me as soon as possible please deliver it to me.

Ticket no : 1213828

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My ticket no. 1196786.
the earphone shill not replace this is the service you provide to your customer
I have mailed so and contact bt no response still from yor side BoAt.

boAt Complaints & Reviews

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boAt reviews & complaints page 254

Replacing earphones

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Delaying the product delivery

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no update of replacement

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Earphone replacement service

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boat bluetooth earphone 255

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Boat rockerz 255 wireless

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boat rockerz 255 black

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Replacement product dispatched not yet received.

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boat replacement of headphone not received, ticket no : 1196337

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Still not get my product

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Replacement not delivered

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product is wh handover but i haven't received the product

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product not delivered despite making online payment

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Cancel my order

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Soundbar is not working very bad product

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boat replacement product is not delivered yet since 3 weeks.

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Boat bassheads 182 wired headset

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Boat Rockerz 255 not working ( one ear piece)

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boat rockerz 255 sports neon colour bluetooth headphone

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Earphone not get replaced still now

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