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Updated: Jun 10, 2026
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boAt reviews & complaints page 252

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A
adityaupadhyay24
Jul 19, 2020
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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

Hi, i have registered a complaint on 3rd july & its approved on 5th july and my ticket number is : 1248539

After that one guy came from & picked my earphone & on 14th of july i got 3 updates that my product is received & under in testing phase, after few hours i got another update that replacement product issued & dispatching soon.

Now it's been 5 day's & i did not get any update after that.

Please resolve this, i'm experiencing very bad service from boat. I want my earphones asap.
Thank you.
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    N
    NitinMaskikar
    Jul 19, 2020
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    Ticket number 1240109
    Sir i m suffering since from april 25
    I have registered complaint on may 5 for the first time but tht time due to lockdown you people haven't respond properly again i have registered complaint on june 25 again same again i have registered complaint the above ticket number i have mentioned
    The product has been picked up on 4 july and i got information that the replacement product will dispatch soon but it's 19 th july 2020 it's been nearly 15 days even i have waisted my 3 months from april soo plz do need full help and i have saw that even from 2000+ difference of ticket number got replacement product but i haven't got it
    Do need full help thank you

    Regards
    Nitin
    boAt customer support has been notified about the posted complaint.
    Jul 20, 2020
    Updated by NitinMaskikar     Dear sir
    Uh have notified them but they haven't responded to my ticket please o check once and let me know
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      V
      Vickey Ojha
      Jul 18, 2020
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      Address: Vill. Toori,, Post. Mursan,, Dist. Aligarh ,, Sub dist. Iglas

      Boat earbuds 381 left one is not working properly and I am very tired of this please help I want to replace this I bought this on Flipkart but there my request is cancelled. Again and again so please help me .
      boAt customer support has been notified about the posted complaint.
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        R
        Rishabh Jain Muzaffarnagar
        Jul 18, 2020
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        Website: support.boat-lifestyle.com

        Hi Team,
        I have complained about my warranty for boat speaker as charging was not happening and boat has recieverd speaker as my product is in warranty and now boat is not giving me an update on emails and phone calls.
        Please look into this and help me to get an update.
        Please refer ticket number which is raised for my complaints 1234604
        boAt customer support has been notified about the posted complaint.
        Jul 24, 2020
        Updated by Rishabh Jain Muzaffarnagar         Hi Team,
        Do we have an update on this
        Jul 24, 2020
        Updated by Rishabh Jain Muzaffarnagar         Hi Team,
        Please let me know an update on this request as I am getting frustrated from your service. You are not reachable over mails and calls. Are you guys facing any issue at least provide me an update first as I am fully disappointed noe from Boat. Last update was on 8th July.

        View replies
        Hi Team,
        Please provide me an update on this, Boat service is now frustrating the customers.
        Reply
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          Y
          Yogiraj Tiwari
          Jul 18, 2020
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          Boat — replacement product is not delivered yet since it is 6 weeks now i registered complaint on boats support portal they initiated the pick up and after that their is no contact after that i have claimed my product warranty for boat rockerz 255r and i have tried everything for contacting the company. The customer care number is not working. No reply on emails which i sent to [protected]@imaginemarketingindia.com no one is picking calls at every service center i have tried as they are switched off.

          Ticket number - 1140269
          Awb:[protected]
          boAt customer support has been notified about the posted complaint.
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            Y
            Yashi Goel
            Jul 18, 2020
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            My earphones were collected from me on 2nd july and on the online complaint portal it shows they have been arrived to mumbai... It shows the replacement product will be dispatching soon... But i didn't get any further details as from where to track the delivery and when are they arriving... Please do help... I need the product a little urgent... My ticket no is 1244178
            boAt customer support has been notified about the posted complaint.
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              U
              Utkarsh gandhi4
              Jul 18, 2020
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              Address: 31, Shakti nagar

              Company is not receiving my call and i want to replace my order
              boAt customer support has been notified about the posted complaint.
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                V
                venumounica
                Jul 18, 2020
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                Resolved

                My order which is placed on july 6, 2020 was delivered to me on july 16, 2020 and on the same day i raised the return request and it's been two days still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time they will gonna take to approve the request. Please look into the issue and solve it asap.

                Thanks in advance,

                Venu
                Jul 27, 2020
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
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                  A
                  Atul THakkar
                  Jul 18, 2020
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                  My earlier complaint number is 1181881

                  The status shows replacement issued and product ready for dispatch since 1st july.
                  Today it is 17 days completed but product is not dispatched.

                  Pls expedite the dispatch.
                  boAt customer support has been notified about the posted complaint.
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                    B
                    bodavulateja teja
                    Jul 18, 2020
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                    My ticket number is 1206793
                    I got a problem in Bluetooth so I sent for warranty claim and now its been one and half month .whenever I Check my status its showing replacement product dispatching soon for past 20days .will I ever get anything ?
                    boAt customer support has been notified about the posted complaint.
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                      G
                      Gopal Badani
                      Jul 18, 2020
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                      Address: A/1001 sankalp heights,ved gam,surat 395004

                      I filled my complain on 3 june 2020.. And the delivery man was came on 10 june 2020 to pick up my products for replacement. It's received on 12 june 2020.. But their was no results come whether their is replacement done on not.. Many times i called customer service but didn't respond my call.. I also mailed about my status.. But they didn't response on my mail also.. My ticket number is 1148584... Please help me at least update my complain...
                      boAt customer support has been notified about the posted complaint.
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                        S
                        shrimanya
                        Jul 18, 2020
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                        Ticket no:1202308


                        It has been 1 month but replacement product not issued and customer care no. Is not answering
                        boAt customer support has been notified about the posted complaint.
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                          M
                          Msharma8484
                          Jul 18, 2020
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                          Address: Mumbai Goregaun guru govind industrial area

                          Dear sir i am complaining about my replacement not done yet.. Many times i called your customers care number.. The phone is being received my someone they said your products is dispatch today not done.. Next day again i called they again said it will dispatch today.. Nothing is happens.. This about 40 days come. The replacement is not done.. Please dispatch my products otherwise i will suicide... This is not dialogue.. Because i am frustrate from your company... Thank you.. My tickets number is 1165030
                          boAt customer support has been notified about the posted complaint.
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                            S
                            shrimanya
                            Jul 18, 2020
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                            Ticket no:1202308

                            Replacement product not arrived but status is showing it has been issued, it has been 1 month. Customer care no is not answering my call
                            boAt customer support has been notified about the posted complaint.
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                              B
                              BipeenSingh
                              Jul 18, 2020
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                              Address: Thane Maharashtra
                              Website: www.boat-lifestyle.com

                              One side of my headphone is not working.
                              boAt customer support has been notified about the posted complaint.
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                                L
                                Lakshya_Sharma08
                                Jul 18, 2020
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                                Address: mumbai
                                Website: [email protected]

                                I sent my boat earphones on 8 may 2020 for warranty claim for repairing, after 20-30 mails in this pandemic, i received my replacement on 21 june, but they sent me necklace in place of my boat earphones.
                                So then after 10 mails they sent mail on 2 july for sending a fresh earphones and then on 10 july it reached to my city hub and at evening the status is showing that product is returned to the merchant (Imagine marketing) back without reaching me.
                                Now company is not even attending calls and replying to mail. It's been 7 days after the product is returned. I have already waited 2.5 months for that.
                                Please help me get my earphones back please
                                Ticket no-1079802
                                boAt customer support has been notified about the posted complaint.
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                                  V
                                  VENU GOPALA RAO KAMUJU
                                  Jul 18, 2020
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                                  Address: 79-2-17/1,Tilak road, Rajahmundry-533103

                                  Your boat rockerz wireless bluetooth headsets is not working and the red light is not glowing while charging the device which implies that the instrument is not getting charged
                                  boAt customer support has been notified about the posted complaint.
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                                    B
                                    Biswaranjan Kuldi
                                    Jul 18, 2020
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                                    This is my ticket no. 1130872
                                    My earphone had mic issue. I registered a complaint within warranty period. Xpress bees picked up my package on 4 june 2020. Xpressbees gave a tracking no to rrack
                                    The package. Its been more than one month there is no recent update. Current status shows delivered. But i haven't received my product yet.

                                    I have attached the screenshot of xpress bees tracking status with tracking no.
                                    boAt customer support has been notified about the posted complaint.
                                    Jul 30, 2020
                                    Updated by Biswaranjan Kuldi                                     Now there is no data when I enter my tracking number. This happened after I complaint here.
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                                      H
                                      Hv_king
                                      Jul 17, 2020
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                                      I had given my boat headphones for repair as per the warranty rules my ticket no. 1248261 and the waybillno [protected] (Through bluedart). Its been 2 weeks and i coundn't got any update regarding it.
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Amrita C
                                        from Mumbai, Maharashtra
                                        Jul 17, 2020
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                                        Address: Khar West

                                        Its been almost a month I m trying to get in touch with Customer service team to help me with the copy of invoice so that I can get my earphones fixed as they are under warranty...but they are not helping at all... Asking for 5 digit order id whereas mine was 4 digit order id .. they can't provide me invoice on basis of my name or mobile number wat nonsense is ths.. n I have sent them all details with snaps yet no reply
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