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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
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400063

boAt reviews & complaints page 252

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P
prajakta dislay
from Mumbai, Maharashtra
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Replacement of earphones

I have not received my earphones yet which i had given for replacement, they are not even picking the calls nor replying to emails. My ticket id is 1143414...
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After a week or two using the earphones i came to know while playing a game that the mic attached to it was malfunction. So i claimed a replacement. The company has taken the product back but not given the replacement product yet?...
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R
Raj Nitin Thakur
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boat rockerz bluetooth headset

My boat rockerz bluetooth headset's one side is not working. It is in the warranty period. I request you to kindly replace it with new one....
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I've ordered boAt airdopes 441 in www.boat-lifestyle.com website on[protected] for Rs.2499/- with order number #19517 and made payment through razor pay portal with payment id pay_F6nVAhzrlNdZY0.

As per the delivery policy I should get the order within 7-10 business days and the tracking number details should be sent to me once the product dispatched from warehouse. Till now i haven't received my product and tracking details....
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C
Chandni Batra
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Product not replaced since 3 months

I filed a complaint against my order (Boat rockerz 255 neon sports bluetooth wireless earphone) around 2 months ago and it's not get replaced yet. I called boat 50-60 times but they didn't picked that. I also mailed my problem to boat but they didn't answered to that also.
Ticket number: 1095552
Awb number: :[protected]...
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P
Pharri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint id - 1098460-not any response from boat for my complaint

My complaint id-1098460

My boat earphone one side stopped working. I raised compliant against it on 13th may and it was picked up from me on 19 may. Defective product received to center on 26th may (Check track). 26th may status was replacement product issued. After issuing still today, material not yet dispatched. I called service center more than 20-25 times no response and i sent mail more than 10 times. No response.. Kindly...
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S
Shiv Malh
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Replacement of boat headphones

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

I sent my headphones for the replacement in the end of june but i did not received it yet, even i tried to connect with customer care helpline but they had not given any response to me. Kindly give me a solution for happening condition as soon as possible. (My ticket number is 1174111)

Thanks
Warm regards
Shiv charan...
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R
Rishi Sawant
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One side earbuds is not working

Address:Dombivli Nagari Sahakari bank LTD kudal near ambedkar statue

Left side earbuds is not working...
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Complaint id#1136340
Defective product picked up for repair or replacement, the complaint status shows replacement is issued but i didn't receive any product or sny update on when will i get the product. I raised the complainant on 30th may...
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S
Somiyaa Tandon
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no action against complaint status

Address:Boat online

I registered a complaint for my boat cable on 9 april and was approved on 11 april but still no action was taken yet. Complaint ticket no. 1065173...
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Address:201 akshay apartment shivaji nagar chendhare 402201
Website:www.boat-lifestyle.com

Am using boat wireless headset 235v2

And its been 8 days since is bought this offline

Now mfb is not working and rest buttons are not working properly and power button is not working...
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P
Pratik Telgani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bluetooth earphones

Hello,

I have registered a complaint on boat on 20-june-2020. Complaint no is : 1194477

On 30-june-2020, service center received my product for servicing and on 3-july-2020 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call...
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V
Vishmasti now
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Boat rockerz warranty

My earphone right side part is not working...
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A
Arohi kumari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claimed warranty on boAt 172 wired headset and even after 1 month of pickup not got back

Address:Patna

I claimed warranty on my boat basshead 172 wired headset... On june 5 nd pickup was done on june 13 2020. I haven't received my boat earphones yet. My ticket no is:1153477. When will i get my earphones back... Plz reply.. I checked status of my earphones it shows delivered but i have not received it.. I am attaching screenshot of my status with the mail... Kindly help... I want my earphones back...
I am continously asking for my product...
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G
Gauravthebeast
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Product not delivered yet

Please refer to my order dated 21june 2020 in which i raised a request for my boat earphone left side not working. On 26th june 2020 my product was picked up by xpressbees and now its been more than 12 days that the product has not yet delivered to boat service centre in mumbai. Currently it is showing whhandover. I want a replacement for my product as soon as possible.
Awb no[protected]
Ticket no. 1203913...
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V
Vishal Tivari
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Repair/replacement

Ticket no-1114490
I had registered my product for warranty claim on 21 may and it was picked up on 27 may from that time there is no response from the company . The ticket no which they have given is also not updated on their website.
.They never picks up the calls from customer
My order pickup company xpressbees.com
Awb no[protected]...
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M
Msharma8484
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement is not yet received

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

I filled my complain on 9 June 2020.. And the delivery man was came on 15 June 2020 to pick up my products for replacement. It's received on 26 June 2020.. But their was no results come whether their is replacement done on not.. Many times I called customer service but didn't respond my call.. I also mailed about my status.. But they didn't response on my mail also.. My ticket number is 1165030... Please help me at least update my complain......
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Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

I have raised multiple tickets for replacing my faulty Boat Rockerz 255 Headset starting from May 2nd .Finally they responded to a ticket on May 27th. (1129416 Ticket no)

It has been 45 days since their first response. Till now, my product replacement has not reached me. Also, No one replies to my mails or responds to my calls on customer care number.

From June 24th onwards, the status is same on portal saying...
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The status it shows: replacement product dispatches soon (Date:24th june).

But today's date :july 8th (15 days isn't soon)

Pls make it fast yaar. I haven't played pubg since 40 days because i have only one pair of earphones and now that is with you. Pls yaar pls. Make it fast. I know you are also facing problems. But it's been 40 days. There is a limit to patience.

Customer care isn't responding...
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It's been 20 days since they took my not working eatphones. The status of the complaint shows that the replacement product is dispatching soon. Its been 7 days since its showing this. Its been very long and i want the replacement product asap. Complaint number - 1191267...
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