boAt Complaints & Reviews

My earphone's left side is not working so that i registered a complaint about boat bassheads 225 forest green on the date of 11th june 2020 & it picked up on the date 12th june 2020 by xpressbees. I constantly track my shipment & on date of 18th june 2020 showing shipment status that whhandover. And after no update given. Even i tried customer care number also, but no response given. Also i send e-mails also but still no response.
My shippment id /awb no is[protected]. Today's date is 14th july 2020 still i have not received my earphones which i given for then repair.

My ticket no 1219313 when the prodcut disptach from the serivce center

I am waiting for my product my ticket number 1171476. I will check my product details and my product will dispatch. Where is my bluetooth earphone. I have call service center but not respond. Please resolve the issue

My headphone is under warranty period, on 22nd june boat received my headphone from my house, today is 14th July, stil the website shows dispatching soon. I am in great trouble, please help. Please, please.

Dear sir,
I had purchased bluetooth headset against order no[protected] dt.[protected]...
But this product is not working properly... I want to replace this product... Pls do needful...
Thanks & regards
Tushar kanse

I complaint about my boat bassheads 100 on 1st july 2020 and, it got approved on the same day.

And on the other day 1 guy from xpressbees took my headset.

7th of july i got an update from boat that they got my earphones and is in testing phase

On 8th july i got another two updates that a replacement earphones are issued and will be dispatching soon

Today is 14th july and i din't received any updates on dispatching or any kind of delay in delivery.

I want my earphones its very urgent

The ticket no. Of my complaint is : 1238364

Boat rockerz 235 was not replace
I complaint in boat for my earphone rockerz 235 the company will pick up it, now 18 days complete no response by company. I want my earphone. Plz help me, my ticket no 1220768
I will still reply of yours maasage

I complaint in boat for my earphone 220. The company will pick up it, now 2 month complete no response by company. I want my earphone. Plz help me, my ticket no 1135449

I had a complaint on 4-7-2020. But today[protected] i check my ticket no1240699 then it will showing replacement product issued. May i know when my product is delivered to me???.
Customer service no - +91-[protected].

I gave my product for replacement on 20th june 2020 and was collected by naushad shaikh[protected]. I still have not received the replacement of the product.
I had also received the reverse pickup acknowledgement receipt product id:156 product name: boat roackerz 255 active black.
Awb no:[protected]
Ticket number: 1192199
Poid: [protected]-1192199

I had also mailed the issue to the xpressbees. They replied that they have handed over the product to the imaginemarket team

Please look into the matter.

Your cooperation will be highly appreciated,
Kil.

Hi on 1st June 2020 i registered my complainet to BOAT they send a boy for pickup on 10th june and also on 4th JULY i received a mail from their side that my Replacement product has been dispatched but after that they are stopped reverting on mails and not picking up the call

Its been 12 days i call them daily 100 times
i have spent rupees 3500 on my product and they are doing this kind of stupid things

Please help me
Ticket Number-1140995
Product-BOAT AIRDOPES 311
Mobile no.-[protected]

From past two days my earphones aren't working properly. Especially, the right earphone isn't working properly, I can't hear any voice through it and also the left one doesn't work properly sometimes

Hello. I had sent my boat rockerz 265 for replacement as on of the sides of the earphones were not working and it has been over a month i have't received my product. I tried many times to connect to connect to the customer service but it is not connecting and they are also not answering to any of my mails. My ticket no. Is 1125975. I have also not received any messages regarding the shipment of the product. The courier company also said that they had delivered the product to them. Please help me.

Regards,
Pratyay gajbhiye.

Bought boat bass heads 242 in february 2020 and after 6 months suddenly one side of the earphone is not working, which is left side one.

I had raised a complaint on 21st june, 2020 for my boat rockerzz 255f red bluetooth headphone as the the right side of the headphone was not working. Boat recieved the complaint on 22nd june, 2020 and ticket no. Generated.

The ticket no: 1204286

After that on 23rd july, 2020, one executive from xpressbees delivery took away the headphone from me to reach its destination.

Awb no:[protected]

On 3rd july, 2020, when i checked for the shipment status by using the awb no. On the xpressbees website, it is showing the shipment status as "dto" and "whhandover".

After that on 8th july, 2020, from boat's website it was informed to me that they had received my product and they have issued the replacement but today is 13th july, 2020 no other information have been provided to me regarding the delivery of the replaced product.

Please look into this matter deliver the replaced product as soon as possible as i am in urgent need of the product.

Thanking you,
Anukul paul

Bluetooth earphones one side not working

Model = boat rockerz 255f
Purchase date 06 nov 2019

It has been almost 12 days that my product has not reached the service center of boat, mumbai. It was under warranty and was to be replaced but my product has not reached the service center and i could not get where is my product. The delivery was made through xpressbees.

Ticket no. - 1244948
Awb no.[protected]

I purchased my boatbass 100 earphones on feb 2020, after just 3months one of the sides stopped working worst part. So, i claimed my warranty, they took my product on 28th may 2020, its been like almost one and halfmonth and xpressbess showing its status as wh handover as of 22nd june 2020 and current status is shown as delivered, i didnt receive any. Its hasnt been updated after the above date. Reckless about customers products, why there is so much of negligence in warranty issues, better dont give it if you cant do good job. Worst experience on top of it only worked 3months. Solving issue will do good.
Awb no.[protected]
Product:boatbass 100 pink.
Better do something asap.

I received my replacement product from boat after and all my replacement product is also not working properly one side sound is very low i'm very very disappointed with boat service i call on boat toll free no. They cut the phone without talk my ticket no. Is 1082527 i have requested to boat please replace my product

I have registered a complaint on 11th june, 2020. The product was picked up on 16th june, 2020. Now it is showing the status of my complaint as "replacement product issued" since 26th june, 2020, but no shipment detail is provided. No response to phone call or email. Now, i have made an purchase on their website, but i doubt their credibility. They don't provide any option to cancel the order, even on tracking order id it says order id not found.

Ticket no. 1172299
Order id #25530