boAt Complaints & Reviews

I purchased boat bluetooth earphones boat rockerz 255 (Active black). As one side of the earphone had stopped working i had registered a warranty claim. They approved the claim and picked up my product. But it's been more than 2 months now and i haven't heard from them. They told they will replace within 12-15 days but haven't provided any status on the product return since then. I have tried calling their customer care but no one picks up....

My 1 side of earphone get damaged, so i claim warranty and they pick the damage earphone from home on date 3 june and now its showing in tracking id WHhandover in 16 june and today is 4 july and no response coming from the boat customer care and no change showing in tracking id and don't know it will come or not

My ticket no. 1127729...

One side of wireless headphone was not working properly, so i raised complaint on 28 may 2020 and product is picked on 6 jun 2020, after tracking my shipment it shows whhandover. Now 4 jul 2020, its been 37 days still no update from boat. Customer care not responding for calls and mails....

My name is Chaitanya Chavare, resident of Mumbai. I had raised the complaint on 12th June 2020 regarding my boAt rockerz 255 Active black Bluetooth earphones one/both sides not working. My ticket number is 1177288. The product was reverse picked on 17th June 2020. On 21st June, it reached to the warehouse where the replacement unit Was issued. Ever since then, it's showing the same status as dispatching soon. Where have you dispatched it...

My left earphone of the boat rockerz 255 has stopped working within 6 months of purchase
Whereas my warranty is still 1 year
Please do the needful...

One side of wirless headphone was not working properly, so i raised complaint on 20 june 2020, and product is picked up 22 june 2020, after tracking my shipment it shows whhandover .
I did not recieve my product while it showing on your website courier partner [xpressbess] that my product have delivered.
My ticket no is - 1201149
And AWB no is[protected]
Kindly please give me some update related to my query...

One side of my headphone was not working so I returned it in warranty but it's been a week it says WHHANDOVER and no longer updates are given to me

Boat basshead 220 (Red)
Ticket number- 1175978...

I have returned my boat wireless earphones as it was under warranty period. The return was successful but it has been one month since i did not receive my replacement unit.
There has been no response from their side either on mail or on calls. I have been a frustrated customer from their service now and it's been high time they should value their customer.
I want to get updated on my product and want my replacement unit as soon...

I did not get the earphone back till now...

Boat — Boat earphones complaint


My boat earphones was picked on 27 June 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status and estimated delivery is 29 June 2020.My ticket number is 1224129. Kindly resolve my problem asap. Why it is taking so long!!!....

My boat speaker sphinx 2.0 was not working properly, so i register a complaint and they took my product on may 16 2020 for servicing.. I am continuously tracking my product. By given tracking link.. But from 6june there has been no update of it, also customer service person are not receiving my call.. It's been near to 2months i didnt get my product back..

I want to know where is my product.. Why they are taking so long to...

My boat speaker sphinx 2.0 was not working properly, so i register a complaint and they took my product on may 16 2020 for servicing.. I am continuously tracking my product. By given tracking link.. But from 6june there has been no update of it, also customer service person are not receiving my call.. It's been near to 2months i didnt get my product back..

I want to know where is my product.. Why they are taking so long to...

My ticket no.:- 1151132
I have returned my boat rockerz 255 active black to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
In mail they said that they Would dispatch with four days. In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but...

One side of wireless headphone was not working properly, so i raised complaint on 21 june 2020 and product is picked on 23 june 2020, after tracking my shipment it shows whhandover. Now 3 july 2020, its been 6 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my earphone as early as possible...
Ticket no 1203836...

Boat rokerz 255 headphone left side speker is off not sound...

I bought those earphones from Amazon in the month of January 2020. And it stopped working in the month of April 2020. Please replace as fast as possible....

I have claimed warranty on my boat basshead 172 wired headset... On june 5 nd pickup was done on june 13 2020. I haven't received my boat earphones yet. My ticket no is:1153477. When will i get my earphones back... Plz reply.. I checked status of my earphones it shows delivered but i have not received it.. I am attaching screenshot of my status with the mail... Kindly help... I want my earphones back...
I am continously asking for...

My data cable was not working properly, so i raised complaint on 09 june 2020 and product is picked on 13 june 2020, after tracking my shipment it shows whhandover from 18 june 6:28 pm. Now 2 july 2020, its been 14 days still no update from boat. Customer care is not responding the calls and mails

Please help here i want my data cable as early as possible.
Ticket no. Is 1164341...

I have registered a complaint with boat that one side of my bluetooth earphone was not working. I was given a number then and my reverse pickup was done on 22nd june 2020. It's been 11 days and i haven't received my earphones yet

Details of the complaint

Waybill number :[protected]
Ticket number for future assistance :
1196363

Thank you...

Charging point of wireless headphones was not working properly, so i raised complaint on 20th may 2020 and product was picked up on 6th june 2020. I have been continuously tracking which now shows whhandover.

It's 3rd july now and even after 27 days (Almost a month!) still no update from boat. Customer care not responding for calls and mails.

Kindly look into the matter, i need my headphones asap.
Ticket...