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Updated: Jun 10, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 262

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M
Mangesh0979
Jul 2, 2020
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Address: Pune

I have raised almost 4 complaints as there is issue with sound bar woofer. Everytime i am getting email from boat that next 48 hours we will validate you complaint but no one responding.in one instance i got a email that ticket assigned to a engineer and he closed the case without contacting me.

On customer care no one is available, i guess there is no other option than file a fr into consumer court now
boAt customer support has been notified about the posted complaint.
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    P
    PRATEEK GUPTA 23
    Jul 2, 2020
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    Address: F-361-A gali no 23 sadh nagar 2 palam colony new delhi 110045 near kailash puri

    I raised complaint of my under warranty wireless headphones not working properly boat associate xpressbees man come for home pickup2nd june nd from to 18 june i regularly track my product, at 18 june my product status is whhandover nd from 18june to today still show whhandover... Costumer care not responding even not pickup call... No reply of my mail i m concern. An d i will i lost my 3000/- rupeea boat steal my money please help me i m seriously angry on this brand... After very difficulty i collect 3k nd bought this cheap brand product i want my money or product...
    boAt customer support has been notified about the posted complaint.
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      G
      Gř Ëë Ñ
      Jul 2, 2020
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      Address: 3-86/5 New Balajinagar Andhra Bank Said Road

      Sir i bay a headset boat bassheads 900 wired headset work poperly yesterday but suddenly is not working and i have 1year warranty so sir plz exchange my product i also send you products details and deliver address
      boAt customer support has been notified about the posted complaint.
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        I
        itsgroovyshweta
        Jul 2, 2020
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        I had registered the complaint on 8 june 2020 for my type c cable as it's was not working. My type c cable was picked up on 15th june 2020.

        Xpressbees is showing my product is handover but there is no update from boat center side.
        It has been 1 month from now, i have faced many problems because of you.

        Kindly look into the matter and process my complaint as soon as possible.
        My ticket no. Is 1162683

        My email id is [protected]@gmail.com
        boAt customer support has been notified about the posted complaint.
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          G
          Gagneet Kaur
          Jul 1, 2020
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          Helloo
          I had registered the complaint on 18 june 2020 for my earphone as it's one side was not working. My earphone was picked up on 21st june 2020.

          Xpressbees is showing my product is handover but there is no update from boat center side.

          Kindly look into the matter and process my complaint as soon as possible. It's been 13 days of registering the complaint.
          boAt customer support has been notified about the posted complaint.
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            R
            Ronit singhal
            Jul 1, 2020
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            Hello sir
            My earphone basshead225 left side earphone not perfectly working of sound is very slow or both side earphone some time bass problem
            boAt customer support has been notified about the posted complaint.
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              A
              Abhay2020
              Jul 1, 2020
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              Boat bassheads100 in ear wired headphones black colour not working properly.problem with the sound system .first one ear side not working later both sides not working
              boAt customer support has been notified about the posted complaint.
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                U
                Umang Somani
                Jul 1, 2020
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                Address: h no. 28 radhey nagar near harni mahadev road bhilwara

                The sound of my speaker boat stone 1050 got distructed can u please help me ouy
                boAt customer support has been notified about the posted complaint.
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                  A
                  Anssj
                  Jul 1, 2020
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                  Address: mumbai

                  I had registered complaint on 10th june with ticket no 1170034 they picked my product on 16th june and i got message from them about product they received at there service hub on 23rd june and on 26th june they issued replacement product but there is no message about dispatched or not and no status update till now it's showing same status i mailed them but no reply unable to contact customer care also they told usually take 15 days but now it's more then that
                  boAt customer support has been notified about the posted complaint.
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                    K
                    kushpk
                    Jul 1, 2020
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                    One side of wireless headphone was not working properly, so i raised complaint on 20 june 2020 and product is picked on 22 june 2020, after tracking my shipment it shows whhandover & current status of product is delivered but it is not reach to me. Now 1 july 2020, its been 12 days still no update from boat. Customer care not responding for calls and mails.

                    Please help here i want my headphone as early as possible...
                    Ticket no. Is 1200984
                    boAt customer support has been notified about the posted complaint.
                    Jul 01, 2020
                    Updated by kushpk                     Product name is Boat Baseheads 103 Black. it's wired earphones in above i write it wireless headphones by mistake. here i m attaching shipment status image.

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                      S
                      Shatansha Coachgawae
                      Jul 1, 2020
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                      My earphone is not working properly only one side sound is coming plz have a look
                      boAt customer support has been notified about the posted complaint.
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                        R
                        Royal Abhay
                        Jul 1, 2020
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                        Website: Boat

                        I applied to take warranty of my boat rockerz they picked up the product and now 40 days passed there is no status customer care is not responding and traking i'd is also not providing any relvent details
                        boAt customer support has been notified about the posted complaint.
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                          S
                          Shivam1118249
                          Jul 1, 2020
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                          They picked up my earphones on 28 may and product replacement issued on 18 june but they didn't dispatch my earphones till now on 1 july.

                          My ticket number is 1118249.
                          Plz help me to dispatch my earphones as soon as possible.
                          Im very frustrated by their service.
                          boAt customer support has been notified about the posted complaint.
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                            R
                            Ravik1411
                            Jul 1, 2020
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                            Resolved

                            I have called so many times to boat customer service but they didn't take any call. They had took my boat headphone boat rockerzz 255 ragging red, but haven't delivered me replacement product yet. My ticket number is 1101721. On tracking via the ticket no. It displays that "whhandover" every time.
                            I have tried to contact the helpline no. [protected] but this no. Is always get a busy tone.
                            Apr 1, 2021
                            Complaint marked as Resolved 
                            The company delivered the new set of earphone within 15 days of complaint. thank you
                            boAt customer support has been notified about the posted complaint.
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                              R
                              Rudransh Rajput
                              Jul 1, 2020
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                              I raised my complaint for boat basshead 100 as both of its sides were not working ticket no.-1090529 and it was picked up by courier on 15 may and delivered to boat center on 30may and now its about 30 days and there is no confirmation on receiving or any thing about my product from boat.. There call centre are so poor that no one pickup the call and now its really becoming frustrating as its all about 2 month but i don't even know that where is my product now. If i don't get any confirmation on futher procedure i'll forced to move to consumers court.
                              boAt customer support has been notified about the posted complaint.
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                                B
                                Bhagyesh Darji
                                Jul 1, 2020
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                                I have raised complaint against my warranty product for replacement and they have picked up my product and they have received at 16th june but after that no update from their side and they are giving reason of covid 19... My complain number on boat site is. 1141266 and one of my friend who have raised complaint for same service and their product has been replaced in 10 days their complaint number is 1180253 so i just have one question why they are discriminate with complaints and they are not picking up my calls not replying mails so please take action for replacement of. My product
                                boAt customer support has been notified about the posted complaint.
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                                  R
                                  Ramanuj dodiya
                                  Jul 1, 2020
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                                  Bluetooth earphone return

                                  One side of wireless headphone was not working properly, so i raised complaint on 30 may 2020 and product is picked on 11june 2020, after tracking my shipment it shows whhandover. Now 15 oct 2019, its been 7 days still no update from boat. Customer care not responding for calls and mails.

                                  Please help here i want my headphone as early as possible...
                                  Ticket no. Is [protected]*...
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                                  NagarajanPS
                                  Jul 1, 2020
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                                  One side of my bluetooth headphone was not working properly, so i raised complaint on 21 april 2020 and product is picked on 04 may 2020, after tracking my shipment it shows whhandover from 29th may 2020 04.52 pm. Now 01 jul 2020, its been 32 days, still no update from boat. Customer care not responding for calls and mails.

                                  Please help here i want my headphone as early as possible...
                                  Ticket no. Is 1072578.
                                  boAt customer support has been notified about the posted complaint.
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                                    H
                                    Harsha Eligeti
                                    Jul 1, 2020
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                                    Address: Mail : [email protected] phone no. 8919838985

                                    One side of wireless headphone was not working properly, so i raised complaint on 04 may 2020 and product is picked on 08 may 2020, after tracking my shipment it shows whhandover from[29 may 2020]. Now 01 july 2020, its been 30 days still no update from boat. Customer care not responding for calls and mails.

                                    Please help here i want my headphone as early as possible...
                                    Ticket no. Is 1083647
                                    Awb:[protected]
                                    boAt customer support has been notified about the posted complaint.
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                                      M
                                      Mr. Patangbaaz
                                      Jul 1, 2020
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                                      Respected concerned authority,
                                      One side of my headphone was not working properly, so i raised complaint on 26th of may 2020, and product was picked on 27th of may 2020, after tracking my shipment it shows whhandover from 16june 2020, 6:41 pm. Today is 1st of july, its been 15 days still no update from boat. Customer care not responding for calls and mails.

                                      Please help here i want my headphone as early as possible.
                                      Ticket no. Is 1112320.
                                      My awb/ reverse pickup number is[protected]

                                      Regards
                                      Shashwat mishra
                                      boAt customer support has been notified about the posted complaint.
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