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Updated: Dec 3, 2025
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boAt reviews & complaints page 263

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S
Satish Vijjapureddy
Jun 24, 2020
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Address: V.Satish FlatNo-S2,Aparna Apartments,Sanjevvayya Nagar,Netaji Colony,NAD Junction,Visakhapatnam Visakhapatnam, Near Hotel Gongura BackSide Visakhapatnam Andhra Pradesh - 530009 Phone number: 7095032346, 8919890227

One side of wireless headphone was not working properly, so i raised complaint on 1st june 2020 and product is picked on 2nd june 2020, after tracking my shipment it shows whhandover from[protected]:06:41pm. Now 24 june, its been 24 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1122605
+1 photos
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    S
    Sivaraman.k
    from Bengaluru, Karnataka
    Jun 24, 2020
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    Address: Maharashtra

    One side of wireless headphone was not working properly, so i raised complaint on 25 may 2020 and product is picked on 29 may 2019, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 24 june, its been 24 days still no update from boat. Customer care not responding for calls and mails.

    Please help here i want my headphone as early as possible...
    Ticket no. Is 1119778...
    boAt customer support has been notified about the posted complaint.
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      S
      Shekharnyk
      Jun 24, 2020
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      I have placed an order for boat airdopes 511v2
      And am not getting any updates regarding the order and delivery. I have already mailed the support team at [protected]@imaginemarketingindia.com and have also tried calling the call center at ‭+[protected]‬, it says either the route is busy or all our representatives are busy and we have made a note of your number and will contact you soon. But i haven’t got any call back.

      When i try to search the order under tracking it is still saying order id not found

      This is a highly unprofessional way of treating customers. Am not sure if they are going to deliver the order or not and thinking to cancel the order
      boAt customer support has been notified about the posted complaint.
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      Highly unprofessional company. Cancelled my order as did not get any updates regarding the order.
      Reply
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        M
        mihir_007
        Jun 24, 2020
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        Address: H.no 47, Shivaji Nagar, Varanasi, Uttar Pradesh 221010

        One side of wireless headphone was not working properly, so i raised a complaint on 26th may 2020 and the product is picked on 3rd june. After tracking my shipment it shows whhandover from 6:41 pm 16th june. Its been 21 days still no update from boat. Customer care not responding for calls and emails.

        Please help here i want my headphone as early as possible...
        Ticket number 1125326
        +1 photos
        boAt customer support has been notified about the posted complaint.
        Jul 10, 2020
        Updated by mihir_007         It's been 40 days, still no response, and I haven't got my earphone back
        View replies
        Consumer complaint is good idea??
        Or I'm wasting time?

        It's been 3 months and no response from anyone
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          A
          Aadesh Jadhav
          Jun 24, 2020
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          Its been 10 days ive sent my product for replacement, so i got a ticket number im tracking it down and on 22 june 2020 its showing its been whhandover. I didnt got my product yet. I need my product as early as possible.
          boAt customer support has been notified about the posted complaint.
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            P
            Pranshu jain 55
            Jun 24, 2020
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            My boat bluetooth earphones are not working so ihave registered an complaint for this they have taken it on 9 june. It have been 15 days it had not come and now it shows whhandover please help me i want my earphones back. Ticket no-1142697
            +1 photos
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              R
              ravipca
              Jun 24, 2020
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              One side of my earphone was not working properly, so i raised complaint on 2 june 2020 and product is picked. After tracking my shipment it shows whhandover now 24 june 2020, its been 24 days still no update from boat. Customer care not responding for calls and mails.

              Please help here i want my earphone as early as possible...
              Ticket no. Is 1145158
              boAt customer support has been notified about the posted complaint.
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                V
                VishalNaik8951
                Jun 24, 2020
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                I have applied fr claiming my warranty for my boat earphones on 19th may. It was approved on 24th may till nobody made contact with me for replacing my earphone. I tried to call customer care there is no response its been over a month
                boAt customer support has been notified about the posted complaint.
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                  S
                  Samruddhi Navale
                  Jun 24, 2020
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                  boat stone 200 speaker not delivered to me.

                  My boat stone 200 was not working properly so i registered the complaint on 27th may 2020 and the pick up was done on 3 june 2020 by vishnu gochar ([protected]). My ticket no. Is 1129127. Even after 20 dyas the order is not delivered to me. When i check status of my product it show whhandover and current status is showing delivered. But i didnt got any delivery. Customer service is not responding my calls and emails....
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                  Suruchi Saanjh
                  Jun 24, 2020
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                  My bothe side of earphone was not working and it was on warranty period so i complan it on 7th june 2020 and it got approved on 12th june, it was picked on the same day and now i am tracking my earphone and it is showing whhandover from 23june, and i am afraid that it might not get to me. It was also showing out for delivery before whhandover. Please look into this matter. Customer services are not responding. My number is [protected]
                  boAt customer support has been notified about the posted complaint.
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                    R
                    Rajesh Prakasam
                    Jun 24, 2020
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                    Address: Hosur

                    I have returned my boat bluetooth headset for claiming warranty as one side was not working. They have received my set but its been 80 days since i got a reply. They are not picking call or responding in mail.
                    boAt customer support has been notified about the posted complaint.
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                      P
                      Praneet Ranjan
                      Jun 24, 2020
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                      Address: C-57/4, C-block gali no 1/2, bhajanpura

                      Return my earphones. Its been 35 days, how long are u guys going to take to return it. Company says that you will return my earphone within 20 days, but now its getting irritable. There was a minor default in my earphone and also no outer damage. Then why u guys taking lot of time. Return my earphone asap.
                      boAt customer support has been notified about the posted complaint.
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                        R
                        rohitsaini7734
                        Jun 24, 2020
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                        Hello boat heads, i not recived my boat stone 200 speaker, and when i track my speaker on xpressbees it's showing that the product is out for deliver from 28th may 2020, but i not recived my product yet. Please provide my product as soon as.

                        My ticket no.#4681
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                          V
                          Vik@003
                          Jun 24, 2020
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                          My earphone has problem with low voice sound ...so I registered a complain because is in warranty period ... complaint date 18 th May 2020 and pickup date 26th May..but now a day I will check the status of earphone will show that...WHHandover...what it's meaning I don't understand...so what the problem are going on..? & How much times are more to reach my earphone..?
                          Plz inform me immediately..as soon is possible
                          My ticket no is..-1106780
                          +1 photos
                          boAt customer support has been notified about the posted complaint.
                          Jun 24, 2020
                          Updated by Vik@003                           Here, the updated tracking status given below..

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                            Y
                            Yuvraj Chakravarti
                            Jun 24, 2020
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                            Hey, i'm amit. I sent my boat rockerz 225 for replacement on 2nd june 2020 and it's been almost 20 days since i last got an update from them. I've tried emailing them but it shows their inbox is full. I tried contacting the customer care but the call just automatically disconnects after i choose to talk to their executive. My ticket no. Is 1126163. I'd be so grateful if i can get help from here.
                            Thankyou.
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                              V
                              Vedant Zade
                              Jun 23, 2020
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                              My earphones were in warranty period so i claimed for repair my earphones as sound quality was very rough... The product is showing whhandover form 16th june and i am not getting any update of my earphones please help me out.. Earphones were picked by expressbees tracking no.[protected]
                              Product name. Bass head 100
                              boAt customer support has been notified about the posted complaint.
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                                P
                                Pradyumna Kishore Tripathy
                                Jun 23, 2020
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                                Address: Mumbai
                                Website: Boat-lifestyle.com

                                My boat bluetooth earphones are not working so ihave registered an complaint for this they have taken it on 21st may. It have been 1 month it had not come and now it shows whhandover please help me i want my earphones back. Ticket no-1060189
                                boAt customer support has been notified about the posted complaint.
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                                  P
                                  prash357
                                  Jun 23, 2020
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                                  This is regarding my replacement complaint for ticket number #1079991.

                                  Its been almost 2 Months now that I had raised the complaint for repair replacement and even after my product was delivered to Boat service center/Warehouse by Xpressbees on 30th May, still till today (23rd June) there is no further update on replacement of my earphones.

                                  Kindly give me the update regarding the repair/replacement of complaint no. 1079991.

                                  Note: I already sent multiple emails to [protected]@imaginemarketingindia.com and [protected]@imaginemarketingindia.com and also tried calling your customer care number but no response till now.

                                  Thanks,
                                  Prashant
                                  Email id: [protected]@gmail.com
                                  boAt customer support has been notified about the posted complaint.
                                  Jun 26, 2020
                                  Updated by prash357                                   I emailed my concerns to [protected]@imaginemarketingindia.com too, but still till date no response or update from anyone from Boat. I dont know if boat is actually going to honor the warranty.

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                                    T
                                    taharizwanansari
                                    Jun 23, 2020
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                                    I have claimed the warranty as my earphones had some issues .i haven't received back yet. it's about 2 months there is no update nothing. and its showing Whhandover .my way bill no is 1069898 and my tracking no for it is[protected] i hope it is resolved as soon as possible.i have been waiting for my product from a very long time my product was picked around april and its now june end. I prefer boat products but if it goes like this i won't buy next time.
                                    +1 photos
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                                      P
                                      Pranshu jain 55
                                      Jun 23, 2020
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                                      One side of wireless headphone was not working properly, so i raised complaint on 1June 2020 and product is picked on 9 June 2020, after tracking my shipment it shows WHHandover on18 june. Now 23 June 2020, its been so many days still no update from boat. Customer care not responding for calls and mails.

                                      Please help here i want my headphone as early as possible... and update to.
                                      Ticket no. Is 1142697 and waybill number is[protected]
                                      +1 photos
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