boAt Complaints & Reviews

My complaint no is 1128338 status is showing that replacement product is issued on 24th June 2020 but neither got the replaced earphones nor got any courier no.

I had registered complaint on 04 Jun 2020 with a ticket number 1151830. The product was collected from me on 11 jun 2020 and the service center received on 23 Jun 2020, when i check in boat website with my ticket. I saw that on 26 Jun 2020 they agree for replacement but till now there is no change in the status of my product.

Ticket no: 1109401
Shipment tracking id:[protected]

I had purchased boat rockerzz 400 headset in oct, 2019. It had a warranty claim period if 1 year. I had raised a ticket on boat support portal on 19th may, 2020 as the bluetooth connectivity was not working. The pick-up was made on 30th may, 2020.

The shipment tracking status shows "delivered" to the service location of boat on 16th june, 2020. However there is so update from the boat customer support or any reply to the mail sent, till today (30th june, 20202). The last status of the ticket on the boat support portal (As on 25th may, 2020) shows "product pick up generated for servicing and replacement" and no updates since then.

I would like to know the estimated time by when will be the headset be replaced and a reply to the mail on inquiry

I have a one year warranty card on this product. I bought it through flipkart. I want to get a replacement or repairment service.

Hi team I have send my boat Rockerz 255 bluetooth headset for service on may 20th, it's been more than 1month no response from the team, i tried contacting them several times through email and phone support but no response, hope it will be sorted out ASAP, team didn't contact me to send back the headset to proper address waiting for callback to ensure proper address for shipping back new product.

Hi team, i have send my boat rockerz 255 bluetooth headset for service on may 20th it's been 1month still there is no response from team regarding warranty service, i tried contacting boat customer support team several times it's not getting connected, contacted through email no response iam fed with this service process

Two months ago i registered complaint for my earphones boat bassheads 220.
But didn't receive it yet.
They didn't dispatch till now.
Ticket number is 1118249.

Helloo

My boat earphone was picked up on 21st june 2020 and estimate delivery to your center was 25th june 2020.

Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra from five days and there is no further progress in shippment status.

It's been 12 days of registrating complaint for earphones.

I registered complaint and they picked up my product on june 6 and they i have received on 24th june and replacement issued on 26th but after that no update about product i am mailing them but no reply unable to contact customer care

Boat service center in mumbai received my faulty headphone on 10th june, and on 22nd june they issued replacement of my headphone and started preparing to dispatch. (As my status is showing, my ticket no[protected]. But it's already more than 1 week over but they aren't dispatching my product. How long i have to wait? They are not giving reply in their email.

My boat headphone mic is not proper work or responce i m not to any talk headphone so please replace my boat headphone is under warranty

My boat ticket no. Is 1188677 and was it picked from me on 19 th july which has to be delivered on 21th july from expressbee services whose awb no. Is[protected] now it was delivered on 27 july but i hadn't received any mail from boat regarding the successful delivery of my product and i am trying to reach them and seeking help but no respond is coming and i am really in big trouble i really want that product as soon as possible pls help...

I bought a wireless headset from boat last year October. 2months back headphone was not working properly, so i decided to claim warranty for that i registered the product in their website. After registration they asked me to send the defect product to boat service center through their courier partner. Then they received product on 9 th June and issued replacement on same day. But still i haven't received headphone. I have sent mails, sent messages to boat support. They didn't respond to my mails and messages.Almost 2 months passed since I registered my complaint.

Boat Ticket number: 1092455

I had submitted a ticket on 26th April about the maintenance of my bluetooth headset not working on one side. The Xpressbees courier boy picked up my product on 7th May. I asked about when will my headset be delivered to me. I was til dthat I may recieve my headset by 1st Week of June. When I called the customer service executive wild me to wait 1 week as their services are being resumed. It has been 12 days and they have stopped answering my calls and emails. 50+ days for maintenance and replacing of a product is highly disappointing and I fear that they have lost my product and now delaying meill I forget about it

One side of wireless headphone was not working properly, so i raised complaint on 9 JUNE 2020 and product is picked on 12 JUNE 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now Its 29 june 2020, its been 14 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my airbuds as early as possible...
Ticket no. Is 1173307..

Bluetooth functionality of my wireless headphone was not working, so i registered a complaint and product was picked on 5th june 2020, after tracking my shipment it shows whhandover since 16 june 2020. Now its 29 june 2020, still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1132908

I gave my boat earphones for replacement as one side of the earphones was not working the courier company picked my parcel for replacement in April and I have not received anything after that. I have raised a complaint but didn't receive any information about the the same.

Ticket number : 1069047

Hey, i have received my order yesterday from myntra. One side of the headphone is not working. So i reached myntra for exchange, they provided me a boat customer support contact.

I have called that number couples of times but my call has been disconnected each time. I have complained to every possible option available on their site. Please provide me

Hope you guys understand the scenario and do contact me asap...

My boat rockerz 255 bluetooth earphones one side is stopped working. So i made a replacement complaint. The product was picked up on 4th june 2020 at 3:40 pm, after that on 16th june it shows the status "whhandover". And now no more updates till now after that. It's been 13 days now. No one in the boat customer care is responding.

I want my earphones delivered to me as soon as possible.

My ticket no. Is 1124407

My awb no. Is[protected]

I had complained about my headphones not working to boat on may 8, 2020. Your complaint has been successfully registered and your ticket number is 1091075.

Post that product was picked up by xpressbees:[protected].
https://www.xpressbees.com/track?isawb=Yes&trackid=[protected]

Product showing as friday, 29th may 2020 06.01 pm whhandover

Contacted customer care of xpressbees to confirm about delivery:

Greetings from xpressbees.

Tracking/awb number:[protected]

Thank you for writing to us. This is to inform you that the said shipment has been handed-over to the respective client imagine marketing. We request you to co-ordinate with imagine marketing for further assistance. Thanks for your continuous support.

Now its 2 months and i am not sure where the headphones are. No status update is there since may 14, the day when pickup of the product happened.

https://support.boat-lifestyle.com/

Not sure what to do next?