boAt Complaints & Reviews

My earphones stopped working so i put up a complaint for the replacement of the product. The earphones were picked up on 20 june 2020 and the status of the product shows delivered but still no update from boat's end
My complaint ticket number:1192312

Please tell me my boat 235v2 about warrenty period.

I bought charging cable and having 2 yrs warranty. I got some problem so i returned as per company issued a reverse pickup. But it has been a month but company is not responding amd call is not picking up. My item they received as they mailed. But further not responding.

Dear concern,

This is to inform you that i, harsh issrani, a verified user and a faithful and hopeless customer of boat, i am extremely unsatisfied with their service along with the delivery service provider that is xpressbees logistics.

Previously i use to suggest people to buy the products of boat but after this kind of ridiculous response from their side cannot allow my heart to suggest anyone to buy any of boat's product.

The service is very much poor that it's been more than a month i have given my boat rockerz bluetooth headset for repairing or replacing purpose as my product is under warranty period but in am not getting any updates of what's going on with my boat rockerz bluetooth headset and it's been more than 39 days i haven't received my product back.
I've also given a micro usb cable for the service but i am not getting any further update for my cable also.

I've tried to contact boat customer care service and xpressbees customer service but i am getting any response from them also. Such a poor service is provided to me.

I haven't got back both my products that i submitted them for servicing or replacement.

Details for boat rockerz bluetooth headset :-

Complaint ticket id : 1099543
Poid : [protected]-1099543
Awb no :[protected]
Collected by amit shukla[protected]

Details for boat rugged usb cable v2 :-

Complaint ticket id : 1139090
Poid : [protected]-1139090
Awb no :[protected]
Collected by brijesh kumar[protected]

I've attached the receipt of reverse pickup and invoice bill of both my products that is boat rugged usb cable and boat rockerz bluetooth headset.
Now this is my humble request to you to replace my product and return me back as soon as possible.

Thanking you.
Harsh issrani

My product was picked up on 5th may. Status is still whhandover since 29th may.
There is no update from boat service center. Customer call not getting connected.
Please guide me what else i can do. Its 3 months now.in a week it will be four months and still no update.

Xpress bees awb :[protected]

Complaint id : 1071779

I had requested for replacement for earphones and the product was picked from me and was in transit. Later after tracking the shipment it showed - whhandover and status shows the product is delivered whereas i haven't recieved it. Please help

The boat 220 earphone mic is not working now.. I complain in boat support but i get a message from imagine market.. They says xpressbess couldn't pickup the order awb.. As consignee was not available.. What i can do now??

One side of wireless headphone was not working properly, so i raised complaint on 12 june 2020 and product is picked on 14 june 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 26june, still no update from boat. Customer care not responding for calls and mails. Please help here i want my headphone as early as possible... Ticket no. Is1160341

My complaint id is 1077292. I registerd complaint on 27-april 2020, but no information regards status. It shows the determination towards customers. Please take serious action, no one will suffer with this. They didnt take calls

Hello,

I have raised a complaint about boat rockerz 255 raging red earphones that i bought from myntra and it stopped working, therefore i created complaint about it and pick up person came from xpressbees and collected my earphones, tracking is showing that product has reached to them, but after that, there is no update from them and no one is answering on call or email.
Its more than a month now, every time i call then it says busy but when i get connected via call then no one from call centre picks up the phone.
My ticket no is 1100681

My earphones not working charging issues

One side of wireless headphone was not working properly, so i raised complaint and product is picked on 15 june 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 27 june 2020, its been 24 days still no update from boat. Customer care not responding for calls and mails. Please help here i want my headphone as early as possible..

They are not giving any status update of my ticket no. 1121985 and there customer support is not picking up the calls. I want my earphones back. They picked up the faluty earphones and after 30 days it is still in transit and no is responding to this.

Hello,

I have registered a complaint on boat on 27-may-2020. Ticket number is : 1127784

On 16th jun 2020, service center received my product for servicing. I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.

Regards,
Vaibhav

One side/both side of earphones was not working properly, so i raised complaint on 15 june, 2020 and product is picked on 19june 2020, today after tracking my shipment it shows whhandover suddently on the date when "our for delivery" has been shown since 25th of june. Now it's 27th june and i've no idea about my unit. I m trying to contact with customer care but no one pickup my call
Help! Here i want my earphone as early as possible.
Ticket no. Is 1186189

I submitted a complaint for mic button issue. I got ticket number 1066663. Pickup was done on 8th may. And now its been more than two months i still don't get my product. Or tracking it is showing product out for delivery and whhandover on 6th june but i didn't get that and now it is 27 june i still don't get that.

One side of my wireless earphone (Boat rockerz) is not working so raised a complaint then picked up done on 17/june after that doen't recieved my product nor any response from your side and it showing whhandover while checking through awb no.[protected]

Bought earphones which is under warranty period but now that earphones not working properly... I face some issues regarding ear plugs so i expecting the replacement.

I brought my boatrockers255 wireless bluetooth headsets on 04 october 2019, now one side headset is not working, i have 1 year warranty for this product, i want to replace the item, i brought through amazon

One side of earphones was not working properly, so i raised complaint on 6 may, 2020 and product is picked on 14 may, 2020, after tracking my shipment it shows whhandover suddently on the date when "our for delivery" has been shown since 28th of may. Now it's 27th june and i've no idea about my unit.
Help! Here i want my headphone as early as possible.
Ticket no. Is 1088069