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Updated: Jun 10, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 268

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Y
Ys Rathore
Jun 23, 2020
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One side of my wired earphone was not working properly, so i raised complaint on 27 may then order picked on 4 june on 16 june, 5.49 pm it shows out for delivery and on 16 june, 6.40 pm it shows whhandover and today on 23 june its complete 19 days from the day of pickup and i don't received it yet please immediately resolve my complaint my ticket no. Is 1130349
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    D
    DamanDD
    Jun 23, 2020
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    My Wireless headphone was not working properly, so i raised complaint on 3June, 2020 and product was picked on 6June, 2020, after tracking my shipment it shows whhandover.Now it is 22June, 2020, its been 16 days still no update from boat. Customer care not responding for calls and mails.

    Please help here i want my headphone as early as possible...
    Ticket no is :- 1136447...

    My Mobile Number:- [protected]
    My email Id:- [protected]@gmail.com
    boAt customer support has been notified about the posted complaint.
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      A
      Anand Kumar Seth
      Jun 23, 2020
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      One side of headphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover from [xpressbees] 19 june 2020. Now 23 june 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

      Please help here i want my headphone as early as possible...
      Ticket no. : 1145347
      Jun 23, 2020
      Complaint marked as Resolved 
      Got the message from company
      boAt customer support has been notified about the posted complaint.
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        A
        Akshay Biradar
        Jun 23, 2020
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        Hello sir my name is akshay biradar i have given boat rockerz 450 for replacement and it has completed 2 weeks then too my product has not delivered
        So i want all my details and when will my product will be delivered and it has been a very log time that i have not got my product back
        My ticket no. Is 1160642
        boAt customer support has been notified about the posted complaint.
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          S
          Saiyam Kapooria
          Jun 23, 2020
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          Address: Arrived at BOM/RVP, MUMBAI, MAHARASHTRA

          On wednesday, 6th may 2020 product was picked
          And now as on 22 june it has still not been delivered
          The status shown on saturday, 6th jun 2020
          Shipment status details shows - whhandover
          & current status shows : delivered
          However i have not received my product boat stone 1000 yet
          Boat customer care center are not receiving calls at all
          Please help
          boAt customer support has been notified about the posted complaint.
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            A
            Abhishek Kumar Monu
            from Powai, Maharashtra
            Jun 22, 2020
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            Address: Mumbai

            After 2 months my earphones has not received.

            And tracking status is WHHANDOVER.
            My awb number is[protected]
            boAt customer support has been notified about the posted complaint.
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              K
              Kaveera
              Jun 22, 2020
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              I given my boat headphones for claiming warranty and 3 months are passed and still i not got my replacement. It was new headphone and one costumer service man said i will get the new headphone. But no reply and tickt status is also not progressing
              No body replying for that
              My ticket no. Is 1058240
              Please help me it was first gift from my parent's to me 😭😭😭😭😭😭😭😭 please help
              Boat rockerz 450. Ticket no., 1058240
              Want new product on replacement warranty
              boAt customer support has been notified about the posted complaint.
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              Please help me to get exchaged new headphone
              Cous it was too wrist 😭😭😭😭my life's first gift from my parents b.
              Please help me
              Reply
              My ticket no is 1129746 my replacement is approved but they have not taken my product fir replacement .my earphone is not working at all..please do something im waiting since from last two months facing lots of problems ..
              Reply
              Kaveera's [Complaint's author] reply, Jun 24, 2020
              Go to near by sevice center of boat and get hand to hand exchange dear 😇
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                T
                Tamil Tons
                from Hāora, West Bengal
                Jun 22, 2020
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                Address: Chennai

                Hie i have bought boat bass head 100 headphones in amazon. It was very good. But now it is not working properly...
                While connecting the headphones i can't hear any sounds in the headphones... Though it doesn't have any physical damage... I am still having warranty for the headphone... I would like to have a replacement..
                boAt customer support has been notified about the posted complaint.
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                  B
                  Binodh Das
                  Jun 22, 2020
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                  Address: 2, Words Institution Street Kolkata- 700006

                  One side of wireless headphone was not working properly, so i raised complaint on 27 May 2020 and product is picked on 3 June 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 22 June, its been 19 days still no update from boat. Customer care not responding for calls and mails.

                  Please help here i want my headphone as early as possible...
                  Ticket no. Is 1128346...
                  boAt customer support has been notified about the posted complaint.
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                    A
                    Abhi Sondagar
                    Jun 22, 2020
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                    My boot rockerzz 255f is not working properly one side. That's way i was registered a complaint in boat warrenty services.
                    My headphone is under warranty
                    I was registered a complaint date 16 may 2020 and my Bluetooth picked up date 21st may 2020 and today i got massage like a WHHANDOVER
                    But i dont get my headphone returned.
                    So i request you to do something customer care is not giving respond so i humble request you to take action as much time as fast
                    I needed my headphone quick

                    My ticket id is : 1103655
                    boAt customer support has been notified about the posted complaint.
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                      R
                      rakshit sawant
                      Jun 22, 2020
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                      I sent my earphones for replacement due to jack issues and it's been 1 month on there tracking website xpressbees.com it's showing that they have delivered it to me but i didn't receive any package
                      boAt customer support has been notified about the posted complaint.
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                        B
                        Boss18
                        Jun 22, 2020
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                        Address: Mumbai

                        One side of wireless headphone was not working properly, so i raised complaint and product is picked on 8 May 2020, after tracking my shipment it shows whhandover . Now 22June 2020, its been 40days still no update from boat. Customer care not responding for calls and mails.

                        Please help here i want my headphone as early as possible...
                        Ticket no. Is 1081176...
                        boAt customer support has been notified about the posted complaint.
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                          J
                          Jaguar Jones
                          from Bengaluru, Karnataka
                          Jun 22, 2020
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                          Website: Flipcart

                          I bought boat bassheads 220 earphones after two weeks the left side stops working and i had to adjust it each and every timewhile using it. Then i placed it for an warranty claim and its been two months i didint recieve any information on my product. Pls look into this and pls make an warranty claim or refund for the earphones. My ticket no[protected]. Pls make it as soon as possible.
                          boAt customer support has been notified about the posted complaint.
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                            R
                            ravipca
                            Jun 22, 2020
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                            One side of wireless headphone was not working properly, so i raised complaint on 2 june 2020 and product is picked. After tracking my shipment it shows whhandover now 22 june 2020, its been 22 days still no update from boat. Customer care not responding for calls and mails.

                            Please help here i want my earphone as early as possible...
                            Ticket no. Is 1145158
                            boAt customer support has been notified about the posted complaint.
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                            Mu earphones were replaced and not received till.my ticket number is1618020
                            Reply
                            Status shows that your product was replaced and it was not delivered at.And my ticket number was 1618020
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                              J
                              Johny Lal
                              from Powai, Maharashtra
                              Jun 22, 2020
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                              Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

                              One side of earphones was not working properly, so i raised complaint on 6 april, 2020 and and pick was generated on 22 april and after reaching the product in mumbai, it stucked on only one place. After tracking my shipment it shows 'whhandover' from 29, may 2020 to now 23 june, 2020, its been around more then one month and still no update from boat. Customer care not responding for calls and mails.

                              Xpressbees trackin number :[protected]
                              Ticket no. 1062680
                              boAt customer support has been notified about the posted complaint.
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                                P
                                Puspi1988
                                Jun 22, 2020
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                                I raised a request for headphone replacement on 14th april 2020 bearing ticket number 1067685. The product was under warranty and defected product was picked up from me on 5th may 2020. However even after multiple followup mails and failed calls to the customer service number which doesn't connect, i have no updates.

                                It has been more than a month and no updates. Request strong action as there are many such complaints on this forum and this seems like a regular operating procedure for the company.
                                boAt customer support has been notified about the posted complaint.
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                                  U
                                  Udayvrprem
                                  from Hāora, West Bengal
                                  Jun 22, 2020
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                                  One side of headphone was not working properly, so i raised complaint on 22 may 2020 and product is picked on 2 june 2020, after tracking my shipment it shows whhandover from [xpressbees] 16 june 2020. Now 22 june 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

                                  Please help here i want my headphone as early as possible...
                                  Ticket no. Is 1117023
                                  boAt customer support has been notified about the posted complaint.
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                                  One side of headphone was not working properly, so i raised complaint on 20 august 2020 and product is picked on 21 august 2020, after tracking my shipment it shows whhandover from [xpressbees] 7 September 2020. Now its 17 September 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

                                  Please help here i want my headphone as early as possible...
                                  Ticket no. Is 1434272
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                                    V
                                    Vova
                                    Jun 22, 2020
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                                    It was my first purchase from boat via myntra and they delivered me a damaged product on 3rd june and on same day i raised issue with myntra and thy asked me to connect with boat neither their customer care works neither thy bother themselves to revert on email complaints and still i am chasing for resolution... Bull # bull # customer services they are providing and their customer executives dont have manner to handle complaints... Post this experience i am never going to buy from this company neither i will recommed to anyone... They make their customer more frustrated instead of making them happy.
                                    boAt customer support has been notified about the posted complaint.
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                                      G
                                      G L I T C H
                                      from Hāora, West Bengal
                                      Jun 22, 2020
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                                      I hereby want to say that i have gave my boat rockerz 400 for the replacement as my headphone mic was faulty so i decided to replace it within warranty. I submit my headphones on 5-6-2020 and now it's[protected] and there is no sign of my headphones it only shows whhandover
                                      boAt customer support has been notified about the posted complaint.
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                                        D
                                        DamanDD
                                        Jun 22, 2020
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                                        My wireless headphone was not working properly, so i raised complaint on 3june, 2020 and product was picked on 6june, 2020, after tracking my shipment it shows whhandover. Now it is 22june, 2020, its been 16 days still no update from boat. Customer care not responding for calls and mails.

                                        Please help here i want my headphone as early as possible...
                                        Ticket no is :- 1147535...

                                        My mobile number:- [protected]
                                        My email id:- [protected]@gmail.com
                                        boAt customer support has been notified about the posted complaint.
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