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Updated: Dec 3, 2025
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boAt reviews & complaints page 271

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S
Sreeranj Prakash
May 6, 2020
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Address: Indeevaram house,Last Kallode,Perambra

I have registered a complaint for my boat rockerz 255 on the website but i have got no response from them i have registered the complaint on 2nd may 2020 there has been no mails or sms
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    M
    Makky1992
    May 4, 2020
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    Hi i have tried to complaint in your official website but i am being unable product not select issue .

    Now, this complaint about my "boAt Rockerz 255 Sports Bluetooth Wireless Earphone " which has been brought through the amzaon on "21 January 2019" link of printable invoice "https://www.amazon.in/gp/css/summary/print.html/ref=oh_aui_ajax_invoice?ie=UTF8...⇄

    Bluetooth has not working properly only one side sound work . this is 2 or 3 time may be complaint on this product. can you provide me this time genuine earphones.

    warranty link :- https://images-eu.ssl-images-amazon.com/images/I/61DDbQgKieL.pdf

    Contact Number: [protected]/[protected]
    +1 photos
    boAt customer support has been notified about the posted complaint.
    Verified Support
    May 26, 2020
    boAt Customer Care's response     Hey boAthead sorry for the inconveniences caused, please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve it asap.

    Regards,
    boAt Crew
    Jun 02, 2020
    Updated by Makky1992     mail id ?
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      S
      Sajid Mullah
      May 3, 2020
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      Address: Tigri gol chakkar ,taj highway, opposite gaur city , greater noida west

      It is working properly as it before
      So I want to claim warranty for replacement of this product.
      Thank you
      +1 photos
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        S
        Saqib Mirza
        May 1, 2020
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        My bluetooth earphones which I purchased in January this year is still in warranty but both sides stopped working and the problem occuring from the joint of the buttons..
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          P
          Pankaj Tushir
          Apr 20, 2020
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          Hi,
          I have registered a complaint on boat on 05-march-2020. Ticket no is : 1020161

          On 16-march-2020, service center received my product for servicing and on 20-march-2020 i got a status as 'replacement product is issued'. But still i did not get any awb# from courier on this and now my ticket status is also not showing on the delivery site.
          My product is earphones boat rockers 255.
          When can i expect a delivery of my replacement product.

          Regards,
          boAt customer support has been notified about the posted complaint.
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            A
            A n mehra
            Apr 20, 2020
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            Address: Ward no. 11 indri, Gudha

            My earphones is working only 8 months so i replaced my earphones
            Thank you

            No fisical damage
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              R
              repala veera
              Apr 19, 2020
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              Address: No 3/10 ,kuresan street,old washerman pet,near pandian bus stop,Chennai -600021

              Hi My Bluetooth charger junction was tooo weak... Yesterday I connected the charger, that junction disconnected hub... Sooo kindly replace my Bluetooth... Either service it... Make it ASAP
              +2 photos
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                S
                subrat Arya
                Apr 19, 2020
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                cushions leather

                I had purchased a boat rockerz 600 bluetooth wireless headphone brown color through flipkart . It was working well since 2016 but its leather takes off. I want to place a new cushion in it....
                +1 photos
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                R
                Revathi Ranganathan
                from Delhi, Delhi
                Apr 16, 2020
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                I had purchased a boat rockerz 255 sports bluetooth wireless earphone on 8th july 2019 through amazon. It was working well and the sound quality is great. Today only one side of the earphones work. On the right side, there is no sound. Please note that the product is within the warranty period.

                I understand the current lockdown situation hence i mailed them requesting a replacement of the earphones once the situation returns to normalcy. Mails to the mail id - [protected]@imaginemarketingindia.com do not work. Mails do not even get delivered. What is the process to claim warranty??
                boAt customer support has been notified about the posted complaint.
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                  M
                  Manish Khangwal Singh
                  Apr 16, 2020
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                  Address: 1173/12 Govindpuri kalkaji new delhi 110019

                  Speker are not working
                  +1 photos
                  Apr 16, 2020
                  Updated by Manish Khangwal Singh                   Purchage buy amazon... One side Speker are not working
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                    A
                    Akankshadolly
                    Apr 14, 2020
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                    Address: Mathiya pe 1234 purshottam pur agarsanda behra
                    Website: Support.boat-lifestyle .com

                    Both the sides are not working and the mic is also not working properly from last two days...please help me out ..and i have been complaint against this and my ticket no is 1067244..my earphones are not working properly .i have ordered my boat bassheads earphones by flipkart .but they are not working ..
                    +1 photos
                    Apr 17, 2022
                    Complaint marked as Resolved 
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                      S
                      Sonal Jaiswar
                      Apr 9, 2020
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                      Address: A/502 Sankalpana ChS, Near sahil hotel Sion east 400017

                      I purchase an earphone from amoazon in October 2019, but it is not working, now i had complained many times but there is no response from the company, what can i do, customer support is also not giving me satisfied answer, i also mailed on coustmer support but no response
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                        A
                        Ajay_Sreedev
                        from Hāora, West Bengal
                        Apr 3, 2020
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                        BoAt Rockerz 255 Sports Bluetooth Wireless Earphone with Immersive Stereo Sound and Hands Free Mic (Active Black) which was purchased on 25/10/2019 is not working. Unable to place complaint on "https://support.boat-lifestyle.com/service-center".
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                          R
                          rashiagg
                          Mar 31, 2020
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                          Address: 17-B, highway apartments, DDA, SFS Flats, Ghazipur, Delhi - 110096, New Delhi, Delhi, 110096

                          My earphones have become one-sided and i've been trying to claim the one-year warranty unsuccessfully. I've tried mailing my complaint to the official mail id, but it is already full, so it just reverts back as an error. I've also registered my product at the official complaint forum but there's been no response from the company's side. I'm afraid that by the time they respond to my complaint, the warranty would already be up.
                          I'm attaching my original order details as proof of warranty.
                          +4 photos
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                          Left side earphone not working properly and sound is very week
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                            P
                            Priyaranjant20
                            Mar 21, 2020
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                            Address: 800020

                            I purchase an earphone from amoazon in august 2019, but it is not working, now i had complained many times but there is no response from the comoany, what can i do, customer support is also not giving me satisfied answer, i also mailed on coustmer support but no response
                            Order no :[protected]
                            Order date
                            27-aug-2019

                            Please replace it as soon as possible
                            +1 photos
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                              J
                              Jathin Singh Rajput
                              Mar 20, 2020
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                              Address: Hyderabad, Telangana, 500045

                              Actually i ordered boat bassheads 100 from amazon last month (1 year warrenty) so as i orderd it from amazon i didn't had a proper invoice so my complain has not been approved so shall i directly consult to tht service center...? Or shal i use screenshot of my order as invoice...? And i have even tried to contact costomer care services but most of the tym they won't lift the call and ones they lift i didn't got any usefull response so...
                              +1 photos
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                              I bought boat rockers 255 earphones which is under 1 year warranty, right side is not working. I sent mails which were not sent because it shows recipient mailbox as full. I don't recommend them to anyone thinking buy them.
                              Reply
                              I bought boat rockerz from paytm, i am using it very gently. Suddenly my left side not working. Its under warranty period. So what i have to do. Plz reslove it
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                                C
                                [email protected]
                                from Powai, Maharashtra
                                Mar 18, 2020
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                                Address: B-2, 1St Floor, Ashar it park, Road no 16, Ambika Nagar, Wagle Industrial Estate, Thane West, Thane - 400604, Thane, Maharashtra, 400604

                                I have purchased boat headphone 6 months before and my headphones is in warranty period and one side headphone was not working so i have raised complaint on baot website then i have received message from boat company that your complaint has been taken and we will arrange the pick for your headphone then i have given my headphones to the courier person on 12th mar then i have received message from boat company that we have received your headphone and we will update you within 4 days. Today is 18the mar but still i haven't re any update from boat company and the customer care number was not res and the email i'd of customer care is not working, request you kindly look into the matter and resolve my query as soon as possible,

                                Please find the attachment of screen shot of message which i have received from boat company and invoice copy
                                +3 photos
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                                Dear Team

                                My hendset not working after 2 month and R speekar not working calling voice are returun replace my henset

                                Mohit choudhary
                                [protected]
                                Reply
                                Still no reponse pathetic service. Atleast someone whould respond n resolve my issue. I am making a complaint from last 1 month and in chennai they did not accepted it due to issue with your boat. Kindly resolve it my headset is not working completely and thr model is 100.
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                                  S
                                  Sanu963
                                  Mar 16, 2020
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                                  Address: Ernakulam, Kerala

                                  I bought the product through amazon a few months back. But the headset is not working well. The right side speaker is completely soundless. The review of the product was impressive, so i bought. But after a few weeks it started to show some irregularity in working. The plugin to part of the headset is also non functional. So please do the needful, hopefully..
                                  boAt customer support has been notified about the posted complaint.
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                                  Dear Team

                                  My hendset is not working after 2 months and R speekar not working.calling voice return.pls replace my hendset

                                  boat basshead headset is not working - Comment #3664851 - Image #0
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                                    S
                                    Shubham923
                                    from Powai, Maharashtra
                                    Mar 13, 2020
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Hi, i am shubham, my ticket number is 982446.
                                    I got the update that "product replacement has been issued", but it's been 3 weeks product has not dispatched yet. I called customer care 4 times and every time they are saying that they will dispatch my product within 24 hours but they don't. I agreed to accept v3 rugged cable instead of original micro usb cable as suggested by customer care, but still problem persists and they dont send the product. Now they are not receiving the call as well. Really frustuated!!
                                    Mar 14, 2020
                                    Complaint marked as Resolved 
                                    boAt customer support has been notified about the posted complaint.
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                                    Sir/ madam
                                    My boat rockerz Bluetooth earphones are simple super . While wearing this Bluetooth its is very peaceful . I’m using this Bluetooth earphones from Five month Suddenly what happen I don’t know, it’s not working now properly. I want to replace this product . Plz do as soon as possible
                                    Sir Thank you.

                                    product hasn't been dispatched even after 3 weeks. - Comment #3662877 - Image #0
                                    Reply
                                    I replaced my boat headphones but the product I received is not up to mark and the receipt says its price is Rs 626 . It's Boat ROCKERZ 255.
                                    Reply
                                    Dear Team

                                    My hendset is not working after 2 months and R speekar not working.calling voice return.pls replace my hendset
                                    Reply
                                    I have bought it 4 months ago .. it has 1 year warranty... but stopped working in right side ... so please give a replacement..
                                    Reply
                                    My bluetooth earphones stopped working one side. It is less than a year and still under warranty. so please arrange pick up for my the same and replace them with new working set of earphones. Do the needful ASAP
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                                      A
                                      Ashirbad bastia
                                      Mar 9, 2020
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                                      Address: Mumbai City, Maharashtra

                                      I have given my power bank for service after i was not charging. I registerd complaint and ticket no. Provied on 25th. Feb 2020. On 7th march is saw that replacment product isued and till now no mails. No sms.. I even called more than 10times no call received.. What is the problem.. I think this is fraud company. I am so sad about this service and the product is good but service support is not there..
                                      boAt customer support has been notified about the posted complaint.
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                                      Hi Team,

                                      This is to inform you that I have purchased Boat rockers 255 Headphone. But now all of the sudden my right side speaker is not working.

                                      I am not sure why it is stopped working . I have purchased through AMAZON.IN
                                      Reply
                                      Dear Team

                                      My hendset not working after 2 month and R speekar not working calling voice are returun replace my henset

                                      Mohit choudhary
                                      [protected]

                                      replacement product issued. - Comment #3664847 - Image #0
                                      Reply
                                      Mohit kumar choudhary's reply, Mar 19, 2020
                                      Do mahine me ye haal hai aur ek saal ki warrnty dete ye
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