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Updated: Jun 10, 2026
Complaints 5810
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 271

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S
Sonia Bijarnia
Jun 18, 2020
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Address: Mumbai
Website: Boat india

I purchased this product (Boat bluetooth ear phone) from myntra past 6 months back and it came with a warranty of 1 year. Unfortunately it stopped working and neither the company nor myntra executive giving response regarding this issue. They are providing me contact of service center (Unable to make a call at those provided numbers) plus service center is far away from my location and using public vehicle for such long distances is risky due to countries corona issues
boAt customer support has been notified about the posted complaint.
Jun 18, 2020
Updated by Sonia Bijarnia Kindly respond
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    Richa Pengoria
    Jun 18, 2020
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    Address: Boat India

    Hi... I bought redstone boat speaker from amazon n after 4 months.. Its poweroff button was not working... I raised my complaint on boat support and my complaint number is 1096648 on support boat lifestyle... My unit is in warranty period n i registered complaint... They picked d unit also n on 4 june d last status dey received d unit... Bt now no updates regarding my speaker.. Even dey didn't reply on customer care... No replies of mail... I don't know whether is repaired or not or where it is... N it's about a month...
    Rite now it's showing my unit is in mumbai..
    boAt customer support has been notified about the posted complaint.
    Jun 21, 2020
    Updated by Richa Pengoria     Still no updates from customer support
    Jun 27, 2020
    Updated by Richa Pengoria     After so many complaints dey returned a faulty unit to me...speaker is not working .. customer care not receiving call not even reply to mails...I want my unit back or just give my money back...really worst service provider boat company I never recommend anyone ...
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      T
      Tanmoy Mondal boat
      Jun 18, 2020
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      My wireless bluetooth headset boat rockerz 255f neon one side not working so i complaint against on 30 april 2020. My ticket no 1080101. & awb no.[protected]. The pickup date 13th may 2020. The current status shows that whhandover delivered on 3rd june 2020. But i'm not received the product. I want my product as soon as possible, kindly please recheck and resolve it my ticket no 1080101.
      boAt customer support has been notified about the posted complaint.
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        Tanmoy Mondal boat
        Jun 18, 2020
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        My wireless bluetooth headset boat rockerz 255f neon one side not working so i complaint against on 30 april my ticket no 1080101. & awb no.[protected]. The current status shows that whhandover delivered on 3rd june but i'm not received the product. I want my product as soon as possible, kindly please recheck and resolve it my ticket no 1080101.
        boAt customer support has been notified about the posted complaint.
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          Prarthita Kar
          from Hasimara, West Bengal
          Jun 17, 2020
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          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

          I have purchased boat f255 on Flipkart but after few months one side airbus stop working so i had registered a complaint and after that they give me a ticket number 1118076 and 29th of may they picked up and 4th june they received my unit and still now they didn't give me my replacement unit.
          boAt customer support has been notified about the posted complaint.
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            S
            Sujit9821
            Jun 17, 2020
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            My earphone was in warranty and I submitted my complain to boat.They made pick up through expressbeez and exprexbiz picked up the product and delivered the product to boat after 1 and half month .Since that time I have not got any confirmation from boAt and also by sending them mail numerous time they are not replying any more.When i contacted express bizz they said to contact boAt and boAt has no reply till now.I think I am in fraudism now.It is now about 2 and half months and no rply from boAt.so i think boAt is worst in terms of warranty.Dont blv on boAt.my ticket no is 1065020.
            boAt customer support has been notified about the posted complaint.
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              A
              Ayushi1410
              from Delhi, Delhi
              Jun 16, 2020
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              I replaced my earphones and pickup was done on 18 may 2020. Bit i've still not received any update or the product. So disappointing it is. My ticket no. Is 1095865
              boAt customer support has been notified about the posted complaint.
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                P
                Priyansh Bansal
                Jun 16, 2020
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                Address: [email protected]

                One side working and sound is not coming from other side
                boAt customer support has been notified about the posted complaint.
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                  A
                  asgamer
                  Jun 16, 2020
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                  I opened a ticket (#1111994) for the replacement of my boat rockerz 255 earphones on 20th may which were then picked up on 26th may. Since then, i haven't received a single reply from boat on the status of my earphones. I'll make sure that all of my peers/colleagues/followers get to know about their crap service and never buy from them. It's so disappointing that a decent product is ruined by such a useless service to it's customers.
                  boAt customer support has been notified about the posted complaint.
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                    A
                    asAnki
                    Jun 15, 2020
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                    Address: Dum-Dum Cantonment, Kolkata

                    Boat headphone( boat bass heads 220 lime colour ) is not working properly
                    It's mic is having problem while being on call. Google assistant opened by itself and sound increased and decreased by itself. Call get disconnected automatically.
                    boAt customer support has been notified about the posted complaint.
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                      P
                      Prakashi Priy
                      Jun 14, 2020
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                      My ticket no is 1127573. I registered my complaint on 27th of May 2020. The product was picked at 3rd June.The estimated delivery was on 6th June and from 10th June shipment status details is stucked(Arrived at BOM/RVP, Mimbai, Maharashtra). Its 14th June today and no transition has occurred from last 4 days.The product is yet not received and no replacement is issued till date.I don't understand what kind of customer services you are providing and to whom. Highly disappointed with this kind of service.I would like u to look into this matter as soon as possible.
                      boAt customer support has been notified about the posted complaint.
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                        K
                        kushanava sinha
                        Jun 13, 2020
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                        1070554 is my complaint id.. I'm trying to get in touch withboats cause my headphones are picked up on 23rd april and in express bees they are showing whh delivered but not in boats website
                        boAt customer support has been notified about the posted complaint.
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                          Divya Khadpe
                          Jun 13, 2020
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                          My ticket no is 1097806. I registered my complaint on 13th of may 2020. It was approved at 19th may and the product was picked at 20th may. I am tracking my product at the last transit is on 7th june 2020. Its 13th june today and no transition has occurred from last 5 days. The product is yet not received and no replacement is issued till date. I had already complaint on all the email id provided by u i. E [protected]@imaginemarketingindia.com. I have called the customer care services no one is responding. I don't understand what kind of customer services you are providing and to whom. The boat crew is not even responding to the mails. Highly disappointed with this kind of service. I would like u to look into this matter as soon as possible.
                          Jul 25, 2020
                          Complaint marked as Resolved 
                          boAt customer support has been notified about the posted complaint.
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                            K
                            KPavan Kumar
                            Jun 12, 2020
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                            Resolved

                            Address: Bangolore

                            I ordered boat rockerz 255f through amazon and suddenly one side stopped working properly. I raised complaint on jun 1st and reverse pickup was done at jun 3rd stating with acknowledgment after 7days i will get the new product after verification. But still, its been more than 10 days, nobody is responding when i tried to reach them to know the status. Please help me to track my product and the details of the claim.

                            My ticket no is 1126013 with the boat regarding the issue.
                            Sep 13, 2021
                            Complaint marked as Resolved 
                            Very good service
                            boAt customer support has been notified about the posted complaint.
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                              P
                              Prajata Samanta
                              Jun 12, 2020
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                              One side of wireless headphone was not working properly, so i raised complaint on 17 may 2020 and product is picked on 22 may 2020, after tracking my shipment it shows whhandover from[protected]:5:33 pm. Now 12 june 2020, its been 23 days still no update from boat. Customer care not responding for calls and mails.

                              Please help here i want my headphone as early as possible...
                              Ticket no. Is 1104335..
                              boAt customer support has been notified about the posted complaint.
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                              My complaint no 1137537

                              I was registered complaint before 29 may and pickup had already been done on 6 Jun.
                              Returned still pending.
                              This is pathatic
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                                A
                                anup.s
                                Jun 12, 2020
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                                Wednesday 13 may 2020, i registered my complaint.
                                My ticket no. Is 1098987.
                                30 days since i've registered, i still haven't received my repaired product or a new replacement product. I tried contacting every customer care number, nobody picks the call or replies to my tickets whether its boat or xpressbees, i request a refund, return, or a repaired product. I have given the screenshots from both websites as proof. Please, someone look into this, thank you.
                                boAt customer support has been notified about the posted complaint.
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                                  V
                                  Vishalmotovlogs vishalmotovlogs
                                  Jun 12, 2020
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                                  I am vishal tahiliani, i having boat 220 red bass heads, i am unable to listen any sound from left earphone, my product is in under warrenty with invoice, kindly arrange replacement.
                                  Boat customer service number is useless, and i am not receiving any mails via reply from boat ends...
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    Ayush187
                                    Jun 12, 2020
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                                    Address: Mumbai
                                    Website: boat support

                                    I am not getting any update from last 8 days of my boat bassheads 225 earphone. My ticket no. Is 1110770 as it is showing pending at service centre from last 8 days. This kind of behavior from boat company i was not expecting.. Please inform me as soon as possible
                                    boAt customer support has been notified about the posted complaint.
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                                      N
                                      Nitish Ram
                                      Jun 11, 2020
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                                      Address: Aarsh Avenue,Maplewood room no.704,behind bharat.college badlapur east-421503
                                      Website: Boat

                                      My earphone pick up on 5th june for replacement and there mention estimate delivery on 7 june but today is 11 june but not delivered yet!...
                                      boAt customer support has been notified about the posted complaint.
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                                      Hey boAthead please share your concern at [protected]@imaginemarketingindia.com so that we can resolve this asap
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                                      Nitish Ram's [Complaint's author] reply, Jun 12, 2020
                                      Link is not working..😤 worst service ever...
                                      Worst service ever..and I didn't get delivered my earphone and it's been 9 days and in the delivery status mention there the product is delivered.How I didn't get any delivery..
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                                        pra1031
                                        Jun 10, 2020
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                                        My ticket no is 1065150 the boat service portal shows that the replacement unit is issued but 5 days completed i did not get the product or any update inside the portal.
                                        boAt customer support has been notified about the posted complaint.
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                                        Hey boAthead please share your concern at [protected]@imaginemarketingindia.com so that we can resolve this asap
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                                        pra1031's [Complaint's author] reply, Jun 15, 2020
                                        i tried too many times By calling customer support of imagine marleting pvt. ltd. but they did not answer the calls
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