boAt Complaints & Reviews

One side of wireless headset was not working properly, so i raised complaint on 24 april 2020 and product was picked on 9 may 2020, after tracking my shipment it shows whhandover on 28 may. Now its 24 june, its been 2 months still no update from boat. Customer care not responding for calls and mails.

I need assistance asap please.
Ticket no. Is 1079291

boAt customer support has been notified about the posted complaint.

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Address: RCF-12,ROOM NO.139,CHANOD COLONY, GIDC Vapi. Vapi 396195 Gujarat

One side of wireless headphone was not working properly, so i raised complaint on 20 may and product is picked on 22 my after tracking my shipment it shows whhandover now 9 jun, its been 24 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone
Ticket number is 1101630

Tracking/awb number:[protected]

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I have giving product boat 225 for warranty cliam at 18 th june but today boat says your product was handover but i didn't receive my headphones so as soon as resolve mu issue

Ticket no: 1184155

boAt customer support has been notified about the posted complaint.

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Pradyumna Kishore Tripathy

Jun 25, 2020

I have also given my boat bluetooth earphones 255r on 21 July, 2020 but now it shows that it is handovered but I had not received any earphones. Please help me. Ticket no-1060189

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I have giving products for warranty cliam on 18th june, in today boat says your product was handover but i didn't receive my headphones. So please give my headphones as soon as

Email: [protected]@gmail.com

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One side of wireless headphone was not working properly, so i raised complaint on 05 june2020 and product is picked on 06 June2020, after tracking my shipment it shows whhandover from[protected] on 18June 2020, Now 24 June 2020, ts been days still no update from boat, I haven't received my product yet. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1154124

boAt customer support has been notified about the posted complaint.

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Shaheena Sheikh

Oct 10, 2020

One side of my earphone wasn't working properly. So I went for a warranty claim. My earphones were picked after a successful verification of invoice details on 13th September 2020. It has been around 15 days since it left for dispatching on 26th September 2020. But I didn't receive my product yet (it's 10th October today). I've been calling & sending emails but all in vain. They don't respond to customer queries.

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hellboat

Aug 4, 2021

This has been the worst customer care service I have experienced ever. It all started on 5th March-2021.
I tried to book Rockerz boat Bluetooth headphones on https://www.boat-lifestyle.com/ on 5th March 2021. At first, I did not make any profile, as I was in hurry, so I did it as a user guest. My money got deducted but my order was not placed. So I called up boat's customer care and I was told not to worry about the deduction, as it will be refunded within 7 days. And I should sign up first before I place an order. I did the same and it was successful.

It has been 5 months since(today it is 4-august-2021) and I still have not received any call leave aside refund of the amount. In those 5 months, I emailed them( at [protected]@boathelp.freshdesk.com and [protected]@imaginemarketindia.com) many times, and every time I got the only system-generated message( " Your request has been received and our team will get back to you). I also called up their customer care and provided them with the bank transaction details but it was no different story. They would say, " we have escalated your complaint to the concerned department, and our team will contact you soon".

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One side of wireless headphone was not working properly, so i raised complaint and product is picked on monday, 11th may 2020, after tracking my shipment it shows whhandover from monday, 1st jun 2020, its been 24 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is ticket number is 1086374.

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Address: V.Satish FlatNo-S2,Aparna Apartments,Sanjevvayya Nagar,Netaji Colony,NAD Junction,Visakhapatnam Visakhapatnam, Near Hotel Gongura BackSide Visakhapatnam Andhra Pradesh - 530009 Phone number: 7095032346, 8919890227

One side of wireless headphone was not working properly, so i raised complaint on 1st june 2020 and product is picked on 2nd june 2020, after tracking my shipment it shows whhandover from[protected]:06:41pm. Now 24 june, its been 24 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1122605

boAt customer support has been notified about the posted complaint.

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Address: Maharashtra

One side of wireless headphone was not working properly, so i raised complaint on 25 may 2020 and product is picked on 29 may 2019, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 24 june, its been 24 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1119778...

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I have placed an order for boat airdopes 511v2
And am not getting any updates regarding the order and delivery. I have already mailed the support team at [protected]@imaginemarketingindia.com and have also tried calling the call center at â€+[protected]â€¬, it says either the route is busy or all our representatives are busy and we have made a note of your number and will contact you soon. But i havenâ€™t got any call back.

When i try to search the order under tracking it is still saying order id not found

This is a highly unprofessional way of treating customers. Am not sure if they are going to deliver the order or not and thinking to cancel the order

boAt customer support has been notified about the posted complaint.

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Shekharnyk

Jun 25, 2020

Highly unprofessional company. Cancelled my order as did not get any updates regarding the order.

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Address: H.no 47, Shivaji Nagar, Varanasi, Uttar Pradesh 221010

One side of wireless headphone was not working properly, so i raised a complaint on 26th may 2020 and the product is picked on 3rd june. After tracking my shipment it shows whhandover from 6:41 pm 16th june. Its been 21 days still no update from boat. Customer care not responding for calls and emails.

Please help here i want my headphone as early as possible...
Ticket number 1125326

boAt customer support has been notified about the posted complaint.

Jul 10, 2020

Updated by mihir_007 It's been 40 days, still no response, and I haven't got my earphone back

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mihir_007

Aug 29, 2020

Consumer complaint is good idea??
Or I'm wasting time?

It's been 3 months and no response from anyone

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Its been 10 days ive sent my product for replacement, so i got a ticket number im tracking it down and on 22 june 2020 its showing its been whhandover. I didnt got my product yet. I need my product as early as possible.

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My boat bluetooth earphones are not working so ihave registered an complaint for this they have taken it on 9 june. It have been 15 days it had not come and now it shows whhandover please help me i want my earphones back. Ticket no-1142697

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One side of my earphone was not working properly, so i raised complaint on 2 june 2020 and product is picked. After tracking my shipment it shows whhandover now 24 june 2020, its been 24 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my earphone as early as possible...
Ticket no. Is 1145158

boAt customer support has been notified about the posted complaint.

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I have applied fr claiming my warranty for my boat earphones on 19th may. It was approved on 24th may till nobody made contact with me for replacing my earphone. I tried to call customer care there is no response its been over a month

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My boat stone 200 was not working properly so i registered the complaint on 27th may 2020 and the pick up was done on 3 june 2020 by vishnu gochar ([protected]). My ticket no. Is 1129127. Even after 20 dyas the order is not delivered to me. When i check status of my product it show whhandover and current status is showing delivered. But i didnt got any delivery. Customer service is not responding my calls and emails....

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My bothe side of earphone was not working and it was on warranty period so i complan it on 7th june 2020 and it got approved on 12th june, it was picked on the same day and now i am tracking my earphone and it is showing whhandover from 23june, and i am afraid that it might not get to me. It was also showing out for delivery before whhandover. Please look into this matter. Customer services are not responding. My number is [protected]

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Address: Hosur

I have returned my boat bluetooth headset for claiming warranty as one side was not working. They have received my set but its been 80 days since i got a reply. They are not picking call or responding in mail.

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Address: C-57/4, C-block gali no 1/2, bhajanpura

Return my earphones. Its been 35 days, how long are u guys going to take to return it. Company says that you will return my earphone within 20 days, but now its getting irritable. There was a minor default in my earphone and also no outer damage. Then why u guys taking lot of time. Return my earphone asap.

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Hello boat heads, i not recived my boat stone 200 speaker, and when i track my speaker on xpressbees it's showing that the product is out for deliver from 28th may 2020, but i not recived my product yet. Please provide my product as soon as.

My ticket no.#4681

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My earphone has problem with low voice sound ...so I registered a complain because is in warranty period ... complaint date 18 th May 2020 and pickup date 26th May..but now a day I will check the status of earphone will show that...WHHandover...what it's meaning I don't understand...so what the problem are going on..? & How much times are more to reach my earphone..?
Plz inform me immediately..as soon is possible
My ticket no is..-1106780

boAt customer support has been notified about the posted complaint.

Jun 24, 2020

Updated by Vik@003 Here, the updated tracking status given below..

boAt Complaints & Reviews

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boAt reviews & complaints page 266

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