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Updated: Feb 27, 2026
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boAt reviews & complaints page 267

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D
DGReaper
Jun 23, 2020
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This in regard with complaint ticket no-1095926. I registered complaint for replacement of my product (Still covered in warranty) and it was picked up by "xpressbees" within a week for the same. More than a month has passed now and still cant track my product. I have been sending complaining mails regarding same at [protected]@imaginemarketingindia.com and i haven't received any replies in this regard.
boAt customer support has been notified about the posted complaint.
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    A
    Abhishek10901
    from Powai, Maharashtra
    Jun 23, 2020
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    Address: Mumbai

    This is regarding ticket 1141520, i sent my boat rugby for repair on 7th june but its in whhandove state since last more than 2 weeks.
    Nobody is responding on email neither their contact number is working.
    boAt customer support has been notified about the posted complaint.
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      R
      Rajesh Kumar Prk
      Jun 23, 2020
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      I bought boat bass 225 headset at july18, 2018. I have one year warranty.
      At feb month that product was not working then i complained then i received new product (Re brushed). It failure again with in 1 year. How will i get warranty.
      Boat products are not working too good, lot of failure with in 1.5 years.
      boAt customer support has been notified about the posted complaint.
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        U
        Ubaish
        Jun 23, 2020
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        I am using this product since 2 months few weeks ago i feel like something went wrong in the left ear piece cause it was giving no sound and now the left earpiece is completely dead according to me then i tried to call service centre they are not giving any response even though they arn't picking the call and after all that service centre is in containment zone karol bagh delhi-110005. So please respond me and replace or repair my earphone as soon as possible. Thank you
        boAt customer support has been notified about the posted complaint.
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          A
          Akki Akhil
          from Bengaluru, Karnataka
          Jun 23, 2020
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          One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
          And the tracking i'd is[protected] on https://www.xpressbees.com/track-shipment.aspx

          Please help here i want my headphone as early as possible... And update to.
          Ticket no. Is 1155911
          boAt customer support has been notified about the posted complaint.
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            J
            Jimit Rupani
            Jun 23, 2020
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            I had sent my bluetooth headphone for service and replacement on 01/05/2020.
            It's been almost two months still no updates nor any mail from boat team regarding the status. I called the courier company they said that they have delivered it on 29/05/2020 only. I didn't get any replacement product. I can't able to track my ticket no. It's showing error. Customer care guys are not at all responding properly. I don't know what customer service they are providing. Very bad service. Please help me close this issue. My ticket no is 1080831.
            boAt customer support has been notified about the posted complaint.
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              R
              Rajeshkunar
              Jun 23, 2020
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              Resolved

              Mic of my earphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover from[protected]: now 23 june 2020, its been about 15 days still no update from boat. Customer care not responding for calls and mails.

              Please help here i want my earphone as early as possible...
              Ticket no. Is 1144167...
              Aug 22, 2020
              Complaint marked as Resolved 
              Mic of my earphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover. now 22 August 2020, its been about 3 months still no update from boat. Customer care not responding for calls and mails. Please help here i want my earphone as early as possible... Ticket no. Is 1144167...
              boAt customer support has been notified about the posted complaint.
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                S
                Shubham Bugreja
                Jun 23, 2020
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                One side of wireless headphone was not working, so i raised complaint on 2 april 2020 and product is picked on 9 may 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 23 june 2020, its been more than 60 days still no update from boat. Customer care not responding for calls and mails.

                Please help here i want my headphone as early as possible...
                Ticket no. Is 1057991
                Waybillno is[protected]
                boAt customer support has been notified about the posted complaint.
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                  A
                  Anmol Karnwal
                  Jun 23, 2020
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                  I have replace my earphones on 10 days ago and it was not delivered till now
                  boAt customer support has been notified about the posted complaint.
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                    A
                    Anmol Karnwal
                    Jun 23, 2020
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                    I didn't received my product that i have replaced
                    boAt customer support has been notified about the posted complaint.
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                      Y
                      Ys Rathore
                      Jun 23, 2020
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                      One side of my wired earphone was not working properly, so i raised complaint on 27 may then order picked on 4 june on 16 june, 5.49 pm it shows out for delivery and on 16 june, 6.40 pm it shows whhandover and today on 23 june its complete 19 days from the day of pickup and i don't received it yet please immediately resolve my complaint my ticket no. Is 1130349
                      boAt customer support has been notified about the posted complaint.
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                        D
                        DamanDD
                        Jun 23, 2020
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                        My Wireless headphone was not working properly, so i raised complaint on 3June, 2020 and product was picked on 6June, 2020, after tracking my shipment it shows whhandover.Now it is 22June, 2020, its been 16 days still no update from boat. Customer care not responding for calls and mails.

                        Please help here i want my headphone as early as possible...
                        Ticket no is :- 1136447...

                        My Mobile Number:- [protected]
                        My email Id:- [protected]@gmail.com
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Anand Kumar Seth
                          Jun 23, 2020
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                          Resolved

                          One side of headphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover from [xpressbees] 19 june 2020. Now 23 june 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

                          Please help here i want my headphone as early as possible...
                          Ticket no. : 1145347
                          Jun 23, 2020
                          Complaint marked as Resolved 
                          Got the message from company
                          boAt customer support has been notified about the posted complaint.
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                            A
                            Akshay Biradar
                            Jun 23, 2020
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                            Hello sir my name is akshay biradar i have given boat rockerz 450 for replacement and it has completed 2 weeks then too my product has not delivered
                            So i want all my details and when will my product will be delivered and it has been a very log time that i have not got my product back
                            My ticket no. Is 1160642
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Saiyam Kapooria
                              Jun 23, 2020
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                              Address: Arrived at BOM/RVP, MUMBAI, MAHARASHTRA

                              On wednesday, 6th may 2020 product was picked
                              And now as on 22 june it has still not been delivered
                              The status shown on saturday, 6th jun 2020
                              Shipment status details shows - whhandover
                              & current status shows : delivered
                              However i have not received my product boat stone 1000 yet
                              Boat customer care center are not receiving calls at all
                              Please help
                              boAt customer support has been notified about the posted complaint.
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                                A
                                Abhishek Kumar Monu
                                from Powai, Maharashtra
                                Jun 22, 2020
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                                Address: Mumbai

                                After 2 months my earphones has not received.

                                And tracking status is WHHANDOVER.
                                My awb number is[protected]
                                boAt customer support has been notified about the posted complaint.
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                                  K
                                  Kaveera
                                  Jun 22, 2020
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                                  I given my boat headphones for claiming warranty and 3 months are passed and still i not got my replacement. It was new headphone and one costumer service man said i will get the new headphone. But no reply and tickt status is also not progressing
                                  No body replying for that
                                  My ticket no. Is 1058240
                                  Please help me it was first gift from my parent's to me 😭😭😭😭😭😭😭😭 please help
                                  Boat rockerz 450. Ticket no., 1058240
                                  Want new product on replacement warranty
                                  boAt customer support has been notified about the posted complaint.
                                  View replies
                                  Please help me to get exchaged new headphone
                                  Cous it was too wrist 😭😭😭😭my life's first gift from my parents b.
                                  Please help me
                                  Reply
                                  My ticket no is 1129746 my replacement is approved but they have not taken my product fir replacement .my earphone is not working at all..please do something im waiting since from last two months facing lots of problems ..
                                  Reply
                                  Kaveera's [Complaint's author] reply, Jun 24, 2020
                                  Go to near by sevice center of boat and get hand to hand exchange dear 😇
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                                    T
                                    Tamil Tons
                                    from Hāora, West Bengal
                                    Jun 22, 2020
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                                    Address: Chennai

                                    Hie i have bought boat bass head 100 headphones in amazon. It was very good. But now it is not working properly...
                                    While connecting the headphones i can't hear any sounds in the headphones... Though it doesn't have any physical damage... I am still having warranty for the headphone... I would like to have a replacement..
                                    boAt customer support has been notified about the posted complaint.
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                                      B
                                      Binodh Das
                                      Jun 22, 2020
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                                      Address: 2, Words Institution Street Kolkata- 700006

                                      One side of wireless headphone was not working properly, so i raised complaint on 27 May 2020 and product is picked on 3 June 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 22 June, its been 19 days still no update from boat. Customer care not responding for calls and mails.

                                      Please help here i want my headphone as early as possible...
                                      Ticket no. Is 1128346...
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Abhi Sondagar
                                        Jun 22, 2020
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                                        My boot rockerzz 255f is not working properly one side. That's way i was registered a complaint in boat warrenty services.
                                        My headphone is under warranty
                                        I was registered a complaint date 16 may 2020 and my Bluetooth picked up date 21st may 2020 and today i got massage like a WHHANDOVER
                                        But i dont get my headphone returned.
                                        So i request you to do something customer care is not giving respond so i humble request you to take action as much time as fast
                                        I needed my headphone quick

                                        My ticket id is : 1103655
                                        boAt customer support has been notified about the posted complaint.
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