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Updated: Dec 3, 2025
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eshant rai
Jun 19, 2020
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Address: Imagine marketing Pvt.Ltd,255, GURU GOBIND INDUSTRIAL EST JAY Coach Goregaon,East mumbai, Maharashtra

Sir i have purchased a headset of boat and sir i have ourchased it on 19 may, sir my headset is not working proferly one side speaker is not working, sir my headset is under warranty and sir i want replacement quickly, my product is boat rockerz 400 carbon black. Sir my headset stop working on the reciving date only at 10:00 pm night. Sir my no. Is [protected]. Sir my invoice no. Is fac5pq[protected], sir my invoice date is =[protected]. Sir i have bought this product by flipkart and they also make fool of me, first they pending my request for one week and they said that you please contact the boat service center. Sir please help. My headset is physicaly fit no damage but one side speaker is not working.
+4 photos
Jun 19, 2020
Complaint marked as Resolved 
sir the boat service center gave me one email id, the email id and the phone no. is- [email protected], 022-4946-1882 . sir they said that your request will process fast but they taken this matter for more than one week . no step taken by the company. they just said that contact us, the no. i have put in the description and sir when i call the no. shown invaild. help sir!!! help!!!
boAt customer support has been notified about the posted complaint.
Jun 19, 2020
Updated by eshant rai sir help me fast, how much days i have to wait please tell.
Jun 19, 2020
Updated by eshant rai sir please notify the complaint by my father name mr. vijay rai . because i put my order by name of vijay rai and phone no. [protected]
Jun 19, 2020
Updated by eshant rai sir please do this process quickly because, this matter is gone mor than half month. please help sir
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    Nadeemsk
    from Lucknow, Uttar Pradesh
    Jun 19, 2020
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    Address: Kumar S Gowda, OM SAI TELECOM # Shop No.F-197, First Floor, Haware Fantasia Buisness Park, Behind Inorbit Mall, Vashi, Navi Mumbai,Maharashtra (400705)

    Hi,

    My ticket number is1069451. I have registered complaint on 16 april. Last update i have received on 10th june that "we have successfully received your unit at our service location & your unit has been forwarded to our service team.
    We will revert to you within 4 days with status of your complaint.
    Your ticket number is 1069451.",

    I have tried to reach them multiple times via email and call but didn't get any reply and unable to connect via call. Every time one automatic reply come which is useless.

    I want my replacement plus 2-3, months extended warranty.
    +1 photos
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      subhang62894281
      Jun 19, 2020
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      I have made complaint on 6th april and my pickup done on 6th may till now i haven't received my product in status it is showing product received at service centre on 10 june (Ticket number 1060375). This is so unprofessional behaviour solve my query otherwise i have to take another steps
      +1 photos
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        P
        Pharri
        Jun 19, 2020
        Resolved
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        Resolved

        My earphones bass 225 red went for replacement since 30 days. But the customer care not responding it.. I want my product.. Please solve it. My ticket number 1098460.. I sent not working product on 19th may.. Logistics arranged by boat.. 3rd june went out for delivery (Delay due to covid 19 i understand it) but company taking the product from logistics. I waiting more than 30 days.. Either boat company not responding any of my call.. Problem is 1 side of earphone was not working.
        +3 photos
        Jul 10, 2020
        Complaint marked as Resolved 
        Product shipped to logistics. Almost everything done
        boAt customer support has been notified about the posted complaint.
        Jul 09, 2020
        Updated by Pharri         Still product is not yet dispatched
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          S
          Sarveshpawar
          from Delhi, Delhi
          Jun 18, 2020
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          Address: GOREGAON,MUMBAI
          Website: support.boat-lifestyle.com/service-center

          I submitted the complaint for my earphones on 30th april and they sent me a mail the next day that my earphones will be picked up from my home in coming 3-4 days and it will take another week to reach them since its lockdown, and then another 3-4 days for issuing of new piece. Also they will notify me through mail or text once my replacement is issued.

          I received a ticket number and awb no. To track the pickup. They picked the faulty piece from me on 7th of may and since then its 1.5 months but i havent received any text or mail. I tried contacting the customer care but no one receives the call. Also when used the awb no for tracking it shows that my product has been out for delivery on 29th may.

          I sent them mails too, but no response from their ends.

          I just need to know whether i'll be getting the replacement or not or they have given it to someone else since it shows out for delivery.
          +2 photos
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            Rohney Das
            Jun 18, 2020
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            Address: D/215 Old minal residency jk road, Bhopal

            I have sent my product to service center and it reached there on 10th june and I got an email that it has reached the service center and they will contact me within 4 days and today its the 8th day but i didn't received a single response from there side
            +1 photos
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              V
              vishal.11
              Jun 18, 2020
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              As One side of my wireless headphone Boat rockerzz 255f was not working properly, so i raised complaint for it and product was picked by Xpressbees. I was continuously tracking my AWB No. And after tracking my shipment now it shows whhandover. Now, its been around 20 days still no update from boat. Customer care not responding for calls.

              Please help here i want my headphone as early as possible as its already been so many days.
              Ticket no. Is 1121997 ...
              +1 photos
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                S
                Selvi Yogeshwar
                Jun 18, 2020
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                Resolved

                Hi My Bluetooth headset was supposed to replace by boat company, inspite of several reminders issue haven't been resolved yet, tried calling them at their customer care number no one is picking up the call. Have messaged them in FB messenger then too no response, please help in this regards. Have attached email complaint
                +1 photos
                Nov 22, 2021
                Complaint marked as Resolved 
                Replacement received
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                  P
                  Paras249
                  from Mumbai, Maharashtra
                  Jun 18, 2020
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                  Address: Mumbai

                  My ticket no. On boat rockerz is - 1039418
                  I send my product on 14 march and now its 18 june its to about 4 months but still i didnt get my product i understand the situation of country but atleast they should reply to my calls i mail them but they didnt even reply my mails and now i m totally strucked because i need my lead back because 4 months is too much even in that condition too. So i hope you can resolve my problem
                  Thanks
                  Paras khurana

                  Gmail - [protected]@gmail.com
                  boAt customer support has been notified about the posted complaint.
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                    Hardik Dabaliya
                    Jun 18, 2020
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                    My product was picked up on 27th May 2020 and it had been reached to service center on 3rd June 2020.

                    Today 15 days completed and i have already talk to customer care and wrote a mail for the same but didn't get any resolution.

                    We have already last 15 days Try to customer talk but customer not any answer.

                    Kindly check and resolve my problem as soon as possible.
                    boAt customer support has been notified about the posted complaint.
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                      arpitlawaniya
                      Jun 18, 2020
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                      Address: Mumbai

                      Hello,

                      My product was picked up on 27th may 2020 and it had been reached to service center on 10th june 2020.
                      I was got a mail regarding "product reached to service center and after 4 days we 'll revert you the status."
                      Today 10 days completed and i have already talk to customer care and wrote a mail for the same but didn't get any resolution.
                      Kindly check and resolve my problem as soon as possible.
                      +2 photos
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                        S
                        Sonia Bijarnia
                        Jun 18, 2020
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                        Address: Mumbai
                        Website: Boat india

                        I purchased this product (Boat bluetooth ear phone) from myntra past 6 months back and it came with a warranty of 1 year. Unfortunately it stopped working and neither the company nor myntra executive giving response regarding this issue. They are providing me contact of service center (Unable to make a call at those provided numbers) plus service center is far away from my location and using public vehicle for such long distances is risky due to countries corona issues
                        +1 photos
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                        Jun 18, 2020
                        Updated by Sonia Bijarnia                         Kindly respond
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                          Richa Pengoria
                          Jun 18, 2020
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                          Address: Boat India

                          Hi... I bought redstone boat speaker from amazon n after 4 months.. Its poweroff button was not working... I raised my complaint on boat support and my complaint number is 1096648 on support boat lifestyle... My unit is in warranty period n i registered complaint... They picked d unit also n on 4 june d last status dey received d unit... Bt now no updates regarding my speaker.. Even dey didn't reply on customer care... No replies of mail... I don't know whether is repaired or not or where it is... N it's about a month...
                          Rite now it's showing my unit is in mumbai..
                          +1 photos
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                          Jun 21, 2020
                          Updated by Richa Pengoria                           Still no updates from customer support
                          Jun 27, 2020
                          Updated by Richa Pengoria                           After so many complaints dey returned a faulty unit to me...speaker is not working .. customer care not receiving call not even reply to mails...I want my unit back or just give my money back...really worst service provider boat company I never recommend anyone ...
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                            Tanmoy Mondal boat
                            Jun 18, 2020
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                            My wireless bluetooth headset boat rockerz 255f neon one side not working so i complaint against on 30 april 2020. My ticket no 1080101. & awb no.[protected]. The pickup date 13th may 2020. The current status shows that whhandover delivered on 3rd june 2020. But i'm not received the product. I want my product as soon as possible, kindly please recheck and resolve it my ticket no 1080101.
                            +1 photos
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                              Tanmoy Mondal boat
                              Jun 18, 2020
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                              My wireless bluetooth headset boat rockerz 255f neon one side not working so i complaint against on 30 april my ticket no 1080101. & awb no.[protected]. The current status shows that whhandover delivered on 3rd june but i'm not received the product. I want my product as soon as possible, kindly please recheck and resolve it my ticket no 1080101.
                              +1 photos
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                                Prarthita Kar
                                from Hasimara, West Bengal
                                Jun 17, 2020
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                                Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

                                I have purchased boat f255 on Flipkart but after few months one side airbus stop working so i had registered a complaint and after that they give me a ticket number 1118076 and 29th of may they picked up and 4th june they received my unit and still now they didn't give me my replacement unit.
                                +2 photos
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                                  Sujit9821
                                  Jun 17, 2020
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                                  My earphone was in warranty and I submitted my complain to boat.They made pick up through expressbeez and exprexbiz picked up the product and delivered the product to boat after 1 and half month .Since that time I have not got any confirmation from boAt and also by sending them mail numerous time they are not replying any more.When i contacted express bizz they said to contact boAt and boAt has no reply till now.I think I am in fraudism now.It is now about 2 and half months and no rply from boAt.so i think boAt is worst in terms of warranty.Dont blv on boAt.my ticket no is 1065020.
                                  +1 photos
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                                    Ayushi1410
                                    from Delhi, Delhi
                                    Jun 16, 2020
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                                    I replaced my earphones and pickup was done on 18 may 2020. Bit i've still not received any update or the product. So disappointing it is. My ticket no. Is 1095865
                                    +1 photos
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                                      Priyansh Bansal
                                      Jun 16, 2020
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                                      Address: [email protected]

                                      One side working and sound is not coming from other side
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                                        asgamer
                                        Jun 16, 2020
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                                        I opened a ticket (#1111994) for the replacement of my boat rockerz 255 earphones on 20th may which were then picked up on 26th may. Since then, i haven't received a single reply from boat on the status of my earphones. I'll make sure that all of my peers/colleagues/followers get to know about their crap service and never buy from them. It's so disappointing that a decent product is ruined by such a useless service to it's customers.
                                        +1 photos
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