Claimed

boAt Complaints & Reviews

1
Last updated Apr 26, 2024
Complaints 5704
Resolved
422
Unresolved
5282
Quick Links
Statistics
Share
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
boAt
Customer Service Contacts

boAt Phone Numbers

Phone
+91 22 4946 1882
1420
1528
View all boAt contacts

boAt Head Office Address

C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
India
400063

boAt reviews & complaints page 267

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramprasad Elugu
Report
Copy

Replacement of earphones

My boat earphones are picked on 30th may 2020.
Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra this as shipment status and estimated delivery is was 3td june 2020. My ticket number is 1113571. And also they are not responding to my mails. Kindly look at this complaint as it has been too long....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mousumiz
Report
Copy

Delay in response

Hi

On 10 may 2020 i registered a warranty claim for my boat earphone which stopped working. Claim ticket number: 1093063.
Till date i have received no response from the boat company about how long will it take for the warranty procedure... This was absolutely not expected from boat... Highly disappointed......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
@nehakakkar

Why you guys even endorse these cheaters..??

Cheat cheat cheat cheat!! This is the company’s pride month.

Its been 3 (Three) months i m following with boat company,

Feel all cheated with my first ever transaction with you guys 😔 wide order no. 15400 for rs. 3196/-.

Courier services have resumed pan india with almost a month now.

Nor...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kimokod
from Hyderabad, Telangana
Report
Copy

Warranty issue about ear phones.

We rise compliant to pick up for service in warranty period, they ask for invoice original bill pdf. Then again we raise new ticket number within warranty period. But they never responded until it expiry. They ask us three times to rise ticket numbers. We do but they never answer within period, after they gave mail as out of warranty. This totally absurd. Asper warranty company have to responsible to serve us within terms and conditions....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata

Few months ago i've registered a complaint against my product
The delivery partner had taken my product for replacement
But till now i didn't receive my product
It's been more than three months
I can understand because of lockdown the service has to be closed
But now everything has started
So i want my product within 2-3 days else return my money back
Since 15 days i'm calling to know the...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy
Address:3-A dwarikapuri near bsa college , mathura , UP

I have registered my complaint on 19th may about not working of one side of earphone and on the 7 jun it is showing on the official website of that replacement product issued but i dont get any mail or any message about product issue and on imagine marketing it is showing upto the 4th step (Product received at service center)
Take some steps regarding this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai

Hello my name is surender singh, my complaint has been successfully registered with you and my ticket number is 1053249

My headphones was picked up by the courier partner on 10 may but i have not got any replacement till now. Now i am not bale to track my product. I am really worried about this and i hope i get my product as soon as possible.
Can you please tell the further process which is going to take place. And till...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nabanitaghosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong item has been delivered

Address:4th Floor, Block n.o 5, Rhine Building, Embassy Tech Zone, Hinjawadi Phase II, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra 411057, Pune, Maharashtra, India

Hi team, I am writing this email to convey my worst experience with boat.I have purchased the boat earphone Boat Bassheads 238 - In Ear Wired Headphone (Blue)My earphones stopped working so i raised the support case 1025045 to replace the product and the new product got delivered to me on 7th June 2020The worst thing is that, this time i got the product delivered but it is not the same which i ordered. My product which i purchased was [...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
I purchased boat bassheads furious red earphones on 15th feb 2020 and my product stopped functioning so i filed an online complaint for replacement on boat's website on 15th may 2020 as it was still within the warranty period (Complaint no 1095926).
It was successfully picked up by xpressbees delivery boy on 17 th may 2020 and i received message for the same. Initially i was able to track my product's location but then it started showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gdevgude
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

headphone jack not working, warranty claim

My mobile no is [protected]
I had purchased boat nirvono uno headphone from amazon 10 month ago,
I want to claim my warranty, my headphone jack not working properly there is no sound occurre both side.
I have complained 2 days before but my complain is pending. I am not getting any response from boat care side.
I had called many time but not getting response....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyajeet Babasaheb Patil
Report
Copy

replaced product is stop working...

Address:Rajmudra soc, dehugaon pune 412109

I purchased boat rockerz 255 bluetooth headset and it's one side is not worked so i get replacement and this replaced product is also showing same problem and my warranty runs out. Although it's good headphone i had but plz resolve my issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tapan.singh10a
Report
Copy

boat rockerz 400 carbon black

I brought last year and now i'm facing problem with it, warranty of my is going to expire soon and as i'm trying to contact the support team no one is answering the calls.
I want my product to be relaced before my product warranty runs out....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debarati Kar
Report
Copy

exchange of boat product

I bought a boat rockerz 255f on 3rd march 2020. But it has some problem so i registered a complaint on boat website on 28th may 2020. But till now noone come to take the fault product. When will your delivery boy come to take it back? And when will i get the new one?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vamk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of my boat 162 earphones

I had purchased my boat earphones on 1st november 2019. I had a complaint with my earphone, boat 162 black earphone, since one side was not working. Under the warranty period, the pickup was done from my residence on the 12th of may2020. After, that i have not been updated about the status of the same. The blue dart status shows that it has been delivered somewhere else on 28th may2020. I have been calling customer care, but there is no response.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jamnareshi
Report
Copy

Not attending customer care number

I want to cancel my order and also mailed many times but no reply is mentioned, also on toll free no. I called many times but calls are not attended. How unprofessional company it is, so disgusting....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
varshasingh91
from Delhi, Delhi
Report
Copy

Unable to contact customer care for Product under warranty

Respected mam/sir,

This is to inform you that i have purchased one wireless boat earpiece from amazon.in on 23.08.2019 via order no.[protected]. Now, it has stopped working and it is not even getting charged. Therefore, as per the replacement policy (Since the product is in warranty period) of the company it should get replaced. Though, i have contacted via mail id but they have guided me for a website of their's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have bought a boss bassheads 100 black headphone, in 6 months it started malfunctioning, but because it was on warranty for 1 year, i filed a complaint and they asked me to return the product and they will exchange it. The ticket no. Is 1090529, with name of rudransh rajput. Xpressbees picked up my product from my place, and till today i didnt received back my new fresh product. I tried sending enquiry many times, but didnt got any result....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanshika Chandani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reverse pick, up done but new product did not received

Address:525 nirala nagar, Behind sjs public school

I have bought a boss bassheads 242 black headphone, in two months it started malfunctioning, but because it was on warranty for 1 year, i filed a complaint and they asked me to return the product and they will exchange it. The ticket no. Is 1052969, with name of akash jha. Xpressbees picked up my product from my place, and till today i didnt received back my new fresh product. I tried sending enquiry many times, but didnt got any result....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered rockerz 255 .I have already made the purchase and paid for this product via razorpay .An amount of 1499 was deducted from my account.i have got the confirmation massage form bank . But I didn't get any email or confirmation from boat . I[censored] want check
On something then check on razorpay. And even then i[censored] can't do anything about it just return my money. I WANT MY MONEY BACK...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tirth Kalaria
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue

It has been more than a month after the pickup was held for my in-warranty product boat rockerzz. I have not got any mail or sms or anything from their side and i also tried contacting them by sending emails and calls but no response from them. Understand the situation a customer does requires a conformation mail about their product but no response.
Ticket number 1068244.
Please help me for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy