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Updated: Apr 8, 2026
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boAt reviews & complaints page 267

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Y
Yuvraj Chakravarti
Jun 24, 2020
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Hey, i'm amit. I sent my boat rockerz 225 for replacement on 2nd june 2020 and it's been almost 20 days since i last got an update from them. I've tried emailing them but it shows their inbox is full. I tried contacting the customer care but the call just automatically disconnects after i choose to talk to their executive. My ticket no. Is 1126163. I'd be so grateful if i can get help from here.
Thankyou.
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    V
    Vedant Zade
    Jun 23, 2020
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    My earphones were in warranty period so i claimed for repair my earphones as sound quality was very rough... The product is showing whhandover form 16th june and i am not getting any update of my earphones please help me out.. Earphones were picked by expressbees tracking no.[protected]
    Product name. Bass head 100
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      P
      Pradyumna Kishore Tripathy
      Jun 23, 2020
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      Address: Mumbai
      Website: Boat-lifestyle.com

      My boat bluetooth earphones are not working so ihave registered an complaint for this they have taken it on 21st may. It have been 1 month it had not come and now it shows whhandover please help me i want my earphones back. Ticket no-1060189
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        P
        prash357
        Jun 23, 2020
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        This is regarding my replacement complaint for ticket number #1079991.

        Its been almost 2 Months now that I had raised the complaint for repair replacement and even after my product was delivered to Boat service center/Warehouse by Xpressbees on 30th May, still till today (23rd June) there is no further update on replacement of my earphones.

        Kindly give me the update regarding the repair/replacement of complaint no. 1079991.

        Note: I already sent multiple emails to [protected]@imaginemarketingindia.com and [protected]@imaginemarketingindia.com and also tried calling your customer care number but no response till now.

        Thanks,
        Prashant
        Email id: [protected]@gmail.com
        boAt customer support has been notified about the posted complaint.
        Jun 26, 2020
        Updated by prash357         I emailed my concerns to [protected]@imaginemarketingindia.com too, but still till date no response or update from anyone from Boat. I dont know if boat is actually going to honor the warranty.

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          T
          taharizwanansari
          Jun 23, 2020
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          I have claimed the warranty as my earphones had some issues .i haven't received back yet. it's about 2 months there is no update nothing. and its showing Whhandover .my way bill no is 1069898 and my tracking no for it is[protected] i hope it is resolved as soon as possible.i have been waiting for my product from a very long time my product was picked around april and its now june end. I prefer boat products but if it goes like this i won't buy next time.
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            P
            Pranshu jain 55
            Jun 23, 2020
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            One side of wireless headphone was not working properly, so i raised complaint on 1June 2020 and product is picked on 9 June 2020, after tracking my shipment it shows WHHandover on18 june. Now 23 June 2020, its been so many days still no update from boat. Customer care not responding for calls and mails.

            Please help here i want my headphone as early as possible... and update to.
            Ticket no. Is 1142697 and waybill number is[protected]
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              B
              [email protected]
              Jun 23, 2020
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              Address: Mumbai

              My product is missing it's not received by me... Over then 2 months...
              Ticket number - 1071597
              Mobile number - [protected]
              Please find it...
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                D
                DGReaper
                Jun 23, 2020
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                This in regard with complaint ticket no-1095926. I registered complaint for replacement of my product (Still covered in warranty) and it was picked up by "xpressbees" within a week for the same. More than a month has passed now and still cant track my product. I have been sending complaining mails regarding same at [protected]@imaginemarketingindia.com and i haven't received any replies in this regard.
                boAt customer support has been notified about the posted complaint.
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                  A
                  Abhishek10901
                  from Powai, Maharashtra
                  Jun 23, 2020
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                  Address: Mumbai

                  This is regarding ticket 1141520, i sent my boat rugby for repair on 7th june but its in whhandove state since last more than 2 weeks.
                  Nobody is responding on email neither their contact number is working.
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                    R
                    Rajesh Kumar Prk
                    Jun 23, 2020
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                    I bought boat bass 225 headset at july18, 2018. I have one year warranty.
                    At feb month that product was not working then i complained then i received new product (Re brushed). It failure again with in 1 year. How will i get warranty.
                    Boat products are not working too good, lot of failure with in 1.5 years.
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                      U
                      Ubaish
                      Jun 23, 2020
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                      I am using this product since 2 months few weeks ago i feel like something went wrong in the left ear piece cause it was giving no sound and now the left earpiece is completely dead according to me then i tried to call service centre they are not giving any response even though they arn't picking the call and after all that service centre is in containment zone karol bagh delhi-110005. So please respond me and replace or repair my earphone as soon as possible. Thank you
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                        A
                        Akki Akhil
                        from Bengaluru, Karnataka
                        Jun 23, 2020
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                        One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
                        And the tracking i'd is[protected] on https://www.xpressbees.com/track-shipment.aspx

                        Please help here i want my headphone as early as possible... And update to.
                        Ticket no. Is 1155911
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                          J
                          Jimit Rupani
                          Jun 23, 2020
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                          I had sent my bluetooth headphone for service and replacement on 01/05/2020.
                          It's been almost two months still no updates nor any mail from boat team regarding the status. I called the courier company they said that they have delivered it on 29/05/2020 only. I didn't get any replacement product. I can't able to track my ticket no. It's showing error. Customer care guys are not at all responding properly. I don't know what customer service they are providing. Very bad service. Please help me close this issue. My ticket no is 1080831.
                          boAt customer support has been notified about the posted complaint.
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                            R
                            Rajeshkunar
                            Jun 23, 2020
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                            Resolved

                            Mic of my earphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover from[protected]: now 23 june 2020, its been about 15 days still no update from boat. Customer care not responding for calls and mails.

                            Please help here i want my earphone as early as possible...
                            Ticket no. Is 1144167...
                            Aug 22, 2020
                            Complaint marked as Resolved 
                            Mic of my earphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover. now 22 August 2020, its been about 3 months still no update from boat. Customer care not responding for calls and mails. Please help here i want my earphone as early as possible... Ticket no. Is 1144167...
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Shubham Bugreja
                              Jun 23, 2020
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                              One side of wireless headphone was not working, so i raised complaint on 2 april 2020 and product is picked on 9 may 2020, after tracking my shipment it shows whhandover from[protected]:18 pm. Now 23 june 2020, its been more than 60 days still no update from boat. Customer care not responding for calls and mails.

                              Please help here i want my headphone as early as possible...
                              Ticket no. Is 1057991
                              Waybillno is[protected]
                              boAt customer support has been notified about the posted complaint.
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                                A
                                Anmol Karnwal
                                Jun 23, 2020
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                                I have replace my earphones on 10 days ago and it was not delivered till now
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Anmol Karnwal
                                  Jun 23, 2020
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                                  I didn't received my product that i have replaced
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                                    Y
                                    Ys Rathore
                                    Jun 23, 2020
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                                    One side of my wired earphone was not working properly, so i raised complaint on 27 may then order picked on 4 june on 16 june, 5.49 pm it shows out for delivery and on 16 june, 6.40 pm it shows whhandover and today on 23 june its complete 19 days from the day of pickup and i don't received it yet please immediately resolve my complaint my ticket no. Is 1130349
                                    boAt customer support has been notified about the posted complaint.
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                                      D
                                      DamanDD
                                      Jun 23, 2020
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                                      My Wireless headphone was not working properly, so i raised complaint on 3June, 2020 and product was picked on 6June, 2020, after tracking my shipment it shows whhandover.Now it is 22June, 2020, its been 16 days still no update from boat. Customer care not responding for calls and mails.

                                      Please help here i want my headphone as early as possible...
                                      Ticket no is :- 1136447...

                                      My Mobile Number:- [protected]
                                      My email Id:- [protected]@gmail.com
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                                        A
                                        Anand Kumar Seth
                                        Jun 23, 2020
                                        Resolved
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                                        Resolved

                                        One side of headphone was not working properly, so i raised complaint on 2 june 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover from [xpressbees] 19 june 2020. Now 23 june 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

                                        Please help here i want my headphone as early as possible...
                                        Ticket no. : 1145347
                                        Jun 23, 2020
                                        Complaint marked as Resolved 
                                        Got the message from company
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