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Updated: Jun 10, 2026
Complaints 5810
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426
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 269

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R
Ragib Imtiyaz
from Powai, Maharashtra
Jun 22, 2020
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Its been more than a month since my product is sent to the company for replacement. They are not updating the details after 3rd of june. One of my friend got his product who register after me but still he got it before me
My ticket no. Is - 1074430
boAt customer support has been notified about the posted complaint.
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    Y
    Yogesh Dasi
    from Powai, Maharashtra
    Jun 22, 2020
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    One side of earphone was not working properly, so i raised complaint on 5 junr 2020 and product is picked on 8 june 2020, after tracking my shipment it shows whhandover. Todays date is 22 june 2020, its been 7 days still no update from boat. Customer care not responding for calls and mails.
    boAt customer support has been notified about the posted complaint.
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      S
      sourav1007
      from Hāora, West Bengal
      Jun 22, 2020
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      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063

      My headphone & usb cable was not working properly, so i raised complaint on 23/04/2020, 27/04/2020, 05/04/2020. And product is picked on after 3days, after tracking my shipment it shows whhandover its been many days still no update from boat. Customer care not responding for calls and mails.

      Please help here i want my headphone & usb as early as possible...
      boAt customer support has been notified about the posted complaint.
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        H
        Harshita Didwania
        Jun 22, 2020
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        My awb no. Is[protected] my reverse pickup is done 1 month ago but there is no update of it after that no response of emails and calls...
        boAt customer support has been notified about the posted complaint.
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          V
          Vinay Barnwal
          from Delhi, Delhi
          Jun 22, 2020
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          I had sent my bluetooth headphone for service and replacement on 01/05/2020.
          Today i can not receive any mail like product issued. I didn't get any replacement product. I can't able to track my ticket no. It's showing error. Customer care guys are not at all responding properly. I don't know what customer service they are providing. These guys only taking the product not returning. Very bad service. Please help me close this issue. My ticket no is 1083844.
          boAt customer support has been notified about the posted complaint.
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            K
            kalpak Rane
            Jun 22, 2020
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            As one side of eaephone was not working, i registered a complaint and product was picked up on 25th may 2020. Now it's been 1 month and yet it shows whhandover. When will i receive my earphones?
            boAt customer support has been notified about the posted complaint.
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              S
              Shreya Goldy
              from Hāora, West Bengal
              Jun 22, 2020
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              Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

              One side of my earphones was not so i submitted a complain. They took the pickup on 6 may and it's been more than a month that i have not received my pickup. Since 6th june its showing whhandover.
              I have continuously trying to contact boat customer service but there is no response from their side.
              They neither reply to my mail nor receive my call.
              boAt customer support has been notified about the posted complaint.
              View replies
              my boat headphones does not reached yet at the delivery address and the status is appearing as delivered what the hell is this going on..
              Reply
              I have ordered boat airdope online on 13 june but still not received my order and i called to the customer care he said your order will be delivered within 3-4 days but still not received mt order its around more than 20days.
              Reply
              I've yet not received my order which has been placed 10 days before. Not able to track as well! Courier partner also has not contact details.
              Reply
              I have ordered boat airdope online on 13 june but still not received my order and i called to the customer care he said your order will be delivered within 3-4 days but still not received mt order its around more than 20days.and not able to track as well.
              Reply
              I have ordered my boat airdopes 191g
              On 11 june 2022 but till Now there is no such update about despatch...
              Im insecured about deliveryy ...
              My order no. is 2165217
              Reply
              I ordered my package on 29th October and they told that delivery is delayed now package is in my city is day 5 and they still not deliver my package yet tracking no :[protected]
              Reply
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                V
                Vadiraj v
                from Mysore, Karnataka
                Jun 22, 2020
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                Address: Mumbai

                One month are going, my bluetooth earphones was not return so what can i do
                boAt customer support has been notified about the posted complaint.
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                  T
                  Timonn
                  Jun 21, 2020
                  Resolved
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                  Resolved

                  There was some issue with headphone jack so i raised complaint on 10 may 2020 and product is picked on 16 may 2020, after tracking my shipment it shows whhandover from xpressbees tracking website and today 21 june 2020 it's been 36 days
                  Please do something i want my headphone as soon as possible
                  Ticket no.1093633
                  Jun 30, 2020
                  Complaint marked as Resolved 
                  After i posted the complaint the company send me a mail from non reply one that they were sorry for the inconvenience and trouble and they immediately dispatched the product and sent the tracking details Thank you boat
                  boAt customer support has been notified about the posted complaint.
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                    P
                    Prasadvanbate
                    Jun 21, 2020
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                    Address: 05, GURUNANAK NIWAS TANK Road bhandup west mumbai 400078

                    Token no 1114565
                    Its been month product picked from me. When it'll get replaced and sent tome no reply from mail not taking calls how. There no way left to. Contact boat support team... Pls sent me my new product boat rockerz450.. As early as possible...
                    boAt customer support has been notified about the posted complaint.
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                      P
                      Prasadvanbate
                      Jun 21, 2020
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                      It's been a been a month now the product has picked from me on 21 may now it is 21 june still i did not receive my product update shows on 10th june it has been reached to service center when it'll sent back to me...
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Shrie
                        from Powai, Maharashtra
                        Jun 21, 2020
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                        One side of my earphone was not working properly, so i raised complaint on 22 may 2020 and product was picked on 2 june 2020, after tracking my shipment it shows whhandover. Now on 21 june 2020, its been almost a month and still there is no update from boat. Also i tried to contact with customer care but they are not responding my calls or emails.

                        Please help i want my earphone as early as possible...
                        Ticket no. 1125741
                        boAt customer support has been notified about the posted complaint.
                        Jun 21, 2020
                        Updated by Shrie                         Also it shows
                        Estimated delivery: 6th June

                        Jun 22, 2020
                        Updated by Shrie                         I have not received any response from Boat Customer Service.
                        View replies
                        I have not received any response from Boat Customer Service
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                          S
                          shahnawaz8786
                          from Mumbai, Maharashtra
                          Jun 21, 2020
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                          My headphones were not working so i requested for repair/replacement in boat.
                          My product was picked on 13th may and till now i have not received any information or my replacement unit yet in the status its showing whhandover and till now no updates regarding my headphones were found.
                          boAt customer support has been notified about the posted complaint.
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                            D
                            debjits98
                            Jun 21, 2020
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                            Address: MAHAVEER DUGAR # LALANI INFOTECH LTD, 1A, KHETRA DAS LANE, 3RD FLOOR, KOLKATA- (700012)

                            Ticket no-1092627
                            Awb no[protected]
                            I want my replacement. Its been too long, they didnot respond. I want my product u cheater
                            boAt customer support has been notified about the posted complaint.
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                              M
                              Manas8004
                              from Powai, Maharashtra
                              Jun 21, 2020
                              Resolved
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                              Resolved

                              My boat rockerz were not turning on so i placed a complaint regarding the same and they initiated a pickup for my product on 1st june and today's 21 june it's gonna be a ninth that my replacement or the my original owned product has not delivered back to my end please look into and at least give me a status update bcoz none of your mail or phone services looks to respond.
                              Oct 15, 2020
                              Complaint marked as Resolved 
                              boAt customer support has been notified about the posted complaint.
                              Jun 21, 2020
                              Updated by Manas8004                               My ticket no. Is 1122777
                              View replies
                              my product has been shipped already to the boat service center but it still shows no updates about my product
                              my ticket number is 2335746
                              Reply
                              rabhishek839's reply, Jun 4, 2021
                              there's already a delay of a month
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                                S
                                Suraj v Miskin
                                Jun 20, 2020
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                                I submitted a complaint on my earphone about not hearing one side of the earphone it was took (Dispatched) from me and when i look to track it then it shows it is delivered to me (Whhandovered) and i didn't receive it so plz give my earphone back
                                Dispatched on 10 jun 2020
                                Today's date 20 jun 2020
                                It shows, it has delivered me on 18 jun
                                boAt customer support has been notified about the posted complaint.
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                                  R
                                  [email protected]
                                  Jun 20, 2020
                                  Resolved
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                                  Resolved

                                  Address: 39 mahatab road po rajbati dis burdwan

                                  27 may not raised a complaint on boat for my bluetooth earphone for servicing and replacement. My product pickup form 2 nd june via delivery courrier.. Today i check from the delivery courrier traking page its showing the product deliver to the seller form 13 june. But there is no update form boat service center its showing product pickup from servicing and replacement why not update? Wherr is my product? Help
                                  Jun 24, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Sibi Biju
                                    Jun 20, 2020
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                                    My ticket number is -1102876
                                    I registered a complaint on 16 may 2020 for claiming warranty for my earphones which is not functioning properly. On 21st may it was picked up for replacement and its been more than a month i have not received the replacement. I tried contacting the customer care through emails and phone call but unfortunately i have not received any response regarding it.
                                    boAt customer support has been notified about the posted complaint.
                                    Jun 25, 2020
                                    Updated by Sibi Biju                                     I have received the replacement product but again a defective one. Its right earpiece is not functioning properly. After waiting for more than a month this is not acceptable. This is definitely the worst possible service.
                                    Jul 14, 2020
                                    Updated by Sibi Biju                                     Almost 2 months still didn't receive a working replacement for my earphones. Registered a new complaint with boat, TICKET NO - 1219944. Its showing "product dispatching soon" for the past 5 days.
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                                      T
                                      The ExpertGuru
                                      Jun 20, 2020
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                                      I have registered my product on 3 june and got approved on 10 june, 2020 by boat, and courier boy pickup my product at 11 june, 2020 and on 15 june it is successfully delivered at boat care, but now after that i have not received any mail regarding my productand they are not replying for mails. Please provide me satisfactory reply. My ticket number 1148865.
                                      Thank you
                                      boAt customer support has been notified about the posted complaint.
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                                        S
                                        SUhit Banerjee
                                        Jun 20, 2020
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                                        I sent my headphone on 19 th may, 2020 after registering in boat official website and product received on 10 th june at service centre. They said that within 4 days they will give update. But till now i didn't get any reply or update from them. My ticket no 1099133
                                        boAt customer support has been notified about the posted complaint.
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