boAt Complaints & Reviews

I bought the product through amazon a few months back. But the headset is not working well. The right side speaker is completely soundless. The review of the product was impressive, so i bought. But after a few weeks it started to show some irregularity in working. The plugin to part of the headset is also non functional. So please do the needful, hopefully.....

Hi, i am shubham, my ticket number is 982446.
I got the update that "product replacement has been issued", but it's been 3 weeks product has not dispatched yet. I called customer care 4 times and every time they are saying that they will dispatch my product within 24 hours but they don't. I agreed to accept v3 rugged cable instead of original micro usb cable as suggested by customer care, but still problem persists and they dont send...

I have given my power bank for service after i was not charging. I registerd complaint and ticket no. Provied on 25th. Feb 2020. On 7th march is saw that replacment product isued and till now no mails. No sms.. I even called more than 10times no call received.. What is the problem.. I think this is fraud company. I am so sad about this service and the product is good but service support is not there.....

My ticket no.976143
I have returned my boat nylon braided cable to the courier boy because is in warranty and it's almost a 9 days it does not dispatch for delivery.
In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
Please help me with that return...

Hi,

Bought this earphones one year ago and there is a wiring problem in my earphones and the wire has come out of that insulated cover. And so there is loose connection in the audacity. I don't know how the wire comes out of the layer and it's very dangerous if we touch it. If there is any shock in the wire, then it would turn dangerous. Please look into this and get back to me asap. I recommend to take my device back and...

Dear team,

My headset is not working completely and if i am trying to contact the customer care the automated voice says to reach the chennai service center whereas the service center was closed and they are saying there is no service center in tamil nadu state.

Nothing was intimated and service is really pathetic. I want my headset to be proper working condition or to be replaced. I do have warranty copy...

My boat rockerz Bluetooth earphones are simple super . The sound and base was Osm. While wareing this Bluetooth its is very peaceful . I’m using this Bluetooth earphones from few months. Suddenly what happen I don’t know, it’s not working now properly. I want to replace this product . Sir Thank you. Plz do as soon as possible sir/ madam.
Thank you 🤝🙏😊...

Dear Team

I have purchased boat rockerz 255 4 months back. till last week it has worked superbly but from last one week it is un-pairing automatically within 15 seconds of connectivity. i have done all the possible exercise to get the issue resolved but no use. hence kindly replace the product.

Regards
Ch .Sohan
[protected]...

I registered a complaint on 9 th feb 2020 and my micro usb cable was picked up on 10th feb. And then it reached the service center on 17th and the replacement product was issued on 20th feb but i haven't received my product even today on 4 th march of 2020. I have been trying to reach them through custumer support everyday twice a day atleast but my call always goes on hold and then cuts after two minutes. There is no one to help with this...

Ticket no-989286
They took my headphones and not responded about the replacement unit
Am i being cheated here?
Please do respond
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Ticket number :- 647592
I had filed complaint to the boat service center on 9th oct 2019 for repair and replacement of my bluetooth earphones (Boat rockerz 255) which are in warranty period.

Now while i am tracking my product with the above-mentioned ticket number it is showing that replacement received on 10th oct. But i dint got my product and any message, call or email about product dispatch and delivery.
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One side of wireless headphone was not working properly, so i raised complaint on 20th february 2020 and product is picked on 20 february 2020, after tracking my shipment it shows whhandover from 24th february 2020 4:57pm. Its been 5 days still no update from boat. And customer care number is not working.

Please respond me. I want my earphones as early as possible
My ticket no is - 988374...

Still no resolved of my request id 918196... Given another product against warrenty one buy that product is defective (Not working). Now i need my original product boat rockerz 275 (Blue strick) only because i can bear that cost to repair original product but don't believe in this company as worst to worst company both boat / imagination marketing.. Nothing just given old or defective piece under warranty scheme. Now company need to return...

Dear team

I have registered a complaint on boat on 30th jan 2020 regarding for one side of headset is not working as the headset has warranty of 1 year and ticket no is : 941980

After 2 days courier boy has picket the headset who is from imagine mark (One of the worst courier i had never experience in my life) and on 1th feb i had received an confirmation message that they will deliver my replacement headset...

I'm using boat headphone since last 2 months
It just awesome to hear music, videos
In this headphone
I just love boat headphones
For that point my opinion out of 10 is 10
But suddenly the one side of headphones get off
I don't know why bt sound not coming from one side bud
So i want to repair my headphones
So plz take my complaint and solve it...

Dear team

In jan 2020, put a request for warranty (Request id 918196) as one side head phone was not working.. Product code wireless headphones rockers 275 blue stick cost was 2399/- after 20 days which is too delay but today i have received replace product under warranty scheme is boat rockerz 275 active black cost is 1499/-... Through imagine marketing india pvt ltd which is vendor of boat. Do you think that is this genuine...

Dear Team

In Jan 2020, put a request for warranty as one side head phone was not working.. product code wireless headphones Rockers 275 blue stick cost was 2399/- after 20 days which is too delay but today I have received replace product under warranty scheme is boat rockerz 275 active black cost is 1499/- ... Through imagine marketing India pvt LTD which is vendor of boat. Do you think that is this genuine transaction happened...

I made a replacement request to boat and it got picked and reached the service center on 09/11/2019. According to the ticket no 744262 the last status was "replacement product issued" on 30/11/2019. Still i have not gotten my product back (05.02.2020) tried to contact the team through call and mail but no replay. They provided a way bill number[protected] on delihivery logistics but it shows "product not received from shipper"
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I purchased a boat avantee 2000 sound bar from vijay sales and after one week it started bluetooth connectivity problem, even after complaining numerous time i got my product exchanged and got a new one in return. First i got a lower model and had to again complaint for the same model and finally i get my same model of 2000 avantee bar. But the bluetooth connectivity problem has still not resolved, and the sound also breaks in between....

My boat rockerzz 255 bluetooth not recived...my complaint no. Is 924392..i register my complaint and they take my bluetooth for service on 25th jan 2020...i checked my status, they showed status deliverd...but i didn't get my bluetooth..
My mobile no. Is [protected]
Emai is [protected]@gmail.com...
Customer care not giving their response...please help me out this......