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Updated: Feb 27, 2026
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boAt reviews & complaints page 274

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M
Makky1992
May 4, 2020
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Hi i have tried to complaint in your official website but i am being unable product not select issue .

Now, this complaint about my "boAt Rockerz 255 Sports Bluetooth Wireless Earphone " which has been brought through the amzaon on "21 January 2019" link of printable invoice "https://www.amazon.in/gp/css/summary/print.html/ref=oh_aui_ajax_invoice?ie=UTF8...⇄

Bluetooth has not working properly only one side sound work . this is 2 or 3 time may be complaint on this product. can you provide me this time genuine earphones.

warranty link :- https://images-eu.ssl-images-amazon.com/images/I/61DDbQgKieL.pdf

Contact Number: [protected]/[protected]
boAt customer support has been notified about the posted complaint.
Verified Support
May 26, 2020
boAt Customer Care's response Hey boAthead sorry for the inconveniences caused, please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve it asap.

Regards,
boAt Crew
Jun 02, 2020
Updated by Makky1992 mail id ?
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    Sajid Mullah
    May 3, 2020
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    Address: Tigri gol chakkar ,taj highway, opposite gaur city , greater noida west

    It is working properly as it before
    So I want to claim warranty for replacement of this product.
    Thank you
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      S
      Saqib Mirza
      May 1, 2020
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      My bluetooth earphones which I purchased in January this year is still in warranty but both sides stopped working and the problem occuring from the joint of the buttons..
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        P
        Pankaj Tushir
        Apr 20, 2020
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        Hi,
        I have registered a complaint on boat on 05-march-2020. Ticket no is : 1020161

        On 16-march-2020, service center received my product for servicing and on 20-march-2020 i got a status as 'replacement product is issued'. But still i did not get any awb# from courier on this and now my ticket status is also not showing on the delivery site.
        My product is earphones boat rockers 255.
        When can i expect a delivery of my replacement product.

        Regards,
        boAt customer support has been notified about the posted complaint.
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          A
          A n mehra
          Apr 20, 2020
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          Address: Ward no. 11 indri, Gudha

          My earphones is working only 8 months so i replaced my earphones
          Thank you

          No fisical damage
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            R
            repala veera
            Apr 19, 2020
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            Address: No 3/10 ,kuresan street,old washerman pet,near pandian bus stop,Chennai -600021

            Hi My Bluetooth charger junction was tooo weak... Yesterday I connected the charger, that junction disconnected hub... Sooo kindly replace my Bluetooth... Either service it... Make it ASAP
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              S
              subrat Arya
              Apr 19, 2020
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              cushions leather

              I had purchased a boat rockerz 600 bluetooth wireless headphone brown color through flipkart . It was working well since 2016 but its leather takes off. I want to place a new cushion in it....
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              R
              Revathi Ranganathan
              from Delhi, Delhi
              Apr 16, 2020
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              I had purchased a boat rockerz 255 sports bluetooth wireless earphone on 8th july 2019 through amazon. It was working well and the sound quality is great. Today only one side of the earphones work. On the right side, there is no sound. Please note that the product is within the warranty period.

              I understand the current lockdown situation hence i mailed them requesting a replacement of the earphones once the situation returns to normalcy. Mails to the mail id - [protected]@imaginemarketingindia.com do not work. Mails do not even get delivered. What is the process to claim warranty??
              boAt customer support has been notified about the posted complaint.
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                M
                Manish Khangwal Singh
                Apr 16, 2020
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                Address: 1173/12 Govindpuri kalkaji new delhi 110019

                Speker are not working
                Apr 16, 2020
                Updated by Manish Khangwal Singh                 Purchage buy amazon... One side Speker are not working
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                  A
                  Akankshadolly
                  Apr 14, 2020
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                  Resolved

                  Address: Mathiya pe 1234 purshottam pur agarsanda behra
                  Website: Support.boat-lifestyle .com

                  Both the sides are not working and the mic is also not working properly from last two days...please help me out ..and i have been complaint against this and my ticket no is 1067244..my earphones are not working properly .i have ordered my boat bassheads earphones by flipkart .but they are not working ..
                  Apr 17, 2022
                  Complaint marked as Resolved 
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                    S
                    Sonal Jaiswar
                    Apr 9, 2020
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                    Address: A/502 Sankalpana ChS, Near sahil hotel Sion east 400017

                    I purchase an earphone from amoazon in October 2019, but it is not working, now i had complained many times but there is no response from the company, what can i do, customer support is also not giving me satisfied answer, i also mailed on coustmer support but no response
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                      A
                      Ajay_Sreedev
                      from Hāora, West Bengal
                      Apr 3, 2020
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                      BoAt Rockerz 255 Sports Bluetooth Wireless Earphone with Immersive Stereo Sound and Hands Free Mic (Active Black) which was purchased on 25/10/2019 is not working. Unable to place complaint on "https://support.boat-lifestyle.com/service-center".
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                        R
                        rashiagg
                        Mar 31, 2020
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                        Address: 17-B, highway apartments, DDA, SFS Flats, Ghazipur, Delhi - 110096, New Delhi, Delhi, 110096

                        My earphones have become one-sided and i've been trying to claim the one-year warranty unsuccessfully. I've tried mailing my complaint to the official mail id, but it is already full, so it just reverts back as an error. I've also registered my product at the official complaint forum but there's been no response from the company's side. I'm afraid that by the time they respond to my complaint, the warranty would already be up.
                        I'm attaching my original order details as proof of warranty.
                        boAt customer support has been notified about the posted complaint.
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                        Left side earphone not working properly and sound is very week
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                          P
                          Priyaranjant20
                          Mar 21, 2020
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                          Address: 800020

                          I purchase an earphone from amoazon in august 2019, but it is not working, now i had complained many times but there is no response from the comoany, what can i do, customer support is also not giving me satisfied answer, i also mailed on coustmer support but no response
                          Order no :[protected]
                          Order date
                          27-aug-2019

                          Please replace it as soon as possible
                          boAt customer support has been notified about the posted complaint.
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                            J
                            Jathin Singh Rajput
                            Mar 20, 2020
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                            Address: Hyderabad, Telangana, 500045

                            Actually i ordered boat bassheads 100 from amazon last month (1 year warrenty) so as i orderd it from amazon i didn't had a proper invoice so my complain has not been approved so shall i directly consult to tht service center...? Or shal i use screenshot of my order as invoice...? And i have even tried to contact costomer care services but most of the tym they won't lift the call and ones they lift i didn't got any usefull response so...
                            boAt customer support has been notified about the posted complaint.
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                            I bought boat rockers 255 earphones which is under 1 year warranty, right side is not working. I sent mails which were not sent because it shows recipient mailbox as full. I don't recommend them to anyone thinking buy them.
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                            I bought boat rockerz from paytm, i am using it very gently. Suddenly my left side not working. Its under warranty period. So what i have to do. Plz reslove it
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                              C
                              [email protected]
                              from Powai, Maharashtra
                              Mar 18, 2020
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                              Address: B-2, 1St Floor, Ashar it park, Road no 16, Ambika Nagar, Wagle Industrial Estate, Thane West, Thane - 400604, Thane, Maharashtra, 400604

                              I have purchased boat headphone 6 months before and my headphones is in warranty period and one side headphone was not working so i have raised complaint on baot website then i have received message from boat company that your complaint has been taken and we will arrange the pick for your headphone then i have given my headphones to the courier person on 12th mar then i have received message from boat company that we have received your headphone and we will update you within 4 days. Today is 18the mar but still i haven't re any update from boat company and the customer care number was not res and the email i'd of customer care is not working, request you kindly look into the matter and resolve my query as soon as possible,

                              Please find the attachment of screen shot of message which i have received from boat company and invoice copy
                              boAt customer support has been notified about the posted complaint.
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                              Dear Team

                              My hendset not working after 2 month and R speekar not working calling voice are returun replace my henset

                              Mohit choudhary
                              [protected]
                              Reply
                              Still no reponse pathetic service. Atleast someone whould respond n resolve my issue. I am making a complaint from last 1 month and in chennai they did not accepted it due to issue with your boat. Kindly resolve it my headset is not working completely and thr model is 100.
                              Reply
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                                S
                                Sanu963
                                Mar 16, 2020
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                                Address: Ernakulam, Kerala

                                I bought the product through amazon a few months back. But the headset is not working well. The right side speaker is completely soundless. The review of the product was impressive, so i bought. But after a few weeks it started to show some irregularity in working. The plugin to part of the headset is also non functional. So please do the needful, hopefully..
                                boAt customer support has been notified about the posted complaint.
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                                Dear Team

                                My hendset is not working after 2 months and R speekar not working.calling voice return.pls replace my hendset
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                                  S
                                  Shubham923
                                  from Powai, Maharashtra
                                  Mar 13, 2020
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Hi, i am shubham, my ticket number is 982446.
                                  I got the update that "product replacement has been issued", but it's been 3 weeks product has not dispatched yet. I called customer care 4 times and every time they are saying that they will dispatch my product within 24 hours but they don't. I agreed to accept v3 rugged cable instead of original micro usb cable as suggested by customer care, but still problem persists and they dont send the product. Now they are not receiving the call as well. Really frustuated!!
                                  Mar 14, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
                                  View replies
                                  Sir/ madam
                                  My boat rockerz Bluetooth earphones are simple super . While wearing this Bluetooth its is very peaceful . I’m using this Bluetooth earphones from Five month Suddenly what happen I don’t know, it’s not working now properly. I want to replace this product . Plz do as soon as possible
                                  Sir Thank you.
                                  Reply
                                  I replaced my boat headphones but the product I received is not up to mark and the receipt says its price is Rs 626 . It's Boat ROCKERZ 255.
                                  Reply
                                  Dear Team

                                  My hendset is not working after 2 months and R speekar not working.calling voice return.pls replace my hendset
                                  Reply
                                  I have bought it 4 months ago .. it has 1 year warranty... but stopped working in right side ... so please give a replacement..
                                  Reply
                                  My bluetooth earphones stopped working one side. It is less than a year and still under warranty. so please arrange pick up for my the same and replace them with new working set of earphones. Do the needful ASAP
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                                    A
                                    Ashirbad bastia
                                    Mar 9, 2020
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                                    Address: Mumbai City, Maharashtra

                                    I have given my power bank for service after i was not charging. I registerd complaint and ticket no. Provied on 25th. Feb 2020. On 7th march is saw that replacment product isued and till now no mails. No sms.. I even called more than 10times no call received.. What is the problem.. I think this is fraud company. I am so sad about this service and the product is good but service support is not there..
                                    boAt customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Team,

                                    This is to inform you that I have purchased Boat rockers 255 Headphone. But now all of the sudden my right side speaker is not working.

                                    I am not sure why it is stopped working . I have purchased through AMAZON.IN
                                    Reply
                                    Dear Team

                                    My hendset not working after 2 month and R speekar not working calling voice are returun replace my henset

                                    Mohit choudhary
                                    [protected]
                                    Reply
                                    Mohit kumar choudhary's reply, Mar 19, 2020
                                    Do mahine me ye haal hai aur ek saal ki warrnty dete ye
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                                      O
                                      Onkar Prasad Srivastava
                                      Mar 7, 2020
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                                      My ticket no.976143
                                      I have returned my boat nylon braided cable to the courier boy because is in warranty and it's almost a 9 days it does not dispatch for delivery.
                                      In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
                                      Please help me with that return my replacement quickly...
                                      boAt customer support has been notified about the posted complaint.
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