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Updated: Jan 15, 2026
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boAt reviews & complaints page 273

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S
subrat Arya
Apr 19, 2020
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cushions leather

I had purchased a boat rockerz 600 bluetooth wireless headphone brown color through flipkart . It was working well since 2016 but its leather takes off. I want to place a new cushion in it....
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Revathi Ranganathan
from Delhi, Delhi
Apr 16, 2020
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I had purchased a boat rockerz 255 sports bluetooth wireless earphone on 8th july 2019 through amazon. It was working well and the sound quality is great. Today only one side of the earphones work. On the right side, there is no sound. Please note that the product is within the warranty period.

I understand the current lockdown situation hence i mailed them requesting a replacement of the earphones once the situation returns to normalcy. Mails to the mail id - [protected]@imaginemarketingindia.com do not work. Mails do not even get delivered. What is the process to claim warranty??
boAt customer support has been notified about the posted complaint.
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    M
    Manish Khangwal Singh
    Apr 16, 2020
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    Address: 1173/12 Govindpuri kalkaji new delhi 110019

    Speker are not working
    +1 photos
    Apr 16, 2020
    Updated by Manish Khangwal Singh     Purchage buy amazon... One side Speker are not working
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      A
      Akankshadolly
      Apr 14, 2020
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      Address: Mathiya pe 1234 purshottam pur agarsanda behra
      Website: Support.boat-lifestyle .com

      Both the sides are not working and the mic is also not working properly from last two days...please help me out ..and i have been complaint against this and my ticket no is 1067244..my earphones are not working properly .i have ordered my boat bassheads earphones by flipkart .but they are not working ..
      +1 photos
      Apr 17, 2022
      Complaint marked as Resolved 
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        S
        Sonal Jaiswar
        Apr 9, 2020
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        Address: A/502 Sankalpana ChS, Near sahil hotel Sion east 400017

        I purchase an earphone from amoazon in October 2019, but it is not working, now i had complained many times but there is no response from the company, what can i do, customer support is also not giving me satisfied answer, i also mailed on coustmer support but no response
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          A
          Ajay_Sreedev
          from Hāora, West Bengal
          Apr 3, 2020
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          BoAt Rockerz 255 Sports Bluetooth Wireless Earphone with Immersive Stereo Sound and Hands Free Mic (Active Black) which was purchased on 25/10/2019 is not working. Unable to place complaint on "https://support.boat-lifestyle.com/service-center".
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            R
            rashiagg
            Mar 31, 2020
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            Address: 17-B, highway apartments, DDA, SFS Flats, Ghazipur, Delhi - 110096, New Delhi, Delhi, 110096

            My earphones have become one-sided and i've been trying to claim the one-year warranty unsuccessfully. I've tried mailing my complaint to the official mail id, but it is already full, so it just reverts back as an error. I've also registered my product at the official complaint forum but there's been no response from the company's side. I'm afraid that by the time they respond to my complaint, the warranty would already be up.
            I'm attaching my original order details as proof of warranty.
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            Left side earphone not working properly and sound is very week
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              P
              Priyaranjant20
              Mar 21, 2020
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              Address: 800020

              I purchase an earphone from amoazon in august 2019, but it is not working, now i had complained many times but there is no response from the comoany, what can i do, customer support is also not giving me satisfied answer, i also mailed on coustmer support but no response
              Order no :[protected]
              Order date
              27-aug-2019

              Please replace it as soon as possible
              +1 photos
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                J
                Jathin Singh Rajput
                Mar 20, 2020
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                Address: Hyderabad, Telangana, 500045

                Actually i ordered boat bassheads 100 from amazon last month (1 year warrenty) so as i orderd it from amazon i didn't had a proper invoice so my complain has not been approved so shall i directly consult to tht service center...? Or shal i use screenshot of my order as invoice...? And i have even tried to contact costomer care services but most of the tym they won't lift the call and ones they lift i didn't got any usefull response so...
                +1 photos
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                I bought boat rockers 255 earphones which is under 1 year warranty, right side is not working. I sent mails which were not sent because it shows recipient mailbox as full. I don't recommend them to anyone thinking buy them.
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                I bought boat rockerz from paytm, i am using it very gently. Suddenly my left side not working. Its under warranty period. So what i have to do. Plz reslove it
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                  C
                  [email protected]
                  from Powai, Maharashtra
                  Mar 18, 2020
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                  Address: B-2, 1St Floor, Ashar it park, Road no 16, Ambika Nagar, Wagle Industrial Estate, Thane West, Thane - 400604, Thane, Maharashtra, 400604

                  I have purchased boat headphone 6 months before and my headphones is in warranty period and one side headphone was not working so i have raised complaint on baot website then i have received message from boat company that your complaint has been taken and we will arrange the pick for your headphone then i have given my headphones to the courier person on 12th mar then i have received message from boat company that we have received your headphone and we will update you within 4 days. Today is 18the mar but still i haven't re any update from boat company and the customer care number was not res and the email i'd of customer care is not working, request you kindly look into the matter and resolve my query as soon as possible,

                  Please find the attachment of screen shot of message which i have received from boat company and invoice copy
                  +3 photos
                  boAt customer support has been notified about the posted complaint.
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                  Dear Team

                  My hendset not working after 2 month and R speekar not working calling voice are returun replace my henset

                  Mohit choudhary
                  [protected]
                  Reply
                  Still no reponse pathetic service. Atleast someone whould respond n resolve my issue. I am making a complaint from last 1 month and in chennai they did not accepted it due to issue with your boat. Kindly resolve it my headset is not working completely and thr model is 100.
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                    S
                    Sanu963
                    Mar 16, 2020
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                    Address: Ernakulam, Kerala

                    I bought the product through amazon a few months back. But the headset is not working well. The right side speaker is completely soundless. The review of the product was impressive, so i bought. But after a few weeks it started to show some irregularity in working. The plugin to part of the headset is also non functional. So please do the needful, hopefully..
                    boAt customer support has been notified about the posted complaint.
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                    Dear Team

                    My hendset is not working after 2 months and R speekar not working.calling voice return.pls replace my hendset

                    boat basshead headset is not working - Comment #3664851 - Image #0
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                      S
                      Shubham923
                      from Powai, Maharashtra
                      Mar 13, 2020
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Hi, i am shubham, my ticket number is 982446.
                      I got the update that "product replacement has been issued", but it's been 3 weeks product has not dispatched yet. I called customer care 4 times and every time they are saying that they will dispatch my product within 24 hours but they don't. I agreed to accept v3 rugged cable instead of original micro usb cable as suggested by customer care, but still problem persists and they dont send the product. Now they are not receiving the call as well. Really frustuated!!
                      Mar 14, 2020
                      Complaint marked as Resolved 
                      boAt customer support has been notified about the posted complaint.
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                      Sir/ madam
                      My boat rockerz Bluetooth earphones are simple super . While wearing this Bluetooth its is very peaceful . I’m using this Bluetooth earphones from Five month Suddenly what happen I don’t know, it’s not working now properly. I want to replace this product . Plz do as soon as possible
                      Sir Thank you.

                      product hasn't been dispatched even after 3 weeks. - Comment #3662877 - Image #0
                      Reply
                      I replaced my boat headphones but the product I received is not up to mark and the receipt says its price is Rs 626 . It's Boat ROCKERZ 255.
                      Reply
                      Dear Team

                      My hendset is not working after 2 months and R speekar not working.calling voice return.pls replace my hendset
                      Reply
                      I have bought it 4 months ago .. it has 1 year warranty... but stopped working in right side ... so please give a replacement..
                      Reply
                      My bluetooth earphones stopped working one side. It is less than a year and still under warranty. so please arrange pick up for my the same and replace them with new working set of earphones. Do the needful ASAP
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                        A
                        Ashirbad bastia
                        Mar 9, 2020
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                        Address: Mumbai City, Maharashtra

                        I have given my power bank for service after i was not charging. I registerd complaint and ticket no. Provied on 25th. Feb 2020. On 7th march is saw that replacment product isued and till now no mails. No sms.. I even called more than 10times no call received.. What is the problem.. I think this is fraud company. I am so sad about this service and the product is good but service support is not there..
                        boAt customer support has been notified about the posted complaint.
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                        Hi Team,

                        This is to inform you that I have purchased Boat rockers 255 Headphone. But now all of the sudden my right side speaker is not working.

                        I am not sure why it is stopped working . I have purchased through AMAZON.IN
                        Reply
                        Dear Team

                        My hendset not working after 2 month and R speekar not working calling voice are returun replace my henset

                        Mohit choudhary
                        [protected]

                        replacement product issued. - Comment #3664847 - Image #0
                        Reply
                        Mohit kumar choudhary's reply, Mar 19, 2020
                        Do mahine me ye haal hai aur ek saal ki warrnty dete ye
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                          O
                          Onkar Prasad Srivastava
                          Mar 7, 2020
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                          My ticket no.976143
                          I have returned my boat nylon braided cable to the courier boy because is in warranty and it's almost a 9 days it does not dispatch for delivery.
                          In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
                          Please help me with that return my replacement quickly...
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                            V
                            Vignesh D K
                            Mar 6, 2020
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600125

                            Hi,

                            Bought this earphones one year ago and there is a wiring problem in my earphones and the wire has come out of that insulated cover. And so there is loose connection in the audacity. I don't know how the wire comes out of the layer and it's very dangerous if we touch it. If there is any shock in the wire, then it would turn dangerous. Please look into this and get back to me asap. I recommend to take my device back and repair the same and send it back to me.
                            Please get back.
                            Apr 17, 2020
                            Complaint marked as Resolved 
                            boAt customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 12, 2020
                            boAt Customer Care's response                             Hey boAthead sorry for the inconveniences caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve this issue asap.
                            View replies
                            I have purchased 13nov 2019, first one month it's one side not working, then two sides not working.I request you pls replced head phone and give me other head phone.
                            Reply
                            Rudranarayan's reply, Mar 3, 2020
                            It's not working
                            Iam using boAt stone 700a for past 6 months . Iam well satisfied but please add Google assistant instead of Alexa.
                            Please considered my request
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                              N
                              Narayanan1989
                              Mar 5, 2020
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                              Address: Chennai, Tamil Nadu, 600016

                              Dear team,

                              My headset is not working completely and if i am trying to contact the customer care the automated voice says to reach the chennai service center whereas the service center was closed and they are saying there is no service center in tamil nadu state.

                              Nothing was intimated and service is really pathetic. I want my headset to be proper working condition or to be replaced. I do have warranty copy and it is eligible for warranty. Please do the needful and do not cheat the customers or make them tired. You can reach me at [protected].
                              boAt customer support has been notified about the posted complaint.
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                                P
                                Puneeth Raj Chetty
                                Mar 4, 2020
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                                Address: Near Hyderabad curry point, Mathikere, Bangalore, Karnataka, 560054
                                Website: Amazon

                                My boat rockerz Bluetooth earphones are simple super . The sound and base was Osm. While wareing this Bluetooth its is very peaceful . I’m using this Bluetooth earphones from few months. Suddenly what happen I don’t know, it’s not working now properly. I want to replace this product . Sir Thank you. Plz do as soon as possible sir/ madam.
                                Thank you 🤝🙏😊
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                                  S
                                  Sohan Ch
                                  from Mumbai, Maharashtra
                                  Mar 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: SRT 18 1-9-670 vidyanagar, Hyderabad, Andhra Pradesh, 500044

                                  Dear Team

                                  I have purchased boat rockerz 255 4 months back. till last week it has worked superbly but from last one week it is un-pairing automatically within 15 seconds of connectivity. i have done all the possible exercise to get the issue resolved but no use. hence kindly replace the product.

                                  Regards
                                  Ch .Sohan
                                  [protected]
                                  +1 photos
                                  Apr 6, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 05, 2020
                                  boAt Customer Care's response                                   Hey boAthead,
                                  Sorry for the inconveniences caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve this issue asap.

                                  Regards,
                                  boAt Crew
                                  View replies
                                  I bought the earphones dated 06/11/2019. The right side of the earphone isn't working properly and the sound quality is very bad. I'm not able to register the complaint on the website. Kindly revert ASAP.

                                  unpairing automatically within 15 seconds....... reg - Comment #3658242 - Image #0
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                                    Å
                                    Å Màñ Kûmår Shâh
                                    Mar 4, 2020
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                                    Address: Mumbai City, Maharashtra
                                    Website: Boat.lifestyle

                                    I registered a complaint on 9 th feb 2020 and my micro usb cable was picked up on 10th feb. And then it reached the service center on 17th and the replacement product was issued on 20th feb but i haven't received my product even today on 4 th march of 2020. I have been trying to reach them through custumer support everyday twice a day atleast but my call always goes on hold and then cuts after two minutes. There is no one to help with this issue and it has a very lousy custumer support system which does not beleive in custumer satisfaction
                                    +1 photos
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                                    I return my boat headset 255 bluetooth july 29th my ticket no: 1332034 there is no response from our end no update from our side

                                    not received the replacement unit - Comment #3727174 - Image #0
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                                      M
                                      Manoj Sadavarte
                                      Mar 2, 2020
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                                      Address: Mumbai
                                      Website: www.boat-lifestyle.com

                                      Ticket no-989286
                                      They took my headphones and not responded about the replacement unit
                                      Am i being cheated here?
                                      Please do respond
                                      …………………………………………….………………………�...⇄
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