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Updated: Apr 8, 2026
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boAt reviews & complaints page 273

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V
Vanshika Chandani
Jun 1, 2020
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Address: 525 nirala nagar, Behind sjs public school

I have bought a boss bassheads 242 black headphone, in two months it started malfunctioning, but because it was on warranty for 1 year, i filed a complaint and they asked me to return the product and they will exchange it. The ticket no. Is 1052969, with name of akash jha. Xpressbees picked up my product from my place, and till today i didnt received back my new fresh product. I tried sending enquiry many times, but didnt got any result. Awb no. Is[protected]
If you receive my complaint, please help me out.
Aug 12, 2021
Complaint marked as Resolved 
boAt customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2020
boAt Customer Care's response Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [protected]@imaginemarketingindia.com so that we can resolve your issue asap.
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    Anbareen Ansari
    Jun 1, 2020
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    I ordered rockerz 255 .I have already made the purchase and paid for this product via razorpay .An amount of 1499 was deducted from my account.i have got the confirmation massage form bank . But I didn't get any email or confirmation from boat . I[censored] want check
    On something then check on razorpay. And even then i[censored] can't do anything about it just return my money. I WANT MY MONEY BACK
    boAt customer support has been notified about the posted complaint.
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      T
      Tirth Kalaria
      Jun 1, 2020
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      Resolved

      It has been more than a month after the pickup was held for my in-warranty product boat rockerzz. I have not got any mail or sms or anything from their side and i also tried contacting them by sending emails and calls but no response from them. Understand the situation a customer does requires a conformation mail about their product but no response.
      Ticket number 1068244.
      Please help me for the same.
      Jun 18, 2020
      Complaint marked as Resolved 
      Was provided with new piece. Satisfaction 10/10
      boAt customer support has been notified about the posted complaint.
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      I had also registered a complaint against my boat bassheads 172 .my ticket no is 1129746..you have also approved my complaint but even though you ate not contacting me via sms or email fir exchange of my earphone because it 8s not working at all ...please exchange my product ..
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        Anbareen Ansari
        Jun 1, 2020
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        On 31st of may'20 i have ordered an earphone boat rockerzz 255. The transaction is done but they didn't send me any email or confirmation that they have placed any order
        boAt customer support has been notified about the posted complaint.
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        Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [protected]@imaginemarketingindia.com so that we can resolve your issue asap.
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          P
          Pratap Ghate
          May 30, 2020
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          Address: A-303, Dosti Jupiter Dosti Estate, WADALA(E) Mumbai

          It gets unpaired for 10- 15 seconds in between the conversion or video conference or while viewing video, again gets connected or paired automatically, which is getting irritating to me

          How to resolve this issue??
          boAt customer support has been notified about the posted complaint.
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          Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [protected]@imaginemarketingindia.com so that we can resolve your issue asap.
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            R
            Rasik Raikar
            May 30, 2020
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            Boat rugged v3 extra tough unbreakable braided micro usb cable 1.5 meter (Black)
            Charger cable

            Amazon choice

            This product has 2 years warranty but within one month it stopped working
            boAt customer support has been notified about the posted complaint.
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              R
              Rasik Raikar
              May 29, 2020
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              Website: www.amazon.com

              Product : boat rugged v3 extra tough unbreakable braided micro usb cable 1.5 meter (Black)
              For charger cables
              Amazon order details
              Order date : 10-mar-2020
              Order # :[protected]
              Order total : 229.00 (1 item)

              I rasik raikar from margao, goa brought this product from amazon. This product was having 2 years warranty but within one month it stopped working.
              I kindly request you to do the needful
              boAt customer support has been notified about the posted complaint.
              May 29, 2020
              Updated by Rasik Raikar               BOAT -cable replacement
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                N
                Namrata Kanojiya
                May 26, 2020
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                Resolved

                The earphones which i have purchased on beggining of February one side of the earphone not working and there is no cutomer care center which even has the audacity to respond to a phone call, any other bransds atleast respond to mail boat doesnt have that policy, they provide you a number and just leave at it, so basically no on picks your call, and the other cell phone number is not valid, boat products seem like a scam to me now
                Aug 6, 2021
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
                May 26, 2020
                Updated by Namrata Kanojiya                 Earphone not working
                May 26, 2020
                Updated by Namrata Kanojiya                 Earphone not working

                Verified Support
                May 29, 2020
                boAt Customer Care's response                 Hey boAthead sorry for the inconveniences caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve this issue asap.

                Regrads.
                boAt Crew
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                  B
                  bhosalevipul09
                  May 26, 2020
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                  Address: hop No.2, Mahavir Tower, Next Ganesh Talkies, MTNL Road, Near MTNL Exchange, Charai, Thane West, Maharashtra

                  Hi team,

                  I purchase a boat rockerz 255f neon color bluetooth form filcart on 03 dec, 2019. However the bluetooth left side speaker is not working. So please replace or repaired the product.

                  Flipcart order id : - od[protected].
                  boAt customer support has been notified about the posted complaint.
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                    M
                    Mani Bharati
                    May 24, 2020
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                    Website: Xpress bees

                    Product pickup done on 6th may and today is 24th may and no news of the product whether they give or not. They are not even answering the call
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Sk57
                      May 23, 2020
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                      I ordered a rockerz 510 from your official website. I've already made the purchase and paid for this product via paytm wallet. I used the paynimo payment gateway. An amount of rs.1, 899 was deducted from my bank account. I have got both the paytm and my bank's confirmation messages about this transaction. Still i get a mail in my inbox asking me to complete my purchase. Then where did my money go?! If you want to check on something then just check on that payment gateway of yours. And even then you cannot do anything about it, please return my money, it's precious.
                      I tried to contact your customer service but i was put on hold.
                      I either get the product ordered or i get my money back or i'll have to file a complaint.
                      The choice is yours.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      boAt customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 03, 2020
                      boAt Customer Care's response                       Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [protected]@imaginemarketingindia.com so that we can resolve your issue asap.
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                        S
                        Sneha0905
                        May 23, 2020
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                        Address: E-1/34/B-7 Ekata Apartment, Sector-10, Nerul, Navi mumbai 400706

                        I want to claim my warranty i am trying it for past two months and i didn't get any response from boat team. Their customers service number isn't working. They keep on sending me the address on nearest service center which is closed now. And want door door service. And i want new bluetooth headset because it's stopped working from left side.
                        boAt customer support has been notified about the posted complaint.
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                          T
                          Twinkle2614
                          May 23, 2020
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                          Address: 502, Palak Park , Balewadi Goan, 411045

                          Voice is not coming and it is not working. Bluetooth is working sound is not working at all.
                          boAt customer support has been notified about the posted complaint.
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                            T
                            Trilok7492
                            May 23, 2020
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                            Boat rockerz 600 black one side not working

                            Comaplain no 1095798 abhi tak koi tracking no ni mila 16 may ko approved ho gaya tha, boat rockerz 600 black left side earcups work ni kar raha, or support calls and emails pe respond ni kar rahe...
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                            Arun Angel
                            May 22, 2020
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                            Address: Arun g arunalayam velithuruthu neendakara po kollam pincode 691582

                            The headset does not listen to the sound on the right
                            boAt customer support has been notified about the posted complaint.
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                            Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [protected]@imaginemarketingindia.com so that we can resolve your issue asap.
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                              N
                              Nagesh Saralaya
                              from Bengaluru, Karnataka
                              May 20, 2020
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                              Address: Hyderabad
                              Website: Flipkart

                              The earphones which i have purchased on beggining of march, one side of the earphone is damaged and there is no cutomer care center which even has the audacity to respond to a phone call, any other bransds atleast respond to mail boat doesnt have that policy, they provide you a number and just leave at it, so basically no on picks your call, and the other cell phone number is not valid, boat products seem like a scam to me now.
                              boAt customer support has been notified about the posted complaint.
                              View replies
                              Hey boAthead sorry for the inconvenience caused to you, please reach out to us at [protected]@imaginemarketingindia.com so that we can resolve your issue asap.
                              Reply
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                                S
                                sumisuman
                                from Kolkata, West Bengal
                                May 19, 2020
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                                Resolved

                                Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

                                I purchased a boat sound bar on 21/01/2020. The model of the product is boat aavante bar 1200. After using two months suddenly one day i discovered that power supply not coming in the system and system not getting switched on. I raised so many complaints in the boat customer care site. After so many complaints they fixed a date which was 14/04/2020. But neither they came nor they called. I was waited and tried to talk with their customer service representative. But i couldn't as they kept the line on hold after long holding they disconnected the phone call.
                                My product coming under warranty for that i am not visiting any unauthorised dealer for repair.
                                I raised the complaint in your forum, please help me so that my system can be repaired soon.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                boAt customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2020
                                boAt Customer Care's response                                 Hey boAthead sorry for the inconvenience caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve this asap.
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                                  H
                                  Hirlo
                                  May 19, 2020
                                  Resolved
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                                  Resolved

                                  I have sent my boat rockerz blutooth for replacement at 09 march 2020.
                                  It has been almost 70 days gone but till i have not received my replacement product yet. My ticket number is 1026709. It fill me verry dissapointing.
                                  Almost 2 month gone but till my blutooth not received yet.
                                  Please help.
                                  Kindly do needful AS soon as possible.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 26, 2020
                                  boAt Customer Care's response                                   Hey boAthead sorry for the inconveniences caused, please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve it asap.

                                  Regards,
                                  boAt Crew
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                                    V
                                    vaishnavi27
                                    May 19, 2020
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                                    Resolved

                                    Boat earphones complaint

                                    Address: C-41 Kunja Sarita,Indraprastha park,Mulund East,Mumbai-81

                                    My boat earphones are picked on 6th may 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status and estimated delivery is 7th may 2020.My ticket number is 1077074.Kindly look at this complaint as it has been too long....
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                                    vaishali dongre
                                    May 18, 2020
                                    Resolved
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                                    Resolved

                                    Address: 11/A/202mhada colony chandivali Mumbai 4000672
                                    Website: [email protected]

                                    I want the replacement as I have Warranty. Right side earplug stopped working
                                    May 18, 2020
                                    Complaint marked as Resolved 
                                    I don't get any email or call from company.today suddenly right side earplug stopped working so I have registered here complaint after check warranty card
                                    View replies
                                    Hey boAthead sorry for the inconvenience caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve this asap.
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