boAt Complaints & Reviews

Sir/ ma'am,
I bought (Boat stone 200) last year on november 23rd. It hasn't even been a year & it already has issues with sound quality. Battery life is not up to the mark either. I would like you to look after this issue to provide assistance & replace this piece asap.
Thankyou.
I request u to take this as a serious regard and solve this problem as soon as possible and i am facing this issue and i am not happy with the service i request u to make this problem get solved

My ticket number is 660523. I called more than 20 times to your boat customer but no response. I sent more than 6 to 7 mail but no reply. What service you people providing us. My earphone within 3 month one side not working. You gave 1 year warranty. Warranty means taking back material not replacing? Where is my replacement. When i will get Back my product

I registered a complaint on 11th october, 2019 regarding the issue that my earphone’s microphones were not working and my earphones were picked up on 14th october 2019. Its been 9 days since the pickup and i haven’t got any notification regarding the replacement of my earphones. The worst part is i am not able to contact the customer service, they never get connected and on the call i listen to “we will call you shortly “ but they never call back and they never reply to my mails. I am having such a bad experience. I don’t know if i’m going to get my earphones or not.

Boat — product replacement is not received yet

New Delhi, India
I have raised a complaint regarding my boat bluetooth rockerz 285 earphones on 20-sep-2019 and after 13 days i. E on 03-Oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 23-0ct-2019, i have not received my replacement of the product. Even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
All my tries are failed please help me. I feel like i have been cheated by this company.
Ticket no.- 567134

I have ordered 1 month back but it is not working properly. So i have registered my complaint to boat, but it is showing that your status is approved and complaint is registered. Now i am not having any response from them. Even i make call to them no response. 20 days back i have registered my complaint to boat company. After the registration i got one ticket for complaint of my product. On 8th august i have registered. Now it is showing that your order is approved but i am not having any response from them

Companies name is xpressbeescourier and no one responding... The delivery boy by name suraj agrawal who is not responding to my calls... And on xpressbeescourier official website there is information about registration of complaint about there workers... So now it's your duty to take my reverse order... Orals i will have to file complaint against boat company for harassing the students of clg...

Kindly let me know when the status of the ticket will be updated?
On 14th oct 2019 only, you have receive my product and till date no update.
This is not be done, right.?

Again i contacted the customer care number given below and dialed the ticket number it says its incorrect.

I agree it takes working 12 to 15 days but till now no update, this has not been done right?

When can i except this to solve.

Please consider this on priority

I had sent a returned the product because of mic issue.. My earphones of boat bass head 220 was having a problem in the mic and one side earphone was not working as there was no physical damage. Since i had purchased just 3 months back so as per the terms and conditions i had to get a replacement of the same product. I have sent a replacement on 08/10/2019... Its been 16 days since i had not received the product... I need my earphones... My order id no is-637584... So i need my product back in 2 days...

I ordered my boat rockerzz 255 from flipkart in may 2019 and one side stopped working last month i registered a complaint and a person came claiming himself as executive of boat to pickup earphones. I gave it to him and it's been more than 15 days that i got any information about them the last message i got from the company's side was that the unit has reached service center and they will revert to me in 4 days but the results are in front of me and yes the toll free number that the websites claim that it is the toll free number of boat, that number is of no use because no one picks up the call other than that machine generated answers and the email is also of no use because everytime i get same replies that our customer service number has been changed etc.
I hope to get a positive response from your side.

Dear team i m akshat goel from chandigarh. I bought boat rockerz 600 bluetooth headphones from flipkart which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 8 days after it reached the service center but their is no response from them. They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in mumbai. I request you to take strict action against them.

I have raised a complaint regarding my boat bluetooth rockerz earphones on 08-oct-2019 and after 7 days i. E on 15-oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 22-0ct-2019, i have not received my replacement of the product even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
All my tries are failed please help me. I feel like i have been cheated by this company.
Ticket no.-641571

Dear team i m pradip jadhav from banglore. I bought boat rockerz 255 bluetooth earphones from myntra which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 1 month still i am waiting for my earphones. They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in andheri mumbai. I request you to take strict action against this company who fooling their own customers.
My complaint ticket number: 577552

Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again complained about our product
Then xpressbees courier come and receive my carbon/black headphone on 22 september.
My awb no is[protected].
So i request u to give my product
Please sir
I month is passed

As my boat head phones were not working, i registered a complain to them through their support. Boat-lifestyle.com they took product from my side and delivered to boat service centre via www.xpressbees.com, its being 10 days their is no updated for my headphones, and no contact can be done as they never receive call neither they respond to any emails.

I have claimed for warranty against my data cable and it was picked up on 1 oct 2019;now it has been more than 20 days and still i have not received my data cable.the service centre have recieved my data cable but nowl they are not updating the status, please look into the matter or i will register a complaint with consumer forum.
my ticket number is 607740

Team,

I haven't received my replacement yet can some one help me on priority.

I don't understand why it is been delivered to seller when it is picked up from my residency.
Tracking id : awb[protected]
Order id : fdim - 592989

Tried calling customer service number but no one is receiving the call.
Attached is the snap of the receipt which is been received from courier guy who came to collect the earphone.

Request you to look into matter and help me asap!!!

Regards,
Manoj gupta

I have have purchased boat airdopes411 from flipkart in august.
I was facing connectivity issue, then i send it to boat for replacement, they send it back to me without any accessories which i sent.
Now again i am facing same issue.
Customer service of boat sucks, call never got attended.
Their pickup guy picked all accessories with bill but i never got back accept this box of airdopes.

Hai i am very much disappointed with you. I bought boat rockers 255 on jan 2019 last month one side ear piece stopped. So i made complaint in your official website and they accepted for replacement and i sent my product. But it's been up to 1 month i still don't receive my product. I tried calling customer care but no response. Please do reply otherwise you will have to face the consequences.

I have registered a complaint on boat on 11-sept-2019. Complaint no is : 538351

On 17-sept-2019, service center received my product for servicing and on 17-sept-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
On oct 20, 2019, provided with a replaced headphones. But provided item was of different color and charge port was not opening. It's a defective piece again.. Kindly help us on this

I have complained that my neckband is not working properly and it is delivered to service center by 2 an Oct and I have checked my product track and they said it is replaced but when an I gonna get it delivered back ? Its 20 th Oct. I'm not even receiving any emails also . How could u guys be so irresponsible? Won't u bother about ur customers ?
My ticket no. is - 592104
I'm waiting for a response... I couldn't leave my money as simple as u neglect. Reply me fast !