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boAt Complaints & Reviews

www.boat-lifestyle.com

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Updated: Feb 27, 2026

Complaints 5797

Resolved

425

Unresolved

5372

Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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boAt reviews & complaints page 277

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Address: Thiruvananthapuram, Kerala

I bought a stone granade speaker last week but now it's not switching on, now i hate the brand because i paid 1399 rupees and now it's not working and also battery life is very very bad. Till now i had a faith in boat now it's gone within one week the product goes on damage and also it's battery backup is too bad why such a company does like this...

Feb 11, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

boAt Customer Care's response Hey boAthead we are extremely sorry for the inconveniences caused to you please drop a mail to us at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.

Regards,
boAt Crew

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প

পারমিতা মাজি

Jan 9, 2020

I complain on 2 jan, 2020 since it is in pending...
When it is issued?? After gurantee periode over?

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Address: Sahadat ganj, Hanuman Mandir, Lucknow, Uttar Pradesh, 226017

I had made a complain that my boat head phone mic was not working well so i had made a complain to service center my product is pickup soon but i didn't receive my product from more than 4 week i still waiting for product i call to service center they say always that center is close and you will receive my product next week still this is 4 week i didn't receive my product

boAt customer support has been notified about the posted complaint.

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[email protected]

Jan 6, 2020

I have complain about my product which has been picked up 28back.. company has promised to return within 10-12days bt still I haven't got my product... My ticket no. Is 824808.. kindly solve this issue

[email protected]'s reply, Jan 2, 2020

I have complain about my product which has been picked up 28back.. company has promised to return within 10-12days bt still I haven't got my product... My ticket no. Is 824808.. kindly solve this issue

[email protected]'s reply, Jan 2, 2020

I have complain about my product which has been picked up 28back.. company has promised to return within 10-12days bt still I haven't got my product... My ticket no. Is 824808.. kindly solve this issue

[email protected]'s reply, Jan 2, 2020

I have complain about my product which has been picked up 28back.. company has promised to return within 10-12days bt still I haven't got my product... My ticket no. Is 824808.. kindly solve this issue

N

naga78420

from Cumbum, Tamil Nadu

Jan 6, 2020

I bought boat rockerz 255 on 29.09.2019 and from today one side speaker not working in boat rockerz 255 kindly replace the warranty and provide a new boat rockerz 255

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra

I had placed an order for boat rockerz 255 bluetooth earphones on 26th dec 2019. I had used 50% off voucher for this order and my earphones price came down to 849.50 inr. The order was placed and i got the tracking number too. Product was delivered to my nearest hub and returned to shippers address without intimation to me, i got to see that the shipment was returned to origin on shipper's request status on the shipment tracking number. Upon calling up the customer care, even after waiting for around 1 hour also it is not connected, i could not get an executive to speak. I still have not got a proper resolution for my concern. Nor any refund given of the amount being paid.

boAt customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by MohanK2 Order # 11640

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B

Bhushanjadhav33

Jan 6, 2020

Hi,

Purchased boat headphone on 27th Aug on Amazon. But from last 4 days left side speaker is not working and having issue with Mic also.
Need immediate replacement as product is under warranty.
Raised complaint in amazon also but they said Boat will give you replacement p please check and do the same immed.

C

cannibal

Jan 6, 2020

I bought boat earphone and one side of not working and after complain boat customer service didn't provide anything.. Or any suggestion
The warranty of boat service didn't show responsibility towards there customer.

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Address: D-110 Gopalan Millenium Habitat, Kundanahalli BENGALURU, 560037

I have raised complaint on November 1st 2019 that the product ( Boat Rockerzz 255 Active Black) has issue with charging unit which is still under warranty.
Product is collected and has been told that it is replaced with another unit.
But the same product is issued again and I still have same issue that it cannot be charged and so it cannot be used at all.

Feb 3, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

boAt Customer Care's response Hey boAthead sorry for the inconveniences faced by you please share your details at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.

Regards,
boAt Crew

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S

Sripooja

from Mirialguda, Telangana

Jan 3, 2020

Hi Team,

I have bought boat bluetooth earphones, but right side one is not working, could u please raise the complaint for replacement as im unable to submit it in the portal.
please do it as soon as possible.

please call me if possible
my contact num:[protected]

Thanks

S

shivam smarty

from Jamshedpur, Jharkhand

Jan 3, 2020

BoAt rugby blue bluetooth speaker is not delivered how many days where to take for delivery of my product you already take approx 3 month's

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, 560037

I had placed an order for boat rockerz 255 bluetooth earphones on 26th dec 2019. I had used 50% off voucher for this order and my earphones price came down to 849.50 inr. The order was placed and i got the tracking number too. Within 4 days, i got to see that the shipment was returned to origin on shipper's request status on the shipment tracking number. Upon calling up the customer care, even after waiting for around 20-30 minutes, i could not get an executive to speak. I dropped an email to boat. [protected]@nsdlindia.com, and got a reply that the order was cancelled due to duplicate order code. Well generating a duplicate order code is not a customer's problem i believe. I still have not got a proper resolution for my concern. Nor any refund given of the amount being paid.

boAt customer support has been notified about the posted complaint.

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L

lovepreet kahlon

from Patiala, Punjab

Jan 3, 2020

My boat earphone 220 mic is not working from last 2 week in addition last month left earphone not giving proper voice to listen but now automatically left earphone problem resolve.But mic is not working due to which I unable to send my voice by help of earphone mic

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Address: 410210

Hey i register my complaint already here but not receiving any response from boar. Today 1 and half month completed they took my product. I don't understand why they are not responding and they are having worst call service please respond!! My ticket number is 785783. I hope you will give me back my earphones before end of my warrenty period. Hope so it will resolve

boAt customer support has been notified about the posted complaint.

Dec 30, 2019

Updated by Aniket5610 Please don't send your email id in protected way we are not able to identify what you are saying exactly

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P

Pratik Tayade 12

from Mumbai, Maharashtra

Jan 3, 2020

I request for replacement of my headsets as one side of them were not working so i go through all the online system the guy form xpressbees come and pickup my headphones and on the site on the day of delivery when i tracked them they said it was delivered but i didn't receive any package my shipment no. Is[protected]

R

rahulji6

from Indore, Madhya Pradesh

Jan 3, 2020

My earphone is lacking many time when the are running in use.

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Address: 45/26, Muthu street, mylapore, Chennai, Tamil Nadu, 600004

One side of the headset is not working and this is the 3rd boat product and im facing the issue again and again. When i contact the customer support, i don't get any response from them. I bought the headset on amazon and the return window closed on 23rd december but the headset was not worked on 25th december. Kindly help me with the resolution asap.

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Address: Surat, Gujarat, 394210

Hello team,

I've still not received my replacement product yet.
And while i'm calling to team for the same issue.
They answered only that your product will be dispatch today.
And from last continue 4 days i'm following up for the same.
But still my product isn't dispatched from team.
So please check this issue and provide my product on priority basis.
846638

Thanks,
Neel

boAt customer support has been notified about the posted complaint.

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R

rahulji6

from Indore, Madhya Pradesh

Jan 3, 2020

My earphone is lacking many time when the are running in use.

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Address: 380019

Dear dr. Aamir shamma,
Your complaint has been successfully registered and your ticket number is 838868

Confirmation : the new replacement upgraded product will be boat airdpoes 311 v2 as boat airdopes 401 is discontinued by manufacturer.
838868:808663

Date status
1 20 december 2019 upgraded product issued
2 20 december 2019 product successfully received at service center
3 19 december 2019 product pick up generated for servicing and replacement
Track your product
4 12 december 2019 approved
5 12 december 2019 pending

Where is my replacement! It's been 6 days already and your reputation is not so good with replacements. Provide me with a phone number to track it.

Jan 27, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

boAt Customer Care's response Hey boAthead sorry for the inconveniences faced please drop a mail to us [protected]@imaginemarketingindia.com so that we can resolve the issue asap.

Regards,
boAt Crew

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Address: New Delhi, Delhi, 110017

Hello,
I bought a boat basshead 225 from amazon in august and one side stopped working. Also when i am watching videos or listening to music it always turn on google assistant. I have bear this for 2 months and now one side of the earpiece has stopped working.
I would appreciate if you could send me a replacement for it asap as i am under warranty and i do not want to buy a new one again. I have all the invoice details here with me.

Thanks

boAt customer support has been notified about the posted complaint.

Dec 25, 2019

Updated by Zereth Irengbam Please get back to me via email
Thanks

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai, Mumbai City, Maharashtra, 400063

Hi there i'm abhinav more. I've preciously registered the complaint for replacement of the defective earphones on boat website with ticket no. 800095 and thanks for their support i was issued a new earphones which was to be delivered to my address (Baramati). Earphones were out for delivery through blue dart via waybill number [protected] but problem was that i wasn't there to pick the earphones on date of delivery. I also contacted the blue dart about this problem but no response was given from there end. Instead without my knowledge they sent the earphones back to origin i. E. Boat replacement center at mumbai now i want my earphones back badly. So can you please help me and sent my earphones back to my address please? I will very much be pleased if you do that for me.
I'm attaching few snaps and invoice for your reference.

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Address: Indore, Madhya Pradesh

I bought boat rockerz on 29/09/19 today it is 24/12/19 and right side of the earphone is not working and its in warranty so i want it to be replaced asap invoice number - amd1-585295 i bought it from amazon and order number is[protected] this is what your service is... I am very disappointed i have attached bill please go through it and resolve it asap

Jan 27, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

boAt Customer Care's response Hey boAthead sorry for the inconveniences caused please register your complaint at https://support.boat-lifestyle.com/ so that we can resolve the issue asap.

Regards,
boAt Crew

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai, Maharashtra, India, 400063

Website: www.boat-lifestyle.com

I made a replacement request of boat rockerz 255 earphones on 16/10/2019. But after that whenever i call the customer care number, no one is there to pick up. It is more than 2 months till now they haven't dispatched the product. Please help me. My ticket no. Is 666378.
I am facing lots of problems regarding this. They simply ignore the call. This is gross negligence on their part.

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Address: 11/13 Alakhnanda nagar, Near Birla Hospital, Ujjain, Madhya Pradesh, 456010

My boat bassheads 225 was picked up by boat on july as its one ear was nor working and the product was under warranty. But it has been december now and i have not received my replacement product. Their customer care never picks up the call and now they are not sending the product even after informing and complaining them so many times.
My ticket number was 464007. They are not updating the same. I want my product back as soon as possible as i have been mentally harassed by the company so many times as i am calling them regularly but their customer service is pathetic.
Cheap company ripping off customers.

Jan 9, 2020

Complaint marked as Resolved

Company has sent me the unit at my alternate address

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

boAt Customer Care's response Hey boAthead please share your concern at [protected]@imaginemarketingindia.com so that we can resolve the issue.

Regards,
boAt Crew

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Address: 20,manju building,60feet road,velliangadu, Tirupur, Tamil Nadu, 641604

Usb charger cable not working.and the product is very poor quality.please replace the product asap.Usb charger cable not working.and the product is very poor quality.please replace the product asap.
.   Replace all

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Address: D.RAJESH, Srinivas Telecom # 85/1, D.V.G Road, Basvan Gudj, Opp. Liberty Showroom, Bangalore, Karnataka, 560066

Website: support.boat-lifestyle.com/service-center

My earphone is not charging. I bought it this september and it's defective. Bad service from boat. I ordered one boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic from amazon and it has 1 year warranty period. But it got defective in 3 months. I tried registering complaint in https://support.boat-lifestyle.com/service-center but it's showing error message. Customer care number is unreachable. Please help me in registering a complaint.
It was sold by sold by :
Appario retail private ltd
*
Sy no. 524/1, 2, 3, 4, 6, 525/1, 2, 3, 4, 5, 6,
526/3, 4, 5, 6, 527 of madivala village and sy no.51/1
Of thatanahalli village, kasaba hobli, anekal taluk,,
Bangalore urban district
Bangalore, karnataka, 562107

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Address: Mindspace East Airoli, 400708

My product's 1 side plug stopped working after 3 months of purchase and when i claimed it's warranty, i had given the product to expressbees and it has been 2 months that i have not got my product back.
When i track the shipment, it says product delivered.
I don't know to whom they have delivered, because the slip is still with me. How can they not deliver my product to me!!

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Address: Reliance Digital Plot no B 1 upper ground floor suzuki colony hamirgarh road near gurunanak petrol pump Bhilwara (Raj.) 311001, Bhilwara, Rajasthan, 311001

We are from reliance digital, one of our customer named shailesh bhatt purchase this headsets on 31/08/2019, now some issue occurs with this device one side speaker not works. Unit is under warranty.

Kindly support to resolve this issue, invoice is attached for your kind reference.
Customer in too hyper for this.

Mob no [protected]
Alt no [protected]

Jan 28, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

boAt Customer Care's response Hey sorry for the inconveniences faced by you please share your concern at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.

Regards,
boAt Crew

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Dec 23, 2019

Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.

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I was placing an order on the official site. I was making payment through my axis bank internet banking. Amount got deducted stating that it got transferred to citrus payment sollutions. But the order has not been placed. Look into the matter asap.

Order was for boat headset 255 (Bluetooth).
Amount of rs 1199 has been deducted.
No mail for order confirmation has been recieved. Please let me know the exact status.

boAt customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by Rashi Kapoor 2603 My complaint is still not resolved.

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Axis Bank Customer Care

from Pune, Maharashtra

Dec 20, 2019

Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-suppo.rt/report-fraud-dispute.a...⇄ to raise a dispute on the referred transaction. Regards, Team Axis Bank

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Address: 380061

I registered complaint on 7th december. Ticket no : 829556.
I got message service engineer person will be visit within 48 hour.
After 5 day later no visit.

Today 20th december. Till now no update.
Customer care is useless. They repeat same : person will be visit to your address but no visit till now.

From 7th december to 20 till now no any call from service person & visit....

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