boAt Complaints & Reviews

I have registered a warranty complaint on my product, boAt bassheads 225. They sent a postal service for pick up. I have given my product to them on 06.08.2019. Till now I didn't get my product back. Please return it. Don't cheat.

My ticket number: 417467

My boat rockerz 255 bluetooth earphone is right side not working and battary issue, sound problem.
Now what to do now?

I have sent my boAt stone 200 to the service centre due to its battery issues, it has been a month since they received the product but haven't returned it yet. the service email is not responding and they don't pick up if I call the customer service number.

I would request the company to send me the replacement product as soon as possible

My product was reversed picked up on 30th November and it reached there warehouse on 9th December. They haven't returned my money. I contacted their representatives but they say they will work on it but never update. I need my money back...

I have registered a complaint for my boat bassheads 100 black headphone, it's one side was not working. My ticket number is 1328647. They picked up my product on 26th of July and it's reached to the seller on 1st August. Seller checked the product and replacement of my product was issued on 5th August. Since 5th of August till today 15th August, it's still not dispatched. I have called them, they said they have run out of this particular colour headphones and suggested me to take white colour. I agreed to them but still they didn't dispatch my product.

My Ticket number is 456653, from last so many days status is showing that "My Product Pick up generated for servicing and replacement" bt when I'm checked "Track Your product" already Delivered to seller 31 Aug 2019, Evening.
& when I called Customer care, they are ###*ng not picking up any calls what's going on.. What is the next step..

My ticket number is 1502534.I have registered complain in 6th sept 2020.
Now It has been 8 days boat service is not responded yet.And also there customer care number us always busy and if they pick the call they are not answering well.

I claim warranty for my both side non working earphone on 15july they approved it by 16 July, but till now no one came to pick up that product. When I asked for my complaint status of Ticket Id 1289643, every time I got same mail that our representative will contact you with in 24 hours. It has been more than 3 months but I am still hoping that someone will contact me. I had provided every detail to them-order id, ticket id, invoice, email, contact number but nothing happened yet. So Its a humble request to you people please kindly inform me either you are going to help me out or you are enjoying the situation where I am just because of your this quality of service.

One of the ear of my boat 225 earphones is faulty so i decided to replace them. you picked up the product from me on[protected] and i haven't got any response from their side i tried calling the customer care and they are not attending the call. I have call them around 100 times
On email they just sent me the link to register the complaint the service no.
I need my earphones replaced in less than a week.
My ticket number 612989

My ticket no is 1030555. it has been now 4 months since i returned the product and i haven't received boat bluetooth headset yet .Very unprofessional and unacceptable behaviour from the company . They received my product on 16th of aug and on 20th of june i got an update that product left service center and picked up by courier partner and while tracking the courier partner updates as not picked on 11th of june. The company is just fooling around its customers. I had tried calling on helpline number but they never connect the call . I ve tried for more than 100 times. Also mailed them and they said that they had received a stock of boat 255F which they will dispatch in a week and after that week they are not even replying to the mails . Im just sick of the after sale service of boat . Most of the customers are facing this issue. Kindly help

Hey i have sent my earphone for repair but i didn't recive till now what type service is this ha? Could you tell me when will i receive my earphone

I had purchased boat rockerz 255 sports bluetooth wireless earphones. After few months my earphones one speaker stoped working. i registered a complaint and they provided me with a ticket number - 1438417 and awb[protected], on the next day itself it was pickedup by bluedart delivery boy. I got a message on 9th September 2020 that they have received my earphones in there service center. I tried to track my product on their website by the help of ticket no -1438417, it shows on 12th september 2020 out for delivery they had accepted my earphones for replacement, so i tried calling on their customer service number from the date of replacement accepted by them, people in customer service are not even bother to answer our calls, it just keeps ringing. So i tried to google for help, i got to know all the worst reviews of boat that their company employees are least bother to answer phones, to replace product - their are people who didn't received their products which were in warranty and its been above a month.

I am really concerned about my product
Please help me.

I purchased boat bassheads pink headphone .. but due to some issue it got repair... So I claimed warranty... Then they came and picked up my headphones for warranty replacement... After that it has been 20 days but the product has not been returned yet... So I tracked .. but it's showing replacement product issued... But still I didn't receive my product... I trusted them and gave... But it's not right ... So I kindly request you to do some help... Thankyou

Hey boAthead,

If you ordered from our website and are facing issues then you can write to boat.[protected]@ndslindia.com with your relevant order details and we will resolve your issue asap!

Regards,
boAt crew