boAt Complaints & Reviews

I have registered a complaint on boat on 11-sept-2019. Complaint no is : 538351

On 17-sept-2019, service center received my product for servicing and on 17-sept-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product?

I have raise my complaint on 28/09/2019 about my bluetooth earphone and it was successfully received at ware house on 03/10/2019. And it is almost 13 days has gone but still i didn't any confirmation about my earphone replacement. And given tat was 4 to 5 working days and now 15 days has gone. Even customer care no. Is also not working since last 15 days.
Requesting kindly close this issue on top priority or i will escalate to higher authority.

It is 15 th day of my the product been given to replace I was having rockers 255 neon. The contract number given does not respond and email provided always respond with same robotic replies. Even Mumbai service center is not working. Now I think my money go wasted.
Well I want to file complaint against this farudy company in consumer forum they took my product and haven't returned till now.

My ticket no.467842
I have returned my boat rockerz 255r to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
Please help me with that return my replacement...

Hii i'm keshav. I have asked for replacement from boat on 26 sep. And its approved and received by boat on 4 october. Till now i haven't got any information about my earphones which is boat rockers 255 they're not replying my mail & they are not receiving my call it's been 2 weeks but no status is received from there side please help me out.
Ticket no. 593291

My ticket number is 546818 i filed complain on 14th september the courrier man man picked the parcel on 16 september it reached service center on 24 september the replacement product issued on 1st october but i didn't received my boat headset 225 yet i tooks nearly 1 month no response from the boat coustmer care not responding for mails also i need my headset assoon as possible

I have ordered for replacement of earphones on 23 sep 2019 and they picked up on the same day.
Now, even after 21 days they never mentioned anything even after my repeated calls and mails to them.
I tried to contact them thru their customer care number several times and waited like a fool listening to their ivr, but they never connected me to customer care executive.
They just dont have minimum basic common sense in treating their customer.
Do customers really wait a decade to get the replacement??
They shamelessly mention that they will check and replace the product within 4 or 5 working days after receiving the product and they never meant what they say.

Finally i feel myself as a fool for buying a worst product from a worst company with pathetic customer service.

Hello
Ticket number-611168.
I have registered my complaint on the official website of boat on 1 october 2019 and handover my product to courier company on 4 october 2019.
On 10 october 2019 service center received my product and the replacement unit was also issued on the same day. But i have not received my product yet.
Thanks ®ards.
Harshit.

Hii i'm g s ashish i have asked for replacement from boat on 23 sep. And its approved and received by boat on 27 september till now i haven't got any information about my earphones which is boat wireless 255 they're not replying my mail they are not receiving my call it's been 15 day but no status is received from there side please help me please please help me...

I put in a replacement request on 16th my product was picked up on 19th but i haven't got any update yet. Boat gurranties replacement in 15 days, but i haven't received the replacement product yet, also they donot pick up any calls or reply to my mail, this has been a very harsh experience with them.
My ticket no. Is 554364.
Please help if you can.

I have registered a replacement request on 23rd august 2019 but they pickup my earphone on 21st september 2019. According to company mail, door to door service maximum day 12-15 days. I am not getting my replacement product. I tried to connect customer support they said you will get your replacement within 12-15 days from your order pick up your day.
My boat ticket number is 473841

I all ready send product sep25 but still it's not came my product ticket id is 582932 and mh mobile num is [protected]. [protected]. I am raising sdo many times of ticket rasing but no one is responding how can how many shipping almost more than 15days [protected]. [protected].[protected]... One's call me i will give more information u can after that u can do any thing...

My ticket no-622380
Dear team,
My bluetooth earphone was not charging. I register a complain. They take my earphone on 3 oct19. On 7th oct 19 message came my earphone will be with me within 4 days. Now i am calling customer care of boat. Neither they pick up call nor they call me..
Worst kind of customer service..
I[censored] cant replace it. Revert the money
Rajesh

I have submitted request for replacement of my boat earphone they picked up it after a month and than now they don't send it after replacement, whenever i call they simply don't pick up a call and when pick up they just send we are dispatching your unit today it self but i didn't receive my product after a month also,
Please do need full for the same. My ticket number is 476794

I have submitted request for replacement of my boat earphone they picked up it after a month and than now they don't send it after replacement, whenever i call they simply don't pick up a call and when pick up they just send we are dispatching your unit today it self but i didn't receive my product after a month also,
Please do need full for the same.

Hi,
My ticket number is : 547042
The worst customer service, no one will take more than one month and till no response...
I made a replacement request of boat rockerz 255 bluetooth earphone on 14/09/19 and reached at service center on 02/10/19. And last status shown was "replacement product issued" on 02/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. It is almost one month till now they don't dispatch the product. And from last 4 days on wards when i tried to contact customer care "we are leave today" i don't know how many days they are in leave.

I have complained about my boat airdopes 311 on august 23rd 2019 and they picked up in september 2019 and it has been 20+ days since a communication from the company's side.. I don't feel like buying any of the boat product again just because of the service and will strictly deny the users to buy boat product again if my problem is not resolved in next 2 days

As my earphone was malfunctioning and was under warranty period, so i'd raised an replacement request and the same was duly accepted and collected by one the courier representative. But i have'nt received any notification regarding the same and have'nt received the replacementas well!!! It has been like more than a week since your representative collected that earphone from me. So it's my humble request from you guys to look into it and resolve my issue.

One side earphone is not working. I had tried many times but the complaint page shows something went wrong .and I am not able to register a complaint to replace or repair it. this is been for 7 days custmer support no don't help.
it has a 2-year warranty and it been just 5 months .plz guide me on what to do.
how to get my earphone replaced or repaired

Ticket No: 505738
Its been nearly a month after sending my boat earphones to boat service center.
I received a mail stating that my boat 305 will be replaced with Boat Rockerz 275 Blue but after that there is no response. Its been a month and i dont see any update on my ticket nor anybody answers the call.
Useless service from boat.
Check below the dates and dispatch my earphones asap.

Shipment ID Order Type Total Items Shipment Status Current Location Destination Details
[protected] PRE-PAID 0 DTO MUMBAI MUMBAI
Date City State Hub Location Description
[protected]:54 PM
MUMBAI MAHARASHTRA BOM/RVP-MUMBAI WHHandover

Your Ticket Status :
# Date Status
1 17 September 2019 Replacement Product Issued
2 17 September 2019 Product Successfully Received at Service center
3 12 September 2019 Product Pick up generated for servicing and replacement
Track Your product
4 3 September 2019 Approved
5 3 September 2019 Pending