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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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boAt reviews & complaints page 282

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K
from Hyderabad, Telangana
Oct 24, 2021
This thread was updated on Oct 24, 2021
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warranty claim but haven't received the replacement yet

Address:H.no-12-11-1244, S.M.R Complex, Flat No.103,BOUDHA, 500061

I havent received my boat rockerz 255 earphones yet.
I sent them by claiming warranty as tge right side was not working on 19-09-19.
Its been so many days since then.
I am tracking my complaint but there is no progress in its place since a long time. It is still in the service centre in mumbai since a long time.
Please check into it and please notify me. Ticket no. - 548572...
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dheenmech007
from Cuddalore, Tamil Nadu
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boat rockerz 255 wireless earphone

Address:Hella India Automotive Private Limited, #1/124, 5th floor, Block 5,, DLF Cyber City, Mount Poonamallee Highway,Ramapuram, Chennai, Tamil Nadu, 600089

I bought one boat rockers 255 wired earphone from amazon on may 4th 2019. After using just three months, one side of earphone was not working. So i tried to claim the warrenty
I raised complaint with boat and that ticket number was 500844. Regarding this ticket the replacement has been processed and the my earphone unit had been picked up by the processing company imagine marketing india on september 16th 2019 itself. While checking...
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BohraNishant
from Basi, Rajasthan
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boat rockerz 255 sent to service center

Address:Kirti sagar apartment, satellite, Ahmedabad, Gujarat, 380015

My boat rockerz 255 was in warranty period and i have make complain about it 4 weeks ago, there guy came to pick up the headset. He took the headset 3 weeks ago and now i’m waiting for the my repaired headset since last 3 weeks.
No one is responding to my emails, phone calls or anywhere. My ticket number was 530869. This is not fair policy of boat to harass the customer. I request consumer forum to take strict action against them...
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Nikhil_Sharma8299
from Jammu, Jammu and Kashmir
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boat headset 225

I've been trying to register my complaint for the aforementioned headsets but the there is always some sort of error appear and I've tried to talk to the customer care executive but they the waiting time is humongous i'm deeply dissatisfied with the customer service of boAt. My headsets is under warranty period so i would like to get it replaced please sort out my issue...
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Dilip Kumar B N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty and replacement

Address:Bedarahosahalli, Bullapura (post), Shivamogga (taluk&district), 577216
Website:support.boat-lifestyle.com

Hi guys my boat rockerz 255 has been delivered to u on 26 september and there is no information till now and u guys told that it will be provided within 4 days. It has been 15 days at present still i didn't receive any earphone i tried to contact you but there is no response please give me the status of my earphone my ticket number is 556836. I hope u will respond. Thank you...
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Balarr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement

A boat 255 earphone were sent for replacement.
I recieved the message that the product was delivered after replacement but it was not delieverd to me
The following details are provided for verification
Requested to kindly check the status of the same
Ticket no is 505091
Tracking no is[protected]
The delivery boy no provided to me is invalid and hence not able to track the same down...
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INDUSTRIAL MAINTENANCE
from Ahmedabad, Gujarat
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product damage

Address:Anu industries, Mehsana, Gujarat, 384002

Dear sir my ticket no. 541173
I received exchange product but there is many physical problem such as...

Speaker adjustment is not smooth a lot of force need to be applied for adjusting.

Head side sponge is not proper sticked

And also found some scratch on the body
And speaker sponge is also free it rotates which gives bad experience...

Please sir help me... I'm very...
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Laxmi Laate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty (replacing of earphones)

Address:7/706, Malvani New Pariwar, Chatrapati Shivaji Raje Sankul , Near ganeshnagar , Opposite Ektangar Bus stop , Near Link Road , Kandivali West, 400067

I had purchased boat rockerz 255 sports bluetooth wireless earphones on 5/5/2019 for worth of rs - 1, 249. After few months my earphones both side stoped working i. E on 4th month from the date of purchase i. E on september 13th i registered a complaint and they provided me with a ticket number-548109, on the next day itself it was pickedup by bluedart delivery boy. I got a message on 16th september that they have received my earphones in...
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Asaithambi K
from Chennai, Tamil Nadu
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poor warranty service by boat

Address:600096

I have purchased boatrockers255 wireless headset & due to some issue i have claimed for warranty replacement on 6thsep19. Today 30thsep but still they didnt deliver the product.

(Ticket id - 519082)

They are doing cheating, they generated pickup on 6th but when i track my ticket id they changed the date of generated pickup to 20th from 6th. Such cheating work to hide their poor servicing...
Now i can...
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Boat headphones 255 replacement but not yet received any positive response. It’s almost a 1 month no response on emails n even on calls, they are cheating with us. They are taking there customer for granted. They are not serious to give services on time. They take things very casually i am fed up with the services. Customer is the king of market but they are taking there work seriously and provide services on time. I am so disappointed...
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S
SachinB-DAI
from Hyderabad, Telangana
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boat rockerz 510 (wireless headphones)

I had boat rockerz 510 (Wireless headphones) which had problem of one side not working while using it with aux cable and it is still in warranty so i registered the complaint on 14 september, 2019 where they gave me a ticket no - 549399 and a pickup was arranged and it had reached them by 17 september, 2019. They mentioned that they would get back to me with status update within next 4-5 days, now it has been almost 10 days as of today -...
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P
pramodkumar singh
Jan 24, 2023
This thread was updated on Jan 24, 2023
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wrong product delivered as a replacement.

Address:4th Floor, Block n.o 5, Rhine Building, Embassy Tech Zone, Hinjawadi Phase II, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra 411057, Pune, Maharashtra, 411057
Website:support.boat-lifestyle.com

Hi team,

I am writing this email for the third time to convey my worst experience with boat.

I have purchased the boat earphone [boat rockerz unisex 275 active black in ear wireless headphones] on 27th nov, order no.:[protected]-6929903.

My earphones stopped working so i raised the support case 392290 to replace the product and the new product got delivered to me but i found that new product...
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nandini bhardwaj
from Delhi, Delhi
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wrong reverse pickup

Address:201301

Hello,

Hello,
I need your help guys
On 20 of august i placed one request to boat customer care and which is imagine marketing pvt ltd.
So they arrange pickup on 21 by xpressbees courier service but on that day i was not available.
Next day they arrange pickup again on 22 august, and on that day i need to return two order means two pickup and for two pickup one person came.
I did not return...
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M
Manathil Kumar
from Bengaluru, Karnataka
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boat headphones

Address:Mumbai City, Maharashtra

Very very very worst customer care boat electronics (Boat lifestyle) center.

I have purchased boat 225 earphone in amazon last june month. Amazon customer care service said you claim only warranty to boat company. I have raised one ticket my earphone one side is working another side is not working. I have returned my product on 6th of sep'19. I called customer care more than 100 times no one is pick my call. I am not getting...
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S
SoumyaMahawar13
from Mumbai, Maharashtra
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boat rockerz not replaced even after 3 weeks ticket 499018

Address:Indore, Madhya Pradesh, 452005

I registered a complaint regarding boat rockerz 400 on 30 august 2019 (Ticket number 499018). The headphones were picked up on 1 september 2019. It is 24 september 2019 today. The replacement was issued on 18th september 2019. The product has nor been shipped yet and nobody is replying to the mails or picking up the call when i am trying to connect via customer care....
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Prathamesh564535
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about claiming warranty.

Address:Somewhere in Mumbai, Mumbai City, Maharashtra, 400001
Website:support.boat-lifestyle.com

I purchased earphones 2 months ago and suddenly one side of my earphone is not working. After that incident I complained for warranty claim but still 30+ day's are passed but I didn't received my product. I checked my ticket number on their website and they are saying that the earphones are cured successfully. I tried to mail them and call them but they are not responding to me. what should I do?
(I'm sending some screenshots of emails...
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A
Alfred stark
from Mumbai, Maharashtra
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boat headphones

Website:www.boat-lifestyle.com

I was facing issues with product i received from boat, they asked me to send it to their service center so i did, they sent an email that product is received at our facility and we will get back to you within 4 business days. It's more than 10 days now, i'm sending continuous emails regarding information about my product, no one is replying those emails but instead, i get automated response saying our customer care number is changed, call...
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A
Anandsri721q
from Tirunelveli, Tamil Nadu
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boat bassheads

Address:Erode, Tamil Nadu, 938112

Innovative housing design enables for easy adjustment and optimal wearing comfort with powerful 10 mm drivers for sonic clarity, bass-driven stereo sound and good attenuation of ambient noise. The noise-cancelling microphone enables trouble free receiving of calls or undeterred sessions of musical extravaganza. Made to fit you and your lifestyle, providing a smooth grip for an extra secure and comfortable fit for your ears. Passive noise...
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Sayannik Basu
from Bhubaneshwar, Odisha
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boat rockerz 255 not working

Address:Kolkata, West Bengal, 700063

I have already submitted all the reqd doccument and registered a complain long back but the service team has shown me no response please look into the matter asap. I have also submitted the invoice bill from amazon and they denied it to be the required invoice and told me to submit the correct invoice but did not inform me how to find the correct invoice.. I have tried to contact their helpline no multiple times almost through a week.. But...
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archx
from Mumbai, Maharashtra
Jul 10, 2021
This thread was updated on Jul 10, 2021
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boat spinx 2.0

Address:Lalbazar bankura, Bankura, West Bengal, 722101
Website:support.boat-lifdestyle.com

I want to inform you that a few days ago i had sent a set of 2 boat spinx for replacement. But when i received the same i was hugely disappointed to see that instead of the two i received only a single piece of them. I also want both my speakers back asap. I had mailed several times to your company but no action has been taken so far.

Ticket no. 459116...
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