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boAt Complaints & Reviews

www.boat-lifestyle.com

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Updated: Apr 8, 2026

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boAt reviews & complaints page 282

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Address: BIMA BAJAR 2ND FLOOR HALDI KOTHI DAK BUNGLOW CHAURAHA PATNA-800001, Patna, Bihar, 800001

My headphone left speaker is not working. please change my head phone as possible. please arrange the pickup for my headphone and replace.
Name - VISHAL KUMAR
Mobile no - [protected]
Email id - [protected]@rediffmail.com
Model no - Boat Rockerz 305 Bluetooth Headset with Mic
BIMA BAJAR SECOND FLOOR HALDI KOTHI DAK BUNGALOW CHAURAHA FRASER ROAD PATNA - 800001

boAt customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by SHARE KHAN My headphone left speaker is not working. please change my head phone as possible. please arrange the pickup for my headphone and replace.
Name - VISHAL KUMAR
Mobile no - [protected]
Email id - [protected]@rediffmail.com
Model no - Boat Rockerz 305 Bluetooth Headset with Mic
BIMA BAJAR SECOND FLOOR HALDI KOTHI DAK BUNGALOW CHAURAHA FRASER ROAD PATNA - 800001

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A

AÉ©sÊœÊ‹

from Kolkata, West Bengal

Nov 12, 2019

Left side is not working

V

VishuMaaS

from Delhi, Delhi

Nov 12, 2019

My boAt Rockerz 255F is not connected to my phone properly when I can connect to my phone it can be disconnected automatically with 1 to 2 minutes.

R

Ranjeet Pisal-Deshmukh

from Mumbai, Maharashtra

Nov 13, 2019

My boat headphone one side not running

Ranjeet Pisal-Deshmukh 's reply, Nov 4, 2019

My boat headphone one side not running

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Address: 110001

I bought 2 pair of BOAT rockers 255f from Flipkart. And after one week i started facing bettery issue and for that i raised a complaint at boat customer care portal (imagine marking pvt ltd vide ticker nos 702097.

Even after 21days of raising of ticket still no solution and they says invoice not valid .

I am feeling like cheated me by boat and flipkart if invoice not authenticate.

Requested to you please help me either repair the product and resolve the issue and return my money.

boAt customer support has been notified about the posted complaint.

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N

Nikithedreamer

from Govardhan, Uttar Pradesh

Nov 13, 2019

My boat earphones has been received for replacement on 11th October, 2019. Since then there is no update on the complaint neither the customer care is responding. There are plenty other complaints on their website. They have not returned products for years. My product is under warranty of 1 year. My ticket number is 653895. Please help me asap.

A

Anamika SSingh

Nov 13, 2019

I bought a boat earphone. it is is warranty period but one of the earplug has stopped working. i want to get it repaired. as it is in warranty period. The company gave the assuance to replace in case it is not working. i want a replacement as soon as possible. please tell me the maximum no. of days for its replacement. and who will replace it.

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Address: QP-83, Pitampura, new delhi, New Delhi, Delhi, 110044

One month ago i sent my airdopes 401 toh the service center as they were malfunctioning and when my earphones reached the service center i got a mail they will revert back to me in 4 days but got no response from them after 8 days i got a mail that replacement product is issued and after 25 days i called them why you haven't send the product they said we don't have same product can we issue you another boat product (Airdopes 311) i said fine. It's been 6 days more and still they haven't dispatched the product. It's the worst service i have experienced and still haven't got any notification.
I sent my pakage to boat on 7 october and today it's 8 november

boAt customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by Namit Madaan Ticket no-629155

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A

abhay32

from Noida, Uttar Pradesh

Nov 8, 2019

I registered a complaint for boat 225 neckband on 18 October 2019.My faulty neckband was picked up on 20th October. Today is 7th November i didn't got any update of my replaced neckband.Last update was on 30th October and that was-Replacement Product Issued.

H

Himanshu_pandey420

from Mumbai, Maharashtra

Nov 11, 2019

I have received a wrong tracking ID for boat service centre. And i had seen many problems like me...this is a very bad problem form boat service.
Tracking Id[protected]
Please help me to solve my problem
Date -9/Nov/2019

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I am writing this complaint 3rd time in 10 days still no use. It has been a month since they got my ear phones. It has been showing replacement product issued since 22nd october. They delivered to other persons who got this message after i got. But there is no delivery or no update. They even not answer our emails and their customer executive dont answer our calls. I am still very disappointed that why i choosed boat. Such a poor amd waste service from a reputed company. I will file case in consumers court if i dont get my product in 4 days. Pleae update the message in status that product is coming ship my product or answer my call. Or else my last try is to ask consumer court for help hoping you understand me and help me fast
Ticket id: 611582

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Address: E-803, BACHRAJ LANDMARK CHS, GLOBAL CITY, OPPOSITE CLUB HOUSE, VIRAR VASAI & PALGHAR - 401303, Thane, Maharashtra, 401303

Website: www.boat-lifestyle.com

Replacement was initiated on 11th of november as shown in the attached proof. However, i have never received the new replaced headphones. Having said that, there is no way to communicate to the boat service center. I tried calling but telephone line not available and never connects. Then i tried email but response is never received. Totally useless. My product is not replace since 1 month.

Nov 12, 2019

Complaint marked as Resolved

Contacted multiple times on Facebook messenger from there the service center is being informed and they call back to replace the product. Though the product was replaced, Pathetic service can be experienced always.

boAt customer support has been notified about the posted complaint.

Nov 11, 2019

Updated by Dhruv Bilakhia Got callback. They are simply saying particular product is out of stock and offering me lower model version of the product.

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A

abhishek sao

from Bengaluru, Karnataka

Nov 8, 2019

I have ordered for remote. Even i have paid the amount after that no response. Not even any one receiving cal.. Such a bad customer service.. I don't know eaten my money or there is anything else... No response from this people

Dhruv Bilakhia's [Complaint's author] reply, Nov 8, 2019

Please try connecting them on FB chat. I got response from there after 1 hour of waiting. Also, put up your complaint on consumer court forum.

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Address: Naya santar, morar, Gwalior, Madhya Pradesh, 474006

I gave my product to service center 3 months ago and i didn't get back till now.ðŸ˜¡ðŸ˜¡ my earphone was not working properly and it's under warranty. I gave it to service center in 20 september and now 6 november it approximately 3 months gone and everytime i called service they didn't respond ðŸ˜¡. And they didn't call back either. I want my product or money backðŸ˜¡ðŸ˜¡ðŸ˜¡

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Address: , Jnanasahyadri, Shankaraghatta, Road leading to Kuvempu University, Shimoga, Karnataka 577451, Shimoga, Karnataka, 577415

I had registered complaint on 4 october with a ticket number 628926. The product was collected from me on 5th and the service center received on 11 th of october, when i check in boat website with my ticket. I saw that on 19th the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails
This is the way boat service center working they should respond call at least
I want to raise a complaint on consumer forum regarding the issue if i don't get my product
It was 1 mont no one answer call they won't reply to mails
They are ridicules and irresponsible to wards the customers

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Address: Thane, Maharashtra, 400607

As my boat bluetooth headphone (Boat headphone 261 red colour). Was not working properly so i requested for replacement as my complaint was raised and pickup order was also generated pick up date was 24th september courier was xpressbees as i tracked the courier it shows lost in description, when i contacted courier facility they said from their side the lost product fees has been paid to boat company to know further details you have contact boat. As 2 months has been passed no email or message from boat and their customer care number also not reposing.
Complaint no. : 558272
Awb number :[protected]

boAt customer support has been notified about the posted complaint.

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S

sunil kerkal

from Mumbai, Maharashtra

Nov 5, 2019

I will buy boat wired earphone in snapdeal.this product is not genuine because of this products mic is in right side. Snapdeal called me written confirmation from brand side that its not genuine product then i will refund u

A

[email protected]

from Delhi, Delhi

Nov 5, 2019

Sir, I give boat bassheads 900 headphone for service on 08:10:2019 till now there is no updates of my headphones my ticket no is 633930 . Please give update on my phone/email...

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I already submittedy my complaint but no use even they resolved the problems of tge custokers who complained after me. So i am requesting once again. I claimed warrant on my boat ear phones at the start of october even the pick up was taken lately. Finally it showed replacement product issued on october 22nd it has been 10 days still no change. They even not replying to emails and not attending calls. Why this kind of bad service. I need my product back as fast as possible. Otherwise they will loose a customer. Please help me fast
My ticket id - 611582

boAt customer support has been notified about the posted complaint.

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L

lakshmipathiK

from Hyderabad, Telangana

Nov 5, 2019

One side of wireless headphone was not working properly, so i raised complaint on 26 september 2019 and product is picked on 30 september 2019, after tracking my shipment no591859. Customer care not responding for calls and mails.

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Address: nusrl boys hostel , national law university, kanke , ranchi pin - 834006, Ranchi, Jharkhand, 834006

I have given my basshead 225 blue earphone to claim warranty by online complaint but it has been more than 30 days no one is attending my call and no one is replying to my email. And even the tracking status is not showing. Plz return my boat earphone. It's been more than 1 month. I have also called ranchi service center they said now they don't have boat agency anymore. I have been calling and mailing boat customer care for past 1 month so that i can get my product back but no one is listening to me if i don't get my product back then i will go to consumer court that will be my last option if i don't get my product boat earphone back.

boAt customer support has been notified about the posted complaint.

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A

Avneet kumar saini

from Delhi, Delhi

Nov 6, 2019

No voice in right side speaker
date-06.11.19
so please repair or replace this item
invoice no. -s4fe4f/19/40915
invoice date:-31.08.2019

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Address: Block B-1259, Palam Vihar, Palam Vihar, 122017

I had raised a complaint for my boat earphones whose one side was not working, following which my product was picked for repair, repaired and being sent out for delivery (As per messages i have received). I never recieved my earphones back and the tracking ticket had been closed. I have tried multiple times to reach out to the customer care but in vain. I am not able to understand whose end is the loop hole. It has been more than 2 months

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've filed a complaint for my boat bass head 225 as i had complaints on 4th september and it was picked up on 20th oct 2019 and successfully received at the service center on 25th october after that i haven't received any update neither they are replying to my mails nor to calls.
My ticket id is 514428

This is a very long time period for replacement please replace my product as soon as possible

Nov 5, 2019

Complaint marked as Resolved

Yesterday, i have received replacement... Thanks Boat Support Team...

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Address: Sun Mill Lane, Swami Sadan, Mumbai City, Maharashtra, 400013

I gave my bluetooth for replacement as it's left ear has stopped working, the product was picked up and when i tracked it shows that it's our for delivery on 24th of oct but i haven't received my product yet
When i tried to contact their customer care they never pick up their call
Tried to contact through mail but haven't got any reply yet
My ticket number is 659159
Tbh this is my last time i am ordering any boat product
And will make sure my friends don't order any product of boat

boAt customer support has been notified about the posted complaint.

Nov 06, 2019

Updated by Mortal It's 5 days now notifying boat service from your side but haven't received any mail or msg or call
Plss make sure u do follow up on it thanks
Will be waiting

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I claimed warrant on my faulty ear phones they took from me and in status its been showing that it reached the boat companey and replacement product issued since october 22nd but still no delivery. Its been 9 days still no update. Why this kind of poor service from a big brand??!. They even not replying to my mails and not answering my calls. So please help me fast
My ticket number: 611582

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I have given my product for replacement since last 20 days and i am not getting any update regarding the product's status on status forum.
Please provide me status and deliver it as soon ad possible..
Ticket id 639050
Order id. [protected]-639050
Tracking id.[protected]
Product was ordered by the resistered no. [protected]
And My mob no. [protected]

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Address: Rohtak, Haryana, 124001

I raised a complaint on 14 october of boat rockerz 255 f and it was delieverd to the boat care at 19 october and on 25 october i get notification that replacement product is issued but today is 30 october and i dont get any other information about dispatching even the customer care doesnot pick up my calls or nor replies my mails i want my product back and seriously i get very bad impression of boat company from this

My ticket no. Is-665886

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I have raised complaint on 5th oct about my boat rockerz earphones and they picked up my order and it's reached service station on 14th oct but till now i don't see any updates about replacement/repair.

I tried to call and mailed multiple times but no response those guys.

Ticket number raised for replacemenr is 626734.

So please help me to resolve issue as soon as possible

Oct 31, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

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A

Anirban03

from Kakching, Manipur

Oct 30, 2019

Its been more than 4 days but I didn't get my replacement. bIts status is delivered but when will I get it. What the hell are you guys doing. Please reply asap!

S

Satish Lanjewar

from Delhi, Delhi

Oct 30, 2019

I had register complaint for boAt Rockerz 275 Bluetooth headphones in warranty period. Product was pickup by you but what is the status of my headphones when it will return to me your replacement no idea. Kindling mail me or call me regarding this
My ticket I'd:- 633929

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Address: F-54/3 Street No 2A II floorVirender Nagar, 110058

Have been waiting for my replacement product from past one month. The replacement product was issued on 26 sept and i have yet not received it. The complaint has been going on for too long. No one responds to emails and no one picks up the calls. There is no way to follow up with the customer service executives. It's highly incompetent on their part to provide such pathetic service. Should have not submitted the product. Receiving no product is just as bad as a faulty product.
Ticket no: 485344

boAt customer support has been notified about the posted complaint.

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Manikandan Vijayan

from Ernakulam, Kerala

Oct 31, 2019

Even though I fully charged my headphones it is not still on, I think power button is not working

Å

Å hÃ»bhÃ¢m KÃ¼mÃ¡Å• Å‡Ã®Å¡hÃ¤Ä

from Gorakhpur, Uttar Pradesh

Oct 31, 2019

My shipment was picked from gorakhpur and delivery is showing in bulandshahr

R

Ruteah

from Delhi, Delhi

Nov 1, 2019

Ticket number 607392 still not resolved. Already the pick up of defective headphone has been done and new headphone is still owns ng for delivery. Please update

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Address: Court circle below mayur lodge hubli karnataka, Dharwad, Karnataka, 580029

What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... Ny order id is 637584

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ranjit chand

from Delhi, Delhi

Oct 30, 2019

When i listening the music the speaker was automatically turn off.when i want to on the speaker again the speaker couldn't start.i think the charge of the speaker was low.i charge the speaker but they still not working.

K

KESHARI SHIVAM

from Mumbai, Maharashtra

Oct 31, 2019

Same is happening with me, not getting any update regarding the product on status forum, and custmer care services are always unavailable.
What to do, where to go ðŸ˜¡ðŸ˜¡ðŸ˜¡
Completely irresponsible services ...

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Address: Dharwad, Karnataka, 580029

What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... My id is 637584

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Kashyap@

from Hyderabad, Telangana

Oct 28, 2019

Earphones of bossheads220 red was taken for warranty service by boat company on 25th of sep 2019 but its been a month and there is no response from them ...this is so not the service we expect from them...even sometyms there customer service number is also not responding
Kindly process this pending complaint as soon as possible

S

Saravanakumar Lingaraj

from Chennai, Tamil Nadu

Oct 30, 2019

My AWB number is[protected] . Still now I didn't get any response from your side. My delivery status is not showing the tracking number for the way. No update from your side. My product is not delivered still now only . I sent lot of mail from your type of boat company . Kindly check and let me know.

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