boAt Complaints & Reviews

I have ordered 1 month back but it is not working properly. So i have registered my complaint to boat, but it is showing that your status is approved and complaint is registered. Now i am not having any response from them. Even i make call to them no response. 20 days back i have registered my complaint to boat company. After the registration i got one ticket for complaint of my product. On 8th august i have registered. Now it is showing that your order is approved but i am not having any response from them

Companies name is xpressbeescourier and no one responding... The delivery boy by name suraj agrawal who is not responding to my calls... And on xpressbeescourier official website there is information about registration of complaint about there workers... So now it's your duty to take my reverse order... Orals i will have to file complaint against boat company for harassing the students of clg...

Kindly let me know when the status of the ticket will be updated?
On 14th oct 2019 only, you have receive my product and till date no update.
This is not be done, right.?

Again i contacted the customer care number given below and dialed the ticket number it says its incorrect.

I agree it takes working 12 to 15 days but till now no update, this has not been done right?

When can i except this to solve.

Please consider this on priority

I had sent a returned the product because of mic issue.. My earphones of boat bass head 220 was having a problem in the mic and one side earphone was not working as there was no physical damage. Since i had purchased just 3 months back so as per the terms and conditions i had to get a replacement of the same product. I have sent a replacement on 08/10/2019... Its been 16 days since i had not received the product... I need my earphones... My order id no is-637584... So i need my product back in 2 days...

I ordered my boat rockerzz 255 from flipkart in may 2019 and one side stopped working last month i registered a complaint and a person came claiming himself as executive of boat to pickup earphones. I gave it to him and it's been more than 15 days that i got any information about them the last message i got from the company's side was that the unit has reached service center and they will revert to me in 4 days but the results are in front of me and yes the toll free number that the websites claim that it is the toll free number of boat, that number is of no use because no one picks up the call other than that machine generated answers and the email is also of no use because everytime i get same replies that our customer service number has been changed etc.
I hope to get a positive response from your side.

Dear team i m akshat goel from chandigarh. I bought boat rockerz 600 bluetooth headphones from flipkart which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 8 days after it reached the service center but their is no response from them. They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in mumbai. I request you to take strict action against them.

I have raised a complaint regarding my boat bluetooth rockerz earphones on 08-oct-2019 and after 7 days i. E on 15-oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 22-0ct-2019, i have not received my replacement of the product even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
All my tries are failed please help me. I feel like i have been cheated by this company.
Ticket no.-641571

Dear team i m pradip jadhav from banglore. I bought boat rockerz 255 bluetooth earphones from myntra which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 1 month still i am waiting for my earphones. They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in andheri mumbai. I request you to take strict action against this company who fooling their own customers.
My complaint ticket number: 577552

Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again complained about our product
Then xpressbees courier come and receive my carbon/black headphone on 22 september.
My awb no is[protected].
So i request u to give my product
Please sir
I month is passed

As my boat head phones were not working, i registered a complain to them through their support. Boat-lifestyle.com they took product from my side and delivered to boat service centre via www.xpressbees.com, its being 10 days their is no updated for my headphones, and no contact can be done as they never receive call neither they respond to any emails.

I have claimed for warranty against my data cable and it was picked up on 1 oct 2019;now it has been more than 20 days and still i have not received my data cable.the service centre have recieved my data cable but nowl they are not updating the status, please look into the matter or i will register a complaint with consumer forum.
my ticket number is 607740

Team,

I haven't received my replacement yet can some one help me on priority.

I don't understand why it is been delivered to seller when it is picked up from my residency.
Tracking id : awb[protected]
Order id : fdim - 592989

Tried calling customer service number but no one is receiving the call.
Attached is the snap of the receipt which is been received from courier guy who came to collect the earphone.

Request you to look into matter and help me asap!!!

Regards,
Manoj gupta

I have have purchased boat airdopes411 from flipkart in august.
I was facing connectivity issue, then i send it to boat for replacement, they send it back to me without any accessories which i sent.
Now again i am facing same issue.
Customer service of boat sucks, call never got attended.
Their pickup guy picked all accessories with bill but i never got back accept this box of airdopes.

I have registered a complaint on boat on 11-sept-2019. Complaint no is : 538351

On 17-sept-2019, service center received my product for servicing and on 17-sept-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
On oct 20, 2019, provided with a replaced headphones. But provided item was of different color and charge port was not opening. It's a defective piece again.. Kindly help us on this

I have complained that my neckband is not working properly and it is delivered to service center by 2 an Oct and I have checked my product track and they said it is replaced but when an I gonna get it delivered back ? Its 20 th Oct. I'm not even receiving any emails also . How could u guys be so irresponsible? Won't u bother about ur customers ?
My ticket no. is - 592104
I'm waiting for a response... I couldn't leave my money as simple as u neglect. Reply me fast !

I complaint about my bluetooth speaker on 3rd august and you do not pick up for 2 month by lot of try to contact you i have arranged pick up by you after 2 month pick up by delhivery courier which way bill number[protected]. After pick up more than one month passed but you you do not deliver me my speaker i complaint about it many times at your every platform like email, phone and fb. If my product will not deliver to me i have to go consumer court for your complaint this is the way you treat customer i am waiting for my product product almost 3 month customer care executive always tell me wait for one week for day 48 hours every time they also disconnect my call their behaviour is very rude. My boat speaker complaint ticket number is 408895. Government should do something for customer company like boat harassing customer. No one can imagine a customer waiting for product warranty almost 3 month and after 3 month company again and again said wait for sometime. I atleast called them 1000 times in email them almost 300 times they do not have time to read customer email.

Hi team

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 15 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

Ticket no :-

1. 597289
2. 631597
3.688170

Could please take intimidate action on imaginemarketingindia.com?

They people cheating with the customer.

Thanks

Had a replacement and the pick up was done on 13 sept and was delivered by 18 sept and today its 19 october it has more than a month and there is no response what so ever.. It was told the product will b replaced within 15 days..

If you can't replace atleast give my product back..
Ticket no-536112

Aslo it was a wrong replaced product a had a grey green n you provided me a blue black
Do give my grey green one - ticket no-435868
I m continuously trying to contact you guys you don't even pick up the call... This is very badd stuff from your side...

Please respond as fast possible

It has been 1 month when i send my headphone bass 900 for replacement. On 31 august they approved my replacement on 16 september they just take my product and in 22 september my product at service center from xpress bee. On 22 september they issued my product. From this i didn't get any update. I mail and call too many time. They didn't respond. Why the company is so bad in this service.

I am literally very tensed about my boat headphone i want the replaced product back asap! Please update and notify me on my ticket number '500743' and revert back to me asap!

At 3 feb 2019 I buy a boat bass head 225 earphone from amazon after some the mic is not working properly and after some days they stop working. I register a complaint in boat support( ticket no. 612043 )about my problem, the executive of boat come and take my earphone with him and I get a confirmation mesaage. And also I track the location of my earphone the earphone is in the replacment hub and after all the services the earphone is dispatched to my address and when I open the package I find only an aknowledgment and a piece of plastic in it. I didn't get my earphone in it.