boAt Complaints & Reviews

Hello
Ticket number-611168.
I have registered my complaint on the official website of boat on 1 october 2019 and handover my product to courier company on 4 october 2019.
On 10 october 2019 service center received my product and the replacement unit was also issued on the same day. But i have not received my product yet.
Thanks ®ards.
Harshit.

Hii i'm g s ashish i have asked for replacement from boat on 23 sep. And its approved and received by boat on 27 september till now i haven't got any information about my earphones which is boat wireless 255 they're not replying my mail they are not receiving my call it's been 15 day but no status is received from there side please help me please please help me...

I put in a replacement request on 16th my product was picked up on 19th but i haven't got any update yet. Boat gurranties replacement in 15 days, but i haven't received the replacement product yet, also they donot pick up any calls or reply to my mail, this has been a very harsh experience with them.
My ticket no. Is 554364.
Please help if you can.

I have registered a replacement request on 23rd august 2019 but they pickup my earphone on 21st september 2019. According to company mail, door to door service maximum day 12-15 days. I am not getting my replacement product. I tried to connect customer support they said you will get your replacement within 12-15 days from your order pick up your day.
My boat ticket number is 473841

I all ready send product sep25 but still it's not came my product ticket id is 582932 and mh mobile num is [protected]. [protected]. I am raising sdo many times of ticket rasing but no one is responding how can how many shipping almost more than 15days [protected]. [protected].[protected]... One's call me i will give more information u can after that u can do any thing...

My ticket no-622380
Dear team,
My bluetooth earphone was not charging. I register a complain. They take my earphone on 3 oct19. On 7th oct 19 message came my earphone will be with me within 4 days. Now i am calling customer care of boat. Neither they pick up call nor they call me..
Worst kind of customer service..
I[censored] cant replace it. Revert the money
Rajesh

I have submitted request for replacement of my boat earphone they picked up it after a month and than now they don't send it after replacement, whenever i call they simply don't pick up a call and when pick up they just send we are dispatching your unit today it self but i didn't receive my product after a month also,
Please do need full for the same. My ticket number is 476794

I have submitted request for replacement of my boat earphone they picked up it after a month and than now they don't send it after replacement, whenever i call they simply don't pick up a call and when pick up they just send we are dispatching your unit today it self but i didn't receive my product after a month also,
Please do need full for the same.

Hi,
My ticket number is : 547042
The worst customer service, no one will take more than one month and till no response...
I made a replacement request of boat rockerz 255 bluetooth earphone on 14/09/19 and reached at service center on 02/10/19. And last status shown was "replacement product issued" on 02/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. It is almost one month till now they don't dispatch the product. And from last 4 days on wards when i tried to contact customer care "we are leave today" i don't know how many days they are in leave.

I have complained about my boat airdopes 311 on august 23rd 2019 and they picked up in september 2019 and it has been 20+ days since a communication from the company's side.. I don't feel like buying any of the boat product again just because of the service and will strictly deny the users to buy boat product again if my problem is not resolved in next 2 days

As my earphone was malfunctioning and was under warranty period, so i'd raised an replacement request and the same was duly accepted and collected by one the courier representative. But i have'nt received any notification regarding the same and have'nt received the replacementas well!!! It has been like more than a week since your representative collected that earphone from me. So it's my humble request from you guys to look into it and resolve my issue.

One side earphone is not working. I had tried many times but the complaint page shows something went wrong .and I am not able to register a complaint to replace or repair it. this is been for 7 days custmer support no don't help.
it has a 2-year warranty and it been just 5 months .plz guide me on what to do.
how to get my earphone replaced or repaired

Ticket No: 505738
Its been nearly a month after sending my boat earphones to boat service center.
I received a mail stating that my boat 305 will be replaced with Boat Rockerz 275 Blue but after that there is no response. Its been a month and i dont see any update on my ticket nor anybody answers the call.
Useless service from boat.
Check below the dates and dispatch my earphones asap.

Shipment ID Order Type Total Items Shipment Status Current Location Destination Details
[protected] PRE-PAID 0 DTO MUMBAI MUMBAI
Date City State Hub Location Description
[protected]:54 PM
MUMBAI MAHARASHTRA BOM/RVP-MUMBAI WHHandover

Your Ticket Status :
# Date Status
1 17 September 2019 Replacement Product Issued
2 17 September 2019 Product Successfully Received at Service center
3 12 September 2019 Product Pick up generated for servicing and replacement
Track Your product
4 3 September 2019 Approved
5 3 September 2019 Pending

Hi,

My ticket number is 568640.

I have raised concern to replace my boat rockerz 255 earphones and it's successfully picked form my place. But after that, i have not received any update from the boat side its almost 1 month.
I sent mail 2-3 times but not got any reply from their side.

Regards,
Prateek

I made a replacement request of boat rockerz 255 bluetooth earphone on 21/09/19 and reached at service center on 27/09/19. And last status shown on ticket number - 569882 that "replacement product issued" on 03/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 20 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 569882. I am facing lots of problem regarding this.

The worst customer service ever seen.

I made a replacement request of boat rockerz 255 bluetooth earphone on 21/09/19 and reached at service center on 27/09/19. And last status shown on ticket number - 569882 that "replacement product issued" on 03/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 20 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 569882. I am facing lots of problem regarding this.

I have send my product for the warranty claim as i had some issues with the product but didn't got any further status of the claim its been five days. I was informed that i'll get the response within 4 days from the time they get the product. I also tried to get connected to there customer service representative but everytime an automated voice made me wait for 4 minute and later informed that the customer service representative was unable to reach to me they will connected me after some time and the call will get disconnect complaint no:596602

Contact no.:[protected]

One of the ear of my boat 225 earphones is faulty so i decided to replace them. you picked up the product from me on september 24 2019 and i haven't got any response from their side i tried calling the customer care and they are not attending the call. I have call them around 100 times
On email they just sent me the link to register the complaint the service no.
I need my earphones replaced in less than a week.

My ticket number is 583987

Hello,

I have registered my boat rockerz 255 headphones and pickup successfully but still, i have not received a replacement product. It's almost one month done for this... Very pathetic service.. Trying to call on service center number continuously but all executives are busy???
Will never take boat products after that... I need a replacement product as soon as possible... Otherwise please revert mony.

Hi,

I have registered my boat rockerz 255 headphones and pickup successfully but still i have not received replacement product. Its almost one month done for this... Very pathetic service.. Trying to call on service center number continuously but all executives are busy???
Will never take boat products after that... I need replacement product as soon as possible.