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boAt Complaints & Reviews

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Last updated Feb 20, 2024
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boAt reviews & complaints page 284

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R
Rachit Basrur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat rockerz 450

Hi iam rachit basrur my ticket no is 394431 k had registered replacement for my headphones boat rockerz 450 as it's one side was not working and this product was under warranty. Ididnt get my replacement product since 16 days... Even no email from boat when i will get my replacement and when i contact to their customer care they tell today they will dispatch the product after few days when i contact again they say the same thing......
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sbajaj5598
from Jogindarnagar, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat rockerz 400

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 400063
Website:support.boat-lifestyle.com

I got a replacement of my headphones. Ticket number is 382183. I asked them to change my delivery address and they did. But now, the headphones have arrived on old location. I contacted bludart (Waybill no - [protected]).
Bluedart's employee told me that i should contact boat company and the company would tell bluedart for changing delivery address. Now i am not able to contact boat company. They do not reply on email or on call. My...
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Inderxd
from Mumbai, Maharashtra
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ghatiya company hai ye

1 august ko inko replace krne ko diya earfones ajj 16th august ho gyi. Abhi tk nhi mile meko. Uprr se na koi call utha te.. Naaa email ka reply 16 days replace krne ko? Kya ghatia company hai... Aur call kro uthate tk ni na koi call back ataaa. Totally ghatia...

Is ghatia compnay se kuch b mt lena.

Ticket no. = 401925

Jaldi se jaldi kuch kro...
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Simon Packiaraj S
from Chennai, Tamil Nadu
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat bassheads 255 replacement

I had purchased a new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Lime green) of boat brand from amazon (Amazon.in) with warranty of 1year. After a usage during which the period to return in amazon is completed, the mic stopped working.
I raised a complaint (Complaint ticket number [#379360] on 16th july) with the boat brand selling in india with name
(Imagine marketing private limited)...
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Bittu1896
from Mumbai, Maharashtra
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product not received

I have registered my product boat rokerzz 255 for replacement on 12 july 2019 under warranty. After receiving ticket no 368439 my device picked up from home on 16 july 2019. I have make lots of mails and calls but company not responding any of the above. I am requesting you to give my device back before my petitions got destroyed. Today is 25th day and i don't have received any response. Please kindly respond on my ticket no 368439....
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P
prasad 1987
from Chennai, Tamil Nadu
Jun 25, 2022
This thread was updated on Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement product is not delivered yet since it is 3 weeks

Address:Chennai, Tamil Nadu, 600117

Hello,

I have registered a complaint on boat on 16-july-2019. Complaint no is : 376267

On 22-july-2019, service center received my product for servicing and on 28-july-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call...
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V
Vani Sri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat bassheads 225 earphones

Address:402,Surya Saketh Pearl,Poojitha Enclave,Bachupally, Hyderabad, Andhra Pradesh, 500090
Website:Snapdeal

I bought a boat bassheads 225 earphones from snapdeal on 21st feb 2019. Initially, the product was good but since the last one month, the sound quality has degraded and sometimes it gets imbalanced in both buds. And also one earbud and mic stopped working.
Due to bad sound quality, it causes sometimes ear pains and headache problems.
I want to claim my warranty and get it replaced with a new product as soon as possible...
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Numan Khan
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to connect customer service

Address:S-18/158 Raja Bazaar,Nadesar Varanasi, Varanasi, Uttar Pradesh, 221002
Website:Www.support.boat-lifestyle.com

I have called so many times to boat customer service but they didn't take any call. They had took my boat bassheads 100 black but didn't give me replacement product. My ticket number is 377002. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
And now they are also not receiving the call....
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rahul0114singh
from Pune, Maharashtra
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fraud service/no responsibility

Address:Mumbai City, Maharashtra
Website:www.boat-lifestyle.com

I had given my earphone for repair which is in warranty they received the product on their side, as they received the product they messaged me that they will revert me within 4 days about status of my complaint. I have been waiting from 12 days and still no response, i tried even calling the customer care but no response from there. My ticket number is 368834 which they gave me to check my status of complaint but they won't even update it...
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Vijayant Jani
from Mumbai, Maharashtra
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unavailability of product in replacement that I bought earlier

Address:Mumbai City, Maharashtra
Website:support.boat-lifestyle.com

I bought Boat Bassheads 235 V2 eight month ago.and i have issue of one side not working.then i give it for replacement.but the company has closed to making this product.
I tried to call many times but no one has responded yet.and i dont know which product they will send me in place of replacement..
My ticket no. Is 385224...
I should have choice to choose which earphones i want in their provided options......
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K
Kanhaiyashaurya
from Kanpur, Uttar Pradesh
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boat rockerz 255

Address:Allahabad, Uttar Pradesh, 211004

Sir
I had bought bought rokerz 255on 6/06/2019 and faced a problem of bluetooth issue and right side of headphone not working.. I just registered a complaint for it and they sent a message of the courier company on 13/07/2019 after that my product reached mumbai on 19/07/2019 but after a week is almost over and i am trying to contact a boat complaint executive but there is no one to receive my call.. My warranty period is being destroyed...
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A
ajit7
from Mumbai, Maharashtra
Jun 22, 2021
This thread was updated on Jun 22, 2021
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after receiving the faulty product to the service center they are not responding

Address:c/o chhote singh, gaytri nagar, East Champaran, Bihar, 845401

I have an issue with my a earphone model Boat 220 .My complaint ticket no. Is 363965. My damaged product has been delivered to the service center on 16th july 2019, they said that it will take 4 days for replacement . But they have not replaced it . And not even providing any update regarding it. Neither They answer the phone call nor reply through any mail....
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C
chahat ali
from Gurgaon, Haryana
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wrong product delivered.

Address:403/158, Joga bye extension, Near Sadiq Plaza, Batla jouse Chowk, okhla ND-110025, New Delhi, Delhi, 110025

I purchased the boat 900 wireless black headphone from amazon after purchasing this there is a some technical issue with its bluetooth connectivity, and battery on a regular basis so we raised a complaint for the repair which is under warranty period. First time they given the same product with out repairing after one month so we need to raised the same problem once again and again after one month the try to provide me the lowest model of...
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Address:403/158, Joga bye extension, Near Sadiq Plaza, Batla jouse Chowk, okhla ND-110025, New Delhi, Delhi, 110025

I raised a complaint for the repait of my headphone wireless 90 which is under warranty first timer they given the same product with out repairing agains we raised the same issue and then we received the lowest model of the head phone instead of my original one. When i asked for this from cce they told me that we had a previously conversation for this and agree to accept this. But when we have said conversation over the call clearly denied...
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Priyanka Rustagi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat bassheads 900 headphones

Address:New Delhi, Delhi, 110006

Hi i registered a complaint with boat for boat bassheads 900 headphones because the sound wasn't right and the product is still in warranty till 23 aug. I was given a ticket no. 364171. The complaint was registered on 9th july and i haven't received any response yet. And the customer service number given on the site it says is invalid. There has been no way of contacting the boat customer care. I asked for the status of my complaint via email...
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saket shankar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket no 352098

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 110092

Sir i made a replacement request of boat rockerrz 275 earphone on 03/07/19. But after that whenever I call customer care executive they told me today I will dispatch your product but it is almost 20 days till now they don't dispatch the product from last 3 days whenever I call customer care they didn't respond. Please help me my ticket no 352098.
I am facing lots of problem regarding this. They simply ignore the call and whenever...
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s47y4m
from Dehra Dun, Uttarakhand
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warranty related

I registered a complaint on boat for my headphones not working properly they give me a ticket no. And generated the pick up of product and they received the product in Maharashtra. It's been 13 days since they received my product and doesn't revert the product back to me. Everytime I try to call on their service no. Answering machine says sorry we are closed today....
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Paresh Rumde
from Mumbai, Maharashtra
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customer care executive

Address:Flat-301, Leela Madhav Complex, Nr. Orion Mall,, Old Panvel, Mumbai City, Maharashtra, 410206
Website:support.boat-lifestyle.com

Hello Sir / Madam,

My Name is Paresh Rumde and my registered mobile number is ([protected]) This is regarding ticket number - 348905, I received my Boat Rockerz 510 Headphone from Bluedart courier Today (12/7/2019 : 3:20PM), but when i checked the box there was only headphone and the other assets which i sent (Headphone, Aux Cable, Charging USB, Bill, Warranty card & Box) was not available which was committed by an executive...
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I have returned my 255 earphone and Product Successfully Received at Service center and i got message that
"Dear RAVI SHANKAR DEWANGAN, we have successfully received your unit at our service location & your unit has been forwarded to our service team. We will revert to you within 4 days with status of your complaint.
Your Ticket number is 3****3. Please use this ticket number for all future correspondences & for tracking the...
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Neel Balsara
from Pune, Maharashtra
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one / both side not working #325037

Address:8 Geeta park pij road Nadiad, 387002
Website:imaginemarketing.freshdesk.com/support/tickets

I had attached the invoice that i got from the Amazon site on my ticket number 355037. But I got the reply I have not attached the invoice not in the correct format.

I have attached the invoice here also. Please let me know what else do you need.

Boat team is providing excuses for not replacing my boat earphone.

Please let me know what else you need. In that pdf file it contain all the this....
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