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Updated: Jun 10, 2026
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boAt reviews & complaints page 283

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I
Itisha Bhatnagar
from Delhi, Delhi
Oct 29, 2019
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Address: F-54/3 Street No 2A II floorVirender Nagar, 110058

Have been waiting for my replacement product from past one month. The replacement product was issued on 26 sept and i have yet not received it. The complaint has been going on for too long. No one responds to emails and no one picks up the calls. There is no way to follow up with the customer service executives. It's highly incompetent on their part to provide such pathetic service. Should have not submitted the product. Receiving no product is just as bad as a faulty product.
Ticket no: 485344
boAt customer support has been notified about the posted complaint.
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Even though I fully charged my headphones it is not still on, I think power button is not working
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My shipment was picked from gorakhpur and delivery is showing in bulandshahr
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Ticket number 607392 still not resolved. Already the pick up of defective headphone has been done and new headphone is still owns ng for delivery. Please update
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    7
    750,52,111 VIEWS
    from Shimoga, Karnataka
    Oct 29, 2019
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    Address: Court circle below mayur lodge hubli karnataka, Dharwad, Karnataka, 580029

    What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... Ny order id is 637584
    boAt customer support has been notified about the posted complaint.
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    When i listening the music the speaker was automatically turn off.when i want to on the speaker again the speaker couldn't start.i think the charge of the speaker was low.i charge the speaker but they still not working.
    Reply
    Same is happening with me, not getting any update regarding the product on status forum, and custmer care services are always unavailable.
    What to do, where to go 😡😡😡
    Completely irresponsible services ...
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      7
      750,52,111 VIEWS
      from Shimoga, Karnataka
      Oct 28, 2019
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      Address: Dharwad, Karnataka, 580029

      What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... My id is 637584
      boAt customer support has been notified about the posted complaint.
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      Earphones of bossheads220 red was taken for warranty service by boat company on 25th of sep 2019 but its been a month and there is no response from them ...this is so not the service we expect from them...even sometyms there customer service number is also not responding
      Kindly process this pending complaint as soon as possible
      Reply
      My AWB number is[protected] . Still now I didn't get any response from your side. My delivery status is not showing the tracking number for the way. No update from your side. My product is not delivered still now only . I sent lot of mail from your type of boat company . Kindly check and let me know.
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        S
        Soham Dubey
        from Delhi, Delhi
        Oct 27, 2019
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        My boat rockerz 270 wireless earphones started to trouble me after few months. I sent the product for replacement and was told a replacement has been issued on 19th october 2019. Its 27th october 2019 and i haven't received the sam yet. There is no tracking number that i can track my shipment with it and god knows where the product is. Please find me a solution
        boAt customer support has been notified about the posted complaint.
        Oct 27, 2019
        Updated by Soham Dubey         Ticket number : 625001
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          P
          Prakashraj1994
          from Mumbai, Maharashtra
          Oct 26, 2019
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          My ticket number is 636011

          Picked up product on 8th oct and product received by service center on 18th oct (Check with track details). After serval calls and mails. On 24th oct product replacement issued. Still it not yet dispatched. When i am going to get my product. Kindly this solve issue immediately. How long i should wait.

          Warranty period itself service getting worst. Please understand what impact you creating on customer mind
          boAt customer support has been notified about the posted complaint.
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          Hello

          my ticket no 639563 its been 10 days i haven't received any replacement from the boat kindly address it
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            P
            Pharri K
            from Bengaluru, Karnataka
            Oct 26, 2019
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            Address: Hettich India Pvt Ltd, Adventz center, #28 ground floor, Cubbon Road, Shivaji Nagar, Bengaluru, 560001

            My ticket number is 660523

            Picked up product on 15th oct and product received by service center on 17th oct (Check with track details). After serval calls and mails. On 24th oct product replacement issued. Still it not yet dispatched. When i am going to get my product. Kindly this solve issue immediately. How long i should wait.

            Warranty period itself service getting worst. Please understand what impact you creating on customer mind.
            boAt customer support has been notified about the posted complaint.
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            No update till today when i will receive my product. When they will dispatch
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              P
              Prafful patidar
              from Indore, Madhya Pradesh
              Oct 25, 2019
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              Address: Mumbai City, Maharashtra

              I have boat speaker by model stone grenade xl. I ordered it from amazon after few days it stopped working so i raised a complaint and they changed it but after few months it again was not working properly so i again raised request to change the product on 9 oct 2019. But still no pickup is done even though its showing pickup generated but i have not received any call from courrier partner its status by the tracking no that company provided me to track the product says pickup cancelled by shipper. Boat customer care number doesnt works even after waiting for to long they hang up said we will connect to you shortly. I want strict action to be taken for not providing the service which they claim my ticket no is 648053.
              boAt customer support has been notified about the posted complaint.
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                S
                Shariq khan 31
                Oct 25, 2019
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                Address: H.no. 990, Sector 23, Faridabad, Haryana, 121005

                Ticket number - #484706

                Terrible terrible mistake.
                Nobody picks the call from customer care nobody replies to mail are you people fooling the customers.

                This is what boat is all about, cheating the loyal and old customers by first sending defective products and then not responding to the clients. It's been
                3 months my earphones are not even returned.

                Tracking id[protected]
                Order id fdim-484706

                Delhivery
                boAt customer support has been notified about the posted complaint.
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                  V
                  Vishnuprasad CV
                  from Mumbai, Maharashtra
                  Oct 25, 2019
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                  I had registered a complaint with boat on their website about an issue with my bluetooth speaker boat stone 200. My ticket number is 652511. On their website it shows the replacement has been approved but i've not received any kind of e-mails or messages and their good for nothing customer support never connects. They picked up the product from my location on the 12th and was delivered to boat on 16. They updated on their site that they recieved the product on 17 first and now it says they received it on 24th which is absolute # i'm really disappointed and sad that i bet my money on such a stupid company like boat. And it's companies like this that can't stand upto the expectations of the customers that ruins our country's name
                  boAt customer support has been notified about the posted complaint.
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                    7
                    750,52,111 VIEWS
                    from Shimoga, Karnataka
                    Oct 25, 2019
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                    Address: Dharwad, Karnataka, 580029

                    I had sent a product for replacement for long back ago.. But the boat company is still kept the product with them itself.. As i sent the product returned the product on 07 october 2019 and the company was received the product on 11/10/2019.. After that the company was sent a message that replacement product issued on 23/10/2019... But they have not sent any information about the replacement they have sent to us... One more problem is the company had received the product on 14/10/2019 but now it is showing that they had received the product on 23/10/2019... They are really making a big mistake.. Its been 24 days sent the product still they not sent me the product back such a bad response... Really feeling not good
                    boAt customer support has been notified about the posted complaint.
                    Oct 25, 2019
                    Updated by 750,52,111 VIEWS                     my order id is 637584
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                      M
                      Mehraj28
                      from Mumbai, Maharashtra
                      Oct 24, 2019
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                      Address: 132/B Near Chota Gurudwara 1st Floor Gautam Nagar, New Delhi, Delhi, 110049

                      My boat rockers 385 is not working so i asked for replacement then its been taken from me and my ticket no is 473501 on 23 aug 19 and yet now i didn't received my product its been 2 month now i have send so many mails and called so many times but no response i m getting little frustrated here 1st they dint given then product on expected date and now replacement also so late what to expect now . Plz look into matter and fasten things up.
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Sreerag Saji
                        from Mumbai, Maharashtra
                        Oct 24, 2019
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                        Address: 624, Durg, Chhattisgarh, 490023
                        Website: [email protected]

                        Sir/ ma'am,
                        I bought (Boat stone 200) last year on november 23rd. It hasn't even been a year & it already has issues with sound quality. Battery life is not up to the mark either. I would like you to look after this issue to provide assistance & replace this piece asap.
                        Thankyou.
                        I request u to take this as a serious regard and solve this problem as soon as possible and i am facing this issue and i am not happy with the service i request u to make this problem get solved
                        boAt customer support has been notified about the posted complaint.
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                        I have purchased boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) on 23rd December.

                        Now, Its right side headphone has stopped working.
                        It is under warranty.

                        Please do the needful.
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                          P
                          Pharri K
                          from Bengaluru, Karnataka
                          Oct 23, 2019
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                          Address: Hettich India Pvt Ltd, Adventz center, #28 ground floor, Cubbon Road, Shivaji Nagar, Bengaluru, 560001

                          My ticket number is 660523. I called more than 20 times to your boat customer but no response. I sent more than 6 to 7 mail but no reply. What service you people providing us. My earphone within 3 month one side not working. You gave 1 year warranty. Warranty means taking back material not replacing? Where is my replacement. When i will get Back my product
                          boAt customer support has been notified about the posted complaint.
                          Oct 28, 2019
                          Updated by Pharri K                           24 replacement issued. After that also no response. When they will dispatch my product. When i will receive my product
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                            N
                            nishaaaan
                            from Delhi, Delhi
                            Oct 23, 2019
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                            Address: Kolkata, West Bengal

                            I registered a complaint on 11th october, 2019 regarding the issue that my earphone’s microphones were not working and my earphones were picked up on 14th october 2019. Its been 9 days since the pickup and i haven’t got any notification regarding the replacement of my earphones. The worst part is i am not able to contact the customer service, they never get connected and on the call i listen to “we will call you shortly “ but they never call back and they never reply to my mails. I am having such a bad experience. I don’t know if i’m going to get my earphones or not.
                            boAt customer support has been notified about the posted complaint.
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                            When will i receive my replacement, the status of my complaint is not even updated on the website yet, its been more than 2 weeks now.
                            You guys dont pick calls and even reply to mails, why to provide warranty if you cannot manage the services. Pathetically irresponsible behavior.
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                              A
                              Ankit.hcl91
                              from Delhi, Delhi
                              Oct 23, 2019
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                              Boat — product replacement is not received yet

                              New Delhi, India
                              I have raised a complaint regarding my boat bluetooth rockerz 285 earphones on 20-sep-2019 and after 13 days i. E on 03-Oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 23-0ct-2019, i have not received my replacement of the product. Even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
                              All my tries are failed please help me. I feel like i have been cheated by this company.
                              Ticket no.- 567134
                              boAt customer support has been notified about the posted complaint.
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                                C
                                Chandu Pavan Kalyan
                                from Mumbai, Maharashtra
                                Oct 23, 2019
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                                I have ordered 1 month back but it is not working properly. So i have registered my complaint to boat, but it is showing that your status is approved and complaint is registered. Now i am not having any response from them. Even i make call to them no response. 20 days back i have registered my complaint to boat company. After the registration i got one ticket for complaint of my product. On 8th august i have registered. Now it is showing that your order is approved but i am not having any response from them
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Swapnillonagre
                                  from Malegaon, Maharashtra
                                  Oct 23, 2019
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                                  Address: Govt.medical clg akola, Akola, Maharashtra

                                  Companies name is xpressbeescourier and no one responding... The delivery boy by name suraj agrawal who is not responding to my calls... And on xpressbeescourier official website there is information about registration of complaint about there workers... So now it's your duty to take my reverse order... Orals i will have to file complaint against boat company for harassing the students of clg...
                                  boAt customer support has been notified about the posted complaint.
                                  Oct 23, 2019
                                  Updated by Swapnillonagre                                   My reverse pick up order is[protected]
                                  View replies
                                  I didn't receive my boat headphones which were picked up by the delivery agent as a replacement purpose on 26th of September .. it's been so long.. even tracking showed that it was delivered to seller and it's no more showing anything...
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                                  Boat Rockerz 400 On-Ear Bluetooth Headphones (Carbon Black)

                                  I have purchased from amazon now headphone charging slot is not working
                                  Reply
                                  Left earpiece stops working irregulary
                                  And volume is not satisfactory. I cant enjoy base with such a low volume. I have been a big fan of boat. But i dont like this airdopes. I want loud music for my workout. My old boat rockers were awsome. But this is a dissapointment
                                  Reply
                                  I bought boat 225 black colour earphones from Sanpdeal which is a copy of boat 225 earphones i request please give me original boat 225 earphones...

                                  Thank you
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                                    S
                                    swati0604
                                    from Mumbai, Maharashtra
                                    Oct 23, 2019
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                                    Address: kl-5,building no-26,room no-13,sector 2E Kalamboli, Raigad, Maharashtra, 410218

                                    Kindly let me know when the status of the ticket will be updated?
                                    On 14th oct 2019 only, you have receive my product and till date no update.
                                    This is not be done, right.?

                                    Again i contacted the customer care number given below and dialed the ticket number it says its incorrect.

                                    I agree it takes working 12 to 15 days but till now no update, this has not been done right?

                                    When can i except this to solve.

                                    Please consider this on priority
                                    boAt customer support has been notified about the posted complaint.
                                    Oct 29, 2019
                                    Updated by swati0604                                     no not yet, , , , they have recieve my product but no update from tthier side.Wanted to excalte this ticket.But there is no option here.
                                    View replies
                                    One side not working
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                                      7
                                      750,52,111 VIEWS
                                      from Shimoga, Karnataka
                                      Oct 23, 2019
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                                      Address: Dharwad, Karnataka, 580029

                                      I had sent a returned the product because of mic issue.. My earphones of boat bass head 220 was having a problem in the mic and one side earphone was not working as there was no physical damage. Since i had purchased just 3 months back so as per the terms and conditions i had to get a replacement of the same product. I have sent a replacement on 08/10/2019... Its been 16 days since i had not received the product... I need my earphones... My order id no is-637584... So i need my product back in 2 days...
                                      boAt customer support has been notified about the posted complaint.
                                      Oct 25, 2019
                                      Updated by 750,52,111 VIEWS                                       not resolved i have not received my product
                                      View replies
                                      Hi
                                      My ticket no. Is 626336 ...
                                      I delivered it to your centre at 11 October your repairing policy is 4 days after that till now my status is not updated yet ...
                                      What should I do i[censored] not resolve my problem than I send the mail to the director of boat
                                      Please help me ???...
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                                        A
                                        aasthagoswami
                                        from Mumbai, Maharashtra
                                        Oct 22, 2019
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                                        Address: Shri lal ji mandir shravan nath nagar near bhatia bhawan, Haridwar, Uttarakhand, 249401
                                        Website: www.boAt-lifestyle.com

                                        I ordered my boat rockerzz 255 from flipkart in may 2019 and one side stopped working last month i registered a complaint and a person came claiming himself as executive of boat to pickup earphones. I gave it to him and it's been more than 15 days that i got any information about them the last message i got from the company's side was that the unit has reached service center and they will revert to me in 4 days but the results are in front of me and yes the toll free number that the websites claim that it is the toll free number of boat, that number is of no use because no one picks up the call other than that machine generated answers and the email is also of no use because everytime i get same replies that our customer service number has been changed etc.
                                        I hope to get a positive response from your side.
                                        boAt customer support has been notified about the posted complaint.
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