Claimed

boAt Complaints & Reviews

1
Updated: Jan 18, 2025
Complaints 5711
Resolved
425
Unresolved
5286
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

boAt reviews & complaints page 285

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Numan Khan
from Allahabad, Uttar Pradesh
Aug 3, 2019
Resolved
Report
Copy
Resolved

not able to connect customer service

Address: S-18/158 Raja Bazaar,Nadesar Varanasi, Varanasi, Uttar Pradesh, 221002
Website: Www.support.boat-lifestyle.com

I have called so many times to boat customer service but they didn't take any call. They had took my boat bassheads 100 black but didn't give me replacement product. My ticket number is 377002. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
And now they are also not receiving the call....
Helpful
Found this helpful?
6 Comments
Report
Copy
R
rahul0114singh
from Pune, Maharashtra
Aug 2, 2019
Report
Copy

fraud service/no responsibility

Address: Mumbai City, Maharashtra
Website: www.boat-lifestyle.com

I had given my earphone for repair which is in warranty they received the product on their side, as they received the product they messaged me that they will revert me within 4 days about status of my complaint. I have been waiting from 12 days and still no response, i tried even calling the customer care but no response from there. My ticket number is 368834 which they gave me to check my status of complaint but they won't even update it...
+1 photos
+1 videos
Helpful
7 other people found this review helpful
7 found this helpful
2 Comments
Report
Copy
V
Vijayant Jani
from Mumbai, Maharashtra
Jul 31, 2019
Report
Copy

unavailability of product in replacement that I bought earlier

Address: Mumbai City, Maharashtra
Website: support.boat-lifestyle.com

I bought Boat Bassheads 235 V2 eight month ago.and i have issue of one side not working.then i give it for replacement.but the company has closed to making this product.
I tried to call many times but no one has responded yet.and i dont know which product they will send me in place of replacement..
My ticket no. Is 385224...
I should have choice to choose which earphones i want in their provided options......
+1 photos
Helpful
Found this helpful?
3 Comments
Report
Copy
K
Kanhaiyashaurya
from Kanpur, Uttar Pradesh
Jul 26, 2019
Report
Copy

boat rockerz 255

Address: Allahabad, Uttar Pradesh, 211004

Sir
I had bought bought rokerz 255on 6/06/2019 and faced a problem of bluetooth issue and right side of headphone not working.. I just registered a complaint for it and they sent a message of the courier company on 13/07/2019 after that my product reached mumbai on 19/07/2019 but after a week is almost over and i am trying to contact a boat complaint executive but there is no one to receive my call.. My warranty period is being destroyed...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ajit7
from Mumbai, Maharashtra
Jul 24, 2019
Report
Copy

after receiving the faulty product to the service center they are not responding

Address: c/o chhote singh, gaytri nagar, East Champaran, Bihar, 845401

I have an issue with my a earphone model Boat 220 .My complaint ticket no. Is 363965. My damaged product has been delivered to the service center on 16th july 2019, they said that it will take 4 days for replacement . But they have not replaced it . And not even providing any update regarding it. Neither They answer the phone call nor reply through any mail....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
C
chahat ali
from Gurgaon, Haryana
Jul 24, 2019
Report
Copy

wrong product delivered.

Address: 403/158, Joga bye extension, Near Sadiq Plaza, Batla jouse Chowk, okhla ND-110025, New Delhi, Delhi, 110025

I purchased the boat 900 wireless black headphone from amazon after purchasing this there is a some technical issue with its bluetooth connectivity, and battery on a regular basis so we raised a complaint for the repair which is under warranty period. First time they given the same product with out repairing after one month so we need to raised the same problem once again and again after one month the try to provide me the lowest model of...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
chahat ali
from Gurgaon, Haryana
Jul 24, 2019
Report
Copy

wrong product delivered after raising a complaint for the repair twice

Address: 403/158, Joga bye extension, Near Sadiq Plaza, Batla jouse Chowk, okhla ND-110025, New Delhi, Delhi, 110025

I raised a complaint for the repait of my headphone wireless 90 which is under warranty first timer they given the same product with out repairing agains we raised the same issue and then we received the lowest model of the head phone instead of my original one. When i asked for this from cce they told me that we had a previously conversation for this and agree to accept this. But when we have said conversation over the call clearly denied...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka Rustagi
from Noida, Uttar Pradesh
Jul 23, 2019
Resolved
Report
Copy
Resolved

boat bassheads 900 headphones

Address: New Delhi, Delhi, 110006

Hi i registered a complaint with boat for boat bassheads 900 headphones because the sound wasn't right and the product is still in warranty till 23 aug. I was given a ticket no. 364171. The complaint was registered on 9th july and i haven't received any response yet. And the customer service number given on the site it says is invalid. There has been no way of contacting the boat customer care. I asked for the status of my complaint via email...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
saket shankar
from Mumbai, Maharashtra
Jul 22, 2019
Resolved
Report
Copy
Resolved

ticket no 352098

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 110092

Sir i made a replacement request of boat rockerrz 275 earphone on 03/07/19. But after that whenever I call customer care executive they told me today I will dispatch your product but it is almost 20 days till now they don't dispatch the product from last 3 days whenever I call customer care they didn't respond. Please help me my ticket no 352098.
I am facing lots of problem regarding this. They simply ignore the call and whenever...
+2 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
S
s47y4m
from Dehra Dun, Uttarakhand
Jul 12, 2019
Report
Copy

warranty related

I registered a complaint on boat for my headphones not working properly they give me a ticket no. And generated the pick up of product and they received the product in Maharashtra. It's been 13 days since they received my product and doesn't revert the product back to me. Everytime I try to call on their service no. Answering machine says sorry we are closed today....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Paresh Rumde
from Mumbai, Maharashtra
Jul 12, 2019
Report
Copy

customer care executive

Address: Flat-301, Leela Madhav Complex, Nr. Orion Mall,, Old Panvel, Mumbai City, Maharashtra, 410206
Website: support.boat-lifestyle.com

Hello Sir / Madam,

My Name is Paresh Rumde and my registered mobile number is ([protected]) This is regarding ticket number - 348905, I received my Boat Rockerz 510 Headphone from Bluedart courier Today (12/7/2019 : 3:20PM), but when i checked the box there was only headphone and the other assets which i sent (Headphone, Aux Cable, Charging USB, Bill, Warranty card & Box) was not available which was committed by an executive...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Ravishankar Dewangan
from Gadarwara, Madhya Pradesh
Jul 8, 2019
Report
Copy

boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (raging red)

I have returned my 255 earphone and Product Successfully Received at Service center and i got message that
"Dear RAVI SHANKAR DEWANGAN, we have successfully received your unit at our service location & your unit has been forwarded to our service team. We will revert to you within 4 days with status of your complaint.
Your Ticket number is 3****3. Please use this ticket number for all future correspondences & for tracking the...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Neel Balsara
from Pune, Maharashtra
Jun 12, 2019
Report
Copy

one / both side not working #325037

Address: 8 Geeta park pij road Nadiad, 387002
Website: imaginemarketing.freshdesk.com/support/tickets

I had attached the invoice that i got from the Amazon site on my ticket number 355037. But I got the reply I have not attached the invoice not in the correct format.

I have attached the invoice here also. Please let me know what else do you need.

Boat team is providing excuses for not replacing my boat earphone.

Please let me know what else you need. In that pdf file it contain all the this....
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Sayantan Santra
from Kolkata, West Bengal
Jun 10, 2019
Report
Copy

did not get back product after sending it for service under warranty

I had bought this product a few months ago and still have warranty left. It is a wireless earphone (Boat Rockerz 255). One side was having issues so I sent it for repair/replacement. It's been more than 2 months but I haven't received it back. They do not provide any support email address. I called them but was unable to get hold of any customer service employee. They didn't call back either. My complaint ticket is 256830....
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
S
Shreya Upadhyay
from Anjar, Gujarat
Jun 5, 2019
Resolved
Report
Copy
Resolved

product not returned back

Address: 380015

These boatrockers complaints receiver and all are fradusters. My product they took for replacement. But it has been a long time i haven’t got my headphone back. And as i have seen the similar complaints of other consumers it seems that they are cheaters and not giving the product back. And there is a need to take a step against them.
I have logged a complaint (No: 296470), i was sent my bluetooth 255headphone for one side not working,...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhay Neekhra
from Delhi, Delhi
May 7, 2019
Resolved
Report
Copy
Resolved

earphones

Address: Mahadevpura Bangalore, Bangalore, Karnataka, 560048
Website: Boat earphones .

Hello i have a very serious problem i bought my boat earphone in aug 2018 but 10 days back those were not working so i request for replacement the courier boy picked them on 21 april 2019 and yesterday 6 may 2019 they gave me message that they gave me new one but i didnt received any earphone yet i don't know to whom that delivery boy gave the parcel and i even didn't sign on receiving receipt or something they are now not giving any response...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Indian408
from Palghar, Maharashtra
Apr 29, 2019
Report
Copy

stone 1000 bluetooth speaker

Bought one bluetooth speaker as a birthday gift on 7 march, delivered by 17 march and within a few days started producing crackling sounds. Had to go for a replacement option and replacement was picked up on 7 april. Tried to follow via email given on boat website but there was no satisfactory response. On 16 april a new product was issued, as it read on the cheack complaint status page
Complaint number 249027
They are behind...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashwanth kokkanti
from Bengaluru, Karnataka
Apr 16, 2019
Report
Copy

headphones not been replaced during warranty period

Address: 500049

Hi team,

I have ordered boat 225 headphones worth 599 inr on 29 september 2018 through amazon.in.

Now the headphones mic and one side speaker is not working and raised the same complaint in boat.com/support web portal. Ticket number 240257. Its been more than 17 days but there is no response from the team.

There is no customer support number to dial in and raise the issue to next level....
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Himangi Rastogi
from Namagiripettai, Tamil Nadu
Jan 15, 2019
Report
Copy

no update from boat on pickup of products under warranty

Address: 560037
Website: Support.boat-lifestyle.com

I had purchased a boat's earphone on 3rd march 2018 and it is not working from 18th december, hence i have registered a complaint at support. Boat-lifestyle.com on 20th december with complaint id - 14*0. With repetitive follow ups and complaints no one has come to pick it up till date. Everytime i call the customer support they ask me to wait for a day but does not escalate my complaint.

This is not an acceptable behaviour...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nitin nayan
from Hyderabad, Telangana
Jan 2, 2019
Report
Copy

boat bassheads 100 in-ear headphone with mic b071z8m4kx .invoice bom4-2268357

Address: Mumbai City, Maharashtra, 560100
Website: www.boat-lifestyle.com

I have purchased on 25.11.2018 Boat BassHeads 100 In-Ear Headphone with Mic and it is stopped working. today 2nd jan i have complaint with "Your ticket number is : 151737" and no clue for resolution.
When i called customer care they told it will take 12-14 working for replacement or resolution. They asked to come mumbai for resolution.
i didn't went Mumbai for purchase.
To get order it take 2 days and for fault it will...
Helpful
Found this helpful?
Write a comment
Report
Copy