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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
India
400063

boAt reviews & complaints page 285

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S
saket shankar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket no 352098

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 110092

Sir i made a replacement request of boat rockerrz 275 earphone on 03/07/19. But after that whenever I call customer care executive they told me today I will dispatch your product but it is almost 20 days till now they don't dispatch the product from last 3 days whenever I call customer care they didn't respond. Please help me my ticket no 352098.
I am facing lots of problem regarding this. They simply ignore the call and whenever...
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S
s47y4m
from Dehra Dun, Uttarakhand
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warranty related

I registered a complaint on boat for my headphones not working properly they give me a ticket no. And generated the pick up of product and they received the product in Maharashtra. It's been 13 days since they received my product and doesn't revert the product back to me. Everytime I try to call on their service no. Answering machine says sorry we are closed today....
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Paresh Rumde
from Mumbai, Maharashtra
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customer care executive

Address:Flat-301, Leela Madhav Complex, Nr. Orion Mall,, Old Panvel, Mumbai City, Maharashtra, 410206
Website:support.boat-lifestyle.com

Hello Sir / Madam,

My Name is Paresh Rumde and my registered mobile number is ([protected]) This is regarding ticket number - 348905, I received my Boat Rockerz 510 Headphone from Bluedart courier Today (12/7/2019 : 3:20PM), but when i checked the box there was only headphone and the other assets which i sent (Headphone, Aux Cable, Charging USB, Bill, Warranty card & Box) was not available which was committed by an executive...
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I have returned my 255 earphone and Product Successfully Received at Service center and i got message that
"Dear RAVI SHANKAR DEWANGAN, we have successfully received your unit at our service location & your unit has been forwarded to our service team. We will revert to you within 4 days with status of your complaint.
Your Ticket number is 3****3. Please use this ticket number for all future correspondences & for tracking the...
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N
Neel Balsara
from Pune, Maharashtra
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one / both side not working #325037

Address:8 Geeta park pij road Nadiad, 387002
Website:imaginemarketing.freshdesk.com/support/tickets

I had attached the invoice that i got from the Amazon site on my ticket number 355037. But I got the reply I have not attached the invoice not in the correct format.

I have attached the invoice here also. Please let me know what else do you need.

Boat team is providing excuses for not replacing my boat earphone.

Please let me know what else you need. In that pdf file it contain all the this....
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S
Sayantan Santra
from Kolkata, West Bengal
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did not get back product after sending it for service under warranty

I had bought this product a few months ago and still have warranty left. It is a wireless earphone (Boat Rockerz 255). One side was having issues so I sent it for repair/replacement. It's been more than 2 months but I haven't received it back. They do not provide any support email address. I called them but was unable to get hold of any customer service employee. They didn't call back either. My complaint ticket is 256830....
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Shreya Upadhyay
from Anjar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not returned back

Address:380015

These boatrockers complaints receiver and all are fradusters. My product they took for replacement. But it has been a long time i haven’t got my headphone back. And as i have seen the similar complaints of other consumers it seems that they are cheaters and not giving the product back. And there is a need to take a step against them.
I have logged a complaint (No: 296470), i was sent my bluetooth 255headphone for one side not working,...
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A
Abhay Neekhra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

earphones

Address:Mahadevpura Bangalore, Bangalore, Karnataka, 560048
Website:Boat earphones .

Hello i have a very serious problem i bought my boat earphone in aug 2018 but 10 days back those were not working so i request for replacement the courier boy picked them on 21 april 2019 and yesterday 6 may 2019 they gave me message that they gave me new one but i didnt received any earphone yet i don't know to whom that delivery boy gave the parcel and i even didn't sign on receiving receipt or something they are now not giving any response...
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I
Indian408
from Palghar, Maharashtra
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stone 1000 bluetooth speaker

Bought one bluetooth speaker as a birthday gift on 7 march, delivered by 17 march and within a few days started producing crackling sounds. Had to go for a replacement option and replacement was picked up on 7 april. Tried to follow via email given on boat website but there was no satisfactory response. On 16 april a new product was issued, as it read on the cheack complaint status page
Complaint number 249027
They are behind...
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Y
Yashwanth kokkanti
from Bengaluru, Karnataka
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headphones not been replaced during warranty period

Address:500049

Hi team,

I have ordered boat 225 headphones worth 599 inr on 29 september 2018 through amazon.in.

Now the headphones mic and one side speaker is not working and raised the same complaint in boat.com/support web portal. Ticket number 240257. Its been more than 17 days but there is no response from the team.

There is no customer support number to dial in and raise the issue to next level....
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H
Himangi Rastogi
from Namagiripettai, Tamil Nadu
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no update from boat on pickup of products under warranty

Address:560037
Website:Support.boat-lifestyle.com

I had purchased a boat's earphone on 3rd march 2018 and it is not working from 18th december, hence i have registered a complaint at support. Boat-lifestyle.com on 20th december with complaint id - 14*0. With repetitive follow ups and complaints no one has come to pick it up till date. Everytime i call the customer support they ask me to wait for a day but does not escalate my complaint.

This is not an acceptable behaviour...
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Address:Mumbai City, Maharashtra, 560100
Website:www.boat-lifestyle.com

I have purchased on 25.11.2018 Boat BassHeads 100 In-Ear Headphone with Mic and it is stopped working. today 2nd jan i have complaint with "Your ticket number is : 151737" and no clue for resolution.
When i called customer care they told it will take 12-14 working for replacement or resolution. They asked to come mumbai for resolution.
i didn't went Mumbai for purchase.
To get order it take 2 days and for fault it will...
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Address:Mumbai City, Maharashtra, 400063
Website:boat-lifestyle.com

While i want to give them the chance to provide them our products and service.
The telephone takes many circles to connect to the customer people. Hardly to listen from them. Even though the customer service people is really warmly hearted, but it takes too much time for me to wait and finally still cannot know the contact way for their importing manager....
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R
rajatrai1415
from Ahmedabad, Gujarat
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bass head 220

Address:380015

I am using bass head 220 for last 2months and now it is not working properly.. The left side is only has problem, i have to press the jack or move sightly.. Other wise it does not give output..
Tried a lot to connect with customer care of boat but didn't get any answer from them.. The priduct is in warranty but seems to be of no use because a customer can not connect to customer care for the same.....
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S
shubgarg
from Noida, Uttar Pradesh
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earphones not replaced

Address:110091
Website:www.boat-lifestyle.com/support.html

Ticket no. is 71577. I raised request for replacement of my boat earphones. after that they picked up my earphones via courier service on 25 August 2018 but never returned new ones. I mailed them many times and also tried to call hundreds times but no response from them. Please look into this issue.

email id : shubhamgarg.[protected]@gmail.com
mobile: [protected]...
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T
Tubai Paul
from Kolkata, West Bengal
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I am complain about my boat headphone replacement

Address:Mumbai City, Maharashtra, 700150
Website:boat-lifestyle.com/support.html

I am buy a boat headphone from flipkart but 2months later it's one side doesn't work then i complain register to boat official website on 30 july 2018 next day a delivery man pick up my headphone for replacement and deliver send to the boat company mumbai on 9 the august 2018 and till now i am not received the replacement or refund or any mail or sms from the boat company... And i doesn't connect to boat customer care because customer care...
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R
RohanSaj
from Calicut, Kerala
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earphone

Address:Kollam, Kerala, 691012
Website:www.boat-lifestyle.com

On march 6 i bought a earphone from flipkart and the brands name is boat by imagine marketing private ltd for 600rs
Now after one month it has stopped working due to some jack problem and i've sent a mail to the company but they aren't taking any action
I need a replacement for this headset or the company should provide me my money back
Its been such a bad product from the company...
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Address:Bangalore, Karnataka

I had purchased new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Red) | b01mcusd3l) of boat brand from amazon (Amazon.in) with a warranty of 1year. After a month o[censored]sage during which the period to return to amazon is completed, the mic stopped working.
I raised a complaint (Complaint ticket number [#41317] on 11th november) with the boat brand selling in india with name
(Imagine marketing...
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Address:Patna, Bihar, 800020
Website:Www.boat.com (india)

Hello my name is yash verma.
Actually befor 10 days i had file a complaint about my product boat bassheads 225.
Registration no. [protected]
The company had aslo generate a pick for me.
And i also give my product to that courier agent.
10 days had already finished.
Now i am got frustrated as i didn't know anything about my product.
Maine apna product bejh wa diya hai.
Ticket no. 9325br...
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M
Mayank1990vash
from Mumbai, Maharashtra
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negligence and misconduct

Address:411033

Boating staff shows reckless behavior towards watch on people using boat.in case of emergency you are on your own. Those people will be busy in themselves. It happened with me & my family. My boat's handle stopped working & we were about to hit the wall & we were shouting for help for 10mins (It is big time in case of serious emergency) then we receive their attention. When we reach to landing & went to lady, who sells ticket (She was also...
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