boAt Complaints & Reviews

Last day the delivery boy took away the earphones from me and still did not put the earphones in return
And he didn't even ask for any OTP at the time of earphone lete from me and said in that I will call Sam to you when OTP is given but he has not called yet or when I putcha by calling him then usne said I am dedi hai in company.
Please action immediately.
Delivery boy mb- [protected]
TRACKING ID[protected]

I have received Boat airdopes 451 v2 - active black two days ago (on 3.6.2022). I ordered them from boat website only.

I have been facing serious issues with calling while using the product. Even after factory reset and trying every possible thing mentioned on your website.

Whenever I answer any call with airdopes on, they get disconnected from my phone. I have to manually use my phone to connect them again to use them and speak over call.

While on call, people on the other side are complaining me that they can barely hear my voice on call. Either there is a continuous disturbance or the voice is very low.
I have tested this by myself also. The mic is really bad.

It has become super inconvenient for me to use them. I was so excited to use my first boat product but I extremely disappointed.

Therefore, I request you to kindly replace my airdopes or give me refund. I will buy from another brand if you cannot fix them.

Please reply.

Hi
I placed an order of " BOAT stone 352 speaker" on 24/05/2022 on BOAT's official app. The MONEY WAS DEDUCTED from my bank account but the ORDER WAS NOT PLACED and THERE WAS NO CONFIRMATION OF THE ORDER.

I have attached the Screenshot of the Transaction ID in this mail. Kindly check it from your side and Refund my money at the earliest.

Thank You
Sai[censored]stad

I ordered Boat Airdopes 161 on 24th May 2022 from official boAt website. The delivery date was 31st May 2022 when I ordered. Today date is 5th June 2022 and delivery date is showing 8th June 2022. It's almost 8 days late. Boat does not have any customer support. This is very bad experience. Please, help me.

I have ordered smart watch still now I did not get ha delivered 5days over

Dear boat,
hereby I am attaching video proof for your reference .
1) Spo2 showing on any surface.
https://drive.google.com/file/d/1JpLa0myBcZ_2stI2ut3tDidogX9gpjsb/view?usp=drive...⇄

2) Heart Rate is showing on any surface.
https://drive.google.com/file/d/1JilBDcwZNwJp5yl4HfO8RphuyAjyjTks/view?usp=drive...⇄

3) Wake up gesture not working as it should be.
https://drive.google.com/file/d/1KE79mDtJd3DqUVVtoqd9QR7f8GPRv8bm/view?usp=drive...⇄

I have already raised this complain in official website and emailed. But it was rejected.

Atleast provide me replacement without said issues or refund.

They Didn't Accepting My Warranty Request Saying Always Inappropiate Image Was Attached But The Invoice I Kepted To Them Is Correct And It Clearly Visible

When i star my boat rockez 370 it connects to random device...
It's a security issues because it's connected to call audio and i can hear a voice of call aslo...
Hope boat fix this issue in new product ..
I[censored] like my feedback u can reward me
..
Contact: [protected]@gmail.com

I have ordered for an airdopes 141 and a bassheads 220. I also made the online payment for the products. Bt when the products came there was no airdopes 141 inside the package. Instead of that there there was a product that i haven't ordered.

I need my product (airdopes 141) or the refund for the product immediately.

Hi Sir,
Yesterday we trying to order boAt watch primia smart watch from (boat-lifestyle.com) by the time the amount was debited and transaction has been done, but order was not confirmed we sent a mail to them all ready but we did not get any response still hope you understand my issue we are looking for the solution.

Thanks,
Ashok

Sir
My order ID 1908154. This order status Delivered Delivered On:25 Apr 2022. But item till not received . Yesterday I have received following SMS from Ekart " Ekart Update: We tried reaching you for shipment SRTP[protected]. Please call delivery executive today on [protected], pin 230.". So yesterday many time tried to contact this number . but every time got reply busy . Today also tried many times. I got replay invalid number . So, I am not able to contact courier . So I request you kindly deliver my item or refund my money.

I have purchased Boat Rockerz 385v2Active Black using Cred platform which was delivered on 27/07/2021 having one year warranty period Now it's not working properly so I'm trying to replace it from last 3 months. I have sent various mails to Boat but every time they declined my request citing that I don't have proper invoice. I got this mail only when they deliver the product (Snapshot enclosed here with).

Dear sir,

i m complaint boat for warranty against ticket no[protected]. at the time of pickup courier partner confirmed the product as per boat guidelines but after few days later they mail me product mismatch but sir i don't know about that product they mailed me same day i mail and call they are i m regularly contacting boat team but still problem not resolved also the are delivering me that product that are not mine please help me sir i m already talk with boat team but they are not resolving my problem.

also i m called to courier patner but they are not talking well.

i request to you please look in this.

boat ticket number[protected]
xpressbees AWB-[protected]

Hi Team
I have bought Boat rockerz 245 v2 through boat lifestyle app and my Order ID #1369925. Due to issue with my headset I am trying to claim warranty by attaching label billing but they saying that "The invoice uploaded by you for the service ticket number 21203846 is deemed incorrect due to Attachment is a Shipping label. Please upload a correct invoice copy " by June 7th. But I have not got any invoice copy for it except label billing and there is no option to generate Invoice in same boat lifestyle app. Hence kindly request you to get my invoice or guide the process on how to generate invoice in boat website.
I have my tracker details, order id and even Shipped Cover and Label details but there is no option to get my invoice. Please help.

Thanks
Umamaheswari V

Who has torn the paper of my soundbar 2000 warranty claim not solved my problem one month complaint 25 April ko . My problem not solve so boat company is bad 😞😔 .and not working assistant

My boat earphone's mic button is not working who bought from boat website.
After replacement and also warranty claim problem was not solve and waste my time.

I have brought a boat headphones on 7th of September recently I have faced a technical problem in one side of the ear bud I has been complaint many times on email as well as contact on number also but they did not solve my problem till now so please look into my problem as soon as possible

We placed an order on 30 may 2022 .i.e. for boat bassheads 220 wired earphone (ordered copy attached). But we didn't receive any update on the status of the order.
When we are trying to track the order it is only showing one message ("Your order is yet to be dispatched. We will keep you informed every step of the way.)
PRODUCT DETAILS:-
product item :- boat bassheads 220 wired earphone.
product id : 2107607
Amount paid :- 413 Rs.

My amount has been deducted from. Mh paytm. Wallet and the order is. Not. Placed and i haven't received the cash back even after 7 days.

Hi
I placed an order of "1 BOAT stone 352 speaker" on 24/05/2022 on BOAT's official app. The MONEY WAS DEDUCTED from my bank account but the ORDER WAS NOT PLACED and THERE WAS NO CONFIRMATION OF THE ORDER.

I have attached the Screenshot of the Transaction ID in this mail. Kindly check it from your side and Refund my money at the earliest.

Thank You
Sai[censored]stad