boAt Complaints & Reviews

I have a complaint/service ticket number 20429413 for my boat rockerz 333 Navy Blue blutooth earphone replacement becz it's not working. So pick up done and post that I got below messages:

Dear customer,

We are happy to inform you that for your service ticket number 20429413, we have dispatched the replacement product unit by Delhivery having tracking number[protected]. It would take approximately 5-7 days to reach at your door step.

In case of any queries, you can chat with us on the whatsapp number +91 [protected] or call us on +91-[protected]. You can also email us at [protected]@imaginemarketingindia.com.

Thank you,
Team boAt

And today[protected] I got message stating

Dear customer,

Your replacement product is out for delivery to your registered address. Please be available at your address to collect the same.

In case of any queries, you can chat with us on the whatsapp number +91 [protected] or call us on +91-[protected]. You can also email us at [protected]@imaginemarketingindia.com. - Team boAt

Dear customer,

We are pleased to inform you that your replacement product has been delivered to your registered address.

In case of any queries, you can chat with us on the whatsapp number +91 [protected] or call us on +91-[protected]. You can also email us at [protected]@imaginemarketingindia.com. - Team boAt

Today afternoon got message UR REPLACEMENT PRODUCT HAS BEEN DELIVERED TO UR REGISTERED ADDRESS BUT NO ONE CAME FOR DELIVERY.

Kindly can you help me on this ON PRIORITY.

Regards
Saubhagya Ranjan Mohapatra
[protected], [protected]

Sir, I have purchased boat airdrops on Jan 2022 month... But the airdrops are not working properly now ... I request you to change the airdrops so that I can listen the things smoothly.

Vikrant suri
[protected]
[protected]@yahoo.co.in
Order id :[protected]
From Amazon india

I had claimed warranty for my product boat air dopes 433 black. But as a replacement I had got boat air dopes 431 black which are cheaper than my product and are not working properly.
I had complained again but after this I had got the same product which I had hand overed to the delivery boy. Firstly, I had they had repaired it but when I had used it still have the same issues.
The company doesn't have a good customer service....

HI,
I've placed an order(ID[protected] of Boat Airpodes 121v2 on 24th Mar'22 which was delivered to me on 27 Mar'22. Due to some defect in that good, I've been placed an exchange request to Boat on dated 03rd Apr'22 & same was picked up reversed from me on 4th Apr'22.The Product hasn't been delivered to me since that day.after 3 Days, Your courier partner handover this product to RTO.After my survey, Boat has been handover product on 12th Apr'22 having ticker id 20361008 & Your courier partner had confirmed me that they'd like to reshipped me within 48 Hours.
Today, I got an message from your courier partner that "Your order has been dispatched & will deliver you shortly". After few seconds second notify that " your order could not be delivered due to reason- Not attempted-DTW"
I want to ask you what the hell your & your courier partner are doing with customers, Why you all going to tease end user's sentiment.I was first user to buy the boat product with the intent to being deliver the quality product along with quality services, however, I'm feeling wrong somewhere.That company neither able to deliver me quality product in first time nor they able to delivering me the product on time,
Even my money's are also blocking with you guyz, I've been really worst experiencing with your staff member, Non one able to assist me, Boat pass onus on Courier partner for undleivered & vice-versa.
Around One month going to soon, My product is yet undelivered to me.I just wanted to either returned my goods today or just compensate me .

I ordered a product from boat website on April 13 but still now there is no progress while I try to track my order.I needed my order on or before 15 April that's why I ordered it from there website itself.So I request you to send my order ASAP please.

My name is pallavi contact number is [protected]..the product received order no 1818582..I ve received the product from the website boat ..I ve kept for the replacement ..and the delivery boy number is [protected] came to pick up the product...he picked up and went..he Said that I ll get a sms...for replacement..which I dnt get..yesterday 13/04/2022..he called and saying he missed my product from the bag..he can't do anything..he is trying to cheat me ...by telling all the stories..and he is making me fool..I have paid Rs 1273/-and got the product...I ve kept for the replacement and sent the product with delivery guy .. it's not my mistake..delivery boy is cheating..I need my product or money back . .plz do the needful.

I bought Boat airdopes 451v2 but they are not getting connected to my laptop after trying all the steps.
secondly, one earbud stopped working.
Also, it is not mentioned anywhere for its warranty

I have purchased boat airdopes 441p before 6 month but now a days it's mic not working good

Im highly disaapointed that the company is not taking care of the order details i have done the payment from upi, and would like to cancel now, your courier partner is not delivering the order, and i trued to reach bluedart to no response, i would like to get my refund and cancel it.

One earbuds left side missing

My product was not working properly, and itvqas under warrant period so i drop a complaint about it and they picked up my old product for replacement product, but they didn't give any product till now, even they drop an email to me and said your product has delivered on 19th march 2022 but i didn't receive any product from boat, then I connected with boat customer service agent they said wait for 1 week, and I am calling them regularly they are saying always wait for it and our backend team is currently working on it but I didn't get any update about it till today

I ordered boat 255 pro and suddenly cancelled money still now not return to my account

Boat ticket tracking number
20335367

They send via xpressbees
Awb[protected]

This item is supposed to be delivered 3 days ago but the xpressbees people kept it for themselves and updated the status without my consent to " customer wants future delivery" tried them via email contact numbers but no response. Then they changed the status to out of delivery but never contacted me . This Xpressbees is a pathetic service which doesn't have any decency to call the customer and they r keeping all packages to themselves without delivering it to customers,

Please take action against these pathetic xpressbees and arrange immediate delivery of my pakage.

Boat is not taking any action against xpressbees partner.
I want boat to Send my pakage via any other delivery people . Since boat is the one responsible for my product and money. Take action against xpressbees and boat.

I've replaced boat airdopes 181 on 13 March and today is 11 Apr i still not get my product every time I call coustomer care they tell you'll get your product with 48 hour . I am thinking how these companies becoming top seller

The quality of product is very poor.headphone disconnect again again i dont know why i purchase it before three or four months .kindly chnge my headphone as soon as possible
thnkuuu

BoAt Rockerz 333, The sound has stopped coming from the code on the left side of my headphones. It has been only six months since I took these headphones. Please change this headphones for me. Thank you.

The boat website says the headphone battery lasts upto 15 hours, but it lasts only 7 to 8 hours, I am not able to return it, I want to return the product and get refund.

I have purchased boAt Rockerz 235v2 with ASAP charging Version 5.0 Bluetooth headset it not switching on i have sent mail to boat company mail id but no reply from there side it still under warranty one year so need replacement

I ordered headphones from boat website on 31st march, order id 1791159 still not delivered

I have ordered boAt Rockerz 235 Pro from website on 30th March 2022, when i track product it shows the order is yet to be dispatched it already a week there no update on dispatched i have also mailed to customer care there is no reply from them. When can i expect my order to be dispatched....